Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Introduce
For many Hoosiers and visitors to our great state, having reliable transportation is key to navigating daily life, weekend getaways, or unexpected needs. When your own car is in the shop, you're hosting out-of-town guests, or you simply need a different type of vehicle for a specific task, a dependable car rental service becomes invaluable. In the heart of Indiana's bustling central region, specifically in Greenwood, one name that frequently comes to mind for car rental is Enterprise Rent-A-Car. This article aims to provide a clear, engaging, and informative overview of the Enterprise Rent-A-Car location in Greenwood, helping local users understand its offerings from a local perspective.
Indiana's diverse landscape, from its vibrant cities to its serene rural areas, often necessitates the flexibility that a personal vehicle provides. Public transportation, while available in some urban centers, may not always reach every corner of the state or cater to every schedule. This is where car rental agencies like Enterprise step in, offering the freedom to explore, commute, and manage life's various demands on your own terms. For residents of Greenwood and the surrounding communities, having a conveniently located and well-equipped car rental option can significantly simplify logistics.
Enterprise Rent-A-Car is a globally recognized leader in the transportation solutions industry, known for its extensive network of locations and a wide array of vehicle options. The Greenwood, Indiana branch is a key part of this network, serving the communities south of Indianapolis. It's a go-to spot for many in Greenwood, Franklin, Whiteland, and even the southern parts of Indianapolis itself, offering a local alternative to airport-based rental counters. Understanding the specific benefits and services offered at this neighborhood location can help you make an informed decision when it's time to rent your next vehicle.
Choosing a car rental company often comes down to convenience, vehicle availability, and customer service. While experiences can vary from person to person, knowing the general scope of services and features of a local branch like Enterprise Rent-A-Car in Greenwood can set realistic expectations. This guide is designed to highlight the practical aspects of renting from this specific location, focusing on factual information to assist Indiana residents in securing reliable transportation when they need it most.
Ultimately, whether you're planning a family vacation to a state park, need a larger vehicle for a home improvement project, or require a temporary car after an accident, the local Enterprise branch in Greenwood aims to provide solutions. By detailing its location, services, and key features, we hope to empower you with the information needed to navigate your car rental choices with confidence and ease within the Hoosier State.
The Enterprise Rent-A-Car branch in Greenwood, Indiana, is conveniently located at 801 US 31 S, Greenwood, IN 46143, USA. This address places it strategically along U.S. Highway 31 South, a major north-south artery that traverses central Indiana. For those familiar with the area, its position on this prominent highway makes it straightforward to find and access from various directions.
For residents of Greenwood, the branch is easily reachable from most neighborhoods within the city. If you're coming from the north, traveling south on US 31 will lead you directly to the location. Conversely, if you're approaching from communities further south, such as Franklin or Columbus, heading north on US 31 will bring you to the branch. The surrounding area is characterized by commercial developments, which typically means well-maintained roads and clear signage, contributing to a hassle-free arrival.
The accessibility of this location is further enhanced by its proximity to Interstate 65. I-65 is a major interstate that connects Indianapolis with other significant cities like Louisville to the south and Chicago to the north. This means that individuals traveling along I-65 can easily exit and reach the Enterprise branch, making it a viable option for those on longer journeys or those residing in nearby towns that rely on interstate access.
Unlike airport car rental locations, which can sometimes involve extra fees or shuttle services, this neighborhood branch provides a direct, local point of contact for rentals. This "home city" focus is a hallmark of Enterprise, aiming to serve the daily and short-term rental needs of the local community. For residents whose cars are undergoing maintenance, those planning local trips, or individuals needing an extra vehicle for specific tasks, the Greenwood US 31 S location offers a practical and convenient pick-up and drop-off point.
The physical presence on a well-known highway, coupled with ease of access from surrounding residential and commercial areas, solidifies Enterprise Rent-A-Car in Greenwood as an accessible and practical choice for car rental in the southern Indianapolis metropolitan region.
Enterprise Rent-A-Car in Greenwood, IN, provides a comprehensive suite of car rental services designed to meet a wide range of customer needs. As a leading car rental provider, you can expect the following standard offerings:
- Extensive Vehicle Fleet: Customers can choose from a diverse selection of vehicles, including:
- Economy and Compact Cars: Ideal for fuel efficiency and urban driving.
- Mid-size and Full-size Sedans: Offering more space and comfort for daily commutes or family trips.
- SUVs: Ranging from small crossovers to large, full-size SUVs, suitable for families, groups, or those needing more cargo space.
- Minivans and Passenger Vans: Perfect for larger groups or families, with seating capacities often up to 7 or 15 passengers.
- Pickup Trucks: Available for hauling larger items or for light commercial use.
- Luxury and Premium Cars: For special occasions or those desiring an elevated driving experience.
- Specialty Vehicles: Such as convertibles or specific models, depending on local availability.
- Short-Term Rentals: Daily, weekly, and weekend rental options provide flexibility for immediate transportation needs, whether it's for leisure, business, or as a temporary replacement vehicle.
- Long-Term Rentals: Solutions for extended periods, such as monthly rentals, which can be cost-effective for individuals needing a vehicle for several weeks or months.
- One-Way Rentals: Allowing the convenience of picking up a vehicle at the Greenwood location and returning it to a different Enterprise branch, useful for relocation or extended road trips.
- Vehicle Replacement Services: A core focus of Enterprise, assisting customers whose personal vehicles are undergoing repairs due to accidents or mechanical issues, often working directly with insurance companies.
- Optional Protections and Add-ons:
- Damage Waiver (DW): Reduces or waives the renter's financial responsibility for loss or damage to the rental vehicle.
- Supplemental Liability Protection (SLP): Provides additional third-party liability coverage.
- Personal Accident Insurance (PAI): Offers coverage for medical expenses for the renter and passengers in case of an accident.
- Roadside Assistance Protection (RAP): Covers services like flat tires, lockouts, or fuel delivery.
- GPS Navigation Systems: For hassle-free navigation, especially in unfamiliar areas.
- Child Safety Seats: Including infant, toddler, and booster seats for traveling with children.
- Fuel Options: Choices for pre-paying for fuel, having Enterprise refuel the vehicle, or returning it full.
- Enterprise Plus® Loyalty Program: A free rewards program that allows frequent renters to earn points towards free rental days and receive expedited service.
- Online and Mobile App Reservations: Convenient tools for booking, modifying, and managing reservations from anywhere.
- Customer Pick-Up Service: In many neighborhood locations, Enterprise offers a free pick-up service from your home or office, a significant convenience for those without immediate transportation to the branch. (It's always recommended to call the local branch to confirm availability of this service.)
These services are standard for Enterprise and aim to provide a comprehensive and customer-centric rental experience for individuals in the Indiana area.
The Enterprise Rent-A-Car location in Greenwood, IN, boasts several features and highlights that make it a compelling choice for car rental in the Indiana region:
- Local Neighborhood Focus: Enterprise is renowned for its "home city" strategy, placing branches in convenient neighborhood locations rather than solely at airports. This means the Greenwood branch is specifically geared towards serving the everyday needs of local residents, whether it's for a quick trip, a replacement vehicle, or a temporary upgrade.
- Extensive Fleet Variety: A major highlight is the broad selection of vehicles available. From economical compact cars perfect for solo commutes or short trips, to spacious SUVs and minivans for family outings or larger groups, and even pickup trucks for moving or hauling tasks, Enterprise aims to have a vehicle to fit almost any requirement. This diverse fleet provides flexibility and ensures customers can find a car that matches their specific purpose and budget.
- Commitment to Customer Service: Enterprise often emphasizes its customer service, aiming to provide a positive rental experience. While individual experiences can vary, the brand generally strives for a friendly and efficient process, from reservation to vehicle return. This commitment can translate into a smoother and less stressful rental for local users.
- Convenient Location and Accessibility: Positioned on US 31 South, a primary thoroughfare in Greenwood, the branch offers easy access for residents of Greenwood and surrounding southern Indianapolis communities. Its proximity to major highways like I-65 also makes it a practical choice for those coming from further afield or needing quick access for regional travel.
- Direct Billing to Insurance Companies: For customers needing a replacement vehicle after an accident, Enterprise frequently works directly with insurance companies, simplifying the billing process and reducing out-of-pocket expenses for the renter. This service is a significant benefit for individuals dealing with vehicle repairs.
- Enterprise Plus® Rewards Program: The free loyalty program is a notable highlight for frequent renters. It allows members to earn points on qualifying rentals, which can be redeemed for free rental days. This program rewards repeat business and can offer tangible savings over time for local customers who regularly require rental vehicles.
- Online and Mobile Management: The availability of online booking and a mobile app enhances convenience, allowing customers to reserve, modify, and manage their rentals digitally. This modern approach streamlines the rental process, from checking availability to getting directions to the branch.
These features collectively contribute to making Enterprise Rent-A-Car in Greenwood a well-rounded and suitable option for the diverse car rental needs of Indiana residents.
Should you need to contact the Enterprise Rent-A-Car branch in Greenwood, Indiana, for reservations, inquiries, or any other assistance, please use the following details:
- Address: 801 US 31 S, Greenwood, IN 46143, USA
- Phone: (317) 889-1264
- Mobile Phone: +1 317-889-1264
It is always advisable to call the branch directly for the most current information regarding vehicle availability, specific branch hours, or to discuss any particular rental requirements you may have. For general information or to make a reservation, the Enterprise Rent-A-Car official website and mobile app are also excellent resources.
For individuals and families residing in Indiana, particularly within Greenwood and its neighboring communities in the southern Indianapolis metropolitan area, Enterprise Rent-A-Car at 801 US 31 S stands out as a highly suitable and practical choice for car rental. Its "home city" focus aligns perfectly with the needs of local users, offering unparalleled convenience compared to airport-centric alternatives. This means less travel time and effort to pick up or return a vehicle, making it ideal for those who need a rental for daily life, personal errands, or unexpected vehicle replacements.
The strategic location on US 31 South ensures easy accessibility from across Greenwood and nearby towns like Franklin, Whiteland, and even the southern parts of Indianapolis. This direct access, coupled with proximity to major interstates like I-65, means that whether you're heading north towards the city, east to explore Indiana's charming small towns, or west for a weekend getaway, starting your journey from this local Enterprise branch is straightforward and efficient. For many Hoosiers, avoiding downtown traffic or airport logistics is a significant advantage when time is of the essence.
Furthermore, the extensive and diverse fleet offered by Enterprise caters to virtually every local need. From fuel-efficient economy cars for budget-conscious commuters to spacious SUVs and minivans for family vacations to Indiana's state parks or sporting events, and even pickup trucks for home improvement projects, the variety ensures that locals can find the exact vehicle type they require. This adaptability is crucial for the varied lifestyles and demands of Indiana residents, who often need different types of vehicles for different purposes.
Enterprise's reputation for customer service, while subject to individual experiences, generally aims to provide a smooth and efficient rental process. The ability to work directly with insurance companies for replacement rentals is a huge benefit for those dealing with vehicle repairs, simplifying an often stressful situation. Additionally, the Enterprise Plus® loyalty program offers tangible rewards for repeat customers, allowing locals to earn points toward free rental days, adding long-term value to their rental choices.
In summary, Enterprise Rent-A-Car in Greenwood is an excellent option for Indiana locals due to its prime neighborhood location, easy accessibility, wide range of vehicle options, customer-focused services, and programs that cater directly to the community's needs. It provides a reliable, convenient, and versatile solution for all car rental requirements, helping residents of the Hoosier State stay mobile and connected.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
801 US 31 S, Greenwood, IN 46143, USA
Enterprise Rent-A-Car Reviews
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★ 5★ 4★ 3★ 2★ 1I’ve always had to wait 40+ minutes to pick up my rental at this location. Also the last time I rented from them, the van they offered me was really dirty. They offered me another van, which was nice. However that van was dirty as well (see pictures). I’d chose another location or rental agency next time.
May 27, 2025 · Amelia HuffordAfter a terrible experience with a different enterprise car rental location the previous week, I rented here for another business trip. The service was friendly and quick. The car was clean and smoke free. I had no issues at all. I received my receipt by email soon after opening hours the following morning after I returned the car. I even received a call the next day to let me know that the car was received without any issues. He then asked how my experience was. It was a great experience! Definitely will rent from this location for my upcoming business trips!!
Apr 23, 2025 · Melissa LeeAfter renting from enterprise for almost 15 years, and being a great and loyal customer. I have never had an experience like I did tonight at this location. Mind you this has been my primary location for the last 5+ years. So I am very disappointed as many of these employees know my face and even know me by name.So, the return time for the rental was 6pm which was the time this location was supposed to close. After arriving at 6:01 and getting my things out the car, I was at the door by 6:04. When I tried to open the door it was locked and when I looked in I seen a man at the counter, James, whom immediately turned his head away from looking at me knocking on the door and back to his computer screen. So, I began to knock on the door again, then noticed that the lights appeared to be off. Mind you I have never seen a rental place closed so quick and abruptly at closing time in all my years of renting from enterprises all over this state. I was genuinely confused. So I walked to the other door hoping maybe it was open and James was too busy so wanted me to figure it out myself, but the other door was locked as well. Then I seen a woman sitting at the desk next to James and she made eye contact with me, then immediately came to the door. Very thankful for this young lady because again, I was truly confused as to how the rental return time was 6pm but doors were locked with lights off at 6:04.There was another person returning a vehicle as well, who was also trying to figure out what was going on. One would think that out of consideration for valued customers there would be a grace period for return, which I was always told there was an allotted time, but typically I have always arrived within the hour and never had to question this. It makes sense that if it's at the end of day when a return is scheduled, during close time, and you know you're expecting some rental returns at 6pm, then to allow those folks a few extra minutes to drop off.Yet, to stand at the desk and completely ignore as if you can't even come to the door and provide good customer service, and at least inform us of how drop offs work at this location when at closing time was completely appalling to me. Like excuse me sir, but who made your day terrible, I know it wasn't me James! This has been my worst experience and was so unprofessional and terrible customer service, it's giving my favorite rental company a very bad look!My word of advice is, next time just come to the door and explain the process, seriously! This was so unreal to me, words can't even explain. I do believe I was even more bothered off of the strength of knowing how often I have booked with this location. No worries I'll see you all again, I just wanted to be sure that management and the public is aware of this, so they don't go through the same thing in the future.Also, if this is some weird, confirmed policy of this enterprise then I'm here to make it clear that it is terrible and needs to be re evaluated ASAP! I am so disappointed in this treatment tonight!Again, thanks to the young lady who came to the door and confirmed James name with no question! That's the only reason I am giving give this review 1 star!
May 24, 2025 · Sapphira PrangerI rent a couple times or more per month. I'll only go to this location as they have a great staff, fast, and any issue I've ever had has been taken care of immediately. Never had a major issue because they do a great job. Thanks for the service!
May 25, 2025 · Jason DozierI received a call 5 minutes before they closed informing me that they didn’t receive enough vehicles in that day and likely would be able to fulfill my reservation . No solutions was offered but I was told I could call back in am ( they might have a car - I reserved a Tahoe as the size of my party traveling wouldn’t fit in a car ) . I did speak to the manger that evening who was unable / unwilling to help with any customer service recovery . My daughter was able to make a reservation at another location of the same company and I asked if they could call so that I could get the original rate / discount . I was told that they had 20 - 8 am reservations and would be too busy to make a courtesy call. ( I would think that was the bare minimum as the lack of vehicle was in no way my fault ) The reservation at the second location was more money for a smaller vehicle . I am unsure if over booking is a common practice but I was very disappointed with the lack customer service at this location . I am hopeful that in the am I am able to get a vehicle at the second location as it less than 12 hours before my trip . I did reach out to the customer service line but again little to no reassurance that my reservation would be honored . . Very disappointing experience all around .Kim - I’d love to hear from you as I have made 4 phone calls to customer service and have yet to hear back from anyone . I was assured that someone would call me back in 24 hours . I am now 7 days out from my reservation being canceled . I continue to be disappointed by the canceled reservation and lack of customer service following up with this issue . The practice of over booking is extremely disappointing especially when there is no customer service recovery . I look forward to hearing from you .
Apr 04, 2025 · Stephanine Tatarek
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