Hertz Car Rental - Indianapolis - Indianapolis International Airport (IND) Photos










Hertz Car Rental - Indianapolis - Indianapolis International Airport (IND) Introduce
For travelers flying into Indianapolis or Hoosiers returning home via air, having immediate access to reliable transportation is key to a smooth journey. Hertz Car Rental, a globally recognized brand, provides a convenient pick-up and drop-off point right at the Indianapolis International Airport (IND). This location is designed to cater to the needs of both leisure and business travelers, offering a gateway to explore Indianapolis and the diverse landscapes of the surrounding Indiana region.
This article will provide a detailed overview of the Hertz Car Rental branch at IND, covering its location and accessibility, the range of services typically offered, key features, and important considerations for local users navigating airport car rentals in Indiana.
Hertz Car Rental at Indianapolis International Airport (IND) is located at:
7800 Col. H. Weir Cook Memorial Dr, Indianapolis, IN 46241, USA
The Indianapolis International Airport (IND) is situated southwest of downtown Indianapolis, and the car rental facility is typically located within or very close to the terminal, often within the Ground Transportation Center on the first floor of the Terminal Garage. This design ensures maximum convenience for arriving passengers, allowing them to quickly proceed from their flight to their rental vehicle. As the "Crossroads of America," Indianapolis boasts excellent interstate connections (I-70, I-65, I-69, I-74), making it easy to drive from the airport to downtown Indianapolis or to any other destination within Indiana and beyond. For locals returning from trips, the airport location offers a straightforward drop-off, seamlessly connecting their flight to their continued journey by car.
Hertz at Indianapolis International Airport typically offers a comprehensive suite of car rental services tailored for airport operations:
Wide Vehicle Selection: A diverse fleet of vehicles is generally available to suit various travel needs, including economy cars for fuel efficiency, compact and mid-size sedans for comfortable city and highway driving, and full-size sedans for more space. Popular options at this location often include Nissan Rogue (Small SUV), Chevrolet Malibu (Large Sedan), and Mazda 3 (Medium Sedan).
SUVs and Minivans: For families, larger groups, or those needing extra cargo space, a range of SUVs (e.g., small, standard, large) and minivans (e.g., Chrysler Pacifica) are typically on offer, ideal for longer trips or carrying sports equipment.
Luxury and Specialty Vehicles: Depending on availability, Hertz may also offer premium, luxury, or specialty vehicles for those looking for an upgraded experience, though specific models can vary. For those seeking an exotic experience, the "Ultimate Collection" may also be accessible through this location or nearby specialized branches.
Flexible Rental Durations: Rentals can be arranged for daily, weekly, or longer periods, accommodating short business trips, extended vacations, or temporary vehicle needs.
Hertz Gold Plus Rewards Program: Members of this program can often enjoy expedited service, bypassing the counter and heading straight to their pre-assigned vehicle in the Gold Choice area, significantly speeding up the pick-up process.
Protection Products: Various optional protection plans are available, such as Loss Damage Waiver (LDW), Liability Insurance Supplement (LIS), Personal Accident Insurance (PAI), and Personal Effects Coverage (PEC), allowing renters to choose coverage based on their existing insurance and peace of mind.
Online Booking and Mobile Check-in: Hertz provides robust online platforms for booking and managing reservations, and the mobile app allows for mobile check-in to potentially bypass lines and streamline the pick-up process.
Airport Convenience: The primary highlight is its location directly at Indianapolis International Airport, providing seamless access for air travelers. This is particularly beneficial for out-of-state visitors and returning Indiana residents who need immediate transportation upon arrival.
Global Brand Reliability: As a major international rental company, Hertz generally maintains a large fleet and offers widespread customer support, including roadside assistance, which can be reassuring for travelers.
Wide Operating Hours: The IND branch typically operates from 7:00 AM to 11:59 PM daily, accommodating various flight schedules and offering flexibility for pick-up and drop-off.
Gold Plus Rewards Benefits: For frequent renters, the Gold Plus Rewards program can significantly enhance the rental experience with faster service and vehicle choice options, reducing wait times often associated with airport car rentals.
However, some customer experiences at this specific airport location indicate areas for improvement. Concerns have been raised regarding vehicle cleanliness, pre-existing cosmetic damages not being thoroughly documented by staff, and instances where customers felt pressured to accept vehicles with issues due to limited alternatives. While staff professionalism can vary, some customers have noted positive interactions with empathetic and helpful personnel. It is strongly advised for customers to thoroughly inspect their rental vehicle in good lighting before leaving the garage, take photos or videos of any pre-existing damages (scratches, dents, cracks, cleanliness issues), and ensure all such issues are acknowledged on their rental agreement to avoid potential charges upon return. Confirming all terms and conditions, including debit card holds, before completing the rental is also crucial.
For inquiries, reservations, or assistance with your car rental at Indianapolis International Airport, you can contact Hertz using the following details:
Phone: (317) 315-1700
Mobile Phone: +1 317-315-1700
Address: 7800 Col. H. Weir Cook Memorial Dr, Indianapolis, IN 46241, USA
For the most accurate and up-to-date information regarding vehicle availability and specific rental policies, contacting the branch directly during their operating hours is recommended.
For Indiana residents, particularly those who frequently travel by air, Hertz Car Rental at Indianapolis International Airport (IND) serves as a suitable and often necessary resource for seamless transportation. Here's why this airport location is a viable option for Hoosiers:
Ultimate Convenience for Air Travelers: For locals flying in and out of Indianapolis, the on-airport location eliminates the need for separate transportation to an off-airport rental facility. This direct access makes the transition from plane to car incredibly efficient, saving valuable time and hassle, especially after a long flight.
Gateway to Exploring Indiana: With direct access to major interstates (I-70, I-65), renting a car from IND allows locals to easily connect to various parts of the state for leisure (e.g., state parks, lake destinations) or business, leveraging Indianapolis's reputation as the "Crossroads of America."
Wide Range of Vehicles for Diverse Needs: Whether it's a small SUV for a solo trip, a full-size sedan for family visits, or a minivan for a group outing to an Indiana event, the extensive fleet typically available at Hertz IND caters to various local travel requirements.
Hertz Gold Plus Rewards Benefits: For frequent flyers and renters, being a Gold Plus Rewards member can streamline the pick-up process, allowing them to bypass lines and choose a vehicle directly from the lot, making it a faster and more appealing option for returning Hoosiers.
Established Support System: As part of a large, well-established company, Hertz offers widespread customer support and roadside assistance, providing a sense of security for Indiana residents traveling near and far.
While it's important for local customers to be diligent in inspecting vehicles and confirming all rental terms, the sheer convenience and range of options offered by Hertz Car Rental at Indianapolis International Airport make it a practical and often essential choice for Indiana residents managing their air travel and subsequent ground transportation needs.
Hertz Car Rental - Indianapolis - Indianapolis International Airport (IND) Details
Service options
- Onsite services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Hertz Car Rental - Indianapolis - Indianapolis International Airport (IND) Location
Hertz Car Rental - Indianapolis - Indianapolis International Airport (IND)
7800 Col. H. Weir Cook Memorial Dr, Indianapolis, IN 46241, USA
Hertz Car Rental - Indianapolis - Indianapolis International Airport (IND) Reviews
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★ 5★ 4★ 3★ 2★ 1The pick up of the vehicle was fine. Walked to the lot. Staff told us to choose from the available vehicles. We selected a Kia small suv for the room. But inside the airport garage it was quite dark and several cosmetic issues were noted once we stopped outside in the sun. I'm including photos and hope they don't try to charge me for damages. There were a couple of deep scratches, a few dents, and a small crack in the windshield.
Jul 05, 2025 · Richard MooreReserved an SUV online as I flew in from out of state. Check-in was easy, but I was not informed when booking online that there would be an additional hold on my debit card for the duration of my rental. When I went out to get the vehicle, it was filthy. No one offered to walk the vehicle with me, so I went into the rental booth in the parking garage and requested a different vehicle. The vehicle they then gave me was a Nissan. Although it was not as bad as the Jeep they tried to get me to sign for, it was still dirty. They didn't change my paperwork or even walk out to look at either vehicle. They told me they didn't have any other vehicles and I could pick from those two. When I went to leave the lot, the gentleman at the booth fixed my paperwork and apologized. He was the only person who had empathy for the situation and offered great customer service. Would not recommend this location.
Mar 05, 2025 · Rebecca CarpenterNormal experience getting a car as a gold member, just DO NOT pay for a class upgrade on-line. I did this trip (frequent business traveler) yet when I arrived my reservation was in the SAME LOT with the SAME CARS as the last trip. It was as if my GREAT UPGRADE offer was just ignored. Paying a higher rate for the exact same class of car I got the last time I visited this location. WASTE OF MONEY.
Jul 07, 2025 · Jeffrey OsworthAfter getting completely ghosted by Budget (despite having a confirmed reservation), I walked over to the next counter at Hertz—and the difference was night and day.No line. I booked online right there (they only take reservations), and within 20 minutes I was in a clean, comfortable car headed to Chicago. Drop-off in St. Charles, IL was a total breeze.Huge thanks to Hertz for saving the day and making a stressful situation way easier.
Jul 13, 2025 · Alex KovalchukWe are Presidents Circle members, and according to Hertz, we are entitled to our choice of vehicles within a certain class and certain free upgrades to the next higher class of vehicle. I can confirm that Hertz WILL NOT honor these benefits. At the Indianapolis Airport Hertz location, they will REQUIRE that you take one specific vehicle and they will not honor the benefit for the free upgrade in class. They will demand that you take a specific vehicle in whatever class - and they will tell you that you’re simply not entitled to any upgrade. I would recommend steering clear of Hertz - especially if you are a Presidents Circle member.
Jul 08, 2025 · K M
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