Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Introduce
For residents across Northwest Houston and the surrounding areas, having a dependable, local car rental service is a true necessity for navigating the sprawling landscape of Texas. The Enterprise Rent-A-Car branch situated at 21901 Tomball Pkwy stands out not only as a comprehensive Car rental agency and Van rental agency but also as a community-focused business with a dedication to exceptional service. This location, serving the 77070 ZIP code and beyond, provides essential transportation solutions, whether your personal vehicle is in the shop, you need a larger van for a group trip, or you are simply looking for a reliable ride for your next Texas adventure.
This facility is an integral part of the renowned Enterprise network, known for its emphasis on neighborhood rentals and outstanding customer support. What makes this particular location noteworthy for local users is its designation as a business that Identifies as women-owned. This highlights a commitment to diversity and community leadership right here in the heart of Texas. When you choose this branch, you are supporting a local business that values inclusion, convenience, and a high standard of professional service for every customer walking through its doors.
We understand that renting a car should be a simple and stress-free part of your day, not a complicated hassle. The team at the Tomball Parkway location is geared toward making the process seamless, from the moment you initiate a reservation online or over the phone, to the final return of a clean and reliable vehicle. The focus here is entirely on the 'home city' renter—the local Texas user who needs prompt and courteous service.
The Enterprise Rent-A-Car branch is conveniently located off Tomball Parkway (Highway 249) in a commercial area that is easily accessible to communities like Cypress, Willowbrook, and North Houston.
- Address: 21901 Tomball Pkwy Ste 700, Houston, TX 77070, USA
Its strategic position near major arteries ensures that you can quickly pick up your rental and get on the road, whether you're heading downtown, traveling to George Bush Intercontinental Airport (IAH), or embarking on a long drive out to the Texas Hill Country. For those driving to the location, On-site parking is available, providing hassle-free access right to the front door.
In line with Enterprise’s dedication to serving all customers, the facility is equipped with excellent physical accessibility features:
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
These provisions ensure that everyone in the community can access the rental services they need without facing unnecessary barriers, making it an inclusive choice for transportation in the Houston area.
This Enterprise location offers a comprehensive fleet designed to accommodate the diverse demands of local users and travelers in Texas. Their services extend beyond standard car rentals, encompassing utility and group travel needs.
- Extensive Car Rental Fleet: Available vehicles typically range from compact and economy cars for cost-effective local travel, to full-size sedans and various classes of SUVs (small, standard, and full-size) perfect for families and longer road trips. Specialty vehicles, including luxury and convertible options, may also be available.
- Van Rental Agency Services: The branch is a specialized Van rental agency, providing options for large group transportation, such as minivans and full-size passenger vans, essential for family vacations, team travel, or local organization outings.
- The "We'll Pick You Up" Service: A hallmark of Enterprise’s neighborhood locations, this service allows local customers to be picked up from their home, office, or repair shop (within a certain radius) and brought to the rental facility—a massive convenience for Texans who are without transportation. Customers are advised to call the branch directly to confirm availability and scheduling for this service.
- Flexible Payment Methods: The location accepts modern, convenient forms of payment, including Credit cards, Debit cards, and NFC mobile payments, providing options for every customer preference. (Note: Specific deposit and age requirements apply for debit card rentals and certain vehicle classes, so calling ahead is recommended).
- Online Check-in and Reservation Management: Customers can save time at the counter by utilizing the online pre-check-in features, streamlining the process, and ensuring they are in their rental car quickly.
Choosing this specific Enterprise branch comes with several distinguishing features that enhance the rental experience for the local community:
- Recognized Women-Owned Business: The local business proudly identifies as women-owned, demonstrating a commitment to supporting diverse entrepreneurship in the Houston area.
- Active Military Discounts: The location offers special Active military discounts, extending savings and appreciation to service members and their families for their dedication and sacrifice.
- Commitment to Cleanliness and Reliability: Customer reviews highlight that vehicles are not only reliable but also clean upon pick-up, with one user noting the thoughtful addition of a Clorox wipe package inside, emphasizing the attention to detail and current health standards.
- Highly Efficient Service: Customers consistently report a professional and quick process, with one review noting being "in and gone in the car within 10–15 minutes," a crucial factor for busy Texas schedules.
- Dedicated Customer Parking: The availability of On-site parking at the facility adds another layer of local convenience, making the exchange process smooth and stress-free.
To check vehicle availability, inquire about rates, or coordinate a complimentary pick-up service, use the following contact details:
- Address: 21901 Tomball Pkwy Ste 700, Houston, TX 77070, USA
- Phone: (281) 251-8167
- Mobile Phone: +1 281-251-8167
The Enterprise Rent-A-Car location on Tomball Parkway represents the best of a national brand delivered with a localized, personal touch that is truly worth choosing for Houston-area residents. The core value proposition here is the combination of convenient neighborhood services, high operational efficiency, and a genuinely friendly staff that elevates the entire customer experience.
What truly sets this branch apart is the consistently high praise for its customer service team. The experiences shared by recent customers highlight a service culture where staff members, such as Taylor and Xavier, go "above and beyond" to ensure a seamless transaction. Whether it’s accommodating a late return call or providing a professional and swift check-out, the documented commitment to being friendly, efficient, and genuinely helpful makes a significant difference. This level of personalized care transforms a necessary transaction into a great experience, fostering customer loyalty and trust within the local community.
Furthermore, the practical benefits—like the complimentary "We'll Pick You Up" service—solve a common problem for local renters who are often without transportation due to vehicle repairs or other unforeseen circumstances. The transparency of their business identity as women-owned, combined with the practical support offered through Active military discounts, aligns this branch with Texas values of community support and business inclusion. For any local user seeking a reliable, clean, and quickly processed car or van rental from a company that puts customer care first, the Enterprise Rent-A-Car on Tomball Parkway is an excellent, highly recommended choice.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- On-site parking
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
21901 Tomball Pkwy Ste 700, Houston, TX 77070, USA
Enterprise Rent-A-Car Reviews
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★ 5★ 4★ 3★ 2★ 1I had a great experience with Enterprise and would highly recommend to friends and family. The process was smooth from start to finish, and the vehicle was clean, reliable, and exactly what I needed. What really stood out, though, was the exceptional customer service. I called ahead of time to let the staff know that I would be returning a little close to the hour. Taylor answered that call. Upon my arrival Taylor went above and beyond to ensure everything ran seamlessly…she was friendly, efficient, and genuinely helpful. The rest of the Enterprise staff were equally professional and welcoming. It’s clear that customer care is a priority here, and it made a big difference. I’ll definitely be returning for future rentals.
May 18, 2025 · Alicia OrellanaI went to enterprise to pick up a rental car and we were immediately greeted by Xavier and the staff! We pre-checked in online when was great.We were in and gone in the car within 10-15 minutes. Xavier was very professional and did a great job getting up set up with a car.The car was washed and it came with a Clorox wipe package inside. A++++
Jan 25, 2023 · Micheal WIf I could leave negative 5 stars, I would. They don't maintain their vehicles and don't clean them. They don't change their tires when the tread is low. I didn't have working washer fluid. I filled it, and it still didn't work. Previous customers had complained about the vehicle and problems they had with it, but the manager assured me they had been taken care of. The tires were all at different psi, totally unsafe pressures. On the phone, the employees are not professional in the least. I have posted pictures to show you what the tire pressure was and the tread, how clean they gave it to me and a video of the windshield wiper fluid not working. They knew I was a handicapped woman going on a 9.5 hr trip each way and let me take this unsafe vehicle. The manager had never heard of using a quarter to let you know that you need to change your tires or not. He didn't know it was "a thing." Go to Discount tires, they use it, I've been doing it for over 40 yrs, was taught by my grandpa, my dad, and my uncles.
Jun 23, 2024 · Carrie LuceroI needed to rent a vehicle at last minute, mine was going to be in the shop for 2 days. I scheduled the for the vehicle at 8 am for a 9am pickup that day. When I arrived everyone was helpful and got me in and out quickly with a great clean vehicle.Thank you Enterprise
Jun 03, 2025 · Michael WidakWould not recommend. Waited for over an hour and then they bring out the car that they had in the back looking like this. Guy came out and said it took so long cause they were detailing it.
Nov 23, 2024 · scott williams
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