Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Introduce
For Texans in the Humble area needing reliable, local transportation, the Enterprise Rent-A-Car branch situated at 18400 US-59 is a go-to resource. As a trusted provider of car and van rentals, this location serves both local residents whose personal vehicle might be in the shop and visitors needing a dependable ride to explore the Greater Houston region. Enterprise Rent-A-Car is a globally recognized brand built on a commitment to customer service, often referred to as a "home city" rental specialist, focusing on the transportation needs of neighborhood customers, including those who require a vehicle after an accident or for a weekend trip.
This specific Humble branch prides itself on being a part of a network that values community and dedicated service. The local team focuses on ensuring a smooth, clear, and professional rental experience, whether you're looking for a compact car for running errands, a comfortable sedan for a business trip down I-45, or a van for a group outing or moving project. This location identifies as a women-owned business, demonstrating a commitment to diversity and community leadership right here in Texas.
Conveniently located in Humble, Texas, the Enterprise Rent-A-Car branch is easily accessible for residents across the northeastern Houston metro area. The address is 18400 US-59, Humble, TX 77338, USA, placing it directly off a major highway, the US-59 (Eastex Freeway). This prime spot ensures that whether you're coming from Atascocita, Kingwood, or other nearby communities, reaching the location is straightforward. The on-site parking available makes pick-up and drop-off simple, removing the hassle of looking for street parking.
Accessibility is a key priority at this Enterprise location. They feature both a Wheelchair accessible entrance and a Wheelchair accessible parking lot. This commitment ensures that all Texas customers, regardless of mobility requirements, can access the rental services with comfort and ease, reflecting a dedication to inclusive customer service.
As a full-service car and van rental agency, the Enterprise team in Humble offers a comprehensive range of mobility solutions tailored to local needs. These services are designed to provide flexibility and convenience, covering everything from short-term leisure rentals to longer-term commercial or replacement vehicle needs. Available services and rental options at this branch include:
- Car Rental Agency services, providing a wide selection of vehicles from economy cars and full-size sedans to SUVs and trucks.
- Van Rental Agency services, offering cargo vans or passenger vans (such as 12- and 15-passenger vans) for group travel or moving projects.
- Onsite services for vehicle pick-up and drop-off directly at the branch location.
- Dedicated customer support for reservation assistance, modifications, and general inquiries.
- Vehicle protection options, such as the Damage Waiver (DW), offered at the time of rental to reduce the renter's responsibility for potential vehicle loss or damage.
- Multiple payment options to accommodate customer preferences, accepting major credit cards, debit cards, and NFC mobile payments.
- Refueling service options, allowing customers to choose between prepaying for fuel, having Enterprise refill the tank upon return, or refilling the tank themselves prior to dropping off the vehicle.
The 18400 US-59 Enterprise Rent-A-Car branch distinguishes itself within the local Humble community through several notable features, all aimed at enhancing the customer experience. These highlights include:
- The business proudly identifies as women-owned, supporting local diversity and leadership in the Texas business landscape.
- Active military discounts are available, offering a tangible thank you to the men and women who serve, and their families, in the Texas military community.
- A variety of payment methods are accepted, ensuring a smooth transaction process with options including Credit cards, Debit cards, and NFC mobile payments.
- The location provides excellent accessibility features, including a Wheelchair accessible entrance and Wheelchair accessible parking lot, making it welcoming for all customers.
- For maximum convenience, On-site parking is provided for customers who drive their own vehicle to the location for a rental exchange or pick-up.
For Texans needing to connect with the local Enterprise team to check availability, manage a reservation, or inquire about rental requirements, here is the essential contact information for the Humble branch:
- Address: 18400 US-59, Humble, TX 77338, USA
- Phone: (281) 540-1451
- Mobile Phone: +1 281-540-1451
It's always recommended to call the local branch directly for the most accurate information regarding local fleet availability and specific rental policies, especially when securing a specialized vehicle like a large passenger van.
For Texas residents, choosing the Enterprise Rent-A-Car location in Humble offers a combination of reliable national brand standards and personalized local service. The strength of this branch lies in its commitment to customer satisfaction, which often goes above and beyond, as evidenced by customer feedback highlighting the exceptional, top-notch client support provided by long-term team members like "Mary Jane," who are known for putting customers first and consistently finding service solutions.
The fact that this branch is identified as a women-owned business is a positive factor for local users who prioritize supporting diverse enterprises within the community. Furthermore, the commitment to the military community through Active military discounts is a highly valued feature for many Texans. When you need a rental car or van—whether for insurance replacement, a weekend getaway, or business transportation—you want a provider that is professional, accommodating, and easy to work with. The Humble Enterprise team aims to meet these needs with a clear focus on the customer experience, dependable vehicles, and accessible service options, making it a highly worthwhile choice for your transportation needs in the Houston area.
While industry-standard rental policies and procedures are always in effect, which means renters are responsible for adhering to the terms of their agreement and being aware of their liability concerning vehicle damage (mechanical or otherwise), the reputation for exceptional in-person client support at the local level is a strong reason to choose this branch. The ability to speak with a helpful local representative to navigate rental solutions is an invaluable asset for busy Texas customers.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- On-site parking
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car Reviews
managementreservationpick upphonecredit cardSUVdealershipemployeesteampeople
★ 5★ 4★ 3★ 2★ 1I was misinformed by Enterprise customer service rental assistance hotline no vehicles were available for rental on 9.24.25 in the Humble TX area. I called the 18400 US Hwy 59 location, spoke with Mary Jane, without a doubt was once again able to get a rental. As usual for the past years of my monthly Enterprise Rental requests, Mary Jane has always given quality top notch client support, placing customers first, that all users would appreciate. I will be glad when she moves up a few notches, to make certain this type of service is experienced throughout Enterprise locations so customers can receive these most deserved and understanding service solutions she most certainly gives. Thanks again Mary Jane for your most needed and appreciated help!
Sep 28, 2025 · Al AlI will never rent from enterprise again. They are trying to charge me for the catalytic converter failing on the vehicle I rented. I dropped the car off at crash champions when my car was completed. Thought everything was fine then I get an email that the car is damaged. I have never heard of renting a car and being responsible for mechanical failures
Oct 02, 2025 · M NMany thanks to Austin for helping me recover my backpack that I left in the trunk of the rental. When I called the next morning, he quickly put me at ease and promised to hold it until I could pick it up after work. Sure enough, everything was safe and waiting for me—thank you again, Austin!
Aug 27, 2025 · Mandi NeelyRented a vehicle for a work trip and had a 0900 reservation. Arrived at 0900 only to be told there were no vehicles available at this location or at any other location in the vicinity. I was informed vehicles would be returned by noon so then I would get one. Unfortunately I didn’t have time to wait because I needed to be in Austin by noon. The gentleman at the desk advised me that there was a vehicle at NTB or another oil change location for a service, he stated he was going to get that vehicle for my reservation. Upon his return and walk through, I noticed several things. Dents, bumber chips and cracks, dirt and empty fuel tank. I asked him at the vehicle been cleaned, he stated yeah and I asked was the oil changed, he stated yes. All of which was a lie. The vehicle was not clean, the oil, engine and tire pressure lights were on and the registration was EXPIRED!!!!! The car ran horribly and had the worst smell of mold and smoke I ever smelled! Before departing for my trip, I took the vehicle to get detailed and filled up the tank since it too was on EMPTY! I fid not notice the registration until I was on my trip and was advised by my co-worker it had expired.This was one of the worst experiences I have ever had at Enterprise. The Store Manager - Jas or Jason attempted to compensate me by offering $200 off of rental to ensure I gave a 5/5 rating when asked. I advised him to make it $300 and we would be good. He never mentioned Google review so that is why I am sharing here! This is not the Enterprise experience I am accustom to and never plan on renting from here again!The fleet they currently have has some recalls so I assume this is why they are limited on vehicles but the customer service is what got me. It was TERRIBLE! And I DO NOT RECOMMEND this location!
Aug 10, 2024 · Kieana ChargoisReview from 06/19/25: Few people in the world can actually have a wonderful experience when renting or buying a vehicle. In this case, I had the absolute pleasure of experiencing both from this company. I needed a rental car for work, due to a total loss accident, and called my local rental location. I was set up in a great vehicle, after requesting a small change, and everything was great. I had heard rumors of car sales from this company in the past, didn't think anything of it at the time, until I was contacted by the Humble location. Since my initial conversation with my representative of this company, it has been such a grand and wonderful adventure, I had to share mine. So it began with Adrian, and his fantastic team there: Brandon, Courtney, Tina, and Travis, who all made my entire experience and review of this company blossom. The comradery, the overall vibe and pleasantries are abound here at this location. Dealerships should send their sales teams to come take notes from here, and learn more about their sales position from this particular crew here. I would highly recommend this group and company to anyone seeking a vehicle in the future. I'd totally rate this place seven stars, but I only spoke with five or six people there. Great team, great atmosphere, great overall experience. Definitely check them out!! ~ Jesse D.
Jun 24, 2025 · Jesse Dowdy
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