Hertz Car Rental - Asheville Fletcher - Patton Hle Photos










Hertz Car Rental - Asheville Fletcher - Patton Hle Introduce
Whether you’re a local needing a temporary ride, a visitor exploring the stunning Blue Ridge Mountains, or a business traveler arriving in Western North Carolina, finding a dependable car rental service is often a top priority. In Asheville, one name stands out for its long-standing presence and wide range of vehicle options: Hertz Car Rental - Asheville Fletcher - Patton Hle. This article aims to provide a comprehensive overview of this specific Hertz location, helping North Carolina residents and visitors understand what to expect when choosing them for their transportation needs.
Hertz has long been a globally recognized brand in the car rental industry, known for its extensive network and diverse fleet. The Asheville Fletcher - Patton Hle location aims to bring that same level of service and convenience to the Western North Carolina community. Understanding their offerings, location, and specific operational details can make your car rental experience smoother and more efficient.
The information presented here is based on publicly available data and aims to be factual and informative, helping you make an informed decision when planning your next trip or local transportation requirement in the Asheville area.
Location and Accessibility
The Hertz Car Rental - Asheville Fletcher - Patton Hle branch is conveniently situated at 891 Patton Ave J, Asheville, NC 28814, USA. This address places it along a major thoroughfare in Asheville, Patton Avenue, which is easily accessible from various parts of the city and surrounding areas. For locals in West Asheville, Enka, Candler, and further afield, reaching this location is generally straightforward, avoiding the often-congested downtown core.
Its position on Patton Avenue means it’s well-connected to Interstate 40 (I-40) and Interstate 26 (I-26), making it a practical choice for those traveling into Asheville from other parts of North Carolina or even neighboring states. While not directly at the Asheville Regional Airport (AVL), its accessibility via major roads means a relatively short drive from the airport, making it an option for air travelers who prefer to pick up their rental car outside the immediate airport complex. For those relying on public transport, it’s advisable to check local bus routes that serve the Patton Avenue corridor, though direct public transportation to all rental car agencies can sometimes be limited.
The ease of access and visibility along a key commercial road are significant advantages for this Hertz location, simplifying the process of both picking up and returning your rental vehicle.
Services Offered
Wide Range of Vehicle Classes: Hertz typically offers a diverse fleet to cater to various needs. While specific availability can vary, you can generally expect options ranging from economy cars for budget-conscious travelers to sedans for comfortable city driving, and larger vehicles like SUVs and minivans for families or groups needing more space for passengers and luggage. The availability of specific vehicle types, like XL SUVs, should always be confirmed with the branch directly, especially for peak travel times.
Short-Term and Long-Term Rentals: Whether you need a car for a day, a weekend getaway, a week-long vacation, or even an extended period for business or personal reasons, Hertz locations typically accommodate various rental durations.
Optional Add-ons: Common additional services often include GPS navigation systems, child safety seats (infant, toddler, or booster), and roadside assistance programs for added peace of mind during your rental period.
One-Way Rentals: For those traveling from Asheville to another city or vice versa, Hertz generally offers one-way rental options, allowing you to pick up a car at one location and drop it off at another Hertz branch.
Hertz Gold Plus Rewards Program: Frequent renters can benefit from the Hertz Gold Plus Rewards program, which often provides perks like expedited pick-up, earning points for free rental days, and exclusive discounts. This can be particularly beneficial for local business travelers or individuals who frequently rent cars.
Features / Highlights
Established Global Brand: As part of the Hertz global network, this location benefits from standardized procedures and a familiar brand experience that many customers trust.
Convenient Asheville Location: Situated on Patton Avenue, it offers an accessible alternative to airport rental counters, particularly for Asheville residents or those arriving from other directions.
Variety of Vehicle Options: The ability to choose from different car classes, from compact to larger family-sized vehicles, is a key feature, allowing customers to select a car that best suits their needs and budget.
It's worth noting that customer experiences can vary, and it's always advisable to confirm your reservation details and specific requirements directly with the branch. Some past customer feedback has highlighted challenges with vehicle availability, check-in processes, and post-rental billing issues at this specific "licensee" location. While such instances are not necessarily representative of every customer experience, it underscores the importance of clear communication and, if possible, allowing ample time for pick-up and drop-off, particularly during busy travel periods. Documenting your reservation and return details can also be helpful.
Contact Information
Address: 891 Patton Ave J, Asheville, NC 28814, USA
Phone: (828) 225-1828
Mobile Phone: +1 828-225-1828
When contacting the branch, it's recommended to have your reservation details readily available to facilitate a quicker and more efficient interaction. It’s also wise to confirm their operating hours, especially around holidays or for late-night returns, as these can sometimes differ from general corporate hours.
Conclusion: Why this place is suitable for locals
For residents of North Carolina, particularly those in the Asheville area and surrounding Western NC communities, Hertz Car Rental - Asheville Fletcher - Patton Hle offers a practical and accessible option for their car rental needs. Its location on Patton Avenue means it’s often easier to reach than airport-based rental counters, saving time and potentially avoiding airport surcharges. This makes it an excellent choice for a variety of local scenarios.
Perhaps you’re a local whose car is in the shop for repairs and you need a temporary vehicle for work or errands. Or maybe you have out-of-town guests visiting, and you need an extra car to accommodate everyone for exploring the scenic Blue Ridge Parkway or venturing into downtown Asheville’s vibrant arts and culinary scene. Small businesses in Asheville might also find this location convenient for short-term fleet needs, such as transporting equipment or clients.
The availability of different vehicle sizes, from compact cars for solo excursions to minivans and SUVs for family adventures, ensures that locals can find a vehicle that fits their specific requirements, whether it's a quick trip to the grocery store or a weekend escape to the mountains. While it's always prudent to confirm availability and details, the presence of a globally recognized brand like Hertz in such an accessible local spot provides a familiar and often reliable choice for the community.
By understanding its location, services, and the importance of direct communication with the branch, North Carolina residents can leverage Hertz Car Rental - Asheville Fletcher - Patton Hle as a valuable resource for convenient and flexible transportation solutions in the beautiful Western part of the state.
Hertz Car Rental - Asheville Fletcher - Patton Hle Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Hertz Car Rental - Asheville Fletcher - Patton Hle Location
Hertz Car Rental - Asheville Fletcher - Patton Hle
891 Patton Ave J, Asheville, NC 28814, USA
Hertz Car Rental - Asheville Fletcher - Patton Hle Reviews
deskSUVcheck inconstructionminivanfull sizepresidentsreservationcircleram truck
★ 5★ 4★ 3★ 2★ 1Terrible experience. Had a reservation for 5:30 pm on 7/3, our flight was delayed,there was a long line at the check-in desk w a single representative. Despite that we made it to the front of the line at a few minutes after 7 pm and the rep said we didn’t make it within the 2 hr window of our reservation, we should have had till 7:30 pm. I showed her my reservation on my phone app and she said the reservation said 5 pm in her system despite me showing her our reservation confirmation. She claimed therefore that they had to rent out the XL SUV we had reserved and they had no more. She lied because the real answer was that Hertz mismanaged their reservation system and had a limited number of cars remaining for everyone. We had to take a mini-van because it was the only car large enough for our family and luggage.
Jul 12, 2025 · Scott MorensteinOne of the worst experiences ever renting a car. Pickup was a nightmare, as they were out of cars entirely. People were waiting more than an hour for a car to be returned -- in 90+ degree heat outside, since the rental car agencies are in a construction zone. Finally got a car after 90 min and agent told me I could do express dropoff when I returned.When I returned the car, I dropped keys/info in express return box as directed. The next morning I received a receipt showing an extra day charge because apparently they didn't check the car in until the next morning. It took several days of trying to find someone to address the issue, calling, emailing, etc., and finally calling my credit card company to dispute the charge. Eventually Hertz (or Thrifty or Dollar - all 3 names were on the sign, and I got emails from all 3) reversed the charge and provided a refund.According to Hertz (corporate), this location in AVL is "licensee" who is under some different rules than the standard Hertz companies.Avoid if you can - not worth the hassle.
Jul 05, 2025 · Valerie WeilWe made a reservation and received confirmation of booking. Upon arrival, we received were met with scoffing and were told that there were no cars left. We showed our booking and the agent told us that “this happens all the time” and that we would have to try another location. We ran across the street to enterprise and they were lifesavers, and much more friendly. Start there instead!
Jul 05, 2025 · Ashley RileyI rented a car from Hertz while in Ashville. I purchased the insurance for 1 day, $44..Well worth it! As I was driving, a Wrench, yes a wrench, Punctured a hole in the tire.I filed a claim. Hertz schedule a tow truck, a lyft to transport us and the process was flawless.. oh yeah, forgot to say, there wasn't a spare, come to find, not all cars are equipped with spares.
Jul 10, 2025 · Elizabeth CortezAgent “bait and switched” the car we were to receive, then the office billed me for a second, unjustified (unexplainable) charge. Efforts to resolve with corporate led me to understand that AVL Hertz is a “licensee” location, meaning that Hertz corporate could not resolve my billing issue. Tread carefully with Hertz Asheville. Not the Hertz Gold service I am accustomed to.
Jul 09, 2025 · Dianne Czarnecki
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