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Enterprise Rent-A-Car ico

Enterprise Rent-A-Car
- 3709 Washington Ave, Houston, TX 77007

Car rental agency, Van rental agency ★3.0

3709 Washington Ave, Houston, TX 77007, USA

3.0
Misinformation provided by Enterprise customer service rep. concerning availability of a specific make and model at a specific location (610 Loop) Upon going to location, was told no vehicles available let alone make and model ‘reserved’. Was told customer service reps have been doing this practice and told to stop. Thankfully another location (Washington Ave/Heights) had vehicles available. AZ (thank you!) for making rental hassle-free. - Carolyn Hausey
Enterprise Rent-A-Car Overview Photos Intro Detail Location Reviews

Enterprise Rent-A-Car Photos

Enterprise Rent-A-Car Picture 1Enterprise Rent-A-Car Picture 2Enterprise Rent-A-Car Picture 3Enterprise Rent-A-Car Picture 4Enterprise Rent-A-Car Picture 5Enterprise Rent-A-Car Picture 6Enterprise Rent-A-Car Picture 7Enterprise Rent-A-Car Picture 8Enterprise Rent-A-Car Picture 9Enterprise Rent-A-Car Picture 10

Enterprise Rent-A-Car Introduce

Welcome to Enterprise Rent-A-Car, a trusted and essential car and van rental service right here in the Houston, Texas community. Located conveniently on Washington Avenue, this branch is dedicated to serving the diverse transportation needs of local Texans, from routine travel and business requirements to essential replacement vehicles following an accident or maintenance. We understand that having reliable transportation is key to life in a metropolitan area like Houston, and this local Enterprise team strives to make the rental process as smooth and straightforward as possible.

This specific location stands out not only as a crucial car rental agency but also as a dedicated van rental agency, providing options that cater to individuals, families, and businesses needing a little extra space. Furthermore, the branch proudly identifies as a women-owned business, bringing a distinct focus on customer care and service excellence to the local market. For those needing a rental after a collision, the staff is accustomed to working closely with insurance providers, ensuring a hassle-free experience often cited in local customer reviews.

Location and Accessibility

The Enterprise Rent-A-Car branch is ideally situated within the vibrant Houston area, making it easily accessible for residents and visitors throughout the city. The central location in the 77007 zip code places it near popular Houston neighborhoods like the Heights and Memorial Park, as well as providing straightforward access to major thoroughfares, allowing customers to get on the road quickly.

The exact address for this convenient Houston location is:

3709 Washington Ave, Houston, TX 77007, USA

In a city where personal vehicle use is standard, a local neighborhood branch like this one is a practical resource, offering an alternative to the often hectic pace of airport rental counters. The facility has also taken steps to ensure accessibility for all customers.

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Services Offered

The Washington Ave Enterprise branch provides a comprehensive suite of rental and mobility solutions. As a local neighborhood location, their services extend beyond standard vacation rentals to include essential vehicle replacement options.

  • Car Rental Agency services, offering a wide variety of vehicle classes including economy cars, sedans, SUVs, and luxury vehicles (subject to availability).
  • Van Rental Agency services, providing cargo vans, minivans, and potentially larger passenger vans for group or business needs.
  • Vehicle Replacement Rentals for customers whose personal vehicles are undergoing repair after an accident, often coordinating directly with major insurance providers like State Farm.
  • One-way Car Rentals, offering flexibility for customers traveling out of the Houston area (policies and fees may apply).
  • Short-Term and Long-Term Rentals to accommodate various durations of need.
  • Rental agreement add-ons like GPS navigation systems and child safety seats (available upon request).
Features / Highlights

Several key features make this particular Enterprise branch a strong choice for the Texas customer, from its ownership profile to its commitment to supporting the military community.

  • Identifies as women-owned, contributing to local diversity in business ownership.
  • Offers active military discounts, honoring those who serve the country.
  • Accepts multiple convenient payment methods, including Credit cards, Debit cards, and NFC mobile payments.
  • Staff is recognized for providing excellent, hassle-free customer service, as highlighted by customers who were successfully accommodated after negative experiences at other nearby locations.
  • Expedited service is often reported, with one customer noting they were "in and out in less than 10 minutes" thanks to the staff's preparation.
Contact Information

For reservations, inquiries about vehicle availability, or to discuss an insurance replacement rental, the team is readily available via phone.

Address: 3709 Washington Ave, Houston, TX 77007, USA

Phone: (713) 868-1063

Mobile Phone: +1 713-868-1063

What is Worth Choosing

When choosing a car rental provider in the competitive Houston market, the Washington Avenue Enterprise branch provides compelling reasons for selection that go beyond just having a vehicle available.

A significant draw for many local users is the consistent feedback regarding the staff's professionalism and efficiency. Customer reviews frequently praise specific employees, such as 'CJ' and 'AZ,' for turning potentially frustrating situations—like car issues or reservations gone awry at other branches—into "hassle-free" experiences. This is particularly important for individuals managing the stress of being without their personal vehicle. The ability of the local team to streamline the process, especially when dealing with insurance companies and pre-arranged information, saves valuable time for busy Texans.

Furthermore, the specialized focus as both a dedicated car and van rental agency means this location often has a more varied fleet inventory suitable for different requirements, whether a compact vehicle for city driving or a van for a larger project. The active military discount also provides tangible value for service members and veterans in the Houston area.

In short, customers who prioritize excellent, prepared, and locally-focused customer service, combined with the convenience of a neighborhood location experienced in insurance replacement rentals and the flexibility of car and van options, will find the Washington Ave Enterprise a reliable choice for their transportation needs in Houston. The locally-rooted, women-owned aspect of the business adds another layer of trust and community connection for Texas residents.

Enterprise Rent-A-Car Details

  • From the business

  • Identifies as women-owned
  • Highlights

  • Active military discounts
  • Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Credit cards

Enterprise Rent-A-Car Location

Enterprise Rent-A-Car

3709 Washington Ave, Houston, TX 77007, USA

Enterprise Rent-A-Car Reviews

An average rating of ★3.7 from 314 user reviews.

pricecallpick updrivinginsurance companySUVteamemployeedesksystem

★ 5★ 4★ 3★ 2★ 1

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