Enterprise Rent-A-Car

- 3318 S La Cienega Blvd, Los Angeles, CA 90016

For residents of California, particularly those navigating the expansive and dynamic city of Los Angeles, reliable transportation is often a daily necessity. Whether it's for getting to work, exploring the diverse attractions of Southern California, managing a temporary need while your personal vehicle is in the shop, or hosting out-of-town guests, car rental services play a pivotal role. Enterprise Rent-A-Car is a widely recognized name in the industry, and its numerous locations across Los Angeles aim to serve these varied local demands. This article focuses on the Enterprise Rent-A-Car branch located at 3318 S La Cienega Blvd, offering a local's perspective on what to expect.

Enterprise Rent-A-Car is known for its extensive network and a broad range of vehicles, making it a common choice for many car rental needs. This particular branch, situated in a bustling part of Los Angeles, endeavors to provide a convenient and efficient service. We will delve into its location, the services it typically offers, key features, and provide contact information, alongside insights from real customer experiences to give you a comprehensive understanding for your next rental.

The Enterprise Rent-A-Car branch is located at 3318 S La Cienega Blvd, Los Angeles, CA 90016, USA. This address places it in a highly accessible area of Los Angeles, specifically near the intersection of La Cienega Boulevard and West Jefferson Boulevard, often referred to as the Baldwin Hills/La Cienega Jefferson area.

For local residents, this location is advantageous due to its connectivity. La Cienega Boulevard is a major north-south thoroughfare in Los Angeles, providing relatively easy access from various neighborhoods, including Culver City, Beverly Hills, Mid-Wilshire, and West Adams. Its proximity to major freeways, though not immediate, allows for convenient travel from more distant parts of the city. While it's not directly at Los Angeles International Airport (LAX), it serves as a neighborhood branch for those who might prefer to rent closer to their home or workplace rather than the bustling airport rental car centers. Public transportation options, including Metro bus lines, serve the La Cienega corridor, offering alternatives for reaching the branch if you arrive without a car. The operating hours for this location are typically Monday to Friday from 8:00 AM to 6:00 PM, and Saturday from 9:00 AM to 1:00 PM, with Sundays being closed. It's important to note that after-hours return service is generally not available at this specific location, which is a key point for locals planning their drop-off.

Enterprise Rent-A-Car, as a large and established rental provider, offers a comprehensive suite of services designed to meet a wide array of transportation needs for both individuals and businesses. The 3318 S La Cienega Blvd branch provides access to these general offerings, which typically include:

• Diverse Vehicle Fleet: Enterprise is known for its extensive selection of vehicles, ranging from fuel-efficient economy and compact cars (like Mitsubishi Mirage or Nissan Versa) ideal for daily commutes or solo travel, to spacious sedans (e.g., Toyota Corolla, Volkswagen Jetta), and larger vehicles like SUVs (such as Hyundai Kona, or larger compact, intermediate, and full-size SUVs) and minivans, suitable for families or groups. They also offer trucks and vans for hauling or larger cargo needs. While specific availability can vary by location and demand, this branch aims to provide a variety to match customer preferences.

• Daily, Weekly, and Monthly Rentals: Customers can book vehicles for short-term daily use, week-long trips, or extended monthly rentals. This flexibility is crucial for locals who might need a temporary car while theirs is in the shop, for business travel, or for extended family visits.

• Insurance and Protection Products: Enterprise offers various optional protection products, including Damage Waiver (DW), Personal Effects Coverage (PEC), and Extended Protection (EP). Damage Waiver can range from $16.99 to $100.00 per day depending on the vehicle type. These options provide coverage for loss or damage to the rental vehicle and personal belongings, allowing customers to choose the level of protection that complements their existing insurance policies.

• Refueling Options: Customers typically have choices for refueling: prepaying for fuel at a discounted rate, having Enterprise refuel the car upon return (at a higher per-gallon rate), or refilling the tank themselves before returning the vehicle.

• Debit Card Acceptance (with conditions): For retail rentals, debit cards bearing a VISA, Mastercard, or Discover logo are generally accepted as a form of payment. However, for initial rental and security deposit, specific requirements may apply, such as a ticketed return travel itinerary at airport locations. For neighborhood locations like this one, it's advised to confirm deposit policies directly, as a credit card or a higher debit card deposit might be preferred or required. Only a spouse or domestic partner is typically permitted as an additional driver on a debit card-secured rental, unless state law dictates otherwise.

• Additional Driver Policy: Spouses or domestic partners meeting age and driver's license requirements are authorized drivers. Other additional drivers must appear at the time of rental and meet the same requirements, potentially incurring an additional fee.

• Age Requirements and Youthful Driver Charges: The minimum age to rent is typically 18 in California, but renters aged 18-24 may incur a "youthful driver surcharge." Details on these charges should be confirmed at the time of reservation.

Enterprise Rent-A-Car, including its 3318 S La Cienega Blvd branch, offers several features and highlights that appeal to local Californians, though customer experiences can sometimes vary.

• Widespread Brand Recognition and Network: As one of the largest car rental companies globally, Enterprise offers a sense of reliability and trust due to its established brand. Its extensive network of neighborhood locations across Los Angeles, beyond just airport hubs, provides convenience for locals seeking a rental close to home or work.

• Commitment to Customer Service (Varies by Staff): One customer review specifically highlighted an "outstanding service" experience with a staff member named Chris, praising his friendliness, professionalism, and efficiency during both pickup and return. This suggests that when the right staff are on duty, the experience can be "pleasant and stress-free," a significant highlight for any local renter.

• Variety of Vehicle Classes: Enterprise's commitment to offering a broad range of vehicles means that, in principle, customers should be able to find a car that suits their specific needs, from compact cars for solo city trips to SUVs for family outings to a California beach or mountain resort. This flexibility in choice is a key feature.

• Neighborhood Focus: Unlike airport-focused operations, neighborhood branches like this one are often geared towards serving the consistent, day-to-day rental needs of local residents. This can sometimes lead to more personalized interactions when staffing levels permit.

However, it is important to address areas where customer experience might be inconsistent. One review detailed issues with limited selection upon arrival, leading to a long and wasted trip to another location, only to find similar limitations. Another critical point was the poor condition of a vehicle offered (a Rave 4 with significant wear, tear, scratches, dents, and a "giant HOLE in the carpet"), which led the customer to refuse the rental. This indicates that while Enterprise aims for quality service, the actual vehicle condition and inventory management can vary and might not always meet customer expectations, underscoring the importance of inspecting the vehicle thoroughly at pickup.

For inquiries, reservations, or any assistance regarding your car rental needs at this location, you can contact Enterprise Rent-A-Car using the following information:

• Address: 3318 S La Cienega Blvd, Los Angeles, CA 90016, USA

• Phone: (323) 634-5511

• Mobile Phone: +1 323-634-5511

Operating hours are typically Monday to Friday: 8:00 AM - 6:00 PM, and Saturday: 9:00 AM - 1:00 PM. The branch is closed on Sundays. It is advisable to call ahead to confirm vehicle availability, specific rental terms, and any documentation requirements, especially if you have particular vehicle needs or payment methods.

For residents across California, particularly those navigating the diverse and often traffic-laden landscape of Los Angeles, reliable and accessible car rental services are a critical component of daily life. Enterprise Rent-A-Car, with its widespread presence and particularly its 3318 S La Cienega Blvd branch, offers a suitable option for locals due to several factors, though it's important to consider all aspects of customer experience.

Firstly, its neighborhood location makes it incredibly convenient for residents in surrounding areas like Baldwin Hills, Culver City, and Mid-Wilshire. This eliminates the need to travel to distant airport locations for a rental, saving valuable time and reducing logistical hassle, which is a significant advantage in sprawling Los Angeles. The branch's accessibility via major surface streets contributes to this convenience.

Secondly, as a large national brand, Enterprise generally provides a broad selection of vehicles, from economical compact cars for errands to larger SUVs for family outings to California's many attractions. This diversity in fleet allows locals to choose a vehicle that precisely fits their needs, whether it's for a temporary replacement, a weekend getaway, or accommodating guests. The potential for flexible rental durations, including daily, weekly, and monthly options, further enhances its suitability for varied local requirements.

The presence of exceptional staff, as highlighted by a positive customer review, demonstrates Enterprise's capacity to deliver outstanding customer service. When a professional and helpful team member is involved, the car rental process becomes stress-free and seamless, which is a highly valued aspect for any local consumer.

However, it's crucial for locals to be aware of potential inconsistencies in inventory management and vehicle quality, as indicated by other customer feedback. The frustration of limited selection upon arrival, requiring travel to another branch, or being offered a vehicle in poor condition, can significantly detract from the rental experience. Therefore, while Enterprise offers the infrastructure and a broad fleet, proactive steps such as calling ahead to confirm specific vehicle availability and thoroughly inspecting the rental car upon pickup are advisable for locals to ensure a positive experience.

In conclusion, Enterprise Rent-A-Car at 3318 S La Cienega Blvd remains a viable and often suitable option for Californians in Los Angeles due to its convenient location and wide range of vehicle types. While the quality of service and vehicle condition can sometimes vary, the potential for an efficient and pleasant experience, especially when dealing with dedicated staff, makes it a valuable resource for meeting diverse local transportation needs.

Enterprise Rent-A-Car

3318 S La Cienega Blvd, Los Angeles, CA 90016, USA