Hertz Car Rental - Newport Beach - Birch Street Photos










Hertz Car Rental - Newport Beach - Birch Street Introduce
For many residents across California, particularly in the bustling and picturesque Orange County, having access to reliable and versatile transportation is essential. Whether it’s for navigating daily commutes, embarking on a spontaneous weekend getaway, or fulfilling specific needs like temporary vehicle replacement, car rental services play a crucial role. Hertz Car Rental, a globally recognized name in the industry, operates a local branch at 4043 Birch Street in Newport Beach. This location aims to serve the diverse mobility needs of the local community, providing a wide array of vehicles and services designed to keep Californians on the move.
Hertz has built a reputation over decades for its extensive fleet and broad presence, striving to offer convenient solutions for various travel scenarios. The Newport Beach - Birch Street location is positioned to be a convenient touchpoint for those in Newport Beach, Irvine, Costa Mesa, and surrounding areas. This article will provide an in-depth look at the offerings of this Hertz branch, helping local users understand its services, what to expect, and how it fits into the dynamic transportation landscape of Southern California.
The Hertz Car Rental branch at 4043 Birch St, Newport Beach, CA 92660, USA, is strategically situated to serve a significant portion of Orange County. Located in Newport Beach, this address offers excellent accessibility for individuals residing in or visiting the affluent coastal communities. Its proximity to major thoroughfares and business centers in Newport Beach makes it a convenient pick-up and drop-off point, avoiding the congestion often associated with airport rental counters.
Newport Beach is a hub for both leisure and business, with attractions like Fashion Island, pristine beaches, and numerous corporate campuses nearby. This Hertz location's ease of access helps minimize travel time for locals who need a rental car quickly, whether their personal vehicle is in the shop, they have visiting family, or they're heading out for a trip. The branch's position near a key intersection like Bristol Street and Birch Street further enhances its convenience for drivers navigating the local area.
- Diverse Vehicle Fleet: Hertz offers a wide selection of vehicles to cater to various needs, including:
- Economy and Compact Cars: Ideal for fuel efficiency and city driving.
- Mid-size and Full-size Sedans: Providing comfort for daily use or longer journeys.
- SUVs: Ranging from smaller crossovers to large models, suitable for families or those needing extra cargo space for outdoor adventures across California.
- Electric Vehicles (EVs): Including popular models like the Tesla Model 3, catering to environmentally conscious renters or those curious about electric driving.
- Luxury and Specialty Vehicles: For special occasions or those desiring a premium driving experience, potentially including options from their Ultimate Collection.
- Vans and Trucks: For larger groups, moving needs, or business purposes.
- Flexible Rental Durations: Customers can typically choose from daily, weekly, or monthly rental options, providing flexibility for short-term needs or extended periods.
- Online Reservations and Management: Hertz offers a robust online platform and mobile app for convenient booking, modification, and management of reservations.
- Hertz Gold Plus Rewards: A loyalty program that provides benefits such as expedited service, earning points for free rental days, and special offers, designed to enhance the experience for frequent renters.
- Protection Options: Various optional protection plans, including Loss Damage Waiver (LDW) and Liability Insurance Supplement (LIS), are typically available for purchase to cover potential damages or liabilities during the rental period.
- Additional Equipment Rentals: Depending on availability, customers can rent GPS navigation systems, child safety seats, and other accessories to enhance their journey.
- Corporate and Business Programs: Hertz provides specialized services and rates for businesses, government entities, and travel advisors, accommodating corporate travel needs.
- Breadth of Vehicle Types: The availability of a wide range of vehicles, from economical sedans to luxury cars and electric vehicles like Teslas, is a notable feature, allowing customers to choose a vehicle that best fits their specific trip or occasion.
- Global Brand Presence: As part of a large, international network, Hertz typically offers the infrastructure and support expected from a major car rental company, including options for one-way rentals to other Hertz locations across the country.
- Digital Tools for Convenience: The Hertz website and app aim to streamline the rental process, enabling customers to book and manage their rentals with ease, often including features like online check-in.
- Loyalty Program: For repeat customers, the Hertz Gold Plus Rewards program can offer significant benefits, such as quicker pick-up times and opportunities to earn free rental days, adding value for frequent users in California.
- Accessible Location: The Birch Street location is designed to be easily reachable for residents within Newport Beach and surrounding Orange County cities, providing a convenient alternative to busier airport rental facilities.
Address: 4043 Birch St, Newport Beach, CA 92660, USA
Phone: (949) 724-1602
Mobile Phone: +1 949-724-1602
For residents of California, specifically those in the Newport Beach and broader Orange County area, the Hertz Car Rental at 4043 Birch Street offers a familiar and generally comprehensive option for their vehicle rental needs. While the provided customer reviews highlight some significant concerns regarding vehicle condition, cleanliness, unexplained charges, and customer service issues, it is important for locals to understand the typical offerings of a major brand like Hertz and how to best navigate their services.
The suitability for locals largely hinges on the convenience and breadth of services typically provided by a national chain. Its location in Newport Beach makes it a practical choice for temporary car replacements while personal vehicles are in the shop, for accommodating visiting family, or for additional transportation during special events. The wide array of vehicle types means that whether a local needs an economical car for daily errands, an SUV for a family road trip to the mountains or desert, or even an electric vehicle like a Tesla to experience new technology, Hertz usually has options available.
However, the customer reviews serve as a crucial reminder for all renters, especially locals, to exercise due diligence. It underscores the importance of thoroughly inspecting any rental vehicle (including checking battery charge for EVs, cleanliness, and any existing damages) before driving off the lot. It also emphasizes the necessity of clarifying all potential fees and charges with staff, and ideally getting them in writing, before finalizing the rental agreement. Maintaining clear communication and following up on any discrepancies, as the frustrated customer did, is a critical step to ensure a satisfactory experience.
Despite the challenges noted in the reviews, the underlying infrastructure of a large company like Hertz means that resources, such as alternative branch locations (like the Irvine Auto Center mentioned in a review) and broader customer service channels, are generally available to address issues. For discerning locals who are prepared to be proactive in verifying vehicle condition and understanding terms, this Hertz location in Newport Beach remains a viable option for accessing a diverse fleet of rental cars to meet their transportation demands within the dynamic California landscape. It's a reminder that even with established brands, a careful and informed approach can lead to a successful rental experience.
Hertz Car Rental - Newport Beach - Birch Street Services
Car Rental Agency
- Cargo Van Rental
Hertz Car Rental - Newport Beach - Birch Street Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Hertz Car Rental - Newport Beach - Birch Street Location
Hertz Car Rental - Newport Beach - Birch Street
4043 Birch St, Newport Beach, CA 92660, USA
Hertz Car Rental - Newport Beach - Birch Street Reviews
pricedhotelbookcallinsurance company
★ 5★ 4★ 3★ 2★ 1Our insurance company arranged a rental through Hertz at the Birch Street, Newport Beach location while our vehicle was in the body shop. (RR H41818685) Upon arrival, Crystal provided us the ONLY Tesla Model 3 that had only 19 percent battery charge, was noticeably dirty, and emitted a strong odor from the air-conditioning that obliged us to drive with the windows down. The steering wheel had a section missing, and the exterior displayed multiple scratches and dents.The next morning we visited the Hertz branch at the Irvine Auto Center, where Omar helped us exchange the vehicle for a Tesla Model 3 in acceptable condition. We returned the first car with the battery at 65 percent and ultimately brought the replacement vehicle back to the Birch Street office seven days later, again with a higher charge level than when issued.When I requested a receipt, I discovered a $100 line item labeled “transfer exchange fuel and service.” Neither Crystal nor Omar had mentioned any additional fees at the time of the exchange, and neither could explain the charge afterward. I also contacted Crystal’s manager, Amber Rose, who said she would investigate but has not followed up.As a long-time Hertz customer, I was disappointed by both the vehicle’s condition and the lack of communication regarding extra fees. I recommend that renters at this location carefully inspect their car, especially Teslas, which appear to have high mileage and significant wear; and review their receipts before departing. I still have not heard from Amber, Crystal, nor Omar. Our issue has not been resolved. I will update everyone…
Jun 05, 2025 · Ruben GonzalesI was the only person renting at the time. I spent the first 20 min on a system inventory issue they were having with one car, which was finally "solved" by simply selecting a different car of the 50 on the lot. Next 40 min I waited for them to process a return, which included taking it for a car wash, while I waited and stared at the lot of 50 other available cars. Finally, I was able to leave with a wet car that hadn't been dried and less than a half tank of gas.
Jan 11, 2025 · Steve AWas looking for a car rental next to my hotel for the week. Came and it was closed on Sunday. Not sure who car is park next to the office. They all looked jacked up and not safe to drive. Wasted my time. What kind of rental company close on Sunday??
Apr 13, 2025 · Tiep HuynhBooked a car from Expedia and got confirmation. Then go to there has been told they don't have booked car available. If I want take a car at booked time. I need pay more. This is sick.
Feb 11, 2025 · Ding LiuProfessional and courteous staff, a little hidden for location. Pricing was very good, cars, cleansiness, and process was easy. Would book there again. 👍😊🍀
Oct 20, 2020 · Mo “MrMo” Kashmiri
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