Enterprise Rent-A-Car

- 5721 SW 137th Ave, Miami, FL 33183

For anyone navigating the vibrant and expansive metropolis of Miami, Florida, reliable transportation is often the key to unlocking all that the region has to offer. From daily commutes to weekend excursions to the Everglades or a drive down to the Florida Keys, having a dependable vehicle is paramount. Enterprise Rent-A-Car, a globally recognized name in vehicle rentals, maintains a strong local presence, including its branch at 5721 SW 137th Ave in Miami, FL. This particular location serves a significant portion of the Miami-Dade community, aiming to provide convenient access to a wide range of vehicles for various needs. While individual experiences can vary, Enterprise generally strives to deliver a high standard of service that makes them a go-to choice for many residents and visitors alike.

Enterprise Rent-A-Car is known for its extensive network and a customer-focused approach, often emphasizing its "We'll Pick You Up" service for neighborhood branches (though it's always wise to confirm this service directly with the local branch). This commitment to accessibility and convenience is particularly valued in a spread-out urban area like Miami. The provided customer reviews for this specific location offer a glimpse into the diverse experiences one might encounter, showcasing both exceptional customer service and potential challenges that can arise. This article will delve into what you can expect from this Enterprise branch, helping local users make informed decisions about their car rental needs.

Enterprise Rent-A-Car at 5721 SW 137th Ave, Miami, FL 33183, USA, is strategically positioned within the bustling Kendall area of Miami-Dade County. This location offers excellent accessibility for a large segment of Miami's local population. Situated just off major thoroughfares, including the Florida Turnpike and the Don Shula Expressway (SR 874), it provides a convenient option for residents of Kendall, West Kendall, The Crossings, Country Walk, and surrounding communities.

The branch is part of a commercial hub, making it easy to find and reach. For those relying on public transportation, local bus routes may provide access to the vicinity, though a direct connection might require a short walk. While not an airport location, its suburban positioning helps to alleviate the often-hectic pace of airport rental counters, offering a more relaxed pickup and return experience for local customers. Its close proximity to residential areas means less travel time to pick up a rental, allowing individuals and families to quickly get on with their plans, whether it’s for a family outing, a business trip within the city, or simply needing a temporary vehicle for daily errands.

As a leading name in the global car rental industry, Enterprise Rent-A-Car, including its 5721 SW 137th Ave branch, offers a comprehensive suite of services designed to cater to a wide range of personal and business transportation needs. Their offerings typically include:

• Diverse Vehicle Fleet: Enterprise boasts one of the largest and most varied fleets in the industry. This location likely offers a selection spanning from fuel-efficient economy and compact cars (like the Chevrolet Spark or Nissan Versa) ideal for city driving, to comfortable sedans (such as the Chevrolet Malibu or Toyota Camry), spacious SUVs (including the Ford Escape or Nissan Rogue) for families, minivans (like the Dodge Grand Caravan), and even trucks or cargo vans for moving or business needs. They may also offer premium or luxury vehicles depending on local inventory.
• Flexible Rental Periods: Customers can typically rent vehicles for daily, weekly, or monthly periods, providing flexibility for short-term needs, extended vacations, or temporary vehicle replacements.
• Online Booking & Mobile Check-in: Enterprise provides a user-friendly online platform for reservations, allowing customers to book their preferred vehicle in advance. They also offer mobile check-in to expedite the pickup process, potentially reducing wait times at the counter.
• Optional Add-ons: To enhance convenience and safety, renters can typically add options such as GPS navigation systems, child safety seats (infant, toddler, and booster), satellite radio, and roadside assistance protection.
• Protection Products: Enterprise offers various protection products, including the Loss Damage Waiver (DW), Personal Accident Insurance (PAI), and Supplemental Liability Protection (SLP), allowing customers to choose coverage that suits their needs and existing insurance policies.
• One-Way Rentals: Depending on vehicle availability and specific routes, Enterprise often facilitates one-way rentals, allowing customers to pick up a car at one location and drop it off at another Enterprise branch.
• Enterprise Plus® Loyalty Program: Frequent renters can join the Enterprise Plus® program to earn points, access expedited service, and receive exclusive benefits.

Enterprise Rent-A-Car, and specifically its 5721 SW 137th Ave location, is known for several key features and highlights that contribute to its standing as a major player in the car rental industry. While individual experiences can vary, as indicated by the provided reviews, the company generally emphasizes the following:

• Strong Customer Service Focus: Enterprise prides itself on a culture of customer satisfaction, with many branches, like this one, having agents such as "Mimi" who go "above and beyond to ensure everything went smoothly," offering "several options, patiently answered all my questions, and made every effort to accommodate my needs." This highlights a commitment to personalized and helpful service.
• Extensive Fleet Availability: As a large global brand, Enterprise typically maintains a substantial and diverse fleet of well-maintained vehicles, offering a wide array of choices from economy to premium cars, SUVs, and vans, generally ensuring availability for most customer needs.
• Neighborhood Convenience: Unlike airport-only rental agencies, Enterprise has a vast network of neighborhood branches, providing easy access for locals who need a car for non-travel purposes (e.g., car repairs, local trips). This specific branch serves a large residential area in Miami.
• "We'll Pick You Up" Service (Confirm with Branch): While the exact policy can vary by location and time, many Enterprise neighborhood branches offer a "We'll Pick You Up" service, where they will pick up a customer from a local residence or business, adding a significant layer of convenience.
• Professionalism and Reliability: As a major brand, Enterprise aims for a high standard of professionalism in its operations, including vehicle cleanliness, maintenance, and the overall rental process.

It's important to note the varying customer experiences: while one review praises "best customer service experience," another highlights issues with vehicle readiness (flat tire) and replacement options ("small, uncomfortable car that did not meet my needs"), suggesting that while excellent service is possible, challenges can occur regarding vehicle availability and specific customer preferences.

For inquiries or to make a reservation with Enterprise Rent-A-Car at this location, please use the following contact information:

Address: 5721 SW 137th Ave, Miami, FL 33183, USA

Phone: (305) 388-4747

Mobile Phone: +1 305-388-4747

For locals in Miami, particularly those residing in the Kendall and surrounding western Miami-Dade areas, Enterprise Rent-A-Car at 5721 SW 137th Ave offers a highly suitable and convenient solution for their car rental needs. Its strategic location away from the immediate bustle of the airport, yet easily accessible via major local roads, makes it a practical choice for residents needing a vehicle for various purposes—from temporary replacement during car maintenance to additional transportation for family visits, or simply a weekend leisure trip across Florida.

The branch benefits from Enterprise's extensive fleet, ensuring a wide selection of vehicles to match specific needs and budgets. While customer experiences can vary, as evidenced by the contrasting reviews, the instance of "amazing experience" and an agent going "above and beyond" highlights the potential for exceptional, personalized service. This human touch, combined with the brand's general reliability and commitment to customer satisfaction, makes it a strong contender for local residents seeking dependable, accessible, and often flexible car rental options. For a straightforward rental experience backed by a well-established company, this Enterprise location remains a highly recommended choice for the Miami community.

Enterprise Rent-A-Car

5721 SW 137th Ave, Miami, FL 33183, USA