Give-A-Lift Rehab Transportation

- 17800 Northland Park Ct, Southfield, MI 48075

For many individuals across Michigan, particularly those with mobility challenges or specific medical needs, traditional transportation options may not be sufficient or safe. This is where specialized services like "Give-A-Lift Rehab Transportation," located at 17800 Northland Park Ct, Southfield, MI 48075, USA, step in. Unlike conventional "car rental" agencies where you self-drive a vehicle, Give-A-Lift provides non-emergency medical transportation (NEMT) services, meaning they transport clients in their specialized vehicles with a driver. Their focus is on assisting individuals with disabilities, those recovering from injuries, or those needing transport to and from medical and rehabilitation appointments.

In a state as vast and diverse as Michigan, ensuring that all residents have access to essential healthcare and social outings is paramount. Give-A-Lift aims to fill this critical need, offering services for handicap patients, those in wheelchairs, and individuals who require assistance getting from their home to a vehicle and into a facility. They often work directly with various entities, including private individuals, auto injury and worker's comp claims, doctors, nursing homes, and rehabilitation centers, positioning themselves as a vital link in the continuum of care.

This article will provide an in-depth look at Give-A-Lift Rehab Transportation, detailing their services, accessibility, and what potential clients in Michigan should consider. While their intention is to provide reliable and compassionate service, it is also important to present factual insights from customer experiences to offer a comprehensive and balanced perspective for those evaluating their transportation options.

Give-A-Lift Rehab Transportation is strategically located at 17800 Northland Park Ct, Southfield, MI 48075, USA. Southfield is a major commercial and residential hub in Oakland County, Michigan, offering excellent connectivity to the broader Detroit metropolitan area and beyond. This central location is crucial for a transportation service that aims to cover the entire state.

Northland Park Ct is situated within a professional and office park environment, typical for the administrative and dispatch operations of a transportation company. Southfield boasts a robust network of major roadways, including close proximity to M-10 (Lodge Freeway) and I-696 (Reuther Freeway), both of which are key arteries facilitating travel across Southeast Michigan. Access to these freeways allows Give-A-Lift's vehicles to efficiently navigate to various pickup and drop-off points throughout the region and connect to other major routes leading to different parts of the state.

For clients, while they typically won't visit the office directly (as drivers pick them up from their locations), the accessible nature of Southfield's road infrastructure ensures that Give-A-Lift's vehicles can reach clients in a timely manner. This strategic positioning supports their stated ability to provide services across Michigan, making them a potentially viable option for those needing specialized transport from urban centers to more remote areas.

Give-A-Lift Rehab Transportation specializes in non-emergency medical transport, providing services that go beyond what a standard taxi or rideshare might offer. Their offerings are specifically designed to cater to the unique needs of individuals requiring assistance:

• Handicap and Wheelchair Transportation: A primary service, providing transport for patients in wheelchairs or those requiring a wheelchair, with vehicles likely equipped with ramps or lifts for safe and easy boarding. They do not charge extra for lift-van service.
• Assistance from Home to Vehicle and Facility: Drivers are expected to provide assistance to clients from their residence to the vehicle and then into the medical facility, offering a door-to-door or curb-to-curb service that includes direct support.
• Medical Appointment Transport: This is a core service, ensuring clients reach their doctor's appointments, dialysis treatments, and various rehabilitation therapies on schedule.
• Hospital Transfers and Discharges: Providing transportation for patients being transferred between medical facilities, or from a hospital/nursing home back to their residence.
• Auto Injury and Worker's Comp Claims: They offer direct billing for these types of claims, simplifying the process for individuals whose transportation needs are covered by insurance following an accident at work or in a vehicle.
• Personal Outings and Social Events: While primarily focused on medical transport, they also provide rides for social outings, religious services, and personal errands, offering independence for clients.
• 24/7 Availability: According to their website, they are available 24 hours a day, 7 days a week, to meet transportation needs, which is crucial for unpredictable medical schedules or late-night discharges.
• Accommodation for Companions: They welcome family members and aides to ride along at no additional charge, recognizing the importance of support for their clients.

When considering Give-A-Lift Rehab Transportation, Michigan locals should be aware of these features and insights:

• Specialized Patient Care: The company's focus on "rehab transportation" indicates a dedication to serving a specific demographic with unique needs, often implying a greater understanding and equipped vehicles for those with mobility challenges. They aim to reduce the burden on clients and case managers.
• Statewide Service Capability: With offices in Southfield (Southeast Michigan) and Grand Rapids (Western Michigan), Give-A-Lift aims to provide services across the entire state. This extensive coverage is a major benefit for Michigan residents who may require transport over long distances or in various regions.
• Direct Billing for Claims: The ability to directly bill auto injury and worker's comp claims streamlines the financial process for many clients, alleviating out-of-pocket payment burdens.
• Critical Customer Feedback on Reliability: The provided customer reviews highlight significant concerns regarding punctuality and communication. Instances of drivers not showing up, being significantly late (an hour and a half late for a pre-scheduled ride, and 35 minutes late on a previous occasion), and a lack of communication from dispatch are serious issues for a service where timely transport is often critical for medical appointments. One review explicitly states, "If reliability is important to you, this is NOT the service to use."
• Impact of Unreliability: The emotional distress described by a customer whose mother missed Thanksgiving dinner due to a no-show underscores the profound impact that unreliable service can have on individuals and their families. For medical transport, such unreliability could lead to missed appointments, delayed care, and significant inconvenience.

To inquire about services or make arrangements with Give-A-Lift Rehab Transportation, you can use the following details:

• Address: 17800 Northland Park Ct, Southfield, MI 48075, USA
• Phone: (248) 569-5010 (also listed as the scheduling contact: Rudy Wood)
• Mobile Phone: +1 248-569-5010
• Email for Scheduling: info@givealifttransportation.com
• Website: http://givealifttransportation.com/

Given the customer feedback regarding reliability and communication, it is highly advisable for potential clients to confirm all details of their scheduled transportation multiple times, well in advance of the appointment. Clear and consistent communication with their scheduling and dispatch teams would be crucial.

Give-A-Lift Rehab Transportation in Southfield, MI, provides a specialized and much-needed service for Michigan residents who require non-emergency medical and rehabilitation transportation. Their focus on assisting handicap patients, those in wheelchairs, and individuals needing support for medical appointments, along with their ability to handle direct billing for auto injury and worker's comp claims, addresses a critical segment of the community's mobility needs. The offering of statewide service is also a significant advantage for a state as geographically diverse as Michigan.

However, the provided customer reviews raise serious concerns about the company's reliability and communication. Instances of no-shows and significant delays, coupled with a lack of proactive communication from dispatch, directly contradict the expectation of timely and dependable service, which is paramount in medical transportation. For individuals whose health and well-being depend on punctuality and a stress-free experience, these reported issues are extremely important to consider.

While the services offered by Give-A-Lift Rehab Transportation are inherently valuable to the Michigan community, prospective clients and their caregivers should exercise extreme caution and diligence. It is highly recommended to clarify all aspects of the service, including backup plans for delays, and to thoroughly review recent customer experiences beyond the limited examples provided here. For Michigan residents seeking transportation for vital medical appointments, prioritizing proven reliability and strong communication from their chosen provider is essential for peace of mind and effective care.

Give-A-Lift Rehab Transportation

17800 Northland Park Ct, Southfield, MI 48075, USA