Hertz Car Rental - Mission Viejo - Via Fabricante Photos










Hertz Car Rental - Mission Viejo - Via Fabricante Introduce
Whether you're a long-time resident of Orange County needing a temporary vehicle, a newcomer settling into the vibrant community of Mission Viejo, or simply exploring the beautiful California coast, having reliable transportation is key. For many, car rental services offer the flexibility and convenience needed to navigate the region. This article aims to provide a comprehensive overview of Hertz Car Rental - Mission Viejo - Via Fabricante, a local option designed to help you get on the road with ease.
Car rental services in California, particularly in areas like Mission Viejo, play a crucial role in enabling mobility. From short weekend getaways to longer-term needs while your personal car is in the shop, a local car rental agency can be an invaluable resource. Understanding the services, location, and features of a specific branch, like Hertz on Via Fabricante, can help you make an informed decision for your transportation needs.
Hertz Car Rental - Mission Viejo - Via Fabricante is a familiar name in the local landscape, offering a range of vehicles and services to cater to diverse requirements. This overview will delve into what you can expect when choosing this particular location for your car rental experience.
Conveniently situated in the heart of Mission Viejo, Hertz Car Rental - Mission Viejo - Via Fabricante is located at 24001 Via Fabricante #1001, Mission Viejo, CA 92691, USA. This address places it in a highly accessible area within Orange County, making it a practical choice for residents and visitors alike.
Mission Viejo is well-connected by major roadways, including the I-5 freeway, which runs directly through the city. This excellent freeway access means that reaching the Hertz branch from various points in Orange County, such as Irvine, Laguna Hills, or Aliso Viejo, is generally straightforward. For those relying on public transportation, local bus routes may provide connections to the vicinity, though a short ride-share or taxi might be necessary for the final leg to the specific address.
The strategic location on Via Fabricante means it's often a short drive from residential areas, shopping centers, and business districts within Mission Viejo and its surrounding communities. This accessibility is a key factor for local users who value convenience and efficiency when picking up or dropping off a rental vehicle.
Hertz Car Rental - Mission Viejo - Via Fabricante offers a variety of services to meet different customer needs. While specific offerings can vary, typical services available at a Hertz neighborhood location include:
- Passenger Vehicle Rentals: A wide selection of cars ranging from economy and compact models for fuel-efficient city driving, to mid-size and full-size sedans for more comfort, and SUVs for families or those needing extra space.
- Temporary Vehicle Solutions: Ideal for when your personal car is undergoing repairs, or for insurance replacement rentals, ensuring you stay mobile.
- Business Rentals: Tailored solutions for corporate clients, including various vehicle classes suitable for business trips and client meetings.
- Specialty Vehicle Options: Depending on availability, this may include minivans for larger groups, convertibles for a scenic California drive, or even certain luxury models.
- Flexible Rental Durations: Options for daily, weekend, weekly, and monthly rentals, accommodating both short-term and extended needs.
- Optional Add-ons: These can include GPS navigation systems, child safety seats (often with discounts for AAA members), and various insurance protection plans (Loss Damage Waiver, Personal Accident Insurance, etc.).
- AAA Member Benefits: As highlighted by AAA, members may receive discounts on base rates, free use of child seats, and additional qualified drivers at no extra charge, along with complimentary Hertz Gold Plus Rewards® membership.
- Online Reservation and Management: The convenience of booking, modifying, or canceling reservations online through the Hertz website.
Hertz aims to provide a reliable and straightforward rental experience. Key features and highlights of this Mission Viejo location include:
- Diverse Fleet: A selection of vehicles to suit various preferences and budgets, from economy cars for efficient travel to larger SUVs for family adventures.
- Established Brand: As part of the Hertz global network, this location benefits from the brand's long-standing reputation in the car rental industry.
- Neighborhood Convenience: Unlike airport locations, this Via Fabricante branch caters specifically to the local community, often providing a less hectic pick-up and drop-off experience.
- Loyalty Programs: Access to the Hertz Gold Plus Rewards program, offering benefits like faster check-out, earning points for free rental days, and exclusive member offers.
- Customer Support: Access to Hertz's customer service channels for inquiries, roadside assistance, and managing reservations.
- Operating Hours: The location typically operates Monday to Friday from 8:00 AM to 5:00 PM and on Saturdays from 9:00 AM to 12:00 PM, closed on Sundays, offering convenient hours for most local users.
For inquiries, reservations, or assistance, you can reach Hertz Car Rental - Mission Viejo - Via Fabricante using the following contact details:
- Address: 24001 Via Fabricante #1001, Mission Viejo, CA 92691, USA
- Phone: (949) 472-4290
- Mobile Phone: +1 949-472-4290
For residents of Mission Viejo and the surrounding Orange County communities, Hertz Car Rental - Mission Viejo - Via Fabricante offers a practical and accessible solution for their car rental needs. Its location on Via Fabricante means it’s easily reachable for those in the area, whether you're heading out for a weekend trip, need a temporary vehicle while yours is in the shop, or require a reliable car for business purposes. The array of vehicle options, from compact sedans for quick errands to SUVs for family outings, provides flexibility for various occasions.
While some past customer feedback has highlighted areas for improvement regarding vehicle cleanliness and customer service, it's important to consider that individual experiences can vary. Hertz as a brand generally strives to provide a professional service, and local branches like this one are integral to serving specific community needs. For locals prioritizing a convenient location and a wide selection of vehicles from a well-known brand, this Hertz branch remains a viable option. It allows you to maintain your mobility and independence without the commitment of purchasing an additional vehicle, offering a flexible and often cost-effective transportation solution right in your neighborhood. Before renting, it's always advisable to confirm specific vehicle availability and any current policies to ensure your rental experience meets your expectations.
Hertz Car Rental - Mission Viejo - Via Fabricante Services
Car Rental Agency
- Cargo van rental
Hertz Car Rental - Mission Viejo - Via Fabricante Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Hertz Car Rental - Mission Viejo - Via Fabricante Location
Hertz Car Rental - Mission Viejo - Via Fabricante
24001 Via Fabricante #1001, Mission Viejo, CA 92691, USA
Hertz Car Rental - Mission Viejo - Via Fabricante Reviews
pickupcallmanagerpricenumberdoorzeropresidentangryprepaid
★ 5★ 4★ 3★ 2★ 1The interior of the rental car was dirty. The attendant seemed unconcerned and didn’t even bother to look inside the car and address my concern. Had to take the vehicle to the car wash and even found garbage under the seats. I usually rent from Enterprise with no issues, and would recommend others do the same. I’ll avoid Hertz in the future, and I definitely would not recommend renting from this location.
Jul 03, 2025 · Matthew MeekerWorst customer service I have ever experienced. Upon helping my husband turn in a car after work - I work in TK and I didn’t get a chance to use a bathroom break at work.I got there and asked politely if I could use the ladies room. He said, no but you can walk to Jack in the box. Wherever that was! I wasn’t going to buy anything at Jack in the box but as a paying customer there, a quick reaction break seemed reasonable. It was just rude. Granted I was in jeans and a hoodie and probably had school paint on my cheek so maybe he is an elitist but it was soooo rude. The rental was fine but customer service is awful.
May 12, 2025 · Stacy PurringtonIf it weren’t for the sign out front, I would never believe this was Hertz. Horrible customer service and they treat you like an independently owned, discount car rental company. I’m President’s Circle and this location is definitely not worthy of being associated with.the Hertz brand.For starters, I had a car rental that was to begin on a holiday weekend. They called me and asked me to pick up the car one day early. They assured me they wouldn’t charge me. I moved my schedule around to accommodate their request. They told me it was because they would be very busy, but in fact, they weren’t busy at all. Clearly, they wanted to take off for the weekend early. They did something strange with my rate rather than just reduce the days.The larger issue is that when I return the vehicle, they tried to charge me a pet cleaning fee. I explained to them I have a disabled son who has a trained, certified, service animal, and under California law, it is illegal to charge me unless the pet does damage. There was very minimal hair. The guy even acknowledged there wasn’t much hair, but he said any amount of hair and they will charge me for pets. I explained to him the ADA law at Howard applies in California. I also showed him on my phone multiple citations where it clearly states that rental car companies cannot charge pet fees or pet cleaning fees for service animals.After nearly 30 minutes of arguing, he reluctantly agreed to waive the fee and acted like he was doing me a favor. Really? You’re doing me a favor by following the law?I also returned the car one day early and because of the shenanigans he did with the rate on the front end of the Rental because he wanted me to pick up the car, it didn’t actually take off the correct amount for the day I didn’t use.This must be a locally owned franchise because they certainly do not operate like corporate citizens of the Hertz company.I will never rent here again and urge anyone reading this to find alternative transportation options. I’ve also sent a complaint to Hertz corporate about their blatant violation of ADA policies.
Jan 13, 2025 · J A (JA)I rented a car to take my aunt to chemo therapy. I get there the seatbelt doesn't work. Associate cannot fix it and call the manager. Manager goes and comes back and says: " If you push it hard and hold it, it will stay!" I asked for another and he offers me a heavy duty truck which obviously doesn't work for my aunt. I ask for another car and he says:" that's what it is, take it or cancel!" I've been with Hertz for more than 15 years and never seen such unprofessional, disrespectful manner. Now I see why they treat you so. So many bad reviews and Hertz doesn't give a crap and make them comfortable with how they treat people. So disappointed.
Feb 20, 2025 · Hamid MozaffariEasiest experience with Hertz I’ve had. Alfredo was very clear and competent during our car pickup. The facility was clean, and so was the car. Thank you
Apr 24, 2025 · Jake DeForrest
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