Hertz Car Rental - Des Plaines - Mannheim Road Photos










Hertz Car Rental - Des Plaines - Mannheim Road Introduce
For residents of Illinois, particularly those in the bustling Chicago Land Area, the need for a reliable car rental can arise for a multitude of reasons. Whether your personal vehicle is undergoing repairs, you're hosting out-of-town guests, planning a weekend getaway across the state, or simply need an extra set of wheels for a specific task, having access to a trustworthy car rental service is invaluable. Hertz Car Rental, a globally recognized name in the industry, offers a conveniently located branch on Mannheim Road in Des Plaines, IL, serving the diverse transportation needs of the local community.
Hertz has a long-standing reputation for providing a wide range of vehicles and services, striving to meet the expectations of various customers. While experiences can vary, this particular Des Plaines location aims to be a go-to spot for those seeking temporary transportation solutions in the northwest suburbs of Chicago. Understanding their offerings, location, and the experiences of other local users can help you make an informed decision for your next car rental.
The Hertz Car Rental branch is situated at 2170 Mannheim Rd, Des Plaines, IL 60018, USA. This address places it in a highly accessible area, particularly beneficial for residents of Des Plaines, Rosemont, Park Ridge, and other surrounding communities. Mannheim Road (US Route 12) is a major north-south thoroughfare that runs directly past O'Hare International Airport (ORD), making this location exceptionally convenient for those flying into or out of Chicago's busiest airport, even if it's not the primary airport rental counter itself.
Its proximity to a major transportation hub means that locals have relatively easy access, whether they are driving themselves or utilizing ride-sharing services from nearby neighborhoods. The location is well-integrated into the local road network, minimizing complex navigation. For those working or residing near O'Hare, this branch offers a practical alternative to the often busier and more expensive on-airport rental facilities. The ease of access contributes significantly to its suitability for Illinois residents needing a rental car without excessive travel time or hassle.
Hertz Car Rental, including its Des Plaines - Mannheim Road branch, provides a comprehensive array of services designed to cater to a wide spectrum of rental needs, from personal use to business requirements.
- Diverse Vehicle Fleet: Hertz offers a broad selection of vehicles to suit various preferences and purposes. This includes:
- Economy and Compact Cars (e.g., Chevrolet Spark, Ford Focus, Mazda 3 4-door): Ideal for fuel efficiency and city driving.
- Mid-size and Full-size Sedans (e.g., Chevrolet Malibu, Nissan): Comfortable for longer drives and more passengers.
- SUVs: Offering more space for luggage and passengers, suitable for families or those needing extra cargo room (e.g., Nissan Rogue).
- Minivans: Perfect for larger groups or families requiring maximum passenger and cargo capacity.
- Trucks & Cargo Vans: Available for moving, hauling, or commercial projects (note: the Mannheim Road location is also listed as "Des Plaines Box Truck Rentals - Mannheim Road").
- Electric Vehicles (EVs): For those looking for a more sustainable and modern driving experience.
- Specialty and Luxury Vehicles: Though availability varies, Hertz offers options like the "Ultimate Collection" (Exotics) or specific models like the Tesla Model 3 Standard Range for an upgraded experience.
- Flexible Rental Periods: Customers can rent vehicles for various durations, from short-term daily rentals to weekly or even longer-term arrangements, accommodating diverse travel plans or temporary needs.
- Additional Equipment: For added convenience and safety, Hertz typically offers optional add-ons such as child safety seats and GPS navigation systems.
- Protection Options: Renters can opt for various protection plans, including Loss Damage Waiver (LDW), Personal Accident Insurance (PAI), and Personal Effects Coverage (PEC), to provide peace of mind during the rental period.
- Hertz Gold Plus Rewards Program: This loyalty program offers benefits like expedited pick-up and drop-off, choosing a preferred vehicle on the spot (Hertz Gold Choice®), and earning points for free rentals and upgrades.
- Business Solutions: Hertz provides specialized programs for businesses, including corporate accounts, meetings and conventions support, and government and military traveler programs.
- One-Way Rentals: Depending on availability and specific routes, customers may be able to pick up a car at this location and drop it off at a different Hertz branch, which is convenient for multi-city travel within Illinois or beyond.
- Car Sales: Beyond rentals, Hertz also operates Hertz Car Sales, where well-maintained vehicles from their fleet are available for purchase, offering locals an option for reliable used cars.
The Hertz Car Rental - Des Plaines - Mannheim Road branch, like other Hertz locations, aims to provide a reliable rental experience with specific features that may appeal to local users:
- Convenient Airport Proximity: While not an on-airport location, its closeness to O'Hare International Airport makes it a practical choice for those flying in or out, potentially offering more competitive rates than direct airport counters while still being easily accessible.
- Friendly and Respectful Staff: As noted in customer feedback, some individuals have experienced "super nice" and "respectful" staff members. This positive interaction can significantly improve the rental process, making customers feel valued and well-assisted, especially from "the young man" mentioned in a review.
- Good Vehicle Quality (as reported by some): One positive review specifically mentioned receiving a "super nice Nissan" and that "the car was stunning." This indicates that the branch strives to provide clean and well-maintained vehicles, contributing to a pleasant driving experience for locals.
- Structured Rental Process: While one review noted that the "first day will take some time," this also implies that there is a defined process for renting a vehicle, especially for a "40/50k car." This structure, though requiring patience, suggests thoroughness in documentation and vehicle handover, which can be reassuring for renters.
- Diverse Fleet for Varied Needs: The ability to rent everything from economy cars to SUVs, and even specific models like the Tesla Model 3, allows this location to cater to a broad range of local transportation requirements, whether it's for efficiency, space, or a touch of luxury.
It is important for potential renters to note that customer experiences, as seen in the provided reviews, can sometimes be mixed. While some highlight positive interactions and vehicle quality, others express significant concerns about customer service, hidden fees, and vehicle condition. This suggests that while positive experiences are possible, it's prudent for customers to be thorough in their review of rental agreements and vehicle inspections upon pickup.
For reservations, inquiries, or any assistance regarding your car rental needs at this location, please use the following contact details:
Address: 2170 Mannheim Rd, Des Plaines, IL 60018, USA
Phone: (847) 297-7147
Mobile Phone: +1 847-297-7147
For residents across the Illinois region, especially those in the northwest suburbs of Chicago, Hertz Car Rental on Mannheim Road in Des Plaines offers a viable and often convenient option for their transportation needs. Its strategic location near a major highway and O'Hare International Airport makes it easily accessible for a wide range of local users, whether they are traveling for business, leisure, or simply need a temporary vehicle while their own is unavailable. This accessibility reduces the logistical burden often associated with car rentals, a significant benefit for busy individuals and families in Illinois.
The variety of vehicles available, from economical compacts to spacious SUVs and even specialty vehicles, means that locals can find a car that precisely fits their purpose, whether it's a short city trip, a family vacation to an Illinois state park, or a business trip across the state. The potential for receiving a "super nice" and well-maintained vehicle, as highlighted in positive customer feedback, underscores the possibility of a comfortable and enjoyable rental experience. Furthermore, the presence of dedicated staff, like the "young man" mentioned in a review, who are "nice and respectful," can make a considerable difference in ensuring a smooth process, especially for those who appreciate a personalized touch.
While acknowledging that some reviews highlight challenges with processes or unexpected fees, which is common across the rental industry and necessitates careful review of terms, the overall convenience, established brand presence, and reported positive staff interactions make this Hertz location a suitable consideration for Illinois residents. For those willing to be patient with the initial process and diligent in understanding their rental agreement, Hertz Des Plaines - Mannheim Road provides a practical and comprehensive solution for their car rental requirements, helping them stay mobile and connected within and beyond the Prairie State.
Hertz Car Rental - Des Plaines - Mannheim Road Inside
Car Rental Agency
- Cargo Van Rental
Hertz Car Rental - Des Plaines - Mannheim Road Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Hertz Car Rental - Des Plaines - Mannheim Road Location
Hertz Car Rental - Des Plaines - Mannheim Road
2170 Mannheim Rd, Des Plaines, IL 60018, USA
Hertz Car Rental - Des Plaines - Mannheim Road Reviews
phonemanagersalesfeesEVsmellflightdebit cardsupervisorreviews
★ 5★ 4★ 3★ 2★ 1I received a super nice Nissan. Staff very nice and respectful especially the young man. Yes the first day will take some time...but that's why I have a phone. You're not renting a bike it's a 40/ 50k car there is a process so be patient when you arrive.
Jun 04, 2025 · william kissaneThe worst customer service I've ever dealt with in my life hurts is nothing but a scam they steal from you they overcharge. They charge your account for fees That they don't tell you about. They don't let you use your own i pass. Too many problems with this company. Do not waste your time or money I will never ever referral anybody to this company ever again. All their cars are in horrible, horrible condition. Smells like cigarette smoke and puke in all of them .
Jun 18, 2025 · Tim BodeGot an accident needed a rental, the at fault insurance sent me here…The agent at the counter was friendly and got me the car that I needed, I wouldn’t say its perfect lolShe answered the questions I had and send me on my wayIt was in the winter, she did realize there is no tool for me to clean off the snow so she went back to grab me snow brush!the car only has half of gas tank, wish it was full!they are willing to drop me off/pick up the car at the car repair centeroverall, it wasn’t bad
Sep 08, 2023 · Sum LauHertz can do better. I booked an EV for a weekend rental. I was told the first car had an issue so they were finding me a different one. No problem and the wait was not that long. When I was given the "replacement" vehicle. I did my walk around and the car was dirty but again not too much of a problem. However when I sat inside this vehicle interior was filthy. The cup holder was caked with gunk. No floor mats in the front or back seats, the seats had crumbs in them and the headliners were dirty all around. I spoke with the rep and showed her and she said she would make sure to "take care of some of the bill" because they will be closed when I return it. Great. When I start the vehicle a message for an update pops on the screen and she tells me don't do the update Hertz will do it later. I take the vehicle anyway. Later that night at 12:30am the vehicle does the update automatically. This caused me to have to wait 30+ mins in the middle of the night to drive. Making me feel not safe. Lastly there was no regular slow charger in the vehicle..... When I called Hertz no answer at the local number and when I got a hold of someone at Hertz Corp I was told I did indeed receive a discount of $10 for Uber credit. $10 was not close to the amount needed for the multiple issues with this rental.
Oct 04, 2023 · Frederick HenryBe cautious! I rented a car for a month, returned it without issues, and paid in full. However, they took another payment 2 days later. Not only is this frustrating but it also raises concerns about their business practices.
Jun 03, 2025 · Elhadi Koufi
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