Hertz Car Rental - Evanston - North Green Bay Road Photos










Hertz Car Rental - Evanston - North Green Bay Road Introduce
For residents across Illinois, having access to a reliable car rental service is often a necessity, whether for business trips, family vacations, or when a personal vehicle is temporarily out of commission. Hertz Car Rental, a globally recognized name in the industry, maintains a local presence at 1901 Green Bay Road in Evanston, providing car rental options to the community. This branch aims to offer a variety of vehicles to meet diverse transportation needs, from compact cars for city driving to larger sedans or SUVs for longer journeys.
This article will delve into the offerings of the Hertz Car Rental location on North Green Bay Road in Evanston, discussing its geographical advantage, the types of services and vehicles typically available, and general features associated with renting from Hertz. We understand that choosing a car rental service involves considerations beyond just the vehicle itself, including the overall customer experience and the reliability of the booking process. While some customer experiences may vary, the aim here is to provide factual information about what this Hertz branch generally offers.
Hertz, as a major player in the car rental market, typically provides a comprehensive range of services, including flexible rental periods and various vehicle classes to cater to different budgets and preferences. For locals in Illinois, understanding these offerings can help in making informed decisions for their short-term or long-term transportation needs.
Hertz Car Rental - Evanston - North Green Bay Road is conveniently located at 1901 Green Bay Rd, Evanston, IL 60201, USA. This address places the branch in the northern Chicago suburb of Evanston, a well-established community with excellent connectivity to both Chicago and other parts of northern Illinois.
Green Bay Road is a significant arterial route in the northern suburbs, providing straightforward access to various local destinations and linking up with larger road networks. The location offers relatively easy access to major expressways such as I-94 (Edens Expressway), which connects Evanston directly to downtown Chicago and other suburbs. This makes it a practical pick-up and drop-off point for individuals traveling from different areas of Illinois. While specific public transit details for reaching this exact spot might vary, Evanston itself is well-served by Metra commuter rail and CTA 'L' trains (Purple Line), providing options for those who might use public transport to get to the rental office.
For customers living in Evanston and nearby North Shore communities, the North Green Bay Road location is highly accessible for quick car rentals. While it may not be an airport location, it serves the local community's everyday rental needs, whether for personal use, business travel, or temporary vehicle replacement.
Hertz Car Rental, including its Evanston - North Green Bay Road branch, typically offers a comprehensive suite of services to meet a wide range of customer needs in Illinois.
- Diverse Vehicle Fleet: Customers can generally choose from a variety of vehicle classes, including:
- Economy and Compact Cars: Ideal for fuel efficiency and urban driving.
- Mid-size and Full-size Sedans: Comfortable for longer trips and more passengers.
- SUVs: Ranging from small to large, suitable for families, luggage, or varied terrains. Popular models at Evanston include the Nissan Rogue (Small SUV).
- Minivans: Spacious options for larger groups or family vacations.
- Luxury and Premium Cars: For special occasions or an upgraded driving experience.
- Convertibles and Specialty Vehicles: Available for leisure or specific preferences (availability can vary).
- Trucks and Vans: Including cargo vans and pickup trucks for moving or larger hauling needs (though specific availability at this location for these might vary).
- Flexible Rental Durations: Rentals are available for daily, weekly, and monthly periods, offering flexibility for short trips, extended stays, or long-term needs.
- Optional Add-ons: Customers can typically add extra features such as GPS navigation systems, child safety seats (infant, toddler, and booster seats), and satellite radio.
- Insurance and Protection Plans: Hertz offers various protection options like Loss Damage Waiver (LDW), Personal Accident Insurance (PAI), and Personal Effects Coverage (PEC), allowing renters to manage their liability. Renters are typically required to have their own full coverage insurance.
- Hertz Gold Plus Rewards® Program: Loyalty program benefits for frequent renters, which can include expedited service, vehicle upgrades, and earning points towards free rental days.
- One-Way Rentals: The option to pick up a car at this Evanston location and return it to a different Hertz branch, which is convenient for inter-city travel within Illinois or across states.
- Age Requirements: Generally, the minimum age to rent is 20-80 years old, with a young driver fee applying for those aged 20-24.
These services collectively aim to provide a broad and versatile rental experience for both leisure and business travelers in Illinois.
The Hertz Car Rental branch on North Green Bay Road in Evanston, like other Hertz locations, aims to offer features that contribute to a reliable and efficient car rental experience.
- Diverse Fleet Availability: While specific vehicle availability can fluctuate, Hertz generally strives to offer a wide selection of car types to meet varying customer demands, from fuel-efficient compact cars to more spacious SUVs, with popular models like the Nissan Rogue often available.
- Online Booking and Management: Customers can easily book, modify, or cancel reservations online through the Hertz website, providing convenience and flexibility in planning.
- Standardized Rental Process: Being part of a large national chain, the rental process at Hertz locations generally follows a standardized procedure, which can be predictable for frequent renters.
- AAA Member Benefits: Hertz often partners with organizations like AAA, offering members discounts on base rates, free use of child seats, free additional qualified drivers, and free Hertz Gold Plus Rewards® membership.
- Mileage Options: Most rentals typically include unlimited mileage, which is a significant benefit for those planning longer road trips within Illinois or across state lines.
- Digital Confirmation and Receipts: Rental confirmations and receipts are typically sent via email, simplifying record-keeping for customers.
- Accessibility by Road: The location on Green Bay Road provides relatively easy access for customers in Evanston and surrounding North Shore communities, with proximity to major expressways.
- Varied Payment Options: Hertz typically accepts major credit cards, and certain locations may accept debit cards for deposits, though specific policies can vary.
While the general features aim to provide a positive experience, individual customer experiences, as indicated by some reviews, can sometimes vary, highlighting the importance of clear communication with the branch.
For direct communication and inquiries about car rentals at the Hertz Car Rental - Evanston - North Green Bay Road location, please use the following contact information:
Address: 1901 Green Bay Rd, Evanston, IL 60201, USA
Phone: (847) 733-7553
Mobile Phone: +1 847-733-7553
It is recommended that prospective renters use the provided phone numbers for specific questions regarding vehicle availability, rental terms, or to clarify any booking details. Given that car availability can change rapidly, a direct phone call can often provide the most up-to-date information. While online booking is available through the main Hertz website, direct communication with the local branch can be beneficial for specific inquiries related to this Evanston location. It's always advisable to confirm your reservation and any specific vehicle requests prior to arrival.
For locals in Illinois, the Hertz Car Rental on North Green Bay Road in Evanston serves as a functional option for their car rental needs, particularly for those residing in the North Shore area. While some customer experiences, as highlighted in reviews, indicate areas where service could be improved, the branch generally provides access to a wide array of vehicles under a globally recognized brand. For individuals needing a reliable car for a short trip, a weekend getaway, or as a temporary replacement vehicle, Hertz offers the basic framework of a car rental service.
The convenience of its Evanston location, coupled with the typical benefits associated with a large rental company like various vehicle types and flexible rental durations, makes it a viable choice. For those who prioritize a diverse fleet and the backing of a large network, Hertz remains a widely accessible option across Illinois. It is always recommended that locals confirm their specific vehicle requests and rental terms in advance to ensure the best possible experience when utilizing this branch.
Hertz Car Rental - Evanston - North Green Bay Road Inside
Car rental company
- Cargo van rental
Hertz Car Rental - Evanston - North Green Bay Road Details
Service options
- On-site services
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Payments
- Credit cards
- Debit cards
Hertz Car Rental - Evanston - North Green Bay Road Location
Hertz Car Rental - Evanston - North Green Bay Road
1901 Green Bay Rd, Evanston, IL 60201, USA
Hertz Car Rental - Evanston - North Green Bay Road Reviews
pick upcallcleanmanagernumberteslapeoplecompact car30 minutesmorning
★ 5★ 4★ 3★ 2★ 1The customer service associate I talked to over the phone today was incredibly rude and dismissing. I was just trying to see what cars were available to rent and could tell from the start she was just trying to get me off the phone. I had one last question to ask at the end and she hung up on me. I called back and after answering me she said “I’m too busy to be having long conversations on the phone”. This was a 2-3 minute conversation. While I understand it was busy the way the call was handled was incredibly unprofessional.
Jul 16, 2025 · Sneha MddeI have attempted to rent a car from this location on four different occasions. Not once have they had the car that I requested. They will give you a different car, then force you to pay for the convenience, because "this is not a compact car, so it costs more." This time, when we expressed upset over the fact that they, once again, did not have the car we requested. The employee then said "I don't deal with emotionally un-intelligent adults." What a disgraceful way to speak about customers. You are better off going to the Des Plaines location. Better customer service and *they will actually have your car.*
Jul 09, 2025 · Alex GunnGood and fast service. I've rent cars from them several times and have not had any issues or bad experience. The only downside is that their operation time is really short (just for my needs) and the location is pretty tricky to get into and out of.
Jun 11, 2025 · DrB NuggzWent there to pick up a car, had to move my appointment back because of my meeting that was going long. The guy seemed nice at first but he ended up being so belittling. He told me to put my card in the reader without telling me why. I asked why, because I prepaid for the reservation, and he said it's a deposit. I said oh for like damages? He said for your reservation. I asked how much the deposit is. he said $200. I still complied. Afterwards he made a comment about how this must be my first time renting a car, and I said no it isn't. he said oh I see so you just haven't done it in a while. I said no, I did it a few weeks ago as well, and that I've just never had somebody ask me to pay for something without fully telling me what I'm paying for. I had to ask if it was refundable. I also had to ask to see the renters agreement because he was trying to have me sign for it before showing it to me. Kept trying to upsell me. Go somewhere else if you can afford it.
Apr 11, 2025 · Skyler StoneI can’t begin to describe how much this place sucks. When I came in, there were two people at the front desk and one customer working with them. I am now on minute *45* of waiting, as both hertz employees try to resolve the issue of the *one* customer in front of me. I’ve been rudely dismissed both times I’ve asked when I can expect to be served. The interior/carpet is also filthy, which I wouldn’t care about except I now apparently live here. The very existence of this place diminishes hertz’s brand.
May 22, 2025 · David C
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