Hertz Car Rental Photos










Hertz Car Rental Introduce
For anyone navigating the sprawling metropolis of Los Angeles, whether you're a local resident embarking on a road trip or a visitor touching down at LAX, securing reliable and convenient transportation is often the first step in unlocking the vast experiences California has to offer. Hertz Car Rental, a globally recognized name in vehicle rentals, operates a significant location right at the heart of Los Angeles International Airport (LAX). This particular branch is a crucial hub for countless individuals seeking to rent a car, providing direct access to a fleet of vehicles designed to suit every journey, from a quick city commute to an extended exploration of the Golden State. This article aims to provide a clear, engaging, and informative overview of the Hertz Car Rental at 9000 Airport Blvd, Los Angeles, offering insights from a local Californian perspective to help you navigate your car rental experience effectively.
Hertz at LAX is a gateway to seamless travel within and beyond Los Angeles. While the convenience of an airport location is undeniable, understanding the nuances of renting from such a high-volume facility is essential. This location is designed to cater to a constant flow of travelers, operating 24/7 to meet diverse schedules. However, as with any bustling service point, a little preparation can go a long way. We'll explore the strategic positioning of this Hertz branch, the comprehensive range of services it offers, and crucial tips gleaned from recent customer experiences. Our goal is to equip you with the knowledge to make your car rental process as smooth and efficient as possible, ensuring your California adventures start on the right foot.
Hertz Car Rental is prominently located at 9000 Airport Blvd, Los Angeles, CA 90045, USA. This address places it directly within the sprawling perimeter of Los Angeles International Airport (LAX), which is one of the busiest airports in the world. As such, its primary function is to serve the immense volume of travelers arriving in or departing from Los Angeles. For locals, this location is particularly convenient if they are picking up or dropping off a vehicle in conjunction with air travel, or if they live in the immediate vicinity of the airport, such as Westchester or Inglewood.
The accessibility of this Hertz location is primarily facilitated through the airport's dedicated rental car shuttle system. Customers arriving at LAX terminals are directed to specific pick-up points where courtesy buses, marked with "rental car shuttles" and often a distinct purple sign, transport them directly to the consolidated car rental facilities, where Hertz is located. This shuttle service is designed to be efficient, typically running every 10-15 minutes and taking approximately 5 minutes to reach the rental car counter. However, it's important to note, as one customer mentioned, that accessing the facility as a pedestrian directly from normal LA buses can be challenging due to the lack of dedicated pedestrian entrances from certain directions, often requiring a "long way around." Therefore, for most users, leveraging the provided shuttle from the airport terminals or arriving by personal vehicle is the most practical method of access. The location's proximity to major freeways like the I-405, I-105, and Sepulveda Boulevard further enhances its accessibility for those driving to the facility.
Hertz Car Rental at LAX offers a comprehensive suite of services, characteristic of a major airport rental location, designed to meet a wide range of customer transportation needs. These include:
- Extensive Vehicle Fleet: Hertz provides a diverse selection of vehicles, catering to various preferences and budgets. This includes:
- Economy & Compact Cars: Such as the Ford Focus, Nissan Versa, Chevrolet Spark, ideal for budget-conscious travel and city driving.
- Sedans: Mid-size and full-size options like the Chevrolet Malibu or Volkswagen Jetta, offering more space and comfort.
- SUVs: A popular choice, with models like the Nissan Rogue and Chevrolet Equinox, suitable for families or those needing extra cargo capacity.
- Convertibles: Perfect for enjoying the California sunshine.
- Electric Vehicles (EVs): Including models like the Polestar 2 or Tesla Model Y, for environmentally conscious travelers.
- Luxury & Specialty Cars: For those seeking a premium experience, including options from their Ultimate Collection or Adrenaline Collection.
- Vans & Trucks: For larger groups, cargo, or moving needs.
- 24/7 Operations: The LAX Hertz location operates 24 hours a day, seven days a week, accommodating arrivals and departures at any time.
- Hertz Gold Plus Rewards Program: This loyalty program allows members to bypass the counter, choose their vehicle in some instances, and earn points for future rentals, streamlining the pick-up process.
- One-Way Rentals: Hertz facilitates one-way rentals, allowing customers to pick up a car at LAX and return it to another Hertz location, whether within California (e.g., Las Vegas) or across the country, offering significant flexibility for road trips.
- Optional Protection Products: Various insurance and protection options are available, such as Loss Damage Waiver (LDW), Liability Insurance Supplement (LIS), Personal Accident Insurance (PAI), and Personal Effects Coverage (PEC). Customers should review these carefully.
- Additional Equipment: GPS navigation systems and child safety seats (infant, toddler, booster) are typically available for rent.
- Fuel Options: Customers generally have the choice to return the car with a full tank or opt for a prepaid fuel service. The customer review highlights the importance of clarifying these details to avoid confusion.
Hertz Car Rental at 9000 Airport Blvd, LAX, presents several key features and highlights, some of which are unique to airport locations and others that reflect the broader Hertz brand. Customer reviews provide valuable insights into the actual experience at this high-volume location.
- 24/7 Availability: One of the most significant advantages of this LAX location is its continuous operation, accommodating all flight schedules, day or night.
- Extensive Fleet with Diverse Options: Hertz offers a wide range of vehicles from economy cars to SUVs and luxury models, allowing customers to select a vehicle that best suits their needs and budget, including popular models like the Nissan Rogue and Chevrolet Malibu.
- "Pick Your Own Car" Feature: As noted by one customer, the ability to "pick our own car" is a highly appreciated benefit for Gold Plus Rewards members, providing a sense of control and convenience.
- Customer Service Interactions: While one customer praised the "great and friendly service" and a "very nice" reception desk lady, other reviews highlight inconsistencies. Issues such as reserved vehicles not being available on arrival, perceived pressure to purchase additional insurance despite having personal coverage, and a large deposit requirement for debit card users ($500) indicate areas where customer experience can be challenging. These experiences underscore the importance of confirming all details and policies upfront.
- Shuttle Service to/from LAX Terminals: The dedicated shuttle service connecting the terminals to the rental car center is a crucial feature, though the pedestrian access limitation for those coming from non-airport buses is a noteworthy point for locals relying on public transit.
- Flexibility for One-Way Rentals: The option to rent a car at LAX and return it at another Hertz location, such as Las Vegas Airport, is a convenient feature for travelers planning extended journeys.
For direct inquiries, reservations, or any assistance regarding your car rental needs with Hertz Car Rental - Los Angeles - Los Angeles International Airport, you can use the following contact information:
Address: 9000 Airport Blvd, Los Angeles, CA 90045, USA
Phone: (310) 568-5100
Mobile Phone: +1 310-568-5100
As this is an airport location, it typically operates 24 hours a day, seven days a week. However, it is always advisable to verify the most current operating hours on the official Hertz website or by calling the branch directly, especially around holidays. The Hertz website is also an essential resource for online bookings, managing reservations, and accessing detailed information regarding their policies, including age requirements, driver's license policies, and insurance options.
For locals in California, especially those in the Los Angeles area, Hertz Car Rental at 9000 Airport Blvd, LAX, presents a suitable, albeit sometimes nuanced, option for their car rental needs. Its 24/7 operation and direct shuttle service from the airport terminals make it incredibly convenient for those with flight connections or living in proximity to LAX. The extensive and diverse fleet, from economical cars for daily errands to SUVs for family outings or luxury vehicles for special occasions, ensures that a wide array of transportation requirements can be met, whether for a short trip around the city or a multi-day Californian adventure.
However, based on customer feedback, locals should approach their rental with clear communication and attention to detail. Confirming reservations, understanding insurance requirements, and clarifying fuel policies are crucial steps to ensure a smooth experience. Despite some reported challenges, the convenience of a major rental provider like Hertz at a central transportation hub like LAX, coupled with the potential for expedited service through programs like Gold Plus Rewards, positions it as a practical choice for many Californians. By being prepared and proactive, locals can leverage Hertz at LAX to access the mobility needed to explore the Golden State with ease.
Hertz Car Rental Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- Free parking lot
Hertz Car Rental Location
Hertz Car Rental
9000 Airport Blvd, Los Angeles, CA 90045, USA
Hertz Car Rental Reviews
goldLAXshuttle buscirclepresidentupsellkiosksbus drivergatelanes
★ 5★ 4★ 3★ 2★ 1Very difficult to get to as a pedestrian. No problems if your coming with the shuttle but from the normal LA busses you have to walk a long way around because there is no pedestrian entrance.Overall great and friendly service. Got to pick our own car!
Jul 07, 2025 · Lara PlokhaarI told I had insurance and she said NO and made me buy insurance.I had reserved an SUV, but when I arrived there, the SUV was not there. Fortunately the SUV came back and we were able to get in it.For some reason my credit card did not go through and I paid the deposit with a debit card. Note that it is $500 in that case. I was happy to be told that I did not have to return the car with a full tank of gas since I intended to return it at the Las Vegas airport, but the written requirement was still "return with a full tank of gas," which made me a little nervous. It would have been helpful if they had clearly stated that.The lady at the reception desk was very nice!
Jul 12, 2025 · Miwa IchikawaI’d give negative stars if it were an option -The manager of LAX Hertz Kiki called me a liar in front of my family, was extremely rude, disrespectful and unprofessional. We arrived at the Hertz Gold Member area and were told to pick out any car we liked in the Presidents Circle. We walked over to find a Pathfinder in the President's circle. We all got in the vehicle and then waited 30 minutes to get to the checkout booth to leave. We were stopped by a pleasant booth worker; she said that they weren’t renting anymore 7 passenger vehicles out and we would have to drive it back then get another vehicle, then wait in the same 30-minute line all over again. By this time most of the cars would have already been rented. So, I asked for a manager. Kiki came over and I explained the situation. She then started to berate me and call me a liar in front of my family. She said there was no way this car was in the president's circle. Well, it was and I had a car full of witnesses along with the security footage from the location to prove it. She continued to berate me and said I would have to exit the vehicle. She also refused to spell her name for me. She then made us get into a very small roller skate of a vehicle. I could barely fit the luggage in the trunk. Mind you this all was at 10:30pm after a long flight from Toronto. We also had a 2-hour ride to get to our vacation location. This vehicle was not an intermediate vehicle. It was very small and my daughter had to sit in the middle seat in the back to fit. I spend the extra money to rent from Hertz so that these situations don’t occur. I am beyond frustrated with how we were treated and it honestly ruined my vacation having to deal with this stress.
Apr 22, 2025 · Nate HartrichI'm a Hertz Gold member. And I will say that my experience with the Los Angeles branch is always good. When we fly into LAX, we know that we're going to hop on the shuttle, get our car quickly, and make our way to our favorite sites in the Los Angeles basin. Thanks for great service, and for making sure I had a great car!
May 20, 2025 · Chris GoldmanThe service of the counter staff at check-in and the subsequent service of the staff who helped to confirm that the seat cushions were moved by cigarette burns were friendly.But unfortunately, the exterior of the car had not been washed.The car was very dirty and full of dust. What was worse that the interior of the car was full of ants. During the driving, the ants were running around everywhere, which was very disgusting.
Jul 11, 2025 · richard wu
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