Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Introduce
For residents of Nevada, having access to dependable and customer-focused car rental services is more than a convenience—it's often a necessity. Whether your personal vehicle is in the shop, you need extra transportation for visiting family, or you're planning a weekend getaway to explore our beautiful state, a reliable car rental agency makes all the difference. In the heart of West Las Vegas, Enterprise Rent-A-Car at 5811 W Sahara Ave has established itself as a go-to destination, consistently praised by locals for its exceptional service and diverse fleet.
Navigating the vastness of Nevada, from the bustling urban centers to the serene desert landscapes and majestic mountains, often requires the freedom and flexibility that only a personal vehicle can provide. While rideshares and public transport serve their purpose, they don't offer the same autonomy for extended trips or for those times when you need to transport more than just yourself. This is where a trusted local car rental provider like Enterprise on West Sahara shines, offering solutions that cater directly to the needs of our community.
This article will provide an in-depth look at the Enterprise Rent-A-Car location at 5811 W Sahara Ave, focusing on its accessibility for Nevadans, the comprehensive range of services it provides, and the specific features that make it a highly recommended choice, as echoed by satisfied customers. Our aim is to give you all the factual information you need to confidently choose this Enterprise branch for your next car rental.
Location and Accessibility
The Enterprise Rent-A-Car branch is strategically located at 5811 W Sahara Ave, Las Vegas, NV 89146, USA. This prime West Las Vegas address makes it incredibly accessible for a significant portion of the city's residents. It's situated near the intersection of W. Sahara Ave. and Jones Blvd., a well-known and easily navigable area. This means locals from surrounding neighborhoods like Summerlin, Spring Valley, The Lakes, and Canyon Gate can reach the branch with ease, avoiding the higher traffic and complexities often associated with airport rental facilities.
The off-airport setting is a major advantage for Nevadans. It allows for a quicker, more streamlined pick-up and drop-off process, minimizing wait times and offering a more personalized experience. The branch's location on a major thoroughfare also provides direct access to arterial roads that connect to the broader Las Vegas Valley and highways leading out to other parts of Nevada, such as the I-15 for trips north or south, or local routes to Red Rock Canyon. This convenience is crucial for both planned excursions and urgent replacement vehicle needs.
Services Offered
Enterprise Rent-A-Car is renowned for its comprehensive suite of rental services, and the 5811 W Sahara Ave location upholds this standard. Customers can expect a wide array of options designed to meet various transportation requirements:
- Diverse Vehicle Fleet: This branch boasts a significant selection of vehicles, including cars (economy, compact, mid-size, full-size), SUVs (various sizes), and even trucks. This extensive range ensures that whether you need a fuel-efficient sedan for daily commutes, a spacious SUV for a family adventure to Lake Mead, or a truck for moving purposes, you'll find a suitable option. Popular models include sedans like the Chevrolet Malibu and Toyota Corolla, and SUVs like the Nissan Rogue and Ford Edge.
- Flexible Rental Durations: Enterprise offers flexible rental periods, including daily, weekly, and monthly options. This caters to locals who might need a car for just a few hours, a full day, an entire week, or even an extended period for specific projects or during vehicle repairs.
- Pick-Up Service: For added convenience, this Enterprise branch offers a pick-up service, a significant benefit for locals who may not have immediate transportation to the rental office. It is advisable to call ahead to arrange this service.
- After-Hours Drop-Off: Understanding that customers may need to return vehicles outside of regular business hours, an after-hours drop box is typically available. The drop box is located on the west side of the building; customers are responsible for the vehicle until it's checked in the next business day.
- Additional Driver Options: Spouses or domestic partners who meet the same age and license requirements are often authorized drivers at no extra charge. Other additional drivers may be added for a daily fee.
- Protection Products: Enterprise offers various protection products, such as Damage Waiver (DW), which can reduce or waive your financial responsibility for damage to the rental vehicle. While optional, it's worth reviewing your existing insurance coverage to see if it duplicates the protection offered.
- Refueling Options: Customers have choices for fuel return, including prepaying for fuel, allowing Enterprise to refuel the vehicle (for a charge), or returning it with a full tank.
Features / Highlights
What truly sets the Enterprise Rent-A-Car at 5811 W Sahara Ave apart, particularly for locals, are its standout features:
- Exceptional Customer Service: This is consistently highlighted in customer reviews, with phrases like "treat you like family," "least stressful place I have ever rented a car," and "customer service was top-notch." Specific team members like Ryan Sniezk, Jay'la Orr, and Tank are commended for their "respectful and professional experience," and for genuinely caring about customers. This level of personalized service creates a welcoming and efficient environment.
- Professional and Knowledgeable Staff: The staff, including those mentioned in reviews, are noted for being "knowledgeable" and "helpful," providing assistance with navigating processes, such as dealing with insurance after an auto accident. This expert guidance is invaluable for locals during potentially stressful situations.
- Wide Selection of Vehicles: The branch offers a "big selection of cars, SUVs and Trucks," ensuring that customers have a variety of choices to match their specific needs, from a compact for city driving to a spacious SUV for family trips across the state.
- "Family Atmosphere": The recurring theme of a "family atmosphere" signifies a comfortable and reassuring environment, making the rental experience feel less like a transaction and more like a helpful interaction.
- Convenient Local Access: As an off-airport location, it offers greater convenience for neighborhood residents, avoiding the typically longer waits and logistical challenges of airport rental counters. This is a significant time-saver for busy Nevadans.
- Consistent Positive Experiences: The reviews indicate a high level of satisfaction, with customers stating they will be "customer for life" and "definitely be a return customer," which speaks volumes about the quality of service provided at this specific branch.
Contact Information
To connect with Enterprise Rent-A-Car at 5811 W Sahara Ave, Las Vegas, you can use the following details:
- Address: 5811 W Sahara Ave, Las Vegas, NV 89146, USA
- Phone: (702) 368-6972
For the most current information on hours of operation, specific vehicle availability, or to make a reservation, it is always recommended to visit their official website or call the branch directly.
Conclusion: Why This Place is Suitable for Locals
For residents of Nevada, the Enterprise Rent-A-Car location at 5811 W Sahara Ave is an exceptionally suitable and highly recommended choice for all their car rental needs. Its prime West Las Vegas location offers unparalleled convenience, making it easily accessible for a large segment of the local population and providing a welcome alternative to the often more hectic airport rental facilities.
What truly sets this branch apart, however, is its unwavering commitment to customer satisfaction and the "family atmosphere" created by its professional and caring staff. The consistent positive feedback highlights an environment where customers feel valued, respected, and well taken care of, whether they are renting a car for a routine need or during a stressful situation like an accident. The wide selection of vehicles ensures that practical needs are met, allowing Nevadans the flexibility to explore their vast state, from a quick trip to the grocery store to a grand adventure through our national parks.
Choosing Enterprise on West Sahara means opting for a car rental experience that prioritizes your peace of mind, offers a diverse fleet, and delivers service that goes above and beyond. It’s a local resource that genuinely understands and caters to the needs of the Nevada community, making it the perfect partner for any journey, big or small, right here in our home state.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
5811 W Sahara Ave, Las Vegas, NV 89146, USA
Enterprise Rent-A-Car Reviews
nameinsurancefeemanagerdealershipreviewsalesdebit cardemployeeford
★ 5★ 4★ 3★ 2★ 1Looking to rent a car and you live in Las vegas or are visiting Las vegas don't go anywhere else but enterprise on Sahara and dunville. Not only do they have a big selection of cars, Suvs and Trucks to rent but they treat you like family. Probably the least stressful place I have ever rented a car anywhere in the United States. Make sure you ask for either Ryan Sniezk or Jay'la Orr. The most respectful and professional experience from these two you can get when renting a car. I promise out of all the places I have rented cars this was the best. Great job guys we truly appreciate your professionalism and family atmosphere you produced and made us feel at home while renting a vehicle 😀
Jun 12, 2025 · Don NonyaI had to bring my car into the GMC dealership and was sent to Enterprise for a rental—and I’m so glad I was! Tank was absolutely incredible. His customer service was top-notch from start to finish. He was professional, helpful, and genuinely cared about making sure I was taken care of. Enterprise is incredibly lucky to have someone like Tank on their team. If he’s not already the general manager, he absolutely should be. Five stars all the way—thank you, Tank!
Jul 16, 2025 · Dave PappasI have gone to Enterprise for almost a year now. I have had an amazing experience at Sahara and Valley View HOWEVER, the location on Jones is closer to my job so I decided to use that one. The first experience wasn't terrible. It wasn't great but I assumed they were busy. This second time, I was given a "dealership choice" car which was fine, I have a free upgrade in case I hated it and I used my points. The man at the desk did not utilize my free upgrade with it so I had to drive a tiny car that didn't fit my work supplies and my child at the same. When I mentioned this complaint to the man he laughed. I worked around it and was going to extend the small car until I can get a bigger rental with a trunk so I can put my supplies in. I work from 5am-7pm most days and I was unable to contact the dealership to extend my payment. The lady who answered was EXTREMELY RUDE and talked to me as if I was not trying to pay at all. I called to extend for 2 days plus the 2 days that they stated I was behind, and it cost $240. I paid it with the intent of getting a different one from them on Saturday and informed them of this. Once the payment was completed she was STILL rude so I asked for her name. Sarah was what she said. I get back to my job and check my emails when I see a demand of payment notice. It stated they were going to have me arrested. I called back to request to speak with manager about this and Sarah she stated she was the manager. MANAGER SARAH (Who was rude both times I called) stated it's policy to send it after 2 days. Again, I've rented for almost a year and this is not the first time I have been late due to being too busy to call but I ALWAYS call and ALWAYS pay yet I have never received this notice before. I have never experienced such terrible customer service and I WORKED in customer service. Apparently just anyone can be a manager there nowadays. Needless to say, I will be returning this rental as soon as I get off work so I can get my money back and go to any other car rental company.
Apr 17, 2025 · Victoria Lopez* I raised my review up one star because upon turn in the manager and the agent who originally helped me both expressed genuine concern for the condition of the vehicle and the hassle and inconvenience of my experience. They also refunded fees that were paid by me above what my insurance company covered. It stands out to me that both the manager on-site and the rental agent were both very concerned about incoming customer satisfaction surveys. This makes me wonder if the company is putting enormous pressure on these employees to get A+ customer satisfaction surveys yet not actually setting them up for success by insuring they have vehicles to rent that are in acceptable condition, cleaned and maintained EVERY TIME. Employees take the brunt of the customers dissatisfaction but it’s the companies job to not set these employees up for imminent failure by setting an acceptable standard of vehicle condition.I definitely did not appreciate getting a vehicle that was filthy inside with only a half tank of gas. I had to be back at work and didn’t have time to get the car washed and detailed inside so I had to cancel showing homes today because my rental car was too disgusting inside to put a client in my car. Don’t you guys do anything to clean these cars??? Seats are dirty, the entire dashboard is covered in dirt, there’s garbage on the floor and pet hair. The carpet is lifting out of both door frames and is stained and burned. Absolutely disgusting and unacceptable. If I wasn’t rushing back to work I would have brought this car right back.
May 15, 2023 · Tam GonzalezThe African American women that work in the front I forgot her name she was amazing and good customer service skills …the car selection sucks
May 23, 2025 · Tania Bizzle
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