Hertz Car Rental - Houston - Savings Group Travel HLE Photos





Hertz Car Rental - Houston - Savings Group Travel HLE Introduce
Welcome to your guide for the Hertz Car Rental - Houston - Savings Group Travel HLE location, a key transportation service provider situated conveniently on Westheimer Road. For residents and visitors traveling within the Texas region, having a reliable local car rental agency is essential, whether you're planning a weekend getaway, need a temporary replacement vehicle, or are organizing group travel. This particular Hertz location serves as a local hub, offering a variety of vehicle solutions tailored to the needs of the Houston community and surrounding areas.
As a professional Car rental agency and Transportation service, this Westheimer Road facility is part of a nationally recognized brand known for its extensive fleet and specialized rental programs. The "HLE" designation typically denotes a Hometown Local Edition, focusing on neighborhood convenience rather than solely airport traffic, making it a perfect spot for Houstonians needing quick, easy access to a rental car for everyday or special travel needs. We aim to provide clear, factual, and helpful information to ensure your next rental experience in Texas is as smooth as the Texas highway.
The vastness of Texas often necessitates a reliable personal vehicle, and for those times when your own car is unavailable, or you have unique transportation requirements, a local rental agency like this one provides a much-needed service. This location specifically caters to local residents and businesses, avoiding the sometimes overwhelming complexity and high volumes associated with major airport rental centers.
The Hertz Car Rental - Houston - Savings Group Travel HLE is strategically located in a high-traffic, highly accessible part of West Houston. You can find this location at:
- Address: 11830 Westheimer Rd, Houston, TX 77077, USA
This address places the agency near the heart of the bustling Westchase District, providing easy access from both the Sam Houston Tollway (Beltway 8) and major thoroughfares connecting to the Energy Corridor. This central positioning is a significant benefit for people living and working in West Houston, Katy, and surrounding suburbs, making pick-up and drop-off simple and efficient. The convenience of a neighborhood location means less hassle navigating airport traffic and a smoother start to your rental period.
In terms of physical access, the location is designed to accommodate all customers. Accessibility highlights include:
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
These provisions demonstrate a commitment to serving every member of the Texas community, ensuring that mobility is never a barrier to securing the transportation you require. We encourage all potential customers to call ahead to discuss any specific accessibility needs they may have regarding vehicle selection or assistance during the rental process.
As a full-service car rental agency, the Hertz location on Westheimer Road provides a wide range of rental options to suit almost any travel purpose, from daily errands to cross-state road trips. The fleet is designed to meet the diverse needs of the Texas market, including:
- Standard Car Rental: A broad selection of vehicles from economy and compact sedans for fuel efficiency, to full-size vehicles like the popular Chevrolet Malibu, perfect for comfortable city travel.
- SUV Rentals: Options ranging from small SUVs like the Nissan Rogue to larger models, ideal for families, extra luggage, or navigating variable Texas weather conditions.
- Specialty Vehicle Rentals: Access to specific categories like luxury cars, convertibles, or electric vehicles (EVs) through various Hertz collections, depending on local availability.
- Cargo Van Rental: Specifically mentioned among the location's offerings, providing essential utility for moving, business deliveries, or transporting large items throughout the Houston area and beyond.
- Flexible Payment Options: The agency accepts major Credit cards and Debit cards for secure and convenient transaction processing. Note that specific policies apply to debit card rentals, and customers should inquire directly for full details.
The Hertz - Savings Group Travel HLE offers several features that make it a compelling choice for Texas renters:
- Active Military Discounts: A commendable highlight of this location is the offering of discounts for active military personnel, acknowledging and supporting those who serve our country.
- Potential for Unlimited Mileage: Many rental agreements, especially those booked through partner programs like AAA, often include free unlimited mileage on most rentals. This is a crucial feature for Texas travel, where long distances are common, offering peace of mind and predictability in rental costs.
- Focus on Local Service: Being a "HLE" (Hometown Local Edition) branch, this agency specializes in local community needs, such as insurance replacement rentals, short-term local travel, and servicing those who prefer to rent outside of busy airport terminals.
- Flexible Operating Hours: The location maintains local operating hours, typically open Monday through Friday from 9:00 AM to 6:00 PM and Saturday from 9:00 AM to 3:00 PM, catering to business professionals and weekend travelers. (Note: Always confirm hours before visiting).
- Digital and Loyalty Program Benefits: Customers can benefit from the broader Hertz Gold Plus Rewards program, which offers perks like priority service and the ability to earn points for future rentals.
For reservations, inquiries about the fleet, specific pricing, or rental policies, prospective renters should contact the location directly.
Contact details are:
- Address: 11830 Westheimer Rd, Houston, TX 77077, USA
- Phone: (713) 785-1284
- Mobile Phone: +1 713-785-1284
Choosing the Hertz Car Rental - Houston - Savings Group Travel HLE location provides a mix of big-brand resources with local, neighborhood convenience, which is a significant advantage for a Texas renter. This location stands out because of its commitment to certain customer segments, such as the active military community, and its focus on being an accessible, local alternative.
The overall customer experience, as with any service provider, can vary, but there is evidence of exceptional individual service. One customer review specifically praised an employee named Nancy for providing "very nice, helpful, and honest" service, ensuring the process was "quick and smooth." This highlights the potential for personalized, positive interactions that can make a substantial difference in the rental experience. For a local user, knowing there is the potential for dedicated staff who prioritize customer satisfaction is a powerful reason to choose this branch.
However, potential customers should be aware that the overall company performance and specific branch policies sometimes lead to friction, as evidenced by another review concerning one-way rentals and cancellations. This underscores a critical piece of advice for all renters in Texas: always confirm the exact terms and conditions of your reservation. Specifically, if you plan a one-way rental (dropping the car at a different Hertz location), confirm this policy and any associated fees with the Westheimer location directly before finalizing your booking. Similarly, if your reservation includes estimated mileage instead of unlimited mileage, be sure you understand the cap and the cost per extra mile, particularly for long drives across the vast distances Texas often demands.
Ultimately, this Hertz location on Westheimer Road is a reliable, accessible option for your local car and cargo van rental needs in Houston. By leveraging the available discounts, such as those for active military members, and clearly communicating your rental needs (especially for one-way or specialized vehicles), you can take full advantage of this convenient, neighborhood-focused transportation service in the heart of Texas.
Hertz Car Rental - Houston - Savings Group Travel HLE Services
Car Rental Agency
- Cargo Van Rental
Hertz Car Rental - Houston - Savings Group Travel HLE Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
Hertz Car Rental - Houston - Savings Group Travel HLE Location
Hertz Car Rental - Houston - Savings Group Travel HLE
11830 Westheimer Rd, Houston, TX 77077, USA
Hertz Car Rental - Houston - Savings Group Travel HLE Reviews
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★ 5★ 4★ 3★ 2★ 1Due to the reviews, I was very hesitant to rent from this location, but thanks to Nancy, my experience went very well. Nancy was very nice, helpful, and honest! She also ensured that the process was quick and smooth. I would definitely recommend her to others. Thanks Nancy for your amazing customer service!
Oct 06, 2025 · Tarsha GreenHertz is not what it used to be and this location is certainly the living proof that this company should go bankrupt and the world will be better without it.I made a reservation online and upon my arrival they told me they would not give me a car because I was planning to return it at a different location in Houston mind you. And on top of that the woman told me I needed to call customer service to cancel my reservation. So full of crap. Don’t rent with hertz and don’t rent at this place.
Jul 09, 2025 · Aldrick GMI rented a vehicle at this location and went to pick it up I had rented an SUV when I got there I met Shahid and he told me he had no SUV's available and could only put me in a sedan. I told him that will not work and I was not happy as I needed this for taking my son back to college. Shahid understood my situation and upgraded me at no additional charge to a vehicle that was perfect for my situation I really appreciated the great customer service from Shahid.
Aug 28, 2025 · Chris ShugrueSam was rude and unhelpful, was running 10 minutes late on a return they told me basically too bad so sad and modified the reservation for 2 days later AND charged my card without expressed consent to do so. To make sure they could charge for 2 whole days they modified it until EOD on the second day. I called corporate and got the drop off modified to a location that was open and paid less, which of course was an option they didnt offer nor would they probably have granted from what i see on other posts but its a wonderful thing to be a travel agent that knows better. 10 minutes would not have hurt or offering a solution that didnt tack on an additional 200 dollars would have been nice, how youre down one more car and im writing this review everywhere I can because dont pwm. Also you hung up on my sister in law, extremely uncouth. We could have potentially made it in time but I very much didn't want to deal with the shenanigans at this location more than I already had to.
Jul 05, 2025 · M XBooked a car a week in advance, then not ready when I drove there to pick it up!! An hour and 1/2 later, still no car! I am angry!
Oct 11, 2025 · Sh Br
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