Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Introduce
For residents across Anderson County and the greater Knoxville area of East Tennessee, finding a reliable vehicle rental solution is a crucial step for managing unexpected situations like vehicle repairs, or for planning necessary local travel and road trips. The Enterprise Rent-A-Car location in Clinton, TN, serves as a primary hub for dependable transportation, specializing in the "home city" rental market—meaning they are the go-to resource for Tennesseans whose personal vehicle is temporarily out of commission.
This branch, situated conveniently on West Weaver Avenue, is recognized not just for its extensive fleet of cars and vans, but also for its distinctive service approach. Identifying proudly as a women-owned business, this location is dedicated to fostering strong community ties and providing a professional, yet friendly, environment for all customers. However, as is common in busy service environments, customer experiences can sometimes vary. While some customers have reported feeling uneasy with aggressive language regarding insurance liability—particularly when dealing with the stress of a post-wreck rental—other reviews highly commend the management for going above and beyond. Positive testimonials celebrate the team's ability to multitask effectively and demonstrate top-notch customer service, such as staying late to ensure a customer's spur-of-the-moment need for a car was met. This demonstrates a team that is clearly capable of exceptional care, making the store a hub of mobility solutions for the region.
As a local provider, Enterprise Rent-A-Car in Clinton understands the importance of minimizing disruption to their customers' lives, whether the rental is for a critical family trip into the Smoky Mountains or a temporary replacement during an insurance claim process. They aim to provide a simple, streamlined process that gets you into a quality, well-maintained vehicle quickly.
The Enterprise Rent-A-Car branch is ideally located in Clinton, Tennessee, providing easy access for the communities surrounding Oak Ridge and North Knoxville. The specific address is: 199 W Weaver Ave, Clinton, TN 37716, USA.
Positioned in a key local area, the branch is easy to reach by local routes, making pick-up and drop-off convenient without requiring travelers to navigate the congestion of downtown Knoxville. Accessibility is a high priority at this location, ensuring that all Tennessee customers can manage their rental process without physical barriers. The facility is equipped with a Wheelchair accessible entrance and designated Wheelchair accessible parking lot spaces, supporting comfortable access for customers with disabilities. This attention to accessibility reflects a commitment to serving the entire community of East Tennessee. It should be noted that, for planning purposes, this specific branch does not offer after-hours drop-off service, meaning vehicles must be returned during the branch’s regular operating hours.
As both a Car rental agency and a Van rental agency, the Clinton Enterprise location maintains a diverse fleet and offers a variety of service options to accommodate nearly every travel or personal requirement in the Tennessee region.
- Diverse Vehicle Fleet: Offering rental options spanning economy cars for maximum fuel efficiency, compact and mid-size sedans for everyday commuting and comfort, full-size sedans, and a range of SUVs (from compact to standard), suitable for family travel or Tennessee road trips.
- Van Rental Solutions: Catering to group transportation and commercial needs, the branch provides various van options, including cargo vans for moving or business use, and passenger vans (such as 12- and 15-passenger models) for group excursions.
- Optional Rental Protection Products: Customers have the choice to purchase additional coverage, such as Damage Waiver (DW), Extended Protection, and Personal Effects Coverage (PEC), to customize their liability and insurance protection according to their personal needs and existing policies. Roadside Assistance Protection (RAP) may also be available for purchase.
- Fuel Payment Flexibility: Offering three distinct options for refueling: pre-pay for a full tank, allow the Enterprise team to refill the vehicle upon return (subject to a fee), or refill the tank yourself before returning the rental.
- Convenient Payment Methods: Accepting major Credit cards and Debit cards, as well as NFC mobile payments for fast and secure transactions. Note that using a debit card may have specific requirements regarding authorized additional drivers.
- Additional Driver Authorization: The renter's spouse or domestic partner can typically be authorized as an additional driver at no extra charge, provided they meet the standard age and license requirements. Other authorized drivers may incur an additional daily fee.
- Corporate Account Services: Facilitating reservations and providing services tailored for corporate accounts, ensuring business travelers and eligible renters can utilize contracted IDs for efficient service.
The Enterprise Rent-A-Car in Clinton, TN, is distinguished by several specific features that enhance its position as a key community resource.
- Identifies as Women-Owned: As a women-owned business, the Clinton branch is committed to professional management and contributing to the diversity and strength of local Tennessee enterprises.
- Support for Service Members: The branch proudly offers Active military discounts, a valuable benefit and a recognition of the sacrifices made by members of the armed forces and their families residing in or traveling through Tennessee.
- Focus on Local Service: This location is a dedicated "home city" rental operation, focusing on the needs of local Tennessee residents, especially those requiring insurance replacement or temporary vehicles, often leading to a more localized and personal customer service experience.
- Multitasking and Efficiency: Despite being a very busy location, customer feedback highlights the staff’s ability to be excellent "multitaskers," demonstrating an efficiency that is essential for a smooth and quick rental process, even when customers have spur-of-the-moment or urgent needs.
To book a vehicle, inquire about availability, or clarify any rental policy details, Tennessee customers can easily reach the Clinton Enterprise location using the following information:
- Address: 199 W Weaver Ave, Clinton, TN 37716, USA
- Phone: (865) 457-2289
- Mobile Phone: +1 865-457-2289
Choosing the Enterprise Rent-A-Car location in Clinton, TN, is a decision rooted in seeking local convenience, fleet diversity, and a generally strong reputation for customer support. For residents of East Tennessee, particularly those dealing with the unexpected necessity of a rental after an accident, the branch offers the essential "home city" service model that is designed to minimize hassle during a stressful time.
While the local customer reviews reveal an occasional inconsistency in communication—highlighting the importance of clarity regarding insurance and vehicle care during the rental process—the prevailing positive feedback underscores the staff's dedication. The team has proven its willingness to prioritize the customer, staying late for urgent needs and expertly managing a high-volume, busy store environment. The staff’s ability to be "top notch with customer service" and manage a demanding schedule is a crucial quality that makes this location stand out. Furthermore, its women-owned status and commitment to offering active military discounts reflect positive values and support for the Tennessee community.
For any East Tennessee resident needing an affordable, reliable car or a large van, and who values a business that is structured to support the local area and its veterans, the Clinton Enterprise branch is a valuable, accessible resource well-equipped to meet diverse transportation needs. It is advisable for customers to clearly confirm all policy details upon arrival to ensure the experience is as seamless as the positive reviews promise.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
199 W Weaver Ave, Clinton, TN 37716, USA
Enterprise Rent-A-Car Reviews
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★ 5★ 4★ 3★ 2★ 1Very rude. Told my husband that even though he has full coverage that if anything happens to the car they are going to aggressively go after him. Why does it need to be put like that? Also the guy rubbed is muddy shoes in the floorboard when he moved the car around for him. We returned it the next day. Never again. Plus this is going thru insurance company's due to a wreck. We already have a lot on our mind after a wreck. Now this. Fml
Aug 26, 2025 · HighlycraftinThe men who run this store are top notch with customer service. They stayed late to make sure we had a car as it was a spur of the moment need. They are good multitaskers in a very busy store.
Aug 26, 2025 · Amy McCampbellI went in last week to get a rental car for my bachelorette trip. It was kind of a last minute decision for us to get a rental but that did not stop James at the Clinton, TN location from helping us out. I cannot thank him enough for his genuine willingness to help me. He went above and beyond to make sure I was happy and even went out of his way to call other locations in attempt to get a specific vehicle I was requesting. We cannot thank you enough James for all you did. We had an amazing trip and you were surely apart of making that happen!
Sep 04, 2024 · Katie BlasingimTyler Thomas is an amazing assistant manager. He was running the whole show by himself on a Saturday which was extremely busy. He never made me feel like I wasn’t important. He didn’t seem overwhelmed. He kept his cool and addressed everyone even answering the phones. I had a few issues with the vehicle itself, nothing mechanical he made it right. He went above and beyond. I can’t thank him enough for the excellent customer service. I work in customer service and he exceeded my expectations.
Apr 23, 2025 · Jennifer ThompsonThe guy who runs this place has impeccable customer service! I hit an engine light a couple hrs into my long road trip north and this location found me a car last minute, had someone drive it over on a Friday so I could get on my way. I also had luggage and 2-dogs which they accommodated no problem. They also then drove the car up to the dealership so I could leave right from there and didn't have to walk or balance transferring dogs multiple times. I then did the same for the drive back down and experienced the same 5-star service on the drop off. Again they accommodated a drop off back at the dealership and asked what they could do to make the experience any better. 10/10 recommend. So friendly! Thanks to the whole team in helping me get on my way after a stressful series of events! If this location headed up all the other locations, I'd be a life-long fan!
Feb 17, 2025 · Lindsey Klebba
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