Greater Chicago Transit

- 960 Rand Rd Suite 102, Des Plaines, IL 60016

For countless families and individuals across Illinois, particularly within the expansive Chicagoland area, accessing safe, reliable, and compassionate transportation is a critical need that often goes beyond what a conventional car rental service can offer. When mobility challenges arise due to age, injury, or medical conditions, standard vehicles and ride-sharing apps simply cannot provide the specialized equipment, trained personnel, and considerate care required. This is precisely where Greater Chicago Transit, located in Des Plaines, Illinois, distinguishes itself, offering vital non-emergency medical transportation (NEMT) services that prioritize comfort, safety, and dignity for every passenger.

Greater Chicago Transit is not your typical car rental company; instead, they are a dedicated NEMT provider committed to ensuring that individuals with mobility limitations or specific medical needs can reach their destinations securely and comfortably. Their mission is deeply rooted in compassion and professionalism, bridging the gap between medical facilities and patients' homes, rehabilitation centers, and various appointments. Unlike self-drive car rentals, Greater Chicago Transit offers a fully chauffeured service with specialized vehicles equipped to handle wheelchairs, stretchers, and other mobility aids. This tailored approach makes them an invaluable resource for families, caregivers, and medical facilities throughout the Illinois region.

The consistent positive reviews from their clientele speak volumes about the quality of their service. One customer, who recently used them for an "outpatient procedure where I was unable to drive home," was "very pleased with the service," noting that "the hospital reached out to them prior to my release and the process was easy and appreciated." This highlights their seamless coordination with healthcare providers. Another highly satisfied customer enthusiastically declared, "10/10 recommend this company over any other." This individual lauded Greater Chicago Transit for making it "easy and cost effective to get her to her appointments," especially since they didn't have a vehicle large enough for her equipment. This feedback collectively emphasizes their professionalism, ease of process, and ability to meet crucial, specialized transportation needs, making them a preferred choice for individuals and families in Illinois.

Greater Chicago Transit is strategically located in Des Plaines, Illinois, providing a central hub from which they efficiently serve the vast Greater Chicagoland area. Their office is situated at:

960 Rand Rd Suite 102, Des Plaines, IL 60016, USA

This address on Rand Road (US Route 12) is within a well-known commercial corridor in Des Plaines, offering excellent access to major highways and suburban routes. Des Plaines itself is a key suburb in Cook County, enjoying close proximity to Chicago O'Hare International Airport and major expressways like I-90 (Jane Addams Memorial Tollway) and I-294 (Tri-State Tollway). This advantageous location allows Greater Chicago Transit to efficiently dispatch their specialized fleet to various points across the metropolitan area, including but not limited to Oak Park, Schaumburg, Naperville, and other communities across Cook, DuPage, Lake, and Will counties. While clients typically do not visit the office for vehicle pick-up (as this is a chauffeured service), the central location ensures operational efficiency, allowing their professional drivers to arrive punctually for scheduled appointments. The ease of access to their base of operations also facilitates smooth administrative functions and vehicle maintenance.

Greater Chicago Transit offers a comprehensive suite of Non-Emergency Medical Transportation (NEMT) services, tailored to provide safe, comfortable, and reliable transport for individuals with diverse medical and mobility requirements.

• Wheelchair Transportation: Specializing in wheelchair-accessible vehicles equipped with state-of-the-art lifts and securement systems, ensuring safe and dignified transport for individuals using any type of wheelchair or mobility aid.
• Stretcher Transportation: Providing comfortable and secure transportation for clients who need to be transported in a reclined or supine position, ideal for non-emergency transfers to and from medical facilities.
• Ambulatory Transportation: Services for individuals who are able to walk but may require assistance, prefer a chauffeured ride, or need reliable transport to medical and non-medical destinations.
• Medical Appointments Transport: Reliable transportation for all types of medical appointments, including doctor’s visits, specialist consultations, dialysis, chemotherapy/radiation, physical therapy, and other rehabilitation sessions.
• Hospital Admissions & Discharges: Assisting with safe and seamless transportation to hospitals for admission and comfortable transfers back home or to other care facilities upon discharge.
• Nursing Home & Retirement Home Transport: Dedicated services for residents of nursing homes, retirement homes, assisted living facilities, and independent living facilities, ensuring their mobility needs are met for appointments, visits, or special events.
• Special Needs Transportation: Tailored transport solutions for individuals with various special needs, ensuring comfort, safety, and appropriate care during transit.
• Group Outings & Special Events: Providing transportation for group outings, parties, shopping trips, church events, and other special occasions, making it easier for individuals with mobility challenges to participate in community life.
• Airport Wheelchair Transport & Hotel Shuttles: Specialized wheelchair-accessible transport to and from major airports, including O'Hare International Airport, and hotel shuttle services for travelers with mobility needs.
• Workman's Comp Appointments: Reliable transportation for individuals attending appointments related to workman's compensation cases.
• Behavioral Health Transport: Sensitive and professional transportation for behavioral health appointments, prioritizing client comfort and privacy.
• Courier & Delivery Transports: Specialized courier and delivery services, particularly for medical supplies or sensitive documents.
• Inter-Facility Transfers: Seamless transportation between different medical or care facilities.
• 24/7 Service Availability: Committed to providing dependable transportation with flexible scheduling options, including on-demand service, to meet urgent or last-minute needs whenever possible.
• Direct Billing & Private Pay: Offering flexible payment options, including direct billing for facilities and accepting private pay, and are contracted with Motivcare to accommodate insurance rides.

Greater Chicago Transit distinguishes itself with several key features and highlights that are particularly vital for their specialized clientele in Illinois:

• Exceptional Compassionate Care: Their staff and drivers are consistently praised for their "kindness, concern, and care," especially when assisting individuals who are in pain or have specific medical requirements. They are viewed as "trusted caregivers on the road."
• Highly Professional and Courteous Drivers: Drivers are described as professional, courteous, and caring, ensuring a respectful and supportive environment. They are trained to assist with mobility needs, including safe boarding and securement of equipment.
• Punctuality and Reliability: A standout highlight is their commitment to punctuality, with drivers consistently arriving "on time—every time" and often "early," which is crucial for medical appointments. Their "door-to-door appointments" ensure timely pick-ups and drop-offs.
• Specially Equipped and Well-Maintained Fleet: They operate a fleet of spacious, full-sized vans (e.g., Ford Transits) that are ADA-compliant, equipped with high-end professional-grade lifts, and regularly undergo rigorous inspections by the Illinois Department of Transportation. Vehicles are consistently clean and well-maintained.
• Seamless Process and Communication: Customers appreciate the "easy process" and effective communication, including pre-release coordination with hospitals and timely updates on arrival. They also offer "immediate return pickups" so clients are not left waiting.
• Safety as a Top Priority: They adhere to the highest safety standards, with drivers trained in safe transportation protocols and vehicles equipped with "state-of-the-art technology to track drivers' performance and habits" for continuous improvement. Their investment in "AI-powered Moter Technologies' 360-degree onboard camera system" further underscores this.
• Experienced Management: The leadership team brings over 11 years of medical field experience, including backgrounds as RNs, EMTs, and military service members, ensuring that operations are guided by a deep understanding of patient care and safety.
• Comprehensive Service Beyond Transport: They offer "full service" that extends beyond just "door-through-door" transport, providing assistance with stairs, helping with check-in at appointments, and more. They "wait for you" during appointments.
• Broad Coverage Area: Serving the entire Chicagoland area, including Des Plaines, Oak Park, Schaumburg, Naperville, and many other suburbs, making them a reliable choice for a wide geographic region.

To schedule transportation, inquire about specific services, or get in touch with Greater Chicago Transit in Des Plaines, Illinois, please use the following contact details:

Address: 960 Rand Rd Suite 102, Des Plaines, IL 60016, USA

Phone: (844) 943-7386

Mobile Phone: +1 844-943-7386

Email: You can often find an email contact or online reservation form on their official website for inquiries and bookings.

Their customer service is available to assist with scheduling and addressing any questions you may have.

For residents of Des Plaines and the entire Chicagoland area in Illinois, Greater Chicago Transit at 960 Rand Rd Suite 102 stands as an invaluable and highly suitable resource for non-emergency medical and specialized transportation needs. This is not a typical car rental agency; it is a dedicated service that addresses a critical community need that traditional car rental companies cannot fulfill. Its strategic location in Des Plaines allows for efficient dispatching and broad coverage across the metropolitan area, ensuring that reliable assistance is always within reach for those who need it most.

The overwhelming positive testimonials from local users are a powerful testament to Greater Chicago Transit's exceptional service. Customers consistently praise their professionalism, punctuality, and, most importantly, the profound kindness and compassionate care provided by their drivers and staff. For Illinois families navigating medical appointments, hospital discharges, or seeking safe and dignified transport for loved ones with mobility challenges, the peace of mind offered by Greater Chicago Transit is immense. Their commitment to clean, accessible, and well-maintained vehicles, combined with their focus on safety and personalized assistance (including door-through-door service and waiting during appointments), truly sets them apart.

In a region as vast as Chicagoland, having a specialized transport provider that genuinely understands and caters to specific needs is crucial. Greater Chicago Transit is more than just a transportation service; it's a supportive partner for the community, ensuring that everyone has the opportunity to access necessary care and participate in life's events comfortably and safely. For any local in Illinois with specialized transportation requirements, Greater Chicago Transit is unequivocally the premier choice.

Greater Chicago Transit

960 Rand Rd Suite 102, Des Plaines, IL 60016, USA