Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Introduce
For residents and visitors alike in the heart of Texas, specifically in the charming city of New Braunfels, reliable transportation is often essential for work, leisure, or when your own vehicle is simply out of commission. When it comes to trusted car rental services, Enterprise Rent-A-Car stands as a well-known name, offering a variety of vehicles and a commitment to customer satisfaction. This article focuses on the Enterprise Rent-A-Car location at 1054 TX-46 in New Braunfels, providing a detailed look at what makes this branch a valuable resource for local Texans seeking dependable and accessible car rental solutions.
Enterprise Rent-A-Car has built a strong reputation across the nation, and their presence in New Braunfels contributes significantly to that legacy. They understand that renting a car can sometimes be an unexpected necessity, such as after an accident, or a planned convenience for a family vacation or business trip. The team at the TX-46 location aims to make this process as smooth and straightforward as possible, ensuring that you can get on the road quickly and with confidence.
Living in Texas means covering distances, and having a reliable vehicle is crucial for everything from daily commutes to exploring the vast and beautiful landscapes of our state. Enterprise Rent-A-Car in New Braunfels fills a vital role in providing this flexibility. They cater to a wide range of needs, ensuring that whether you need an economical car for city driving or a spacious SUV for a family adventure, you have options close to home.
The Enterprise Rent-A-Car branch in New Braunfels is conveniently situated at 1054 TX-46, New Braunfels, TX 78130, USA. This location on State Highway 46 offers excellent accessibility for individuals residing in New Braunfels and the surrounding areas. Highway 46 is a significant east-west corridor, connecting various neighborhoods and providing easy access to other major roads. Its placement ensures that whether you're coming from the historic Gruene district, the bustling downtown, or even communities further afield, reaching the rental office is generally straightforward. This ease of access is a key benefit for local users, minimizing travel time and making the pick-up and drop-off processes less of a chore. While not directly on an interstate, its proximity to I-35 via connecting roads still makes it a practical choice for those traveling through the region.
Enterprise Rent-A-Car offers a comprehensive suite of services designed to cater to a diverse clientele. Their primary objective is to provide reliable and well-maintained vehicles for various purposes. Key services available at the New Braunfels location typically include:
- Short-Term Rentals: This includes daily, weekend, and weekly rentals, perfect for quick trips, local errands, or when your personal vehicle is temporarily unavailable.
- Long-Term Rentals: For those requiring a vehicle for an extended period, such as for a temporary work assignment, while their car is undergoing extensive repairs, or for seasonal needs, Enterprise offers flexible monthly and multi-month rental options.
- Insurance Replacement Rentals: A core service, Enterprise frequently partners with insurance companies to provide seamless rental experiences for customers whose vehicles are being repaired after an accident or breakdown, often handling direct billing.
- One-Way Rentals: This convenient service allows you to pick up a vehicle at the New Braunfels location and return it to another Enterprise branch in a different city or state, ideal for road trips or moving.
- Commercial Vehicle Rentals: Beyond standard passenger cars, Enterprise also offers a range of trucks and vans suitable for local businesses needing to transport goods or equipment.
- Variety of Vehicle Classes: From economical compact cars like the Mitsubishi Mirage, ideal for fuel efficiency, to full-size sedans, SUVs, minivans, and even premium vehicles, Enterprise offers a fleet to match different needs and preferences.
- Roadside Assistance: All rentals typically come with the added security of 24/7 roadside assistance, providing peace of mind in case of unexpected issues during your rental period.
- Pickup Service: In many cases, Enterprise offers a convenient "We'll Pick You Up" service, where a staff member can pick you up from a local residence or business to bring you to the rental office, a highly valued service for those without immediate transportation.
The Enterprise Rent-A-Car branch at 1054 TX-46 in New Braunfels has several features and highlights that contribute to its reputation, based on customer feedback:
- Dedicated and Professional Staff: Customers frequently praise the professionalism and courteousness of the staff. Manager Charles, for example, is highlighted for his "Excellent" customer service. Another review mentions two staff members who were "professional, courteous, and set clear expectations." This commitment to a positive interaction is crucial.
- Clear Communication and Expectation Setting: The staff's ability to "set clear expectations" is a notable positive, ensuring customers understand the rental terms and process. Even when challenges arise, clear communication helps manage the experience.
- Well-Maintained Vehicles: A customer enjoyed the "Mitsubishi Mirage it drove perfectly," indicating that the vehicles are in good running condition, a fundamental expectation for any car rental service.
- Problem Resolution (Potential): While one review points out significant issues like unavailable reserved vehicles, long wait times, un-fueled cars, and difficulty reaching the location by phone, the fact that the customer still gave three stars and highlighted the staff's professionalism suggests that individual staff members strive to mitigate problems and provide good service despite operational challenges. This indicates a potential for excellent service when operations run smoothly, and a team that tries its best even when they face difficulties like being short-staffed.
- Local Focus: Enterprise is known for its "home city" presence, catering specifically to local residents who need cars for daily life rather than just airport travelers. This local focus often translates to a more personalized and understanding service.
For your convenience, here is the contact information for Enterprise Rent-A-Car at this location:
Address: 1054 TX-46, New Braunfels, TX 78130, USA
Phone: (830) 310-3605
Mobile Phone: +1 830-310-3605
In conclusion, for Texans in the New Braunfels area seeking a reliable car rental, Enterprise Rent-A-Car at 1054 TX-46 remains a strong contender. While recent reviews indicate some operational challenges that customers might encounter, such as potential delays or vehicle availability issues, the consistently praised professionalism and courteousness of the individual staff members, like Charles, are significant advantages. This suggests that the branch is staffed by dedicated individuals who genuinely strive to provide excellent customer service, even when faced with internal pressures.
The convenience of its location on TX-46, coupled with Enterprise's broad range of services—from daily rentals to insurance replacements and a diverse fleet—makes it a practical choice for various needs. For locals, having a familiar and accessible rental agency that aims to be understanding and helpful, despite occasional hiccups, is invaluable. When your family needs a larger vehicle for a trip to Canyon Lake, your daily driver is in the shop, or you're visiting friends and need independent transport, Enterprise Rent-A-Car in New Braunfels offers a solution with a team that aims to deliver a positive experience. It’s a local business that, while experiencing growth pains like many in a thriving area, maintains a core of good people trying to serve their community well.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car Reviews
truckphoneinsurancethe rentalpayemployeesjobunderstandingsalesdrivers license
★ 5★ 4★ 3★ 2★ 1Enterprise was fabulous in getting me into a car. Charles the Manager is wonderful his Customer Service was Excellent. I loved the Mitsubishi Mirage it drove perfectly. I had a wonderful experience, looking forward to renting cars in the future.
Jul 02, 2025 · Lisa MorrisThe two staff members at this location were professional, courteous, and set clear expectations—that’s the one part of the experience that went well, and it’s why I’m giving three stars.That said, everything else needs work. I was informed last minute that my reserved vehicle wasn’t available, had to wait nearly two hours despite arriving early, and the car I got wasn’t fueled. The location is also nearly impossible to reach by phone. I understand they’re short-staffed, but unless those issues are fixed, I won’t be returning.
Jun 15, 2025 · SunilThe entire team was extremely efficient and had great customer service. Renting from here was probably one of the smoothest rental experiences I have had. I highly recommend this location. They will take care of you! I was picky about the vehicle I wanted and they did everything the could to be accommodating.
May 31, 2025 · McKenna CrawfordFront desk left unattended for long periods of time. Long wait time to get your rented car. Grey haired dude likes to sarcastically say, “again” when you ask him to make sense of anything. Disrespectful and unprofessional. He talked like this to me and multiple other people as I waited an absurd amount of time for my rented car! Save yourself the hassle and go somewhere else! I DO NOT RECOMMEND. 👎🏻
Jun 09, 2025 · Born leader Ent (Born Leader Ent)I will share... I had a reservation, but waited over 2 hrs to get my vehicle, so was a bit stressed. But, I sat & watched the employees juggle multiple clients, phone calls, getting cars ready, etc. It was constant activity & multiple surrounding rental locations had no cars, so this office was it.David & his crew remained professional, friendly & cordial to everyone the whole time. They updated me regularly, gave me a discount for my unexpected wait & handled everything like a pro. Everything on my car was perfect!
Mar 31, 2025 · Dana Frazier
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