Hertz Car Rental - New York - Lafayette Street Photos










Hertz Car Rental - New York - Lafayette Street Introduce
Navigating New York City, or planning an escape from its bustling streets, often requires a reliable mode of transportation that goes beyond the subway or a taxi. For New Yorkers looking for flexibility, whether for a weekend getaway upstate, a business trip, or simply managing daily life with greater ease, car rental services are an essential consideration. This article provides a detailed look at Hertz Car Rental - New York - Lafayette Street, aiming to offer New Yorkers insights into what they can expect from this prominent downtown Manhattan location. We understand that residents of the five boroughs have unique needs when it comes to car rentals, and we’re here to help you make an informed decision.
Renting a car in New York City can present its own set of challenges, from finding a convenient pickup location to ensuring vehicle availability. Hertz Car Rental on Lafayette Street positions itself as a central option for many, offering a range of vehicles and services. While recent customer feedback has highlighted some areas for improvement regarding customer service and vehicle availability, understanding the full scope of what this location offers can help you plan your rental effectively. This overview aims to be factual and helpful, providing you with the necessary details to consider Hertz Lafayette Street for your next car rental need in New York.
Location and Accessibility
Hertz Car Rental - New York - Lafayette Street is strategically located at 403 Lafayette St, New York, NY 10003, USA. This address places it squarely in the vibrant and easily accessible downtown Manhattan area. For many New Yorkers, this location offers significant convenience due to its proximity to various public transportation options. The Lafayette Street branch is situated between East 4th Street and Astor Place, making it reachable by several subway lines, including the 6, N, R, and W trains, which have stations just a short walk away. This means you can arrive by public transit and quickly transition to your rental car, a major advantage in a city where driving your own vehicle can often be impractical for daily commutes.
The downtown location also provides relatively easy access to major bridges and tunnels for those planning to leave Manhattan, such as the Williamsburg Bridge, Manhattan Bridge, and Queensboro Bridge, all of which are toll-free and can get you to Brooklyn or Queens swiftly, depending on traffic. While New York City traffic is renowned, the Lafayette Street location serves as a practical starting point for journeys both within and beyond the island of Manhattan. Its central position in a bustling neighborhood means that while parking might be a consideration for personal vehicles, the rental pickup itself is designed for urban convenience. The operating hours, generally from 6:30 am to 10:00 pm on weekdays and 7:00 am to 10:00 pm on Sundays, also cater to a wide range of schedules, allowing for early pickups or late returns.
Services Offered
- Diverse Vehicle Fleet: Hertz at Lafayette Street typically offers a wide selection of vehicles, ranging from fuel-efficient compact cars and economy sedans ideal for city driving to larger SUVs for families or those needing more cargo space. They also offer Manager's Specials, which can provide a good value.
- Flexible Rental Durations: Customers can typically choose from daily, weekend, or longer-term monthly rentals to suit various travel plans, whether it's a quick trip out of the city or an extended period.
- Online Booking and Management: Hertz provides the convenience of online reservations, allowing customers to book, view, modify, or cancel their car rentals from anywhere.
- Insurance and Protection Options: Various insurance coverage options are usually available, including Liability Insurance Supplement (LIS) and Loss Damage Waiver (LDW), to provide renters with peace of mind.
- Optional Add-ons: For an additional fee, renters can often opt for extras such as GPS navigation systems to help with directions, child safety seats (infant, child, and booster) for families, and the option to add additional drivers.
- Hertz Gold Plus Rewards Program: Frequent renters can join this loyalty program to earn points for every rental, which can be redeemed for free rental days and potentially offer faster pickup and drop-off services.
- Special Programs and Discounts: Hertz frequently offers promotions and discounts, including savings for travelers aged 50 and over, and sometimes exclusive offers through partnerships like AAA.
- Payment Flexibility: In addition to standard credit and debit card payments, Hertz has begun accepting cryptocurrency payments (Bitcoin, Ethereum, Bitcoin Cash) for online car rentals, offering a modern payment alternative.
- Cross-Border Travel (Canada): For those planning trips beyond the US, crossing the border into Canada is generally permitted without an extra charge, though valid identification and rental records are required.
Features / Highlights
- Central Downtown Manhattan Location: The prime location on Lafayette Street makes it highly accessible for New Yorkers living or working in Manhattan, particularly those relying on public transportation.
- Variety of Car Types: The branch typically stocks a good range of vehicles, from compact cars suitable for navigating city streets to SUVs for more spacious needs, offering flexibility to renters.
- Manager's Special Availability: The "Manager's Special" is often a highlight for those seeking a good value, where the specific car model is chosen by Hertz but usually comes at a more attractive price.
- Online Tools for Convenience: Hertz provides robust online platforms for reservations, modifications, and access to special offers, streamlining the rental process.
- Hertz Gold Plus Rewards Benefits: For loyal customers, the rewards program offers perks like faster service and potential upgrades, enhancing the overall rental experience.
- Acceptance of Cryptocurrency: A modern payment option that distinguishes Hertz and provides an alternative for tech-savvy customers.
Contact Information
Address: 403 Lafayette St, New York, NY 10003, USA
Phone: (646) 602-6736
Mobile Phone: +1 646-602-6736
Conclusion: Why this place is suitable for locals
For New Yorkers, the Hertz Car Rental - New York - Lafayette Street location presents a compelling option for accessing a vehicle when needed. Its downtown Manhattan address is undeniably convenient, particularly for residents who do not own a car and rely heavily on the city's extensive public transportation network. Being able to hop off a subway and quickly pick up a rental car saves valuable time and eliminates the hassle of traveling to more distant, less accessible locations. This prime positioning makes it an excellent starting point for weekend getaways, family visits outside the city, or even just running errands that require more than a subway ride.
While recent customer feedback indicates areas where the location could enhance its service, particularly regarding vehicle availability and staff responsiveness, the fundamental advantages of convenience and the breadth of Hertz’s offerings remain relevant. The array of vehicle types, from economical sedans to spacious SUVs, means that most New Yorkers will find a car to suit their specific needs, whether it’s a quick city trip or a longer journey. The availability of various insurance options and useful add-ons like GPS and child seats further underscores its suitability for a diverse local clientele. For locals seeking a well-established car rental service in a central and highly accessible part of Manhattan, Hertz Car Rental on Lafayette Street offers a practical solution to their transportation requirements. By being aware of potential challenges and planning accordingly, New Yorkers can leverage this location for their car rental needs and enjoy the freedom of the open road, even if just for a little while, away from the constant buzz of the Big Apple.
Hertz Car Rental - New York - Lafayette Street Services
Car Rental Agency
- Cargo van rental
Hertz Car Rental - New York - Lafayette Street Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- Credit cards
Hertz Car Rental - New York - Lafayette Street Location
Hertz Car Rental - New York - Lafayette Street
403 Lafayette St, New York, NY 10003, USA
Hertz Car Rental - New York - Lafayette Street Reviews
pricepick upEVfeescalldrivemorningemployeeapple payprepaid
★ 5★ 4★ 3★ 2★ 1Always a bad time. The staff (the one person behind the counter) can’t be bothered, is always rude to everyone and giving attitude.Wish I never had to rent a car because places like this just make it really difficult.Showed up at our rental time and they were out of cars even though we prepaid weeks ago. The employee couldn’t care less and wouldn’t cancel our reservation. She also made it seem like it was our fault. No apology whatsoever. I’m a darn Hertz President Member, guess she didn’t get the memo!!
Jul 13, 2025 · Charlie SmithI've reserved and prepaid to pick up a car at 9 am. But there was no car available!!I waited over 2 hours but still no car!! Around noon I had no choice but to cancel the reservation. Hertz ruined my weekend trip. Hertz doesn't seem to understand what "reservation" is.
Jul 12, 2025 · EY KIdk why the reviews are so bad, I had an amazing experience here. I went in without a reservation, Jessica (I forgot the other woman’s name!) were so helpful and accommodating. They went above and beyond to help me use Apple Pay and find a rental agency open near me. I honestly couldn’t have been happier and will be a regular here now!
May 02, 2025 · Caroline MI recently had the worst car rental experience here. The customer service was absolutely atrocious. The staff lacked basic knowledge about nearly everything: they couldn't answer questions about tolls, insurance, or refueling policies, and they didn't even bother to walk us to the car or conduct an inspection. When I inquired about all-wheel drive vehicles (as was driving to Vermont and wanted to ensure safety), the representative clearly just wanted to get rid of me and was dismissive.To top it off, the attitude was appalling. When I asked reasonable questions, they were met with eye rolls and frustration as if I was inconveniencing them by simply existing. While waiting, the customer in front of me complained about their car reeking of marijuana, and instead of addressing the issue professionally, the staff let out a loud sigh as though the customer was nagging.Calling Hertz customer service didn't help either. They were unhelpful, kept misunderstanding requests, and overall added to the frustration of an already bad experience.Safe to say, I will never rent from this location again. If you're considering Hertz, especially this location, do yourself a favor and go elsewhere.The only reason this gets a one star rating is because a star is required. If I could give this location a zero, I would.
Jan 18, 2025 · Leon IveryFaith is amazing! She was attentive to detail and got us hooked up with a great car. The gentleman was was retrieving the vehicles was also great. Definitely recommend this location.
May 03, 2025 · Mike S
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