Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Introduce
For residents across Massachusetts, having a convenient and reliable car rental option close to home is often a key factor in managing daily life, planning weekend excursions, or navigating unexpected vehicle needs. In Needham, MA, Enterprise Rent-A-Car at 27 Wexford St aims to be that dependable partner, offering a wide array of vehicles and services designed to meet the diverse transportation demands of our local community. Enterprise, a globally recognized brand, is well-known for its customer-centric approach and extensive fleet, making it a go-to choice for many throughout the Commonwealth.
In Massachusetts, where public transportation is robust in urban centers but personal vehicle access remains crucial for flexibility and reaching many destinations, a local car rental agency plays a vital role. Enterprise Rent-A-Car in Needham strives to provide a seamless and efficient experience. This article will delve into what makes this particular Enterprise branch a suitable choice for locals, covering its accessible location, the broad spectrum of services it offers, its key features, and how you can get in touch. We will explore how Enterprise endeavors to maintain high standards of service, despite occasional customer feedback regarding specific vehicle conditions.
Enterprise Rent-A-Car is conveniently located at 27 Wexford St, Needham, MA 02494, USA. This address positions the branch within easy reach for residents of Needham and surrounding towns in Norfolk County, as well as those commuting from the wider Greater Boston area. Wexford Street, while not a major highway, offers good local connectivity, making the branch relatively simple to find and access.
The accessibility of this Enterprise location is a significant advantage for Massachusetts locals. Unlike major airport rental hubs, a neighborhood branch often provides a more relaxed and potentially quicker service. A standout feature for local convenience is Enterprise's renowned "We'll Pick You Up" service, where a representative can collect you from your home, office, or repair shop within a reasonable distance and bring you to the rental office. This service significantly alleviates the logistical challenge of arranging transportation to the rental location, making it particularly useful for those whose personal vehicles are undergoing repairs or are otherwise unavailable. Its integration within a residential and commercial area means it's a practical choice for everyday car rental needs, reducing travel time and enhancing overall convenience for the Massachusetts community.
Services Offered:
- Standard Car Rentals: A comprehensive selection of vehicles including economy, compact, mid-size, and full-size sedans, ideal for daily commutes, short trips, or general personal use around Massachusetts.
- SUV and Minivan Rentals: Larger vehicles such as SUVs (e.g., Toyota RAV4, Nissan Rogue) and minivans (e.g., Chrysler Pacifica) are typically available to accommodate families, groups, or those needing extra cargo space for trips across New England.
- Truck and Cargo Van Rentals: For moving, business needs, or larger hauling tasks, various truck sizes and commercial-grade cargo vans are often available under the Enterprise Truck Rental brand, providing specialized solutions.
- Luxury and Premium Car Rentals: Depending on inventory at the Needham location, higher-end sedans and luxury vehicles might be offered for special occasions or a more upscale driving experience.
- Insurance Replacement Rentals: A highly valued service for customers whose personal vehicles are undergoing collision repair or are otherwise out of commission due to an insurance claim. Enterprise commonly works directly with insurance companies to streamline this process.
- Long-Term and Monthly Rentals: Flexible rental periods extending beyond typical daily or weekly rentals, suitable for extended business assignments, temporary relocations, or seasonal needs.
- Complimentary Pick-Up Service: Enterprise's signature "We'll Pick You Up" service, offering convenient transportation from your location to the branch during business hours.
- Add-on Options: Available accessories often include GPS navigation systems and child safety seats (infant, toddler, booster), allowing customers to customize their rental for specific travel requirements.
- One-Way Rentals: The option to pick up a car at this Needham location and drop it off at another Enterprise branch, offering flexibility for inter-state travel or different return itineraries within Massachusetts or beyond.
Features / Highlights:
- "We'll Pick You Up" Service: This iconic service is a major highlight, significantly enhancing convenience for local customers by eliminating the need to arrange their own transportation to the branch.
- Diverse and Extensive Fleet: Enterprise maintains a large, regularly updated fleet, providing customers with a wide selection of reliable and well-maintained vehicles across various categories.
- Customer-Centric Approach: Enterprise aims to provide strong customer service, focusing on meeting customer needs and facilitating a smooth rental experience. Reviews often highlight helpful staff interactions.
- Seamless Insurance Replacement Process: The branch is equipped to efficiently handle rentals for insurance replacements, often coordinating directly with insurance providers.
- Flexibility in Rental Periods: With options for daily, weekly, and monthly rentals, Enterprise caters to a wide range of short-term and extended transportation requirements.
- Established Brand Reliability: As part of a vast global network, Enterprise offers a consistent standard of service and vehicle quality that customers can generally rely on.
- After-Hours Return Options: Many Enterprise locations, including this one, offer secure key drop boxes for after-hours vehicle returns, providing additional flexibility.
Contact Information:
Address: 27 Wexford St, Needham, MA 02494, USA
Phone: (781) 433-7440
Mobile Phone: +1 781-433-7440
For residents of Massachusetts, particularly those in Needham and the surrounding communities, Enterprise Rent-A-Car at 27 Wexford St offers a suitable and practical solution for their vehicle rental needs. While some customer feedback has noted issues with vehicle cleanliness, Enterprise generally strives to maintain a high standard across its fleet, and direct communication with the branch regarding such concerns can often lead to swift resolution and vehicle exchanges, ensuring customer satisfaction.
The unparalleled convenience of Enterprise's "We'll Pick You Up" service cannot be overstated for Massachusetts locals. This feature alone significantly reduces the logistical hurdles associated with renting a car, especially when your personal vehicle is out of commission or when you simply prefer not to deal with transportation to the rental office. This customer-focused approach is a hallmark of the Enterprise brand and makes this Needham location particularly appealing.
Furthermore, the diverse fleet ensures that whether you need a compact car for a quick trip into Boston, a spacious SUV for a family vacation to the Berkshires, or a truck for a home project, Enterprise in Needham likely has a vehicle to match your specific requirements. The ability to handle insurance replacement rentals efficiently also provides immense relief to those dealing with car repairs. By choosing Enterprise in Needham, Massachusetts residents are opting for a widely recognized provider that aims to offer reliable vehicles and convenient services, striving to make your car rental experience as smooth and stress-free as possible.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
27 Wexford St, Needham, MA 02494, USA
Enterprise Rent-A-Car Reviews
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★ 5★ 4★ 3★ 2★ 1The company should have the rental car seats and carpets deep-cleaned and deodorized for customers before usage. Remove all cigarette and marijuana odors.The vehicle I drove was reliable and very good on gas mileage.
May 23, 2025 · Elizabeth NI wouldn’t go back, if you need a car go to the one in Natick; they are quick and very nice. All of their cars are clean. The employees here look overworked and not happy. Had a terrible experience with a dirty vehicle with hair and lots of smudges. Had to exchange the car (more time wasted). Customer service is not consistent. I would Not Recommend.
Feb 15, 2025 · Ann LuuWe reserved a full size car nearly 3 months in advance for a trip to the Midwest. The size important as we needed to accommodate 3 adults, 2 children, and our luggage. I was very disappointed when I arrived to pick up the car and the manager led me to one that was clearly *NOT* a full size car (see picture). Further, he actually tried to claim it was a level above a full size car, which was ridiculous. When I confronted him, he eventually admitted that it was indeed a compact car but that they did not have any full size cars available. He also blamed "corporate" for taking my reservation (I made it online) in the first place. Apparently, they never have full size cars despite, allowing people to reserve them on their website(?).The options I was given were to either take the car as is, or cancel our reservation, would have left us without a car for our trip hours before we were scheduled to leave. We ended up taking the car as we didn't have a backup vehicle. It was extremely uncomfortable and I won't be renting from Enterprise again. I mentioned what happened to my family and I doubt they will be renting from Enterprise again either.Update: I initially attempted to resolve this issue by contacting Enterprise via DM on Twitter. I was asked to provide my contract # and contact info and was told someone from management would get back to me. That never happened. After I posted this review, I received a response from Enterprise asking me to email them my contract # and contact info. I did so promptly, but still have not heard from them.
Oct 17, 2022 · Jim V.The rental service and customer service was good but the rental car was not good. It was smelly car.
Jun 28, 2025 · pankaj patelThe Wexford St., Needham branch has been my goto Enterprise branch for years. Over the 1st part of 2024, there was a change in personnel, and the sevice was among the worst I've ever experienced in any industry, not just car rental. The branch manager then was Grace, and her dismal disposition and sheer lack of care permeated to her whole team. I was ready to change not only branches, but rental agencies altogether.I then received a call from the new branch manager, Jacob. He made me aware that he was the new manager, and there had been some turnover and assured me that I would not longer experience any customer care / service issues. To his word, Jacob was on the money, and my last rental experience there was exceptional, and more to the level of service I was accustomed to from the Wexford St, Needhan branch prior to 2024. Confidence has been restored.
Oct 03, 2024 · Jeremy Fiset
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