Hertz Car Rental - Ontario - Ontario International Airport (ONT) Photos










Hertz Car Rental - Ontario - Ontario International Airport (ONT) Introduce
Hello, Californians! When your travels bring you to the Inland Empire, whether for a quick business trip, a family vacation to nearby attractions, or setting off on an epic road trip across our beautiful state, securing reliable and convenient transportation is crucial. Fortunately, for those flying into Ontario International Airport (ONT), one of the most trusted names in car rentals, Hertz Car Rental, is readily available right on-site. This isn't just a place to pick up keys; it's a gateway to a seamless journey, backed by a global reputation for quality and a team dedicated to making your experience exceptional. This article is tailored for you, our local users, to explore why Hertz at ONT is an outstanding choice for your car rental needs, ensuring you can hit the road with confidence and comfort.
Hertz Car Rental, a globally recognized leader in the vehicle rental industry, brings its renowned standards of excellence to the Ontario International Airport (ONT) location. This branch operates with the efficiency and broad selection you'd expect from a major brand, while also maintaining a strong focus on individual customer satisfaction, as evidenced by glowing reviews. They understand the nuances of airport travel – the need for speed, clarity, and helpful support, especially after a flight. Unlike some rental experiences that can feel impersonal, Hertz at ONT strives to provide a warm and professional welcome. Their commitment extends to ensuring their fleet is in top condition, offering a range of modern, clean, and reliable vehicles that are ready for any adventure you plan within California, from the bustling cityscapes to the serene natural parks. This blend of global reputability and local, attentive service makes Hertz a compelling choice for anyone seeking a premium car rental experience in the Inland Empire.
Hertz Car Rental at Ontario International Airport (ONT) is conveniently located at 3450 E Airport Dr #100, Ontario, CA 91761, USA. This address places it directly within the consolidated Rental Car Center (ConRAC) at ONT, making it exceptionally accessible for travelers. Upon arrival at Ontario International Airport, passengers can easily follow signage to the Rental Car Center. The airport provides a free shuttle service that transports customers directly between the passenger terminals and the ConRAC, which houses all the major on-airport rental car counters, including Hertz. This eliminates the need for long walks or navigating off-airport transportation, offering a seamless transition from your flight to your rental vehicle. The location on East Airport Drive is strategically placed for quick access to major freeways such as the I-10 and I-15, allowing for efficient travel to destinations throughout the Inland Empire, Los Angeles, Orange County, and even farther afield to popular spots like Las Vegas, as noted by a satisfied customer. This prime, accessible location underscores Hertz ONT's commitment to traveler convenience.
Hertz Car Rental - Ontario International Airport (ONT) provides a comprehensive suite of services to ensure a smooth and flexible rental experience for its diverse clientele:
Extensive Vehicle Fleet: Customers can select from a wide array of vehicle categories, including economy cars, compact cars, comfortable sedans (like the Toyota Camry, Mazda 3, Chevrolet Malibu, Volkswagen Jetta), spacious SUVs (such as the Nissan Rogue, GMC Terrain, Ford Escape, Chevrolet Equinox), luxury vehicles (like the Cadillac CTS, Infiniti QX30), convertibles, and even larger options like minivans, box trucks, or cargo vans for specific needs. This ensures a suitable vehicle for every type of journey, from city driving to road trips.
On-Airport Convenience: Being located directly at ONT's consolidated Rental Car Center means easy access via free shuttle from the terminals, significantly streamlining the pick-up and drop-off process and reducing travel time for airport users.
Hertz Gold Plus Rewards Program: This loyalty program offers expedited service, allowing members to bypass the counter and go straight to their car, as well as providing vehicle upgrades and earning points for future free rentals. This is a significant benefit for frequent travelers.
Flexible Rental Durations: Hertz accommodates various rental periods, from short-term daily rentals to longer-term weekly or monthly options, catering to both quick trips and extended stays in California.
Optional Add-Ons and Protection: Customers can enhance their rental with additional services like GPS navigation systems (Hertz NeverLost®), child safety seats (infant, child, booster seats available), SiriusXM Satellite Radio, and various insurance/protection plans (e.g., Loss Damage Waiver, Liability Insurance Supplement) for added security and peace of mind.
One-Way Rentals: For those planning journeys across California or even into neighboring states like Nevada, Hertz typically offers one-way rental options, allowing for convenient pick-up at ONT and drop-off at another authorized Hertz location.
Hertz Car Rental at Ontario International Airport (ONT) is celebrated for several key features and highlights that enhance its reputation and customer satisfaction:
Exceptional Customer Service: Customer reviews frequently praise the staff for being "super patient," "sweetest and courteous," "attentive and polite," and "kind." Individuals like "Ben" are specifically highlighted for going above and beyond to assist customers, even during stressful situations like a flat tire, demonstrating a truly customer-first approach.
High-Quality, Clean, and Modern Fleet: Customers consistently report receiving "new" vehicles with low mileage (e.g., "only 1000 miles"), in "great condition," and "super clean." This commitment to providing well-maintained and pristine cars significantly enhances the rental experience and provides peace of mind.
Efficient and Smooth Rental Process: Despite initial concerns, customers find the pick-up process "super easy to find the car" and the return process (even at other locations like Vegas) "super easy." This efficiency minimizes stress and saves valuable time for travelers.
Flexibility and Problem-Solving: The willingness of counter staff to offer upgrades at a "little upgrading price" or assist with unexpected vehicle issues (like a nail in the tire) showcases a flexible and solution-oriented approach, transforming potential frustrations into positive outcomes.
Strategic On-Airport Location: Being located within the ONT Rental Car Center offers unparalleled convenience, allowing for seamless transition from flight to vehicle without the need for off-site shuttles, directly benefiting travelers with tight schedules.
Global Brand Trust with Local Touch: Renters benefit from the reliability and quality assurance of a globally recognized brand like Hertz, combined with the personal, attentive service delivered by dedicated local staff at the ONT branch.
For your car rental needs or any inquiries at Hertz Car Rental - Ontario International Airport (ONT), here is the essential contact information:
Address: 3450 E Airport Dr #100, Ontario, CA 91761, USA
Phone: (909) 937-8877
Mobile Phone: +1 909-937-8877
We highly recommend making reservations in advance, especially during peak travel seasons, to ensure vehicle availability and to potentially take advantage of better rates. If you are a Hertz Gold Plus Rewards member, be sure to utilize your membership for expedited service at the counter.
For locals across California, particularly those in the Inland Empire and those frequently utilizing Ontario International Airport (ONT), Hertz Car Rental at ONT stands out as an exceptionally suitable and highly recommended choice. Its primary strength lies in the seamless combination of a globally respected brand's reliability and the genuinely attentive, problem-solving customer service provided by its local team. As Californians, our need for reliable transportation is constant, whether for daily commutes, weekend getaways to our diverse landscapes, or business travel. Hertz at ONT delivers on all fronts with a diverse fleet of clean, modern vehicles and an efficient pick-up and drop-off process right at the airport. The glowing customer testimonials speak volumes about the staff's dedication to turning potentially stressful situations into pleasant experiences. Choosing Hertz at ONT means opting for a hassle-free, comfortable, and professionally managed car rental that allows you to confidently embark on your California adventures, knowing you're in capable hands from the moment you land until your journey's end.
Hertz Car Rental - Ontario - Ontario International Airport (ONT) Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Hertz Car Rental - Ontario - Ontario International Airport (ONT) Location
Hertz Car Rental - Ontario - Ontario International Airport (ONT)
3450 E Airport Dr #100, Ontario, CA 91761, USA
Hertz Car Rental - Ontario - Ontario International Airport (ONT) Reviews
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★ 5★ 4★ 3★ 2★ 1An awesome experience. My flight was delayed and I was super worried after reading some negative comments on the google map. However,the guy in the counter ( I’m sorry that I do not remember his name, please forgive me) is super patient and offer me a blue Toyota Camry with a little upgrading price. I’m so glad that I made this choice. Super easy to find the car. Great condition and the car was super clean. I made it to Las Vegas the same night uneventful.Also, super easy returning process at Vegas.I would rent it again in Ontario with Hertz if I have to.
Apr 23, 2025 · connie.uro.2 Hsieh5 star reviews for Ben! The sweetest and courteous gentleman at the front desk! We came in at night to pick up our rental and drove home getting ready for our trip to Sequoia, only to find out there is nail in the tire! So frustrating! But Ben was so kind and patient assisting us with the exchange, took the time to come out to the lot to check on us . We were very indecisive on selection of car and he was very thoughtful on offering suggestion and helped us pick the perfect car for our road trip. Honestly the sweetest gentleman at Hertz, so attentive and polite!
May 02, 2025 · Ying LiuLong time Hertz customer with “Presidents Circle” membership. I was fairly disappointed with my last rental, and the one before. We rented a 4-wd 7 passenger vehicle. We had no choices when we picked it up and the very basic Nissan Pathfinder left a lot to be desired. I don’t believe it even met our rental spec of being 4-wd. I’ll try Enterprise next time.
Jul 01, 2025 · Brian MitchellDuring my trip to Ontario and San Diego in California, I had a wonderful experience with Hertz Car Rental. The vehicle was in excellent condition, and the rental and return process was smooth and efficient, which made my journey more convenient and worry-free. I sincerely appreciate Hertz for their professional and trustworthy service. It truly made my trip more enjoyable. I wholeheartedly recommend Hertz to anyone in need of a reliable car rental service.
May 18, 2025 · Totoroa FordWhen renting a truck, the last thing told was “when this truck has issues make sure to call road side service”.30 minutes on the road check Engine light appears while going up a mountain hill then truck dies! now stranded 40 minutes to get through to customer service They pick up the phone with angry consultant instantly saying HOLD!!, then hangs up..not please hold! 3 more calls with the major run around And 3 more hold then hang ups while on the side of dangerous road limping off to the side cars flying past. Finally call Hertz headquarters after this so-called helpline and a total of 5 hang ups!!! Look up Hertz headquarters explain dangerous situation I’m in and instantly told call roadside service!! No I’ll transfer you over or help is on the way. Just told within 24 hours. You will not have to pay for there broken Vehicle. then told “ roadside service will decide who is responsible for the bill” This is NOT an exaggeration!!! Sadden by the extremely horrific Experience with hertz Ontario beware of this happening to you! You will be stranded and at HERTZ mercy on the side of the road dependent on their non-answering customer service line. With zero direction on what to do besides “call roadside assistance” And worst part wondering how much it’s gonna cost to tow their faulty vehicle!!! Also the truck Had a ripped tow strap in the Bed.. is this coincidence or did this truck get towed to them and then started up so they called it good and rented it!!!!The reviews are LOW STARS FOR A REASON.
Apr 08, 2025 · kyussabbath the void
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