Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Introduce
For residents and visitors navigating the diverse and dynamic landscape of New Jersey, reliable transportation is often more than just a convenience – it’s a necessity. Whether you’re planning a weekend getaway to the shore, require a temporary vehicle for business, or need a replacement car while yours is in the shop, finding a car rental service that prioritizes efficiency, quality, and outstanding customer care is paramount. In Freehold, New Jersey, Enterprise Rent-A-Car at 267 Throckmorton St has consistently demonstrated its commitment to these values, earning high praise from local users for its exceptional service and quality vehicles.
Enterprise Rent-A-Car is a globally recognized brand, but the Freehold branch exemplifies the localized attention to detail and customer focus that truly makes a difference. They understand the specific needs of New Jersey drivers, offering a streamlined process that minimizes wait times and maximizes convenience. The testimonials from real customers highlight a proactive and friendly approach that transforms what could be a stressful situation into a surprisingly pleasant experience. Even with noted challenges like parking, customers consistently choose this location over closer alternatives, a testament to the quality of service provided.
This location strives to be more than just a place to pick up a set of keys; it aims to be a supportive partner in your journey, ensuring you have the right vehicle and the peace of mind you deserve. Their dedication to making the rental process "easy" and providing "kind and helpful" staff has cemented their reputation as a go-to car rental choice in the Monmouth County area.
Enterprise Rent-A-Car is conveniently located at 267 Throckmorton St, Freehold, NJ 07728, USA. Freehold, as the county seat of Monmouth County, is a central hub with a well-established network of roads, making this location accessible from various parts of the county and beyond. Throckmorton Street provides direct access to and from major local arteries, simplifying the journey for customers.
While customer reviews acknowledge that finding parking can be a "challenge" for personal vehicles and during car returns, the location itself is central within Freehold, making it highly convenient for those living or working in the immediate area or connecting from nearby towns such as Marlboro, Manalapan, Howell, and Colts Neck. The staff are noted for providing clear instructions on where to park for returns (e.g., "alongside a building next to them"), indicating a proactive approach to mitigating this logistical challenge. Despite the parking nuances, the overall process of pick-up and drop-off is described as "easy" and "quick," suggesting that the benefits of the service often outweigh the parking considerations for many local users.
Enterprise Rent-A-Car in Freehold provides a comprehensive suite of car rental services designed to meet the varied needs of local customers and visitors. Their offerings typically include:
- Wide Range of Vehicle Classes: Customers can generally choose from a diverse fleet that often includes economy cars, compact cars, mid-size and full-size sedans, SUVs (like the RAV4 mentioned), minivans, and even premium vehicles (like the rented BMW), catering to different preferences, passenger counts, and luggage requirements.
- Online Check-in and Expedited Pick-up: A significant highlight is the ability to check in online, which dramatically speeds up the pick-up process. Customers have reported being "in and out less than 10 minutes" due to this efficient system.
- Flexible Rental Durations: Whether for a quick day trip, a weekend getaway, or longer-term needs while a personal car is in repair, Enterprise accommodates various rental periods.
- Insurance Coverage Information: While Enterprise offers its own insurance options, the staff are helpful in informing customers about credit card coverages, as one reviewer noted, ensuring clarity on protection.
- Customer Support and Follow-up: The staff are described as "very kind and helpful," ready to assist with inquiries and ensure a smooth rental experience from start to finish.
- Clean and Well-Maintained Fleet: Vehicles, like the "clean and beautiful" BMW, are consistently described as being in excellent condition, ensuring a pleasant driving experience.
The Enterprise Rent-A-Car branch in Freehold stands out for several key features, as attested by consistent customer feedback:
- Exceptional Staff and Customer Service: Repeatedly cited in reviews, the "great staff" and their "kind and helpful" demeanor are major highlights. This personalized touch contributes significantly to a positive rental experience.
- Speed and Efficiency: The "fastest experience" for pick-up and quick drop-off process, especially facilitated by online check-in, is a major draw for time-conscious New Jersey residents.
- High-Quality Vehicles: Customers consistently praise the cleanliness and driving quality of the rented cars, ensuring a comfortable and reliable journey. The availability of appealing vehicles like BMWs and RAV4s adds to the appeal.
- Streamlined Online Booking: The online booking system makes the reservation process "really nice and fast," enhancing overall convenience.
- Problem-Solving for Parking: Despite the acknowledged parking challenges, the staff's clear guidance for returns demonstrates a proactive approach to assisting customers.
- Repeat Customer Loyalty: The fact that customers choose this specific Enterprise location over closer alternatives, citing "Great staff and quick service!", is a strong indicator of consistent quality and satisfaction.
- Transparency on Insurance: While not a rental feature directly, the staff's helpfulness regarding credit card insurance coverage adds value by empowering customers with clear information.
To make a reservation, inquire about vehicle availability, or receive assistance with your rental needs, you can contact Enterprise Rent-A-Car in Freehold directly:
Address: 267 Throckmorton St, Freehold, NJ 07728, USA
Phone: (732) 409-7400
Mobile Phone: +1 732-409-7400
It is always advisable to call ahead to confirm vehicle availability and any specific requirements you may have, and for current parking instructions.
For New Jersey residents in Freehold and the broader Monmouth County area, Enterprise Rent-A-Car at 267 Throckmorton St is an exceptionally suitable and highly recommended choice for all their car rental requirements. Despite the acknowledged parking nuances, the overall experience provided by this branch consistently outweighs any minor inconveniences, making it a preferred option even over closer Enterprise locations for many locals.
The core of their suitability lies in their commitment to an incredibly efficient and customer-centric service. The ability to check in online and experience "the fastest experience" for pick-up, coupled with the "quick" drop-off process, caters directly to the busy schedules of New Jersey drivers. Furthermore, the consistently "clean and beautiful" vehicles, including desirable models like BMWs and RAV4s, ensure a pleasant and reliable driving experience.
Most importantly, the "kind and helpful" staff receive glowing commendations, proving that the human element of service can truly elevate a standard transaction. Their proactive approach to assisting customers, even with parking guidance, builds trust and fosters repeat business. For anyone in search of a car rental experience that prioritizes convenience, quality vehicles, and outstanding personal service right here in the New Jersey community, Enterprise Rent-A-Car in Freehold is undoubtedly a top contender.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- On-site parking
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
267 Throckmorton St, Freehold, NJ 07728, USA
Enterprise Rent-A-Car Reviews
managerinsurancepick updrivingcallcredit cardSUVworkdeskmorning
★ 5★ 4★ 3★ 2★ 1I had a great experience renting a car from here except for one thing, the parking. It is challenging to find parking. Returning the car was also a challenge with finding a place to park it, but other than that, It was an easy process for pick up and drop off. I was able to check in online , so it was definitely the fastest experience I've ever had picking up. Dropping off was quick once I was told where to park the car (along side a building next to them) I rented BMW that was clean and beautiful to drive. Loved it! The staff was very kind and helpful. Fortunately, I had a credit card that covers car rentals, so I didn't have to purchase the insurance, as long as I used that card for the rental. I have used this place in the past and had a good experience then, so even though there is a closer Enterprise near me, I chose this one. Great staff and quick service!
Jun 07, 2025 · Donna PostI did the online booking which made things really nice and fast. I walked in and out less than 10 minutes with the car. The employees were great. The price is a little high, but what are you gonna do? I got a RAV4. She drove beautifully. Thanks again enterprise.
May 21, 2025 · Annette PerezIf you’re looking to rent a car go to this enterprise. The manager Joel is amazing. He goes out of his way to help you all of the staff. There are so kind. They are so helpful. The car was nice and clean. They truly accommodate you. I highly highly recommend this place.
Feb 05, 2025 · Kelly MaurielloI had a fantastic experience with Paul and his team at Enterprise. Paul is always attentive and helpful in choosing the right vehicle each time i need a rental. The entire team was friendly and efficient, making the rental process smooth and easy. When I returned the car, the process was quick and hassle-free. I highly recommend Paul and his team for their exceptional service and attention to detail. I’ll definitely return for future rentals! Thank you again!
Jan 06, 2025 · Michael BartuccelliI was directed to freehold Enterprise by my dealer after my SUV had a recall. I called them to ensure they had the right SUV for us. Zach was the rep who helped and was very friendly. He took down my preference and called me back in 3 days after the car was available. Check in took less than 5 mins and I was on my way with the Toyota Highlander. I ended up renting for month and a half and Zach was helpful all along. While checkout, there was another person who helped me out and he was also high energy, friendly and helpful, something I never experienced while renting cars.Had a great experience and will def come back if I ever need a rental again.
May 24, 2022 · Yatin Pradhan
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