Hertz Car Rental - Denver - East Colfax Avenue Photos










Hertz Car Rental - Denver - East Colfax Avenue Introduce
Hello, fellow Coloradoans! Whether you're planning a thrilling weekend adventure into the majestic Rocky Mountains, require a temporary vehicle while your trusty ride is getting serviced, or simply need an extra set of wheels for family and errands around the Mile-High City, securing a dependable car rental service nearby is often a top priority. This article aims to provide you with a comprehensive and clear understanding of Hertz Car Rental – Denver – East Colfax Avenue, located conveniently at 5890 E Colfax Ave, Denver, CO 80220, USA. We’ll delve into what this specific branch offers, its accessibility, and how it serves the unique transportation needs of local Colorado residents.
For those living in Denver and its surrounding communities, having ready access to flexible and reliable transportation solutions is not just a luxury, but often a necessity. Hertz, a globally recognized name in the car rental industry, maintains a strong presence to cater to these local demands. Our goal is to furnish you with all the essential details to help you make an informed decision when it comes to your next car rental from this particular location.
Introduction / Overview
Hertz Car Rental stands as one of the most established and well-known brands in the vehicle rental sector worldwide. With a long-standing reputation for providing a diverse fleet and a commitment to customer service, Hertz aims to make the car rental process as smooth and efficient as possible. The Denver – East Colfax Avenue branch is a key part of their local network, offering a variety of vehicles designed to meet the varying needs of Denver residents. From compact cars ideal for navigating city streets to more robust SUVs suitable for venturing into Colorado's challenging terrain, Hertz strives to provide options for every occasion.
It's important to acknowledge that, like any service provider, customer experiences can vary. Some past customer feedback for this specific location highlights areas where service could be improved. For instance, one customer reported a highly frustrating experience, stating, "They promised a vehicle, and after driving an hour to pick it up, they said it needed an oil change and couldn’t leave the lot. He could have called and informed them of this but didn’t. I offered to wait, then he said it had safety recalls. His story would change, and he would continuously lie. I would suggest another location over this one." Another customer expressed dissatisfaction with "Rude service," mentioning an employee who "asks me why I don't want a hybrid - then says you don't care about the environment. Look buddy I'm heading into the mountains and don't want any issues getting up there safely." These comments suggest that while Hertz is a major brand, individual branch experiences can differ, emphasizing the importance of clear communication and attentive service at the local level.
Location and Accessibility
The Hertz Car Rental – Denver – East Colfax Avenue branch is conveniently situated at 5890 E Colfax Ave, Denver, CO 80220, USA. East Colfax Avenue is a prominent and historic thoroughfare in Denver, ensuring that the location is generally easy to find and access for residents across the city and surrounding areas. Its position on a major arterial road means it is well-connected to other parts of Denver, allowing for straightforward drives to and from the branch.
For those who may not have immediate personal vehicle access, East Colfax Avenue is also a central corridor for Denver's public transportation system. Multiple RTD bus routes traverse Colfax, providing a viable option for getting to and from the rental office. This makes the branch accessible to a wider demographic of local users, ensuring that even if your own car is unavailable, picking up a rental is still a feasible option without excessive logistical challenges. The ease of navigation to this location is a significant benefit for anyone in the Denver metropolitan area needing a rental car.
Services Offered
- Diverse Vehicle Fleet: Hertz offers a wide array of vehicles including economy cars for cost-effective travel, compact and mid-size sedans for daily use, SUVs perfect for Colorado's varied terrain and outdoor activities, minivans for larger groups or families, and specialty vehicles.
- Short-Term and Long-Term Rentals: Whether you need a car for a day, a weekend, a full week, or even an extended period, Hertz provides flexible rental durations to suit individual needs.
- One-Way Rentals: Convenient options are available for those who need to pick up a vehicle at this Denver location and drop it off at another Hertz branch, either within Colorado or across the country.
- Various Protection Options: Customers can choose from a range of protection and insurance products to enhance peace of mind during their rental period.
- Optional Extras: Additional items like GPS navigation systems, child safety seats (infant, child, booster), and satellite radio can often be added to your rental for an additional fee.
- Online Reservations: A user-friendly website allows for easy pre-booking of vehicles, saving time at the counter and ensuring vehicle availability.
- Hertz Gold Plus Rewards: A loyalty program offering expedited service, points towards free rental days, and vehicle upgrades for frequent renters.
Features / Highlights
- Global Brand Recognition: As a leading car rental company, Hertz carries the weight of a global brand, often implying a certain standard of vehicle maintenance and operational procedures.
- Adaptable Fleet for Colorado Lifestyles: With vehicles ranging from fuel-efficient cars for city commuting to larger SUVs capable of handling mountain roads and diverse weather conditions, the fleet is generally well-suited for the active Colorado lifestyle.
- Convenient Neighborhood Location: Situated on East Colfax Avenue, this branch offers a more local alternative to airport-based rentals, potentially reducing airport-related complexities and fees for Denver residents.
- Membership Benefits: The Hertz Gold Plus Rewards program provides advantages for regular customers, making the rental process quicker and more rewarding for locals who frequently need a car.
- Customer Support Access: Hertz typically provides various channels for customer support, though individual branch service can vary, as indicated by some customer reviews.
Contact Information
Address: 5890 E Colfax Ave, Denver, CO 80220, USA
Phone: (303) 322-0090
Mobile Phone: +1 303-322-0090
Conclusion: Why this place is suitable for locals
For residents across Denver and the wider Colorado region, Hertz Car Rental – Denver – East Colfax Avenue serves as a suitable option for fulfilling diverse transportation needs. Its strategic location on East Colfax Avenue provides excellent accessibility, making it an easy destination to reach whether you're driving from a nearby neighborhood or utilizing Denver’s public transport network. This convenient placement is particularly beneficial for locals seeking a rental solution that bypasses the typically busier and more distant airport rental counters.
The branch offers a comprehensive suite of services, including a varied fleet that caters to the practical demands of Colorado living – from efficient sedans for city errands to robust SUVs for mountain adventures. While some customer experiences highlight opportunities for improvement in direct service at this location, the overall strength of the Hertz brand, coupled with features like their Gold Plus Rewards program and online booking system, can still make it a viable choice. The potential for competitive rates and the convenience of a neighborhood location make this Hertz branch a strong contender for locals who value accessibility and a broad selection of vehicles for their daily commutes, weekend getaways, or essential temporary transportation needs within the Centennial State. As with any service, it's always wise to confirm vehicle readiness and specific terms for a smooth rental experience.
Hertz Car Rental - Denver - East Colfax Avenue Services
Car Rental Agency
- Cargo Van Rental
Hertz Car Rental - Denver - East Colfax Avenue Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
Hertz Car Rental - Denver - East Colfax Avenue Location
Hertz Car Rental - Denver - East Colfax Avenue
5890 E Colfax Ave, Denver, CO 80220, USA
Hertz Car Rental - Denver - East Colfax Avenue Reviews
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★ 5★ 4★ 3★ 2★ 1Tony requires the basic knowledge of being a manager or even a decent employee. They promised a vehicle, and after driving an hour to pick it up, they said it needed an oil change and couldn’t leave the lot. He could have called and informed them of this but didn’t. I offered to wait, then he said it had safety recalls. His story would change, and he would continuously lie. I would suggest another location over this one.
Jun 16, 2025 · Zeke RowdenRude service...asks me why I don't want a hybrid - then says you don't care about the environment. Look buddy I'm heading into the mountains and don't want any issues getting up there safely. Not that that is any of your business unless your paying for my rental!Rude guy working here, I do not recommend this location!
Jul 07, 2025 · Deanna LayneI reserved a vehicle over a month in advanced. Less than 24 hours before my reservation I get a phone call from Hertz saying they don’t have a vehicle for me, and asked if I could move my trip dates. I did see all the bad reviews from this location, and was trying my luck. DO NOT GO TO THIS LOCATION! You will 100% be disappointed.
Jul 01, 2025 · Luis IbanezReading through the 5-star reviews confuses me. The first visit I had last two hours. They couldn’t seem to figure out how to bill my insurance or something, which I’ve never had an issue with before.I watched as they fumbled through their own software and asked me for my ID and information four times. When I came here a second time (not my choice, insurance required), the computer shorted out midway though the reservation details entry.The whole thing is a fiasco. Don’t go here. It makes more sense to go to the airport then gamble your time at this location.See the photos for the window chalk they left on my windows, ridiculous!🤯***Update- seeing that the location responded to other reviewers- no response for mine? I drove their car for two months- it was so loud that I held my ears as I drove through parking garages- it wasn’t even the right class of car. I drive a truck and was supposed to get a truck- but they only had a Ford EcoSport- so I was stuck with that for 2 MONTHS.Both experiences I had here were awful. Not sure why I gave two stars originally. Reading your canned responses is irritating- it is clear that others are having the same issues now that I had a year ago. That sucks.Horrible location, bad/ snails pace slow service, cars damaged, dirty- barely any selection. Computer issues (both hardware and employees knowing how to use them). What a joke 🤡
Nov 09, 2023 · Tyler WallaceSmall and clean place to pickup a rental. Quick service and they were awesome enough to upgrade my car! Def would go back to rent again
Jul 01, 2025 · David Amack
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