Hertz Car Rental - Mishawaka - East Mckinley Photos










Hertz Car Rental - Mishawaka - East Mckinley Introduce
For residents and visitors of Northern Indiana, having a trustworthy and dependable car rental service is essential, whether you're managing a weekend road trip, handling a business commitment, or simply need a temporary vehicle while yours is in the shop. Hertz Car Rental in Mishawaka, located conveniently on East McKinley Avenue, distinguishes itself in the competitive local market not only with its corporate backing and diverse fleet, but also with its exceptional, community-focused customer service.
Local user feedback consistently highlights that the team at this Mishawaka location offers a superior experience compared to others in the area. Customers report a 'night and day' difference, praising the staff for being welcoming, courteous, helpful, and kind. In one instance, a customer’s very stressful day was completely turned around thanks to the staff’s quick, efficient, and friendly service, getting them into a clean, comfortable, and ready-to-go car almost immediately. This commitment to turning a potentially frustrating experience into an excellent one is a hallmark of this branch.
The location’s strength lies in combining the vast resources of a global car rental leader—such as a constantly improving selection of vehicles, including newer models and specialized transport—with a genuine local commitment. The staff's commitment to the Indiana community is frequently cited as what truly sets this branch apart, embodying a guiding light that reflects the company’s century-long history of operation. For a truly secure and guided travel experience in the South Bend/Mishawaka area, this Hertz location aims to be your go-to partner.
Hertz Car Rental - Mishawaka - East McKinley is ideally situated for easy access, making the process of picking up and dropping off your rental car as smooth as possible. The address at 317 E McKinley Ave, Mishawaka, IN 46545, USA, places it in a convenient commercial area, a short distance from major roads connecting to South Bend and the wider Michiana region.
The facility itself is equipped to serve all customers efficiently and comfortably. Recognizing the diverse needs of the Indiana public, this location has taken measures to ensure a fully accessible experience, upholding a high standard of convenience for everyone in the community.
- Onsite Services: The availability of onsite services ensures a quick transition from the moment you step into the office to the moment you drive away. All transactions, inspections, and customer support are handled right there at the main location.
- Wheelchair Accessible Entrance: The facility provides a wheelchair accessible entrance, ensuring that all customers, regardless of mobility, can enter the office with ease and dignity.
- Wheelchair Accessible Parking Lot: Dedicated, properly marked accessible parking is available, facilitating easy access to the building and smooth transfers to and from the rental vehicles.
As a full-service car rental agency backed by one of the world's most recognized brands, Hertz - East McKinley offers a wide array of vehicles and rental options to suit nearly every personal or commercial need of the local Indiana user. Their fleet is constantly updated, providing customers with modern, clean, and comfortable vehicles.
Core rental services available at this Mishawaka branch include:
- Extensive Vehicle Fleet: Offering a variety of vehicle classes including economy cars (e.g., Peugeot 2008, Chevrolet Spark), medium sedans (e.g., Mazda 3), SUVs (e.g., Nissan Rogue, Nissan Pathfinder), and specialty vehicles (e.g., Tesla Model 3).
- Cargo Van Rental: A crucial offering for local businesses, home movers, and contractors, the cargo van rental service provides necessary commercial-grade utility vehicles such as the RAM Promaster or Ford Transit, essential for larger hauling needs in the area.
- Truck Rental: Availability of pickup trucks, such as the Dodge Ram 1500, for towing and heavy-duty transport requirements in the region.
- Onsite Customer Service: Friendly and courteous staff are available to assist with everything from booking confirmation and vehicle selection to contract signing and local travel guidance.
- Payment Flexibility: The location accepts major Credit Cards and Debit Cards for payment, offering convenient financial options for local renters.
The Mishawaka - East McKinley branch stands out from other car rental providers in the region through specific features that enhance the customer's overall experience and provide tangible value.
- Active Military Discounts: Hertz proudly supports the nation's service members by offering active military discounts, a significant benefit for military families and personnel in the Michiana community.
- Exceptional Customer Experience: The staff at this location are frequently singled out in reviews for their "welcoming, courteous, helpful, and kind" demeanor, which has successfully turned customers' difficult travel days around.
- Vehicle Cleanliness and Quality: Customers consistently note that the rental cars are clean, comfortable, and ready to go immediately upon arrival, reflecting a commitment to high standards of fleet maintenance and preparation.
- Commercial Vehicle Options: The crucial provision of specialized rentals, particularly Cargo Van Rental and Pickup Trucks, serves the logistical needs of both personal movers and local Indiana businesses.
- Corporate Reliability with Local Touch: Renters benefit from the security and resource availability of a long-standing corporate brand (Hertz, in operation for over 100 years) combined with the genuine, community-oriented commitment of the local team.
Address: 317 E McKinley Ave, Mishawaka, IN 46545, USA
Phone: (574) 252-5119
Mobile Phone: +1 574-252-5119
Choosing Hertz Car Rental on East McKinley Avenue in Mishawaka is a decision to prioritize a stress-free and reliable travel experience. In a market where customer service can be inconsistent, this location has clearly established itself as a true 'gem' and a 'guiding light'—terms used by actual local customers. The most compelling reason to choose this branch is the guaranteed quality of the human element. The staff's welcoming attitude and commitment to quick, helpful service are the defining factors that convert first-time renters into loyal, repeat customers. You can arrive knowing that you will be greeted with a smile and guided securely through your travel needs.
Furthermore, the blend of a versatile fleet—ranging from economical daily drivers to essential Cargo Van Rental for commercial or moving purposes—and attractive incentives like active military discounts makes the value proposition very strong for the Indiana population. When your travel plans require dependability, a clean and comfortable vehicle, and a team that is recognized for its commitment to the community and going the extra mile, Hertz Car Rental - Mishawaka - East McKinley stands out as the premier, trustworthy choice.
Hertz Car Rental - Mishawaka - East Mckinley Services
Car Rental Agency
- Cargo Van Rental
Hertz Car Rental - Mishawaka - East Mckinley Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- Credit cards
Hertz Car Rental - Mishawaka - East Mckinley Location
Hertz Car Rental - Mishawaka - East Mckinley
317 E McKinley Ave, Mishawaka, IN 46545, USA
Hertz Car Rental - Mishawaka - East Mckinley Reviews
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★ 5★ 4★ 3★ 2★ 1I had a very stressful experience trying to rent a car through Enterprise. I reserved a car online, received a confirmation email, and even took a Lyft to pick it up. When I arrived at the scheduled time, I was told there wouldn't be a car available until the next day. The employees were unhelpful and rude, which only added to my frustration.Thankfully, I went to Hertz instead, and the difference was night and day. From the moment I walked in, the staff was welcoming, courteous, helpful, and kind. They got me into a car quickly, which turned my awful day around. The car was clean, comfortable, and ready to go right away.Overall, my experience with Hertz was excellent, and I know where I'll be going the next time I need a rental car.
Sep 17, 2025 · DawnNavigating constantly changing technological and navigational trends, this location continues to excel with the resources provided in their corporate structure. The employees' commitment to community is what sets them apart! The selection of vehicles is constantly improved, they great everyone with a smile, and they give you guidance to be secure in your travel. A true gem and a guiding light on why this company has been in operation for over 100 years! Be patient with the staff as they work tirelessly to shape, guide, and grow our community. Give them your time and support! You'll be amazed at what they give back to their neighbors!
May 06, 2021 · Will SmithAbsolutely terrible experience. We reserved a car through Hertz in Mishawaka, Indiana and drove over an hour to pick it up only to be told they had no cars available. We tried calling multiple times beforehand to confirm, but no one ever answered the phone. Completely unprofessional and disorganized. What’s the point of taking reservations if you can’t honor them or communicate with your customers? Avoid this location at all costs.
Jul 25, 2025 · Josh BodineExtremely disappointed with my recent experience at Hertz. I had a reservation for 10:30 AM, but when I arrived, I was told I’d have to wait until 2:30 PM a full four-hour delay with no explanation and no discount or compensation offered. The staff didn’t seem concerned about the inconvenience, and the lack of accountability was frustrating. What’s the point of reserving a car if it’s not ready on time? Definitely rethinking using Hertz in the future.
Jul 17, 2025 · Mrs. JohnsonNever ever under any circumstances use this location or Hertz in general. We got burned by this location before when we were renting for a trip to Disney. They could not do Apple Pay (which is offered when you book online) therefore they could not secure our reservation and rent to us on site. After speaking to their 800 number, we were advised to cancel the existing reservation, and that they'd have to redo the reservation. Once the cancellation was done, they wanted to charge us three times the price in the local office. We walked away without a car. They didn't care because they could rent it to someone else for more.Today, I mistakenly booked with them thinking that it was another company that we'd used until I was dropped off by my Uber on site. Although I booked my reservation to be pick up around 5, the location was closed. The recorded hours stated that they were open until 6. I had called ahead to confirm.Their 800 number didn't care, nor were they sorry that the mistake was made when I booked online. No one called to let me know that they'd be closed.Never again! I'm taking notes so that next time I need a rental, I know who to call. Do not waste your time here.
Apr 29, 2025 · Heather Story
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