Hertz Car Rental - Des Planines R2b

- 2170 Mannheim Rd, Des Plaines, IL 60018

For residents across Illinois, particularly in the busy Des Plaines area, the need for a reliable car rental solution can arise for various reasons. Whether you're dealing with a vehicle that's in the shop, planning a family getaway, or require temporary transportation for business, a local car rental agency is often an essential resource. Hertz Car Rental, a globally recognized leader in the vehicle rental industry, maintains a branch in Des Plaines, aiming to provide a comprehensive range of options for your mobility needs.

Hertz has established itself as a prominent name through its extensive fleet and widespread operational network. This article will provide a detailed overview of the Hertz Car Rental location on Mannheim Road in Des Plaines, IL. Our goal is to help local users understand its services, assess its accessibility, and know what to expect from their rental experience with a major brand.

Location and Accessibility

The Hertz Car Rental branch in Des Plaines, IL, is strategically located at 2170 Mannheim Rd, Des Plaines, IL 60018, USA. This address places it very conveniently for residents not only within Des Plaines but also for those in surrounding communities such as Rosemont, Park Ridge, and Schiller Park. Mannheim Road is a significant north-south artery, providing excellent access to major expressways and the broader Chicagoland area, including proximity to O'Hare International Airport (ORD).

The typical operating hours for this location are Monday through Friday from 8:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM, with the branch generally closed on Sundays. These hours are designed to accommodate a variety of pick-up and drop-off schedules. A notable convenience offered by many Hertz Local Edition (HLE) branches, which this location is designated as (R2b), is the "Pick-Up Service." This service can be particularly beneficial for customers whose vehicles are being serviced or who otherwise need transportation to the rental office. It is highly advisable to call the branch directly at (847) 759-7455 in advance to confirm the availability of this service, including any specific terms, such as pick-up radius or preferred scheduling times. The ease of transportation to the rental location itself can significantly enhance the overall rental experience for locals.

Services Offered

• Diverse Vehicle Fleet: Hertz strives to offer a wide selection of vehicles to cater to various customer requirements. This typically includes fuel-efficient economy and compact cars (like the Chevrolet Spark or Ford Focus) for efficient city driving, comfortable intermediate and full-size sedans (such as the Chevrolet Malibu or Mazda 3) for general travel, and a range of SUVs (including the Nissan Rogue or Chevrolet Equinox) for families or those needing extra space and versatility.

• Minivans and Passenger Vans: For larger groups, family vacations, or events, minivans (e.g., Chrysler Pacifica) and larger passenger vans are usually available, providing ample seating and luggage capacity.

• Specialty and Luxury Vehicles: Depending on the specific branch's fleet availability and demand, customers may also find premium cars, luxury vehicles (like the Tesla Model 3 or Nissan Maxima), or vehicles from Hertz's specialized collections (e.g., Adrenaline Collection, Prestige Collection) for special occasions or an elevated driving experience.

• One-Way Rentals: For travelers planning to pick up a car in Des Plaines and return it to a different Hertz location (either within Illinois or out-of-state), one-way rental services are typically offered, providing significant flexibility for travel itineraries.

• Long-Term Rental Programs: For extended periods, such as temporary work assignments or while awaiting a new vehicle, Hertz offers flexible long-term rental programs that can provide more economical rates compared to daily rentals.

• Insurance Replacement Rentals: Hertz commonly partners with insurance companies to facilitate direct billing for customers whose vehicles are being repaired after an accident, aiming to streamline the process during a potentially stressful time.

• Optional Add-ons: Various optional services and protections are usually available, including GPS navigation systems, child safety seats, roadside assistance plans, and different coverage options (e.g., Loss Damage Waiver) to customize the rental experience.

Features / Highlights

• Global Brand Reliability: As a leading international car rental company, Hertz provides the widespread network and standardized procedures that many customers value. This can offer a sense of consistency and reliability across locations.

• Convenient Location with Pick-Up Service: The Des Plaines location's proximity to major roads and its potential offering of a "Pick-Up Service" significantly enhances convenience for local residents, especially those without immediate transportation.

• Hertz Gold Plus Rewards Program: Frequent renters can benefit from the Hertz Gold Plus Rewards program, which offers perks such as expedited service, bypassing the counter, and earning points towards free rental days. This can streamline the rental process for loyal customers.

• Vehicle Availability and Allocation: Hertz aims to match customer reservations with available vehicle classes. While the company strives to provide the requested class, fleet movements and demand can sometimes lead to variations. Customers are encouraged to confirm their preferred vehicle type upon arrival and communicate any specific needs.

• Customer Service Interactions: Hertz, as a brand, has established channels for customer support and feedback. While individual experiences at any location can vary, the company generally provides avenues for customers to address concerns or questions that may arise during a rental. Positive experiences with staff members, such as "Brian" noted in feedback for taking phone calls and arranging services, highlight the potential for excellent service.

• Transparency in Policies: It is standard practice for Hertz to outline its rental policies, including fuel, mileage, and potential additional charges. Customers are always advised to review their rental agreement thoroughly at pick-up, confirm the fuel level of their assigned vehicle, and discuss any concerns or pre-existing damage with the rental agent to ensure clarity and avoid misunderstandings upon return.

Contact Information

To make a reservation, inquire about specific vehicle availability, or for any general questions regarding your rental, you can contact the Hertz Car Rental branch in Des Plaines, IL, using the following details:

Address: 2170 Mannheim Rd, Des Plaines, IL 60018, USA

Phone: (847) 759-7455

Mobile Phone: +1 847-759-7455 (This appears to be the primary contact number for the branch.)

Conclusion: Why this place is suitable for locals

For residents of Des Plaines and the broader Illinois region, Hertz Car Rental on Mannheim Road offers a widely recognized and accessible option for their car rental needs. Its strategic location and potential for customer pick-up services make it a convenient choice for those in the local community. The diverse range of vehicles, from compact cars for daily commutes to spacious SUVs for family adventures, ensures that various transportation requirements can be met.

While customer experiences, as with any service provider, can sometimes vary, the underlying services and the commitment to providing a diverse fleet are consistent with Hertz's brand promise. For locals seeking the backing of a major rental company and a wide selection of vehicles for their journeys within Illinois or beyond, this Hertz location serves as a viable option. To ensure the smoothest possible experience, it is highly recommended that customers proactively verify their reservation details, perform a thorough inspection of their chosen vehicle at pick-up, and communicate any concerns directly with the staff to address them immediately. By engaging actively in the rental process, locals can confidently utilize Hertz for their transportation needs in and around Illinois.

Hertz Car Rental - Des Planines R2b

2170 Mannheim Rd, Des Plaines, IL 60018, USA