Carvel Car Rental
Carvel Car RentalDrive SmartCar Rental Near Me
ArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaIllinoisIndianaIowaKentuckyMarylandMassachusettsMichiganMinnesotaMississippiNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaOhioOklahomaOregonPennsylvaniaRhode IslandSouth CarolinaTennesseeTexasVermontVirginiaWashingtonWisconsin
Carvel Car RentalCar Rental Near MeCaliforniaOrange CountyNewport BeachCar Rental in Birch StreetHertz Car Rental - Newport Beach - Birch Street
Hertz Car Rental - Newport Beach - Birch Street ico

Hertz Car Rental - Newport Beach - Birch Street
- 4043 Birch St, Newport Beach, CA 92660

Car rental agency ★2.0

4043 Birch St, Newport Beach, CA 92660, USA

2.0
Our insurance company arranged a rental through Hertz at the Birch Street, Newport Beach location while our vehicle was in the body shop. (RR H41818685) Upon arrival, Crystal provided us the ONLY Tesla Model 3 that had only 19 percent battery charge, was noticeably dirty, and emitted a strong odor from the air-conditioning that obliged us to drive with the windows down. The steering wheel had a section missing, and the exterior displayed multiple scratches and dents.The next morning we visited the Hertz branch at the Irvine Auto Center, where Omar helped us exchange the vehicle for a Tesla Model 3 in acceptable condition. We returned the first car with the battery at 65 percent and ultimately brought the replacement vehicle back to the Birch Street office seven days later, again with a higher charge level than when issued.When I requested a receipt, I discovered a $100 line item labeled “transfer exchange fuel and service.” Neither Crystal nor Omar had mentioned any additional fees at the time of the exchange, and neither could explain the charge afterward. I also contacted Crystal’s manager, Amber Rose, who said she would investigate but has not followed up.As a long-time Hertz customer, I was disappointed by both the vehicle’s condition and the lack of communication regarding extra fees. I recommend that renters at this location carefully inspect their car, especially Teslas, which appear to have high mileage and significant wear; and review their receipts before departing. I still have not heard from Amber, Crystal, nor Omar. Our issue has not been resolved. I will update everyone… - Ruben Gonzales
Hertz Car Rental - Newport Beach - Birch Street Overview Photos Intro Services Detail Location Reviews

Hertz Car Rental - Newport Beach - Birch Street Photos

Hertz Car Rental - Newport Beach - Birch Street Picture 1Hertz Car Rental - Newport Beach - Birch Street Picture 2Hertz Car Rental - Newport Beach - Birch Street Picture 3Hertz Car Rental - Newport Beach - Birch Street Picture 4Hertz Car Rental - Newport Beach - Birch Street Picture 5Hertz Car Rental - Newport Beach - Birch Street Picture 6Hertz Car Rental - Newport Beach - Birch Street Picture 7Hertz Car Rental - Newport Beach - Birch Street Picture 8Hertz Car Rental - Newport Beach - Birch Street Picture 9Hertz Car Rental - Newport Beach - Birch Street Picture 10

Hertz Car Rental - Newport Beach - Birch Street Introduce

For many residents across California, particularly in the bustling and picturesque Orange County, having access to reliable and versatile transportation is essential. Whether it’s for navigating daily commutes, embarking on a spontaneous weekend getaway, or fulfilling specific needs like temporary vehicle replacement, car rental services play a crucial role. Hertz Car Rental, a globally recognized name in the industry, operates a local branch at 4043 Birch Street in Newport Beach. This location aims to serve the diverse mobility needs of the local community, providing a wide array of vehicles and services designed to keep Californians on the move.

Hertz has built a reputation over decades for its extensive fleet and broad presence, striving to offer convenient solutions for various travel scenarios. The Newport Beach - Birch Street location is positioned to be a convenient touchpoint for those in Newport Beach, Irvine, Costa Mesa, and surrounding areas. This article will provide an in-depth look at the offerings of this Hertz branch, helping local users understand its services, what to expect, and how it fits into the dynamic transportation landscape of Southern California.

Location and Accessibility

The Hertz Car Rental branch at 4043 Birch St, Newport Beach, CA 92660, USA, is strategically situated to serve a significant portion of Orange County. Located in Newport Beach, this address offers excellent accessibility for individuals residing in or visiting the affluent coastal communities. Its proximity to major thoroughfares and business centers in Newport Beach makes it a convenient pick-up and drop-off point, avoiding the congestion often associated with airport rental counters.

Newport Beach is a hub for both leisure and business, with attractions like Fashion Island, pristine beaches, and numerous corporate campuses nearby. This Hertz location's ease of access helps minimize travel time for locals who need a rental car quickly, whether their personal vehicle is in the shop, they have visiting family, or they're heading out for a trip. The branch's position near a key intersection like Bristol Street and Birch Street further enhances its convenience for drivers navigating the local area.

Services Offered

  • Diverse Vehicle Fleet: Hertz offers a wide selection of vehicles to cater to various needs, including:
    • Economy and Compact Cars: Ideal for fuel efficiency and city driving.
    • Mid-size and Full-size Sedans: Providing comfort for daily use or longer journeys.
    • SUVs: Ranging from smaller crossovers to large models, suitable for families or those needing extra cargo space for outdoor adventures across California.
    • Electric Vehicles (EVs): Including popular models like the Tesla Model 3, catering to environmentally conscious renters or those curious about electric driving.
    • Luxury and Specialty Vehicles: For special occasions or those desiring a premium driving experience, potentially including options from their Ultimate Collection.
    • Vans and Trucks: For larger groups, moving needs, or business purposes.
  • Flexible Rental Durations: Customers can typically choose from daily, weekly, or monthly rental options, providing flexibility for short-term needs or extended periods.
  • Online Reservations and Management: Hertz offers a robust online platform and mobile app for convenient booking, modification, and management of reservations.
  • Hertz Gold Plus Rewards: A loyalty program that provides benefits such as expedited service, earning points for free rental days, and special offers, designed to enhance the experience for frequent renters.
  • Protection Options: Various optional protection plans, including Loss Damage Waiver (LDW) and Liability Insurance Supplement (LIS), are typically available for purchase to cover potential damages or liabilities during the rental period.
  • Additional Equipment Rentals: Depending on availability, customers can rent GPS navigation systems, child safety seats, and other accessories to enhance their journey.
  • Corporate and Business Programs: Hertz provides specialized services and rates for businesses, government entities, and travel advisors, accommodating corporate travel needs.

Features / Highlights

  • Breadth of Vehicle Types: The availability of a wide range of vehicles, from economical sedans to luxury cars and electric vehicles like Teslas, is a notable feature, allowing customers to choose a vehicle that best fits their specific trip or occasion.
  • Global Brand Presence: As part of a large, international network, Hertz typically offers the infrastructure and support expected from a major car rental company, including options for one-way rentals to other Hertz locations across the country.
  • Digital Tools for Convenience: The Hertz website and app aim to streamline the rental process, enabling customers to book and manage their rentals with ease, often including features like online check-in.
  • Loyalty Program: For repeat customers, the Hertz Gold Plus Rewards program can offer significant benefits, such as quicker pick-up times and opportunities to earn free rental days, adding value for frequent users in California.
  • Accessible Location: The Birch Street location is designed to be easily reachable for residents within Newport Beach and surrounding Orange County cities, providing a convenient alternative to busier airport rental facilities.

Contact Information

Address: 4043 Birch St, Newport Beach, CA 92660, USA

Phone: (949) 724-1602

Mobile Phone: +1 949-724-1602

Conclusion: Why this place is suitable for locals

For residents of California, specifically those in the Newport Beach and broader Orange County area, the Hertz Car Rental at 4043 Birch Street offers a familiar and generally comprehensive option for their vehicle rental needs. While the provided customer reviews highlight some significant concerns regarding vehicle condition, cleanliness, unexplained charges, and customer service issues, it is important for locals to understand the typical offerings of a major brand like Hertz and how to best navigate their services.

The suitability for locals largely hinges on the convenience and breadth of services typically provided by a national chain. Its location in Newport Beach makes it a practical choice for temporary car replacements while personal vehicles are in the shop, for accommodating visiting family, or for additional transportation during special events. The wide array of vehicle types means that whether a local needs an economical car for daily errands, an SUV for a family road trip to the mountains or desert, or even an electric vehicle like a Tesla to experience new technology, Hertz usually has options available.

However, the customer reviews serve as a crucial reminder for all renters, especially locals, to exercise due diligence. It underscores the importance of thoroughly inspecting any rental vehicle (including checking battery charge for EVs, cleanliness, and any existing damages) before driving off the lot. It also emphasizes the necessity of clarifying all potential fees and charges with staff, and ideally getting them in writing, before finalizing the rental agreement. Maintaining clear communication and following up on any discrepancies, as the frustrated customer did, is a critical step to ensure a satisfactory experience.

Despite the challenges noted in the reviews, the underlying infrastructure of a large company like Hertz means that resources, such as alternative branch locations (like the Irvine Auto Center mentioned in a review) and broader customer service channels, are generally available to address issues. For discerning locals who are prepared to be proactive in verifying vehicle condition and understanding terms, this Hertz location in Newport Beach remains a viable option for accessing a diverse fleet of rental cars to meet their transportation demands within the dynamic California landscape. It's a reminder that even with established brands, a careful and informed approach can lead to a successful rental experience.

Hertz Car Rental - Newport Beach - Birch Street Services

  • Car Rental Agency

  • Cargo Van Rental

Hertz Car Rental - Newport Beach - Birch Street Details

  • Service options

  • Onsite services
  • Highlights

  • Active military discounts
  • Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments

Hertz Car Rental - Newport Beach - Birch Street Location

Hertz Car Rental - Newport Beach - Birch Street

4043 Birch St, Newport Beach, CA 92660, USA

Hertz Car Rental - Newport Beach - Birch Street Reviews

An average rating of ★2.7 from 57 user reviews.

pricedhotelbookcallinsurance company

★ 5★ 4★ 3★ 2★ 1

More Car Rental Near Me

  • United Auto Rental, Inc.United Auto Rental, Inc.4.0 (141 reviews)

    3931 Birch St, Newport Beach, CA 92660, USA

  • SNA Auto Rental Orange CountySNA Auto Rental Orange County4.0 (247 reviews)

    3848 Campus Dr Ste 102, Newport Beach, CA 92660, USA

  • Jungle ExoticsJungle Exotics5.0 (78 reviews)

    3767 Birch St, Newport Beach, CA 92660, USA

  • Exotic Car Collection by EnterpriseExotic Car Collection by Enterprise4.0 (95 reviews)

    4500 Campus Dr Ste 100, Newport Beach, CA 92660, USA

  • Enterprise Rent-A-CarEnterprise Rent-A-Car4.0 (121 reviews)

    4500 Campus Dr, Newport Beach, CA 92660, USA

  • Go RentalsGo Rentals4.0 (4 reviews)

    19301 Campus Dr #100, Santa Ana, CA 92707, USA

  • Go RentalsGo Rentals4.0 (18 reviews)

    3500 Irvine Ave, Newport Beach, CA 92660, USA

  • AM PM John Wayne Airport Rent A CarAM PM John Wayne Airport Rent A Car4.0 (40 reviews)

    5001 Birch St Ste 20, Newport Beach, CA 92660, USA

  • Golden State Medical TransportGolden State Medical Transport5.0 (11 reviews)

    19200 Von Karman Ave Suite 400, Irvine, CA 92612, USA

  • U-Save Car & Truck RentalU-Save Car & Truck Rental4.0 (508 reviews)

    18700 MacArthur Blvd, Irvine, CA 92612, USA

  • Enterprise Rent-A-CarEnterprise Rent-A-Car4.0 (104 reviews)

    3300 Jamboree Rd, Newport Beach, CA 92660, USA

  • Dollar Car RentalDollar Car Rental2.0 (320 reviews)

    18601 Airport Way, Santa Ana, CA 92707, USA

  • Categories

    Top Visited Sites

    Top Searches

    Trending Drive Smart Posts