Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Introduce
Welcome to Enterprise Rent-A-Car, a trusted and essential car and van rental service right here in the Houston, Texas community. Located conveniently on Washington Avenue, this branch is dedicated to serving the diverse transportation needs of local Texans, from routine travel and business requirements to essential replacement vehicles following an accident or maintenance. We understand that having reliable transportation is key to life in a metropolitan area like Houston, and this local Enterprise team strives to make the rental process as smooth and straightforward as possible.
This specific location stands out not only as a crucial car rental agency but also as a dedicated van rental agency, providing options that cater to individuals, families, and businesses needing a little extra space. Furthermore, the branch proudly identifies as a women-owned business, bringing a distinct focus on customer care and service excellence to the local market. For those needing a rental after a collision, the staff is accustomed to working closely with insurance providers, ensuring a hassle-free experience often cited in local customer reviews.
The Enterprise Rent-A-Car branch is ideally situated within the vibrant Houston area, making it easily accessible for residents and visitors throughout the city. The central location in the 77007 zip code places it near popular Houston neighborhoods like the Heights and Memorial Park, as well as providing straightforward access to major thoroughfares, allowing customers to get on the road quickly.
The exact address for this convenient Houston location is:
3709 Washington Ave, Houston, TX 77007, USA
In a city where personal vehicle use is standard, a local neighborhood branch like this one is a practical resource, offering an alternative to the often hectic pace of airport rental counters. The facility has also taken steps to ensure accessibility for all customers.
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
The Washington Ave Enterprise branch provides a comprehensive suite of rental and mobility solutions. As a local neighborhood location, their services extend beyond standard vacation rentals to include essential vehicle replacement options.
- Car Rental Agency services, offering a wide variety of vehicle classes including economy cars, sedans, SUVs, and luxury vehicles (subject to availability).
- Van Rental Agency services, providing cargo vans, minivans, and potentially larger passenger vans for group or business needs.
- Vehicle Replacement Rentals for customers whose personal vehicles are undergoing repair after an accident, often coordinating directly with major insurance providers like State Farm.
- One-way Car Rentals, offering flexibility for customers traveling out of the Houston area (policies and fees may apply).
- Short-Term and Long-Term Rentals to accommodate various durations of need.
- Rental agreement add-ons like GPS navigation systems and child safety seats (available upon request).
Several key features make this particular Enterprise branch a strong choice for the Texas customer, from its ownership profile to its commitment to supporting the military community.
- Identifies as women-owned, contributing to local diversity in business ownership.
- Offers active military discounts, honoring those who serve the country.
- Accepts multiple convenient payment methods, including Credit cards, Debit cards, and NFC mobile payments.
- Staff is recognized for providing excellent, hassle-free customer service, as highlighted by customers who were successfully accommodated after negative experiences at other nearby locations.
- Expedited service is often reported, with one customer noting they were "in and out in less than 10 minutes" thanks to the staff's preparation.
For reservations, inquiries about vehicle availability, or to discuss an insurance replacement rental, the team is readily available via phone.
Address: 3709 Washington Ave, Houston, TX 77007, USA
Phone: (713) 868-1063
Mobile Phone: +1 713-868-1063
When choosing a car rental provider in the competitive Houston market, the Washington Avenue Enterprise branch provides compelling reasons for selection that go beyond just having a vehicle available.
A significant draw for many local users is the consistent feedback regarding the staff's professionalism and efficiency. Customer reviews frequently praise specific employees, such as 'CJ' and 'AZ,' for turning potentially frustrating situations—like car issues or reservations gone awry at other branches—into "hassle-free" experiences. This is particularly important for individuals managing the stress of being without their personal vehicle. The ability of the local team to streamline the process, especially when dealing with insurance companies and pre-arranged information, saves valuable time for busy Texans.
Furthermore, the specialized focus as both a dedicated car and van rental agency means this location often has a more varied fleet inventory suitable for different requirements, whether a compact vehicle for city driving or a van for a larger project. The active military discount also provides tangible value for service members and veterans in the Houston area.
In short, customers who prioritize excellent, prepared, and locally-focused customer service, combined with the convenience of a neighborhood location experienced in insurance replacement rentals and the flexibility of car and van options, will find the Washington Ave Enterprise a reliable choice for their transportation needs in Houston. The locally-rooted, women-owned aspect of the business adds another layer of trust and community connection for Texas residents.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
3709 Washington Ave, Houston, TX 77007, USA
Enterprise Rent-A-Car Reviews
pricecallpick updrivinginsurance companySUVteamemployeedesksystem
★ 5★ 4★ 3★ 2★ 1Misinformation provided by Enterprise customer service rep. concerning availability of a specific make and model at a specific location (610 Loop) Upon going to location, was told no vehicles available let alone make and model ‘reserved’. Was told customer service reps have been doing this practice and told to stop. Thankfully another location (Washington Ave/Heights) had vehicles available. AZ (thank you!) for making rental hassle-free.
Aug 22, 2025 · Carolyn HauseyCJ was great and provided an excellent experience reserving and picking up my rental car while my car is in the shop.State Farm arranged the rental, and CJ already had their information pulled up when I arrived. I was in and out in less than 10 minutes, and am so glad I called the Washington Ave location after having a bad experience at a nearby location.
Sep 20, 2025 · Jaclyn PattonMy overall experience with my Enterprise car rental went well. If there were any questions or concerns CJ was great at assisting to make sure that my questions were answered and issues were resolved. I will recommend Enterprise to anyone in need of a car rental.
May 28, 2025 · J GAZ went above and beyond to rent me the F150 promised. But this is all for granting 2 stars.JD customer care skills need polish because is not only reading to the customer the obligations we know we got but going the extra mile as the jingle says. The F150 bed had not been cleaned in some time. Rental after rental and using it as a trash bin of rags, metal scraps and dead leaves. The dashboard kept showing an alert for a defective air dam and if excused saying that JD offered me a clean Ram... well, the Ram rear view camera was not working and I had asked for a F150 with a camera as a must.Now the complain that there were nobody to retrieve the truck from a near by shop so I had to go and leave it after hours and of course responsible of what ever happened during the weekend.It was when the body shop took it in their hands and arranged all with Enterprise North Loop. What a positive difference!Just hope I do not get another upset once the bill is sent
May 31, 2025 · M COLEThe 3 guys that work here are great. Friendly, professional and CJ is hilarious. Great job, good team and very efficient. Thank you for making my experience a breeze.
Sep 05, 2025 · Michelle W
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