Enterprise Rent-A-Car

- 9052 W State Rd 84, Davie, FL 33324

For residents of Florida, especially in the sprawling South Florida region, having reliable transportation is more than a convenience—it's often a necessity. Whether your own vehicle is in the shop, you need extra wheels for a family visit, or you're a commercial renter managing a fleet for business operations, car rental services play a crucial role. Enterprise Rent-A-Car, a globally recognized brand, has a strong presence in Florida, including a location in Davie. This article aims to provide a clear, engaging, and factual overview of the Enterprise Rent-A-Car branch at 9052 W State Rd 84, Davie, FL 33324, based on publicly available information and, critically, direct customer feedback.

While Enterprise is a well-established company known for its extensive network and focus on "home city" rentals (for local residents), individual branch experiences can vary. This overview is designed to help you, as a local user in Florida, understand what to expect from this specific Davie location, enabling you to make an informed decision for your car rental needs in the Sunshine State.

The Enterprise Rent-A-Car branch in Davie, Florida, is located at:

9052 W State Rd 84, Davie, FL 33324, USA

This address places the branch strategically in Davie, a town in Broward County. West State Road 84 is a significant east-west artery, providing relatively easy access from various parts of Davie, Plantation, Fort Lauderdale, and other surrounding communities. As an off-airport location, this branch caters primarily to local residents and businesses rather than direct airport arrivals.

For locals, the accessibility of this specific address is generally good, allowing for a straightforward drive-in experience for vehicle pick-up and return. Enterprise often offers pick-up services from local addresses, which can be a convenience for customers whose vehicles are unavailable. However, it's always advisable to confirm the availability and terms of such services directly with the branch. The location's presence on a major state road means it's generally well-connected to the broader South Florida road network, making it convenient for those traveling from different parts of the region.

As a major car rental provider, Enterprise Rent-A-Car typically offers a comprehensive range of services. While specific offerings might vary slightly by branch, the Davie location would generally provide:

• Diverse Vehicle Fleet: Enterprise maintains a wide selection of vehicles to suit various needs. This includes economy cars for budget-conscious renters, compact and standard sedans, SUVs of various sizes for families or those needing more space, minivans, and potentially trucks or commercial vehicles through their Enterprise Truck Rental division. This variety ensures that customers can find a vehicle suitable for anything from a daily commute to a cross-state road trip.
• Flexible Rental Periods: Customers can typically rent vehicles for daily, weekly, or monthly durations, catering to short-term needs, vacations, or longer-term business requirements.
• Online Booking and Reservation Management: Enterprise offers robust online platforms and a mobile app for convenient booking, modifications, and management of reservations.
• Additional Services and Accessories: Standard add-ons usually include GPS navigation systems, child safety seats (infant, toddler, booster), and options for adding authorized additional drivers to the rental agreement.
• Insurance and Protection Products: While personal car insurance or credit card benefits may cover rental cars, Enterprise offers various optional protection products like Damage Waiver (DW) to reduce or eliminate a renter's financial responsibility for damage to the rental vehicle. It's important for renters to understand these options and how they interact with existing coverage.
• Commercial/Business Rentals: Enterprise has a strong focus on business accounts, offering customized programs and rates for companies that frequently require rental vehicles, as hinted by the commercial renter in the provided review.

For detailed information on the current fleet, specific pricing, and the exact terms and conditions, it is always recommended to directly contact the Enterprise Rent-A-Car branch in Davie.

Enterprise Rent-A-Car is a global leader in the rental car industry, and its Davie location, like others, aims to provide a comprehensive service. Here are some features and highlights, drawing from general company standards and specific customer feedback:

• Wide Range of Vehicles: Enterprise is known for its extensive fleet, offering everything from economy cars to SUVs, making it likely that customers can find a vehicle to suit their specific needs, whether for personal use or commercial purposes.
• Convenient Local Presence: As a "home city" location, this branch is geared towards serving the local community, which often means easier access for residents whose vehicles are being repaired or who need a temporary car. They may also offer pick-up services.

However, the provided customer reviews for this specific Davie location highlight significant and alarming concerns, which must be considered as major "lowlights":

• Atrocious Customer Service and Unresponsiveness: One detailed review explicitly states "atrocious customer service," with "dozens and dozens of phone calls" and requests falling "on deaf ears." This points to serious issues with responsiveness and problem resolution from both the store manager and regional management.
• Allegations of Price Gouging: A customer reported contacting the "state of Florida" and notifying them of "price gouging" at this location, which is a severe accusation and a major red flag for any consumer.
• Managerial Misconduct and Argumentative Behavior: The follow-up review describes the store manager as "dismissive at first," then "incredibly argumentative," and attempting to "extort" the customer by threatening to deny rental if bad reviews continued or if the Attorney General was notified about price gouging. This behavior is highly unprofessional and unethical.
• Inconsistent Pricing: The customer noted that the price at another Enterprise location (Sunrise store) was "better" than at the Davie branch, further supporting the claim of potential price gouging or inconsistent pricing practices at this specific location.
• Discrepancy in Experiences: While the negative experience is very detailed and severe, there is one positive review specifically mentioning a representative named Kadar who was "very professional" and "moved quickly while being efficient," leading to a "best rental car experience." This suggests that individual employee performance might vary significantly, but the systemic issues with management and pricing, as reported by the long-term commercial renter, are deeply concerning.

These significant negative reports regarding management, pricing, and overall customer service at the Davie location warrant extreme caution for potential renters.

To contact the Enterprise Rent-A-Car branch in Davie, Florida, you can use the following details:

Address: 9052 W State Rd 84, Davie, FL 33324, USA

Phone: (954) 424-7979

Mobile Phone: +1 954-424-7979

Given the serious customer service and pricing concerns highlighted in the reviews, it is strongly advised that individuals considering renting from this specific location exercise extreme caution. It would be prudent to document all interactions, confirm pricing in writing, and understand all terms and conditions thoroughly before committing to a rental.

For locals in Florida, particularly those in the Davie area, the decision to rent from Enterprise Rent-A-Car at 9052 W State Rd 84 comes with notable considerations. While Enterprise, as a global brand, generally offers a wide selection of vehicles and convenient services, the specific customer reviews for this Davie location present significant red flags that prospective renters must acknowledge.

The severe complaints regarding "atrocious customer service," allegations of "price gouging" reported to the state, and highly unprofessional, "argumentative," and "extortionate" behavior from the store manager paint a concerning picture. These issues contradict the expectations of reliable, fair, and respectful service that Floridians should receive from any local business. While one positive review for a specific agent offers a glimmer of good individual performance, the systemic and managerial problems described by a long-term commercial renter indicate a potentially problematic environment.

Therefore, while the physical presence of an Enterprise branch in Davie might seem convenient, the reported experiences suggest that this particular location may not be suitable for locals seeking a stress-free, transparent, and respectful car rental experience. It is highly advisable for residents to compare prices and review feedback for other Enterprise branches in the vicinity (as one customer did with a positive outcome at the Sunrise store) or explore alternative rental companies known for consistent customer satisfaction to ensure a more positive journey in the Sunshine State. The trustworthiness and integrity of a local business are paramount, and the detailed negative reviews for this specific branch suggest these qualities may be compromised.

Enterprise Rent-A-Car

9052 W State Rd 84, Davie, FL 33324, USA