Hertz Car Rental - Humble - Highway 59 North

- 20465 US-59 SUITE A, Humble, TX 77338

For Texans residing in or visiting the northeastern corner of the Houston metro area, the Hertz Car Rental location, conveniently named the Humble - Highway 59 North branch, provides a reliable solution for all short- and long-term vehicle needs. Situated in a prime, accessible spot, this agency is a local extension of the globally recognized Hertz brand, focusing on delivering the company's trademark vehicle quality and customer service to the community.

Whether you need a quick replacement vehicle while your car is in the shop, a comfortable sedan for a business trip, or a van for a home project or group outing, this Hertz branch is equipped to serve. They specialize purely in vehicle rental, positioning themselves as experts in providing clean, reliable transportation. Customers have highlighted that when the staff is "warm and attentive," the entire rental process is "smooth and stress-free," resulting in an "absolutely amazing" trip with a vehicle in excellent condition. This focus on getting the fundamentals right—quality vehicles and friendly support—is what makes Hertz a continued choice for many local users.

The facility is officially categorized as a Car rental agency, but notably includes specific options like Cargo Van Rental to cater to a broader range of personal and light commercial moving or hauling tasks within the Texas region.

The Hertz Car Rental - Humble - Highway 59 North branch boasts a highly convenient location for local customers. Its official address is 20465 US-59 SUITE A, Humble, TX 77338, USA. This placement directly on US-59 (Eastex Freeway) ensures easy access from surrounding communities such as Kingwood, Atascocita, and the greater Houston area. It is a neighborhood location designed to be the go-to resource outside of the major airport hubs.

Operating hours are Monday through Friday from 7:30 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM, with the location typically closed on Sunday. It is advisable for customers to always confirm these hours, especially on holidays, to ensure smooth pick-up and drop-off experiences. For accessibility, the location provides features that ensure a welcoming environment for all customers, including a Wheelchair accessible entrance and a Wheelchair accessible parking lot.

The Humble - Highway 59 North Hertz branch offers a variety of rental solutions and ancillary services to ensure a seamless experience for Texas renters. Core services provided include:

• Full-spectrum Car Rental Agency services, featuring a fleet that typically includes economy cars (such as the Chevrolet Spark or Ford Focus), sedans (like the Nissan Altima or Chevrolet Malibu), SUVs (such as the Chevrolet Equinox or Nissan Rogue), and minivans.
• Dedicated Cargo Van Rental options for customers needing utility vehicles for moving, delivery, or commercial projects.
• The popular "Manager’s Special," which allows renters to secure a vehicle—guaranteed to be an Economy class or larger—at a value price, though the specific make and model are determined at the time of pick-up. This class is also where customers may receive an Electric Vehicle (EV), offering an opportunity to experience newer technology.
• Onsite services for all rental transactions, including vehicle pick-up and return directly at the branch location.
• A range of optional add-ons, which may include Liability Insurance Supplement (LIS), Loss Damage Waiver (LDW), Personal Accident Insurance (PAI), Personal Effects Coverage (PEC), and GPS systems (Hertz NeverLost®).
• Electronic toll payment options, such as the e-toll service, to allow for convenient travel on tolled roads throughout Texas and beyond.

Several key features and benefits set the Hertz Humble - Highway 59 North location apart, particularly for the local Texas customer base:

• The branch offers Active military discounts, a valued benefit for the large number of military members and their families in Texas.
• The fleet includes the unique Manager's Special, which provides a guaranteed vehicle upgrade to an economy or larger car, often including the opportunity to try an Electric Vehicle (EV) at a discounted rate.
• The location is committed to accessibility, featuring both a Wheelchair accessible entrance and a Wheelchair accessible parking lot.
• Flexible payment methods are accepted, including both Credit cards and Debit cards, providing renters with multiple options for their deposit and final payment.
• The availability of Cargo Van Rental ensures that the branch can meet both passenger and light commercial transport needs for the community.

For Texans who require direct communication with the local team for reservations, modifications, or inquiries about fleet availability, here is the essential contact information for the Humble branch:

• Address: 20465 US-59 SUITE A, Humble, TX 77338, USA
• Phone: (281) 548-9962
• Mobile Phone: +1 281-548-9962

It is always recommended that customers call ahead for the most up-to-date information on vehicle availability, especially when booking specialized categories like Cargo Vans or the popular Manager’s Special, which is subject to available inventory.

Choosing Hertz Car Rental on Highway 59 North in Humble is a decision that often comes down to the quality of the vehicle fleet and the potential for great value. Customers often choose this location for the clean, reliable cars that ensure a smooth travel experience, such as those used for important solo trips. The Manager's Special is a significant draw, providing the chance to receive a vehicle class larger than expected at a competitive price point, sometimes including an exciting new Electric Vehicle (EV) for an adventurous driving experience.

However, as with all service-based businesses, the quality of the on-site customer experience can vary. While many customers report an initial exceptional, prompt, and efficient check-in process, instances of technical difficulties (such as with a newer EV) have demonstrated areas where the follow-up customer service could be improved, particularly in terms of empathetic communication and professional handling of post-rental complaints. Customers who prioritize a completely seamless, high-touch resolution process for unexpected issues should be aware that, at times, they may need to follow up with corporate customer service to feel fully "heard" and resolve complex technical problems.

Ultimately, this Hertz branch remains a worthwhile choice for local Texans due to its strong core offerings: a convenient location on a major Texas highway, a diverse fleet that includes unique options like the Manager's Special and Cargo Vans, acceptance of both credit and debit cards, and valuable benefits like the Active military discount. The positive testimonials about prompt pick-up service and the high quality of the rental car itself confirm that Hertz delivers on its primary promise of reliable transportation for the Humble community.

Hertz Car Rental - Humble - Highway 59 North

20465 US-59 SUITE A, Humble, TX 77338, USA