Hertz Car Rental - Miami - Northwest 36 Street

- 7930 NW 36th St SUITE 2101, Miami, FL 33166

For many Floridians, particularly those in the bustling Miami metropolitan area, having a reliable car is essential. Whether it's for daily commutes, weekend excursions to the Everglades, or a necessary vehicle while yours is in the shop, car rental services play a vital role. When considering a car rental, locals prioritize convenience, vehicle condition, and, of course, a smooth, hassle-free experience. As a well-known national brand, Hertz has several locations throughout Florida, including a branch at Northwest 36th Street in Miami. Let's delve into what this specific location offers from a local's perspective, keeping in mind recent customer experiences.

The need for car rental in Florida varies widely for residents. It could be for a temporary replacement, an upgrade for a special event, or even extra transportation for visiting family. Navigating Miami's extensive road network and getting to popular destinations like South Beach, Wynwood, or the vast shopping centers often requires a personal vehicle. While the promise of a global brand like Hertz might suggest a uniform level of service, it's always insightful to examine individual locations, particularly through the lens of local feedback, to ensure it meets the expectations of our community.

The Hertz Car Rental - Miami - Northwest 36 Street branch is situated at a key location within Miami, offering a certain level of convenience for those in the western parts of the city and its surrounding areas. You can find them at:

7930 NW 36th St SUITE 2101, Miami, FL 33166, USA

This address places the branch in the Doral area, a bustling commercial and residential hub in Miami-Dade County. Its proximity to major thoroughfares like the Palmetto Expressway (SR 826) and Florida State Road 836 (Dolphin Expressway) makes it relatively accessible for drivers coming from various neighborhoods, including Hialeah, Sweetwater, and even those traveling from Miami International Airport (MIA). For locals, a location like this can be appealing as it avoids the immediate congestion of downtown Miami or Miami Beach, offering a more neighborhood-centric pick-up point. However, users should always consider traffic patterns, especially during peak hours, when planning their visit to this or any Miami-area rental location.

As a global car rental leader, Hertz generally offers a comprehensive range of services designed to meet diverse customer needs. While specific offerings can vary by location and time, here's a general overview of what you would typically expect from a Hertz branch like the one on Northwest 36th Street:

• Extensive Vehicle Fleet: Hertz usually provides a wide selection of vehicles, from economical compact cars for city driving to standard and full-size sedans, SUVs, minivans, and even luxury or specialty vehicles. This variety aims to cater to different passenger capacities, luggage needs, and preferences.
• Flexible Rental Options: They typically offer daily, weekly, and monthly rental options, allowing for both short-term and extended use.
• Optional Add-ons: Common add-ons include GPS navigation systems, child safety seats (infant, toddler, booster), satellite radio, and various insurance or protection plans (e.g., Loss Damage Waiver, Liability Insurance Supplement, Personal Accident Insurance, Personal Effects Coverage).
• Hertz Gold Plus Rewards Program: For frequent renters, Hertz offers a loyalty program that can expedite the pick-up process, allow for vehicle upgrades, and earn points towards free rental days.
• One-Way Rentals: Depending on availability and specific policies, customers might have the option to pick up a vehicle at this location and return it to a different Hertz branch, either within Florida or in another state.
• Business and Corporate Programs: Hertz often provides tailored solutions for businesses and government travelers, including corporate rates and dedicated account services.

When evaluating a car rental service, certain features stand out. For Hertz Car Rental - Miami - Northwest 36 Street, potential highlights typically associated with the Hertz brand, alongside crucial considerations based on recent public feedback, are important for local Floridians to note:

• Brand Recognition and Network: As a globally recognized brand, Hertz offers a vast network of locations, which can be beneficial for one-way rentals or support if issues arise while traveling across Florida or beyond.
• Variety of Vehicles (Potential): The theoretical availability of a diverse fleet, from economy to premium vehicles and SUVs, allows customers to choose a car that fits their specific needs for various occasions in Florida.
• Loyalty Program Benefits: The Hertz Gold Plus Rewards program is designed to enhance the rental experience for members, offering expedited service and potential upgrades.
• Digital Tools: Hertz offers online booking and mobile app functionality to streamline the reservation and management of rentals.

• **Important Consideration: Vehicle Condition and Cleanliness:**

  Recent customer reviews for this specific location indicate significant concerns regarding the cleanliness and overall condition of vehicles upon pick-up. One customer reported receiving an SUV that "looked like it had been in a few accidents and poorly repaired" and was "very dirty," containing "used toothpicks, crackers, a cracker wrapper, stains on doors, and plenty of dust." This is a critical point for locals who expect a clean and safe vehicle.

• **Important Consideration: Customer Service and Issue Resolution:**

  Multiple reviews highlight challenges with customer service at this location and at a broader Hertz level. Customers reported being dismissed when raising concerns about vehicle condition ("You're good"), unfulfilled promises for adjustments, and a lack of follow-up after complaints. One customer's extensive review detailed incorrect fuel levels, receiving a lower car category than booked, and unhelpful customer service and roadside assistance, leading to a frustrating experience. This suggests potential difficulties in resolving issues promptly and effectively, which is a major concern for any renter.

• **Important Consideration: Contract Accuracy and Vehicle Assignment:**

  Issues with contract accuracy (e.g., wrong fuel level noted) and vehicle assignment (receiving a lower category car) have been reported, indicating a need for renters to be diligent and double-check all details before leaving the lot.

For inquiries, reservations, or to address any concerns regarding a rental from this specific branch, here is the contact information for Hertz Car Rental - Miami - Northwest 36 Street:

Address: 7930 NW 36th St SUITE 2101, Miami, FL 33166, USA

Phone: (305) 436-5885

Mobile Phone: +1 305-436-5885

It is always advisable to contact the branch directly for the most up-to-date information regarding their fleet, hours of operation, and specific policies.

When considering Hertz Car Rental - Miami - Northwest 36 Street for your car rental needs in Florida, locals should weigh both the advantages of a large brand and the specific feedback regarding this location. On one hand, Hertz's extensive network and typical range of vehicles offer flexibility for various travel plans within Florida and beyond. The convenience of its location in the Doral area, away from some of the heavier tourist traffic, can also be a benefit for Miami-Dade residents seeking a more accessible pick-up point.

However, recent customer experiences highlight significant areas for consideration. Issues such as the cleanliness and condition of vehicles, inaccuracies in rental contracts, and challenges with customer service and problem resolution are recurring themes in recent reviews. For Floridians who rely on car rentals for important personal or business needs, these aspects are crucial. While the brand carries a reputation for a wide selection and convenient locations, potential renters should be diligent when picking up their vehicle, thoroughly inspecting it, and confirming all contract details. This proactive approach can help mitigate potential frustrations. Ultimately, while Hertz at Northwest 36th Street offers the logistical advantages of a major rental company, locals are encouraged to approach their rental with careful attention to detail, especially in light of the feedback from fellow users, to ensure their specific needs are met for a smooth journey across our beautiful state.

Hertz Car Rental - Miami - Northwest 36 Street

7930 NW 36th St SUITE 2101, Miami, FL 33166, USA