Hertz Car Rental - Chicago - Marriott Oak Brook

- 1401 W 22nd St, Oak Brook, IL 60523

For residents and visitors navigating the diverse landscapes of Illinois, having access to a reliable and convenient car rental service is often essential. Whether your personal vehicle is temporarily out of commission, you're planning a weekend getaway, or you simply require a specific type of vehicle for a business trip, a trustworthy car rental partner can make all the difference. Hertz Car Rental, a globally recognized name in the industry, offers a convenient location in Oak Brook, specifically at the Marriott Oak Brook, providing a practical solution for your transportation needs across Illinois.

This article is crafted with the local Illinois user in mind, aiming to provide a clear, engaging, and factual overview of the Hertz Car Rental branch situated within the Marriott Oak Brook. We understand that for those in Illinois, factors such as accessibility, vehicle variety, and the overall quality of service are paramount when choosing a rental provider. By delving into the specifics of this hotel-based location, we hope to equip you with the information necessary to make an informed decision for your next car rental in the heart of DuPage County.

Renting a car from a neighborhood or hotel-based location often offers a different experience compared to bustling airport counters. This specific Hertz branch aims to provide a more localized and potentially personalized service, catering to both hotel guests and residents of Oak Brook and its surrounding communities. Our goal is to present a balanced view, highlighting the strengths and also acknowledging areas where customer experiences may vary, ensuring you have a complete picture before you book.

Location and Accessibility

Hertz Car Rental - Chicago - Marriott Oak Brook is strategically located at 1401 W 22nd St, Oak Brook, IL 60523, USA. This address places the rental counter within the premises of the Chicago Marriott Oak Brook hotel. This hotel-based location offers a unique convenience, particularly for guests staying at the Marriott or other nearby hotels, as well as for residents of Oak Brook and surrounding areas like Lombard, Downers Grove, Hinsdale, and Elmhurst.

Oak Brook itself is a highly affluent and well-connected suburb in DuPage County, Illinois. West 22nd Street (also known as Cermak Road in some sections) is a significant east-west arterial road, providing good connectivity to major expressways. The location offers easy access to I-88 (Ronald Reagan Memorial Tollway) and I-294 (Tri-State Tollway), making it a convenient hub for travel throughout the Chicagoland area and beyond.

For local residents, reaching this Hertz location by personal vehicle is generally straightforward, with ample parking usually available. While direct public transportation might require some transfers depending on your exact starting point, local Pace bus routes service the Oak Brook area, and rideshare services are readily available. The benefit of a hotel-based location is often a calmer environment compared to airport branches, potentially leading to quicker service. However, it's always wise to confirm specific operating hours and any hotel-specific access instructions before your visit.

Services Offered

• Diverse Vehicle Selection: Hertz at Marriott Oak Brook typically offers a wide range of vehicle categories. This often includes economy cars for budget-conscious travel, compact and mid-size sedans for general purpose use, and full-size sedans for enhanced comfort.
• SUVs and Minivans: For families, groups, or those needing more space for luggage and passengers, various sizes of SUVs and minivans are commonly available, providing flexibility for road trips or specific cargo needs. According to public data, popular vehicle types rented at this location include the Dodge Ram 1500 (Medium Pickup Truck), Ford Focus (Small Sedan), and Chevrolet Spark (Economy).
• Premium and Luxury Cars: Depending on availability, customers may also find premium or luxury vehicles for special occasions or business travel, adding a touch of elegance to their journey.
• Optional Add-ons: Hertz provides a variety of optional add-ons to enhance your rental experience. These can include GPS navigation systems to help with directions, child safety seats (infant, toddler, and booster), and various protection plans or waivers (like Loss Damage Waiver - LDW, and Liability Insurance Supplement - LIS) to offer peace of mind.
• Fuel Options: Customers typically have choices for fuel, such as returning the car with a full tank, or purchasing a full tank upfront and returning empty. It's essential to clarify the chosen fuel option to avoid unexpected charges.
• One-Way Rentals: For those planning to pick up a car in Oak Brook and return it to a different Hertz location within Illinois or another state, one-way rental options are usually available, offering flexibility for varied itineraries.
• Hertz Gold Plus Rewards: This loyalty program allows frequent renters to skip the counter at pick-up, earn points towards free rental days, and enjoy other exclusive benefits, streamlining the rental process for loyal customers.

Features / Highlights

• Convenient Hotel Location: Being located within the Marriott Oak Brook hotel offers convenience for hotel guests and a more accessible, less hectic environment for local pick-ups compared to large airport rental centers.
• Dedicated Staff Member Recognition: Positive customer reviews specifically highlight the exceptional service from staff members like Edgar, the manager, who is praised for his dedication, professionalism, and going above and beyond, even with limited support. This indicates a potential for highly personalized and positive interactions.
• Vehicle Condition (when positive): While experiences can vary, positive reviews mention great vehicles, suggesting that the branch strives to provide well-maintained cars.
• Variety in Vehicle Offerings: The availability of different car types, including a Dodge Ram 1500, points to a diverse fleet that can cater to various needs, from standard passenger vehicles to light-duty trucks.
• AAA Member Benefits: Hertz partners with AAA, offering members potential savings up to 10% on base rates, free use of child seats, free additional qualified AAA drivers, and reduced fees on GPS rentals, providing added value for many Illinois residents.

Contact Information

Address: 1401 W 22nd St, Oak Brook, IL 60523, USA

Phone: (630) 574-8389

Mobile Phone: +1 630-574-8389

Conclusion: Why this place is suitable for locals

For residents of Illinois, particularly those in Oak Brook and its vibrant western suburbs, Hertz Car Rental at the Marriott Oak Brook presents a uniquely suitable and often highly regarded option for their transportation needs. Its strategic location within a prominent hotel in Oak Brook offers an accessible and less overwhelming alternative to the large-scale operations at major airports. This makes it particularly convenient for locals who need a car for a temporary period, whether their own vehicle is being serviced, they require a different size or type of car for a specific purpose, or they are hosting out-of-town guests who need independent transportation.

The positive customer feedback, specifically highlighting the dedication of staff members like Edgar, underscores a commitment to personalized service that can significantly enhance the rental experience. While some reviews mention challenges with vehicle availability or condition, these appear to be isolated incidents or company-wide issues rather than specific to the diligence of the local team. The broad range of vehicles, from economy cars to trucks, ensures that various local needs can be met, from daily commutes to larger projects or family trips across Illinois.

For Illinois locals, leveraging a conveniently located and service-oriented branch like Hertz at the Marriott Oak Brook offers a practical solution for mobility. It provides the flexibility to explore all that Illinois has to offer, from the urban attractions of Chicago to the natural beauty of the state parks, with the convenience of a nearby pickup and drop-off point. It is always recommended to book in advance and confirm specific vehicle requirements and policies directly with the branch to ensure a seamless rental experience.

Hertz Car Rental - Chicago - Marriott Oak Brook

1401 W 22nd St, Oak Brook, IL 60523, USA