Enterprise Rent-A-Car

- 10255 W Zemke Blvd, Chicago, IL 60666

For residents and visitors alike navigating the dynamic landscape of Illinois, convenient and reliable transportation is paramount. When your personal vehicle isn't an option, or when you need specialized transport for business or leisure, car rental services step in to fill the gap. Among the most recognized names in the industry, Enterprise Rent-A-Car at Chicago O'Hare International Airport (ORD) stands out as a leading choice, providing a gateway to explore the vast opportunities and attractions across our great state.

This comprehensive guide is designed with the local Illinois user in mind, offering a factual yet engaging overview of Enterprise's O'Hare location. We understand that for those in Illinois, accessibility, a diverse fleet, and dependable service are key factors when choosing a car rental provider. This article will delve into the specifics of this major airport branch, helping you understand its offerings and determine if it aligns with your travel needs, whether you're embarking on a short city trip or a longer journey through the heart of Illinois.

Renting a car from a major airport like O'Hare offers unparalleled convenience, allowing you to seamlessly transition from your flight to the open road. Enterprise aims to make this transition as smooth as possible, providing a range of vehicles and customer-focused services. While every customer experience is unique, the consistent aim is to deliver a professional and efficient service that keeps you moving across Illinois, from the vibrant urban centers to the serene rural landscapes.

Location and Accessibility

Enterprise Rent-A-Car at Chicago O'Hare International Airport is precisely located at 10255 W Zemke Blvd, Chicago, IL 60666, USA. This address is synonymous with O'Hare's state-of-the-art Multi-Modal Facility (MMF), a centralized hub designed to house all major car rental agencies, streamline operations, and enhance the customer experience.

Accessibility to the Enterprise counter from any of O'Hare's terminals is highly efficient. Upon arrival and after collecting your baggage, passengers should follow the prominent signage directing them to the "Airport Transit System" (ATS) or "Rental Cars." The ATS is a free, automated light rail system that operates 24/7, connecting all O'Hare terminals (Terminals 1, 2, 3, and 5) directly to the MMF. This dedicated shuttle service ensures a quick and hassle-free transfer, making the journey from your arrival gate to the Enterprise counter convenient and straightforward. Once you arrive at the MMF via the ATS, Enterprise's counter will be clearly signposted within the facility.

For locals driving to O'Hare to pick up a rental or drop off a personal vehicle for storage, the MMF is also easily reachable by road. Clear directional signs around the airport guide drivers to the "Rental Car Return" or "Multi-Modal Facility," often leading to the designated Kiss 'n' Fly Lot for convenient drop-offs. The integrated nature of the MMF within the airport's infrastructure significantly enhances its accessibility, making Enterprise at O'Hare a practical choice for all Illinois users.

Services Offered

• Extensive Vehicle Selection: Enterprise boasts a broad fleet of vehicles, catering to diverse needs. This includes economical compact cars for efficient city driving, spacious sedans for comfortable family trips, and various sizes of SUVs (small, standard, and full-size) perfect for adventure or extra cargo space. They also offer minivans for larger groups.
• Luxury and Specialty Vehicles: Depending on availability, Enterprise at O'Hare may offer luxury sedans, premium SUVs, or even hybrid models, providing options for those seeking a more upscale or environmentally conscious driving experience.
• One-Way Rentals: For travelers with varied itineraries, Enterprise commonly provides one-way rental options, allowing customers to pick up a vehicle at O'Hare and return it to a different Enterprise location within Illinois or across state lines, offering immense flexibility.
• Roadside Assistance: Enterprise offers roadside assistance for their rental vehicles. This service is designed to help with issues like flat tires, lockouts, or mechanical problems, though customer experiences may vary, and it's always advisable to understand the full scope of coverage.
• Optional Add-Ons: To enhance your journey, customers can typically rent GPS navigation devices, child safety seats (infant, toddler, and booster), and select various protection plans or waivers at the time of rental to cover potential damages or liabilities.
• Enterprise Plus Loyalty Program: Frequent renters can benefit from the Enterprise Plus program, which offers expedited service, earning points toward free rental days, and other exclusive member benefits, streamlining the rental process for loyal customers.
• Flexible Payment Options and Deposits: Enterprise accepts various forms of payment. It's important to note that a deposit (often around $400, or more for certain vehicle classes) may be held on your credit or debit card for the duration of the rental, which is released upon return.

Features / Highlights

• Exceptional Customer Service Potential: Many customer reviews highlight the professionalism and attentiveness of Enterprise staff at O'Hare, with specific mentions of individuals providing excellent assistance, demonstrating a strong commitment to positive customer interactions.
• Seamless Pick-up and Drop-off Process: The location within the Multi-Modal Facility, combined with the efficient ATS connection, contributes to a generally quick and easy pick-up and return experience for customers. Reviews often praise the swiftness of these processes.
• Newer Vehicle Fleet: Customers frequently comment on the good condition and newness of Enterprise vehicles, including access to recent model years (e.g., 2025 Toyota Camry SE Hybrid mentioned in a review), which contributes to a comfortable and reliable driving experience.
• Transparent Pricing (generally): Some customer feedback indicates that Enterprise generally offers transparent pricing with no hidden fees, meaning "what you pay is what you get," which builds trust with renters.
• Wide Service Hours: Enterprise at O'Hare typically operates with extended hours, often 24/7, providing flexibility for arrivals and departures at any time of day or night, a crucial feature for airport-based rental services.

Contact Information

Address: 10255 W Zemke Blvd, Chicago, IL 60666, USA

Phone: (833) 856-0900

Mobile Phone: +1 833-856-0900

Conclusion: Why this place is suitable for locals

For residents across Illinois, particularly those within the expansive Chicago metropolitan area, Enterprise Rent-A-Car at O'Hare International Airport offers a highly suitable and often preferred solution for their car rental needs. Its location within the Multi-Modal Facility, directly connected by the efficient Airport Transit System, is a significant advantage, providing unparalleled convenience for both inbound and outbound travelers. This means whether you're flying in for a business trip, returning home from a vacation, or simply need a temporary vehicle while yours is serviced, access to Enterprise is remarkably straightforward and less time-consuming than off-airport locations.

The broad selection of vehicles ensures that Enterprise can cater to virtually any local requirement. From economical cars for navigating downtown Chicago to spacious SUVs for family excursions to destinations like Starved Rock or the Illinois Amish Country, the fleet diversity provides flexibility. The generally positive feedback on customer service and the perceived transparency in pricing contribute to a trustworthy rental experience, which is crucial for repeat local business. While concerns about vehicle maintenance and roadside assistance have been noted by some users, the overall sentiment points towards a professional and efficient operation that strives to meet customer expectations.

For Illinois locals, having a reliable car rental partner at such a major transportation hub simplifies travel planning, offers peace of mind, and provides the necessary mobility to explore our state's rich culture, natural beauty, and economic opportunities. By keeping communication open with the staff and understanding the terms of the rental, residents can effectively utilize Enterprise Rent-A-Car at O'Hare as a dependable resource for all their temporary transportation needs.

Enterprise Rent-A-Car

10255 W Zemke Blvd, Chicago, IL 60666, USA