GA Peach Medical Transportation

- 2917 Valley Ridge Dr, Decatur, GA 30032

For many residents across Georgia, particularly those requiring specialized assistance for mobility or health conditions, access to reliable non-emergency medical transportation (NEMT) is not just a convenience, but a necessity. Getting to crucial doctor’s appointments, dialysis centers, or diagnostic facilities safely and on time can significantly impact well-being. In Decatur, Georgia, GA Peach Medical Transportation is one such provider aiming to serve these vital needs. This article will provide you, as a local user in Georgia, with a clear and informative overview of this specific NEMT service, detailing its offerings and important considerations based on public information and customer experiences.

Unlike traditional car rental services that provide vehicles for independent driving, GA Peach Medical Transportation operates in a specialized sector: transporting individuals who may require specific accommodations such as wheelchair access, or who need assistance getting to and from medical appointments. Understanding the unique nature of NEMT services and the importance of reliability and care in this field is paramount. We will delve into their Decatur location, the types of services they reportedly offer, and crucial insights from customer reviews that highlight key areas for consideration for anyone in Georgia looking to utilize their services. Our aim is to equip you with the essential information for making an informed choice for your non-emergency medical transportation needs in the Peach State.

GA Peach Medical Transportation is located at 2917 Valley Ridge Dr, Decatur, GA 30032, USA. This address places it within Decatur, a key city in DeKalb County, making it a local option for residents in Decatur, Lithonia, Stone Mountain, and other surrounding communities in the eastern part of the Atlanta metropolitan area. Valley Ridge Drive is a local street, which typically implies it is situated within a more residential or mixed-use area rather than a major commercial thoroughfare.

The accessibility of this specific location might primarily cater to those within a proximate radius, as it is not on a major highway. For clients and their families in Georgia requiring NEMT services, direct access to the physical office might be less critical than the provider's ability to offer timely pick-up and drop-off services at residences or medical facilities. However, a local base of operations can sometimes mean a quicker response time for local calls. Its connection to the broader road network of Decatur allows for transit to various medical facilities within the city and surrounding areas of DeKalb County.

Given the nature of non-emergency medical transportation, operating hours are often tailored to accommodate medical appointment schedules, which can extend beyond standard business hours. While specific public operating hours for the physical office may vary, NEMT services generally require pre-scheduling and can operate with flexibility. For precise scheduling and availability, direct communication via phone is essential.

Services Offered:

• Non-Emergency Medical Transportation (NEMT): Services for transporting individuals to and from medical appointments, including doctor's offices, dialysis centers, diagnostic centers, and dental appointments.
• Special Needs Accommodations: The company website indicates offerings such as monitoring patient care and Basic Life Support (BLS) support, suggesting they aim to cater to individuals with various medical requirements.
• Long Distance and Overnight Services: Stated services include transportation from hospital to hospital, hospital to home, and retirement home to nursing home, accommodating transfers and long-distance medical travel.
• Wheelchair Transportation: The website mentions being a "premier wheelchair transportation for the elderly and disabled."
• Ambulance Services: The company's online presence suggests they also provide ambulance services, implying a broader scope beyond just non-emergency transport.
• 24/7 Availability: Their website states services are available 24 hours a day, 7 days a week, 365 days a year, with a staffed call center for client needs.

Features / Highlights:

• Stated Commitment to Professionalism: The company's self-description emphasizes adhering to industry practices and utilizing technology for service improvement, with a commitment to professional and safe services.
• Founder Background: Established by two fire captains with backgrounds in science, psychology, medical technician, and paramedic accreditation, aiming to provide services by highly qualified individuals.
• Geographic Service Area: While based in Decatur, their website states service to Clayton, DeKalb, Fulton, Gwinnett, Henry, and Rockdale Counties, suggesting a broad reach within the Atlanta metropolitan area.

Contact Information:

Address: 2917 Valley Ridge Dr, Decatur, GA 30032, USA

Phone: (678) 705-8076

Mobile Phone: +1 678-705-8076

For residents of Georgia, particularly those in and around Decatur who require non-emergency medical transportation, GA Peach Medical Transportation presents itself as a local service provider with a broad reach across the Atlanta metropolitan area. The stated services, including wheelchair accommodations, BLS support, and a commitment to 24/7 availability, indicate an intention to meet critical and diverse patient needs. The background of the founders, two fire captains with extensive medical and management experience, could suggest a foundation built on a deep understanding of medical transport requirements.

However, it is absolutely critical for local users in Georgia to consider the significant concerns raised in customer reviews, which directly contradict some of the company's stated commitments. Feedback detailing issues such as:

• Vehicles lacking air conditioning.
• Non-functional lift ramps.
• Sealed emergency exits.
• Vehicles wobbling on highways.
• Untrained employees.
• Extreme punctuality issues leading to missed medical appointments.
• Poor communication and lack of accountability regarding delays.

These are severe operational and safety concerns that demand careful consideration. For a service catering to vulnerable individuals requiring medical transport, reliability, safety, and punctuality are non-negotiable. The negative experiences, particularly the missed appointment due to extreme lateness and the reported condition of vehicles, directly impact patient well-being and trust.

Therefore, while GA Peach Medical Transportation is a locally listed NEMT provider in Decatur, potential clients in Georgia are strongly advised to exercise extreme caution. Before booking, it is highly recommended to:

• Thoroughly verify the current condition of their vehicles, including air conditioning, lift functionality, and emergency exits.
• Inquire about driver training and certifications.
• Seek recent and diverse customer testimonials beyond what is publicly available.
• Have a robust backup plan for transportation, especially for time-sensitive medical appointments.
• Consider exploring other NEMT providers in the Georgia Medicaid brokerage system (e.g., Verida, Modivcare) who are contracted to provide such services and are subject to state oversight and complaint procedures.

Based on the provided customer feedback, despite its local presence and stated intent, GA Peach Medical Transportation currently appears to have significant operational and service quality issues. For locals in Georgia seeking critical medical transportation, prioritizing safety, punctuality, and reliable vehicle condition is paramount, and these reviews suggest that further diligence is crucial before utilizing this service.

GA Peach Medical Transportation

2917 Valley Ridge Dr, Decatur, GA 30032, USA