Hertz Car Rental - Joliet - West Jefferson Street

- 2151 W Jefferson St, Joliet, IL 60435

For residents and visitors navigating the diverse landscapes of Illinois, having access to reliable transportation is paramount. Whether you're planning a family road trip to one of Illinois's state parks, need a temporary vehicle while yours is in the shop, or require a comfortable ride for business in the Chicago metropolitan area, a trusted car rental agency is an invaluable resource. Hertz Car Rental, a globally recognized name in vehicle rentals, offers a convenient location on West Jefferson Street in Joliet, IL, catering to a wide array of personal and business travel needs.

The Hertz branch in Joliet aims to provide a seamless and competitive rental experience, offering a diverse fleet of vehicles and customer-focused services. Their commitment to client satisfaction, as highlighted by local reviews, makes them a go-to option for many in the Illinois community. This article will explore what you can expect from Hertz Car Rental on West Jefferson Street, from its location and available services to valuable insights from real customer feedback.

Hertz Car Rental - Joliet - West Jefferson Street is conveniently situated at 2151 W Jefferson St, Joliet, IL 60435, USA. West Jefferson Street (also known as US Route 52) is a major commercial artery running through Joliet, a prominent city southwest of Chicago. This location is easily accessible for residents of Joliet and surrounding Will County communities such as Plainfield, Shorewood, and Crest Hill.

Being on a main thoroughfare means the branch is simple to find and reach by car. It is also near local amenities and businesses, making it a practical choice for those who need a rental for daily errands, short trips, or business purposes within the immediate area. While not an airport location, its presence within a well-trafficked commercial zone ensures good accessibility for local pickups and returns, avoiding the potentially higher costs or logistics associated with airport-based rental counters.

Hertz Car Rental typically offers a comprehensive range of services and a diverse fleet to meet various customer requirements. The Joliet - West Jefferson Street location provides:

• Wide Range of Vehicle Classes: Customers can choose from an extensive selection of vehicles, including:
  • Economy and Compact Cars: Such as the Chevrolet Spark or Ford Focus, ideal for fuel efficiency and city driving.
  • Mid-size and Full-size Sedans: Like the Mazda 3, Chevrolet Cruze, or Chevrolet Malibu, offering comfort for longer journeys.
  • SUVs: Including Chevrolet Equinox, Jeep Compass, or Hyundai Santa Fe, providing more space for families, luggage, or varying Illinois road conditions. Larger SUVs like the GMC Yukon may also be available.
  • Minivans: For larger groups or families needing maximum passenger and cargo capacity.
  • Specialty Vehicles: This branch, and Hertz generally, also offers electric vehicles (like Tesla Model 3 and Model Y), luxury cars, convertibles, and even trucks or vans for more specialized needs. The "Manager's Special" is often a popular and cost-effective option, offering a vehicle from available inventory at a good rate.
• Flexible Rental Durations: Hertz caters to various rental needs, from daily and weekend rentals to weekly and long-term (e.g., monthly) rentals, providing flexibility for different trip lengths or temporary vehicle requirements.
• Competitive Pricing: This location aims to offer "competitive price" and "great rates," with some customers finding deals as low as $69.00 per day. March is noted as often being the cheapest month to rent.
• One-Way Rentals: For travelers needing to pick up a car in Joliet and drop it off at a different Hertz location (within Illinois or across states), one-way rentals are generally available, though intercity fees may apply.
• Hertz Gold Plus Rewards Program: This loyalty program offers benefits such as expedited service, bypassing the counter, and earning points for free rental days. AAA members often receive additional perks like discounts, free child seats, and free additional qualified drivers.
• Additional Products and Services: Customers can typically add optional extras like GPS navigation systems, child safety seats (infant, child, and booster), and various protection plans (e.g., Loss Damage Waiver - LDW, Personal Accident Insurance - PAI) for added convenience and peace of mind.
• Pet-Friendly Rentals: A notable service highlight is their pet-friendly policy, allowing customers to "bring the dogs" along for the trip, a huge plus for pet owners.
• EV Rentals: This location offers Electric Vehicles (EVs), including Teslas. Hertz provides information on how to operate, charge, and manage an EV rental, with charging costs typically billed on the final receipt.

The reviews provided offer a candid look at the strengths and areas for attention at Hertz Car Rental - Joliet - West Jefferson Street:

• Helpful and Accommodating Staff: A strong highlight is the "super helpful" nature of the staff. Customers appreciate their willingness to assist with "last minute rental" needs or extensions, indicating a responsive and flexible approach to customer service. This personal touch significantly enhances the rental experience.
• Competitive Pricing: The branch is noted for its "competitive price" and offering "great rates," making it an attractive option for budget-conscious renters in Illinois.
• Positive Family Travel Experiences: The feedback "Our family trip went great. So glad we could bring the dogs!" emphasizes their accommodating policies for family travel, including pet-friendly options, which is a unique and valuable feature for many Illinois households.
• Vehicle Condition: While not explicitly stated as perfect in every detail, the general sentiment is positive regarding the vehicles, implying they are typically well-maintained for a good travel experience.
• Potential Challenges with EV Rentals (Tesla Specific): A detailed review highlights specific considerations for renting a Tesla:
  • Charging Location: Superchargers may be "minimum 10% battery far from their agency," potentially leading to charges for returning the car with less than 90% battery if convenient charging isn't available nearby. This is a crucial point for renters of EVs.
  • Vehicle Reset Issues: The review advises against adding personal accounts like Spotify, as cars "never reset" and accounts might remain logged in, suggesting a need for more diligent internal procedures for vehicle preparation. Bluetooth is recommended as an alternative.
• Importance of Personal Verification: The tip to "verify and take pics of the car by yourself too as proof" is a common recommendation for any car rental, but its inclusion in a positive review suggests it remains a good practice even with generally good service.

For reservations, inquiries, or any assistance regarding car rentals at this location, please use the following contact details for Hertz Car Rental - Joliet - West Jefferson Street:

Address: 2151 W Jefferson St, Joliet, IL 60435, USA

Phone: (815) 729-2968

Mobile Phone: +1 815-729-2968

For residents throughout Illinois, especially those in Joliet and the surrounding Will County area, Hertz Car Rental on West Jefferson Street stands out as a highly suitable and reliable option for their diverse transportation needs. Its convenient location on a major road makes it easily accessible for quick pickups and returns, bypassing the complexities often associated with airport car rental facilities. This accessibility is a key advantage for local use, whether for daily commutes, weekend excursions, or temporary vehicle replacements.

The positive customer feedback truly underscores why this branch is a good fit for the Illinois community. The "super helpful" staff, praised for their efficiency and accommodation with last-minute changes or extensions, reflects a customer-first approach that fosters trust and loyalty. For families, the "so glad we could bring the dogs!" comment highlights a valuable pet-friendly policy, which is a significant differentiator for many pet-owning households in Illinois planning local or regional trips.

While the review regarding Tesla rentals offers specific advice for EV users (concerning charging logistics and personal account logins), it doesn't detract from the overall positive experience with the traditional fleet and customer service. Instead, it provides actionable tips for navigating a newer rental vehicle type. The availability of competitive pricing and a wide range of vehicle types, from fuel-efficient sedans to spacious SUVs, ensures that Hertz in Joliet can meet almost any local need, from a temporary car while yours is in the shop to a comfortable ride for a family vacation across the Prairie State. Ultimately, for reliability, helpful service, and competitive options right in the heart of Joliet, Hertz Car Rental on West Jefferson Street proves to be an excellent choice for Illinois locals.

Hertz Car Rental - Joliet - West Jefferson Street

2151 W Jefferson St, Joliet, IL 60435, USA