Hertz Car Rental - Knoxville Tn - North Seven Oaks Drive

- 201 N Seven Oaks Dr, Knoxville, TN 37922

Operating as a dedicated Car Rental Agency, the North Seven Oaks Drive branch primarily serves the day-to-day needs of the community. This includes providing reliable replacement vehicles for insurance claims, offering temporary transportation for corporate travelers, or supplying a spacious vehicle for a weekend trip to East Tennessee's scenic attractions. With on-site services and a commitment to accessibility, the facility is designed to make the rental process as smooth and efficient as possible for the Knoxville community.

It is important for prospective renters to note that while this branch is backed by a global company, local operational procedures—especially regarding check-in times, end-of-day policies, and fee management—can sometimes lead to complex customer experiences. User feedback indicates that customers should be meticulous in confirming reservation details, return procedures, and final charges to avoid potential issues related to after-hours service or unexpected fees.

The official address for the facility is:

201 N Seven Oaks Dr, Knoxville, TN 37922, USA

As part of its standard service to the community, the facility is equipped with robust accessibility features, making it a welcoming choice for all drivers and passengers. These provisions include a wheelchair accessible entrance, ensuring all customers can comfortably enter and conduct their transaction, and a dedicated wheelchair accessible parking lot. This attention to detail reflects a professional commitment to serving the diverse population of Tennessee. Operating hours are generally set to accommodate a regular business week, typically open Monday through Friday, with reduced Saturday hours and being closed on Sunday. It is critical for customers to verify these hours before planning their pick-up or return, as customer experiences have indicated that staff strictly adhere to closing times.

The core services available at this Knoxville car rental agency include:

• Standard Passenger Vehicle Rentals: A wide selection of vehicle classes, including fuel-efficient economy and compact cars, mid-size sedans like the Chevrolet Malibu, and larger full-size vehicles suitable for extended travel.
• SUV and Minivan Rentals: Catering to families and groups, with popular options often including the Nissan Rogue and other SUVs to handle trips through the scenic, rolling hills of Tennessee.
• Cargo Van Rental: A specialized service perfect for small businesses, individuals moving small apartment contents, or those needing to transport larger equipment that won't fit in a standard vehicle.
• Onsite Services: Customers benefit from in-person service at the counter for reservations, vehicle inspection (though customer feedback suggests renters should perform their own thorough check), and returns.
• Flexible Payment Methods: Accepting major credit cards, debit cards, and modern NFC mobile payments, providing multiple ways for customers to complete their transaction. However, be aware that using a debit card may involve different deposit or screening requirements.
• Add-ons and Extras: Availability of supplemental items such as GPS navigation units, and child/infant safety seats to customize the rental experience for safety and convenience.

Key highlights for this car rental location are:

• Active Military Discounts: Acknowledging the service of the community, the branch promotes discounts for active military personnel, making it a budget-friendly option for service members and their families in the Knoxville area.
• High-Tech Payment Acceptance: The readiness to accept NFC mobile payments (e.g., Apple Pay, Google Pay) provides a modern, quick, and touchless payment option at the counter.
• Cargo Van Availability: The confirmed option for Cargo Van rental is a significant feature for local enterprises or residents tackling moving and light freight needs.
• Established Brand Network: Renting from a Hertz neighborhood location provides the assurance of an internationally recognized brand, which includes 24/7 roadside assistance and a defined set of corporate policies.
• Guaranteed Accessibility: The inclusion of both a wheelchair accessible entrance and parking lot ensures the facility is fully compliant and comfortable for all mobility levels.

Address: 201 N Seven Oaks Dr, Knoxville, TN 37922, USA

Phone: (865) 444-3561

Mobile Phone: +1 865-444-3561

However, potential renters should take a proactive approach given the pattern of customer feedback regarding service issues. While the company provides the tools for a smooth transaction, it is imperative for customers to:

• Strictly Adhere to Hours: If you are running late, call the corporate number, as local staff may close the office precisely on time, potentially leaving customers without their prepaid vehicle.
• Document Everything: Before driving off, take time-stamped photos or videos of the vehicle's interior (confirming cleanliness) and exterior (noting pre-existing damage). Also, confirm the exact gas level on your contract.
• Verify All Charges: Be prepared to scrutinize the final bill and deposit refund, as multiple customers have reported unexpected charges related to fuel or miscellaneous fees that were later difficult to dispute. Do not rely solely on verbal assurances from staff; insist on documentation for check-in and final mileage/fuel records.

Hertz Car Rental - Knoxville Tn - North Seven Oaks Drive

201 N Seven Oaks Dr, Knoxville, TN 37922, USA