Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Introduce
Welcome to our guide on Enterprise Rent-A-Car in Norwich, Connecticut – a reliable and convenient option for locals and visitors alike seeking quality vehicle rentals. Whether you're planning a weekend getaway, need a temporary replacement while your car is in the shop, or require a spacious vehicle for a family trip, Enterprise aims to provide solutions tailored to your needs right here in the heart of Connecticut. This article will walk you through what makes this specific Enterprise location a valuable resource for the community, highlighting its services, accessibility, and the overall benefits of choosing a trusted local car rental provider.
Understanding the local car rental landscape is crucial, and Enterprise Rent-A-Car has established itself as a prominent player in the Norwich area. Their commitment to customer service and a diverse fleet of vehicles has made them a go-to choice for many. From compact cars for efficient city driving to SUVs for larger groups or more adventurous outings, they strive to have a vehicle to match every purpose and preference.
The Norwich branch of Enterprise Rent-A-Car is conveniently situated at 420 W Thames St, Norwich, CT 06360, USA. This location offers easy access for residents throughout Norwich and the surrounding towns in southeastern Connecticut. Its strategic position allows for straightforward navigation, whether you’re coming from downtown Norwich, the I-395 corridor, or local business districts. For those relying on public transportation, it’s advisable to check local bus routes or consider a short ride-sharing service to reach the branch. The ease of access makes picking up or dropping off a rental vehicle a hassle-free experience, saving valuable time for busy individuals and families. The proximity to major roads also means you can quickly get on your way to your destination, whether it's within Connecticut or beyond.
Enterprise Rent-A-Car prides itself on offering a comprehensive suite of services designed to meet a variety of transportation needs.
- Extensive Vehicle Fleet: They offer a wide selection of vehicles, including economy cars, sedans, SUVs, minivans, trucks, and even luxury vehicles, catering to different group sizes, budgets, and travel requirements. This variety ensures that whether you need a fuel-efficient car for daily commutes or a larger vehicle for a family vacation, you'll likely find a suitable option.
- Daily, Weekly, and Monthly Rentals: Flexible rental periods are available to accommodate short-term needs, extended trips, or even long-term solutions for businesses or individuals. This flexibility is a significant advantage for those with varying schedules.
- One-Way Rentals: For those planning to travel from Norwich to another city and not return, Enterprise often provides one-way rental options, making cross-state or cross-country trips more convenient.
- Insurance Options: Various protection plans and insurance options are typically available to provide peace of mind during your rental period. While it's always recommended to check with your personal auto insurance provider first, Enterprise offers supplemental coverage for added security.
- 24/7 Roadside Assistance: In the rare event of a breakdown or unexpected issue, Enterprise generally offers 24/7 roadside assistance, ensuring help is available whenever you need it.
- Business Rental Programs: For local businesses in Connecticut, Enterprise often provides specialized programs with discounted rates and tailored services to manage corporate travel and fleet needs efficiently.
- Enterprise Plus Loyalty Program: Regular renters can benefit from the Enterprise Plus program, which offers points that can be redeemed for free rental days, providing an incentive for repeat business.
- Pickup Service (Conditions Apply): Many Enterprise locations, including Norwich, offer a complimentary pickup service from local residences or businesses, which can be incredibly convenient for customers without immediate transportation to the branch. It's always best to call ahead to confirm availability and specific conditions.
Enterprise Rent-A-Car in Norwich offers several features and highlights that set it apart as a preferred choice for car rentals in the region.
- Commitment to Customer Service: The Norwich team, as evidenced by positive feedback, strives to provide excellent customer service, aiming to make each rental experience smooth and satisfactory. They often go the extra mile to ensure customers find the right vehicle and feel supported throughout their rental period.
- Convenient Location for Connecticut Residents: Being located right in Norwich, this branch is easily accessible for residents across southeastern Connecticut, making it a convenient choice for those living in or near cities like New London, Groton, Preston, and Lisbon.
- Reputation of a National Brand with Local Focus: While part of a large national network, this specific branch operates with a local focus, understanding the needs of the Connecticut community and providing personalized service.
- Vehicle Maintenance and Safety Standards: Enterprise typically adheres to stringent vehicle maintenance schedules and safety checks. However, customer feedback, such as the review mentioning issues with a 2023 Kia Soul, highlights the importance of customers inspecting their rental vehicles and reporting any concerns immediately. It also underscores the need for rental companies to be diligent with recall checks.
- Online Reservation System: Enterprise offers a user-friendly online platform for booking vehicles, allowing customers to easily browse available cars, compare prices, and make reservations from the comfort of their home or on the go.
For direct inquiries or to make a reservation, you can contact Enterprise Rent-A-Car in Norwich using the following details:
Address: 420 W Thames St, Norwich, CT 06360, USA
Phone: (860) 886-5603
Mobile Phone: +1 860-886-5603
Enterprise Rent-A-Car in Norwich, CT, stands out as a highly suitable option for locals due to its comprehensive services, convenient location, and commitment to customer satisfaction. For residents of Connecticut, having a reliable car rental option close to home is invaluable, whether it's for weekend excursions to the shoreline, a trip to visit family out of state, or simply needing a temporary vehicle when personal transportation is unavailable. While one customer review highlighted a serious safety concern and dissatisfaction with the post-accident process and pricing, another review praised the "great crew" and their dedication to customer happiness, particularly with "car snobs." This indicates that individual experiences can vary, but the branch strives for positive outcomes. The local team’s dedication, as noted by customers, ensures that you can expect personalized attention and assistance in finding the perfect vehicle for your needs. The extensive fleet, flexible rental terms, and supportive services like roadside assistance and potential pickup service make Enterprise a practical and accessible solution for the diverse transportation demands of the Connecticut community. For those in Norwich and the surrounding areas, Enterprise Rent-A-Car offers a convenient and generally dependable choice for all your car rental requirements. It's always advisable to communicate any concerns about vehicle condition or rental terms directly with the branch to ensure a safe and satisfactory experience.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
420 W Thames St, Norwich, CT 06360, USA
Enterprise Rent-A-Car Reviews
pick upcleandrivedepositdoorinsurancejobemployeesmellcost
★ 5★ 4★ 3★ 2★ 1The cars brakes sounded sketchy, but interior and exterior wise it was fine. Steering was super sensitive and shook when going over 60mph, and was driving my boyfriend to work in the rain in the morning and we hydroplaned going 50mph and swerved into the guard rail which then caused the car to flip. My air bag went off, but the passenger side did not and my boyfriend like I said was with me. We almost died. The car was totaled. I was left with a broken collarbone and a busted eye socket, and my boyfriend was covered in bruises and scratches protecting me. Then after the accident I do some research and come to find out there’s multiple recalls on 2023 Kia souls and 2 of them happen to be air bag failures and steering failure. I’m completely confused as to why a rental company would rent out a car that has these type of recalls?? I’d like to see the maintenance history of the car. And the worst part was even though I had bought the insurance, which I didn’t even need because my OWN insurance would’ve covered it but they told me better safe than sorry, I lost my deposit after almost dying and for 5 days of having the car I paid over $800. That is OBSURD for the lowest class car they have there. Will never be using enterprise again. And you will be hearing from my lawyers.
May 17, 2025 · KendraNorwich Enterprise has a great crew that wants to make you happy. What they lacked in being prepared, they made up for coming through with the right vehicle. James was Ace in his customer service for us few out there that are car snobs!!
Jun 18, 2025 · Jennifer BingellI needed to be picked up to get the rental car. They were late, I was waiting outside. Then this car that was at my neighbors mailbox, honked at me. I asked if he was with enterprise and replied yea. He didn’t even pull into my driveway or to my house. Completely unprofessional, then I got into the car that had all the windows down and the passenger seat reclined all the way back. I could smell that the employee just smoked weed, which I’m assuming is why all the windows were down. The employee drove recklessly back to enterprise. Where they tried to give me the same car as a rental. When there are clearly marked signs that say NO SMOKING IN VEHICLES. The other employee proceeded to the vehicle and confirmed the smell. I had to wait an additional hour for a rental vehicle. To each their own but you absolutely should not be sending impaired employees to pickup customers. I’m honestly shocked he didn’t get us in an accident, he was messing with his phone and touch screen the entire time and was driving recklessly. I honestly don’t know how he even has a license. I would like a manager to contact me about this.
May 29, 2025 · Kim CarpenterWe rented a car from Enterprise for our trip down to Florida for our niece’s destination wedding. It was a seamless process, reasonably priced, great customer service and the car was terrific. This is the second time we used Enterprise for a trip and they have been very reliable. I highly recommend Enterprise to anyone needing a rental car. Very positive experience.
Jun 06, 2025 · Kacey McCarthy-ZarembaWaited 30 minutes for a car to be “cleaned”. Got the car and it wasn’t dried and not clean. The windshield had bird excrement on it and dead bugs. The individual that “assisted” me tried to gaslight me and say that it was clean and that it was “dry spots”. Also, the tank is only half filled which is a huge inconvenience. No apologies for the wait or dirty car. The least they could have done is properly clean and dry the car. If they couldn’t do that then just give me a car that is ready. The individual that helped was gaslighting me and told me that the car would be ready in 5 - 10 minutes…. 30 minutes later! Do not go to this location unless you want to deal with people that are horrible at communication and lie.
Jun 19, 2025 · Ashley Munguia
More Car Rental Near Me

624 W Main St, Norwich, CT 06360, USA

16 River Rd, Lisbon, CT 06351, USA

453 Colman St, New London, CT 06320, USA

311 Mitchell St, Groton, CT 06340, USA

320 Thomas Rd, Groton, CT 06340, USA

155 Tower Ave, Groton, CT 06340, USA

155 Tower Ave, Groton, CT 06340, USA

42 Williams Ave, Mystic, CT 06355, USA

801 Windham Rd, South Windham, CT 06266, USA

275 Old Hartford Rd, Colchester, CT 06415, USA

1040 Main St, Willimantic, CT 06226, USA

13 East Ave, Westerly, RI 02891, USA
Categories
Top Visited Sites






Top Searches
Trending Drive Smart Posts





