Hertz Car Rental - Miami - Hilton Airport Blue Lagoon Photos










Hertz Car Rental - Miami - Hilton Airport Blue Lagoon Introduce
For those living in or visiting the vibrant city of Miami, the ease of access to reliable transportation is paramount to truly experience all that South Florida has to offer. Hertz Car Rental at the Hilton Airport Blue Lagoon provides a convenient and customer-focused solution for your car rental needs. Nestled within the tranquil Blue Lagoon business park, this Hertz location offers a more personalized and streamlined experience compared to the bustling main airport terminals, making it an excellent choice for both locals seeking temporary wheels and travelers looking for a smooth start to their Florida adventure.
Florida’s charm lies in its diverse landscapes, from the art deco streets of South Beach to the natural beauty of the Everglades, and the endless attractions beyond. To fully embrace this, a dependable vehicle is indispensable. Hertz at the Hilton Airport Blue Lagoon understands the dynamics of Florida travel, offering a selection of vehicles to suit various plans and a commitment to service that makes your journey more enjoyable from the moment you pick up the keys. This location stands out by combining the trusted Hertz brand with a more intimate, hotel-based rental experience.
Hertz Car Rental - Miami - Hilton Airport Blue Lagoon is ideally situated at 5101 Waterford District Dr, Miami, FL 33126, USA. This address places it within the picturesque Blue Lagoon corporate park, directly adjacent to the Hilton Miami Airport Blue Lagoon hotel. This location offers significant advantages for accessibility.
Firstly, its proximity to Miami International Airport (MIA) is a major draw. While not within the main airport car rental center, it's just a short distance away, often reachable via the Hilton's complimentary shuttle service, which operates between the airport and the hotel. This provides a less hectic alternative for picking up your vehicle compared to the large, often crowded, airport car rental facility.
Secondly, for locals, the location in the Waterford District means easy access from major expressways such as the Palmetto Expressway (SR 826) and the Dolphin Expressway (SR 836). This makes it convenient for residents of Doral, Coral Gables, and other surrounding Miami-Dade County neighborhoods to pick up or drop off a rental car without having to navigate heavy airport traffic. The setting within the business park also offers a calmer environment for the rental process.
Hertz Car Rental at the Hilton Airport Blue Lagoon offers a comprehensive suite of services designed to make your car rental experience smooth and efficient.
- Diverse Vehicle Fleet: Customers can expect a wide array of vehicle categories, from fuel-efficient economy and compact cars perfect for solo travelers or city excursions, to spacious sedans for families, SUVs for larger groups or more adventurous trips, and even minivans for maximum passenger and luggage capacity. The availability of specific models like the Chrysler Pacifica (as mentioned in a review) highlights their readiness for family travel.
- Flexible Rental Durations: Whether you need a vehicle for a few hours, a single day, a weekend getaway, or an extended stay for a business trip or vacation, Hertz offers flexible rental periods to accommodate various schedules.
- Convenient Pick-up and Drop-off: Being located at a hotel, this branch often facilitates easier pick-ups, with staff sometimes bringing the car directly to the hotel's main entrance, as noted by a satisfied customer. This level of personalized service enhances the overall experience.
- After-Hours Key Drop-off: Recognizing that travelers may have early flights or late returns, Hertz at this location provides a secure drop box for keys, allowing for convenient after-hours vehicle returns when the counter representative is not present. Clear instructions for this process are provided.
- Hertz Gold Plus Rewards Benefits: As a standard Hertz location, members of the Gold Plus Rewards program can enjoy benefits such as expedited service, earning points towards free rental days, and access to special member-only offers.
- Optional Add-ons: Typical Hertz offerings like GPS navigation systems, child safety seats, and various insurance options are available to customize your rental to your specific needs.
The Hertz Car Rental at the Hilton Airport Blue Lagoon distinguishes itself through several notable features and highlights that enhance the customer experience.
- Exceptional Customer Service: Multiple reviews highlight the outstanding dedication of the staff. Employees like Theodore are commended for going "over and beyond" to assist customers, making what could be a stressful situation into a positive one. This level of attentiveness and helpfulness is a significant differentiator.
- Personalized Attention: Unlike larger, more impersonal airport counters, this hotel-based location allows for more direct and personalized interactions. Staff are described as "very attentive" and "knowledgeable," taking the time to explain procedures and answer questions thoroughly.
- Calmer Environment: Located within the Hilton hotel and not in the main airport car rental center, this branch offers a quieter and less chaotic environment for picking up and returning vehicles. This can greatly reduce stress, especially for those who find busy airport facilities overwhelming.
- Strategic Location for Hotel Guests and Locals: Its placement at a major airport hotel is highly convenient for guests of the Hilton Blue Lagoon, and its accessibility from main roads makes it equally suitable for Miami locals who prefer to avoid the main airport rental car center.
- Efficient After-Hours Return System: The clear instructions and reliable drop box for after-hours returns demonstrate thoughtful consideration for customer convenience, accommodating varying travel schedules.
- Vehicle Delivery to Hotel Entrance: The willingness of staff to bring the rental car directly to the main entrance of the hotel for the customer is an A++ customer service gesture, adding a touch of luxury and ease to the pickup process.
For reservations, inquiries, or any assistance regarding your car rental, you can reach Hertz Car Rental - Miami - Hilton Airport Blue Lagoon at:
Address: 5101 Waterford District Dr, Miami, FL 33126, USA
Phone: (305) 436-5885
Mobile Phone: +1 305-436-5885
For locals in Florida, Hertz Car Rental at the Hilton Airport Blue Lagoon offers a uniquely suitable option for car rental needs that goes beyond typical airport agencies. Living in Florida often means relying on personal vehicles, and when your car is undergoing maintenance, repair, or you simply need an extra vehicle for visiting family or a special occasion, this Hertz location provides a convenient and stress-free solution. Its location within the Blue Lagoon corporate park, easily accessible from major Miami thoroughfares, makes it a pragmatic choice for those who prefer to avoid the congestion and intensity of the main Miami International Airport car rental facility.
The highly praised customer service, highlighted by dedicated employees going the extra mile, means that local users can expect a more personalized and efficient experience. This is especially valuable for those who might not rent cars frequently and appreciate clear instructions and attentive support. Whether it's a short-term rental for a business trip, a larger vehicle for a family gathering, or a comfortable car for a weekend escape to another part of Florida, this Hertz branch is well-equipped to serve the needs of the local community with its diverse fleet and commitment to excellent service. It represents a trustworthy and accessible choice for Floridians seeking reliable transportation with a personal touch.
Hertz Car Rental - Miami - Hilton Airport Blue Lagoon Details
Service options
- Onsite services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
Hertz Car Rental - Miami - Hilton Airport Blue Lagoon Location
Hertz Car Rental - Miami - Hilton Airport Blue Lagoon
5101 Waterford District Dr, Miami, FL 33126, USA
Hertz Car Rental - Miami - Hilton Airport Blue Lagoon Reviews
hotelphoneattentionpickupflightnameemailbookstarscredit card
★ 5★ 4★ 3★ 2★ 1All I can say is that Hertz has been blessed to have a excellent employee by the name of TheodoreHe went over and beyond to make sure that we got a car and made my day
Jun 24, 2025 · Kelly BurtonAfter reading all the reviews, I was skeptical to rent from this Hertz, but I was staying at the Hilton Blue Lagoon anyway. I even called in advance to make sure what I was getting into. Again, the previous reviews made me weary. Regardless, I wanted to try it out anyway. I was only there for two days so it didn’t hurt to try this location out. I did my research and understood that they have limited business hours during the weekend 9am-2pm. During the weekdays, they are available from 9am-4pm. It didn’t matter to me because my flight landed in the afternoon regardless so I’ll see the representative anyway. The guy was at the counter and ready to check me in. Their hours are limited but understandable because it’s not a lot of traffic. I honestly forgot the guy’s name so I apologize. He was very attentive and explained the procedure to drop off the car during after hours. Again the Hertz representative is not there 24/7 and is only there during business hours. If you want 24/7 customer service from Hertz, you are better off renting from the airport. Hertz does have a drop box to return the car when the representative is not there. I just dropped the rental keys into the Dropbox and done.Representative is knowledgeable. He really took care of my rental and answered all my questions. He even brought the rental car (Chrysler Pacifica) to the main entrance of the hotel for me. By far, this is an amazing rental experience. A++ customer service. When I return to Miami again, I will absolutely rent from here. See ya’ll at another time.
Jun 02, 2025 · MsEliteMemberDoes not answer phone short and rude. Didn’t even look at inventory and said they don’t have the car.. said no one can return a car tomorrow because they’re not open yet hours clearly state they are. Renter beware. As a gold member this location is not at all up to par
Apr 12, 2025 · Ariana MarlettAwsome service. Always very professional and helpful staff.
Jul 03, 2025 · Maria Angie PomboIf I could give zero stars I would!:I recently had an extremely disappointing experience at this Hertz location. Despite having a reservation and paying in advance, they didn’t have the car I booked, and the service was terrible. The staff member who “assisted” me was unaccommodating, didn’t make eye contact, and was very short with her responses, giving me a lot of attitude. I left in tears from the way I was treated and had to go to a different location, which not only caused me to miss an important appointment but also costed me $ that I had lost from missing it!I’m hopeful that Hertz will reach out to me to address and resolve these issues, as this experience fell far below their usual standards.
Jan 26, 2025 · Adina Raskas
More Car Rental Near Me

1100 NW 42nd Ave, Miami, FL 33126, USA

1201 Northwest Le Jeune Road (in the lobby, Miami, FL 33126, USA

475 NW 42nd Ave, Miami, FL 33126, USA

1201 NW Le Jeune Rd, Miami, FL 33126, USA

2100 NW 42nd Ave, Miami, FL 33142, USA

2100 NW 42nd Ave, Miami, FL 33142, USA

3824 NW 7th St, Miami, FL 33126, USA

5504 SW 8th St, Miami, FL 33134, USA

1220 NW 37th Ave, Miami, FL 33125, USA

6303 Waterford District Dr #400, Miami, FL 33126, USA

AGEMBRAND Exotic Car Rentals, 6303 Waterford District Dr #400, Miami, FL 33126, USA

Miami International Airport (MIA), 3900 Northwest 25th Street, Miami, FL 33142, USA
Categories
Top Visited Sites






Top Searches
Trending Drive Smart Posts





