Hertz Car Rental - Parker - Cottonwood Drive: Your Trusted Local Source

Hertz Car Rental - Parker - Cottonwood Drive Photos

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Hertz Car Rental - Parker - Cottonwood Drive Introduce

Hello, fellow Coloradans! For those of us living in the vibrant and growing community of Parker, having access to convenient and reliable transportation options is key to navigating our daily lives and exploring our beautiful state. Whether your family car is in the shop, you have out-of-town guests visiting, or you simply need an extra vehicle for a weekend adventure, finding a trustworthy car rental service nearby is essential. Today, we’re focusing on a well-known name in the industry with a local presence: Hertz Car Rental - Parker - Cottonwood Drive. This article is designed to provide a clear, engaging, and factual overview of this specific Hertz location, tailored for locals in Colorado, highlighting its services, accessibility, and why it might be a suitable choice for your next rental.

Parker, Colorado, with its blend of suburban comfort and access to outdoor activities, necessitates flexible transportation solutions. From quick errands around town to longer drives exploring the Rockies, a reliable car rental can bridge the gap when your personal vehicle isn't available or suitable. Hertz, with its global reputation, brings a familiar and generally consistent service standard to our local community. We understand that for many residents, the convenience of a neighborhood location, coupled with dependable customer service, is paramount. This guide will delve into the specifics of the Hertz branch on Cottonwood Drive, exploring its physical location, the range of services typically offered, and a candid look at customer experiences to give you a well-rounded perspective. Our aim is to equip you with the necessary information to make an informed decision for your car rental needs right here in Parker.

The Hertz Car Rental location we are examining is situated at 17886 Cottonwood Dr, Parker, CO 80134, USA. This address places it conveniently within the Parker community, making it easily accessible for residents across the town and neighboring areas. Cottonwood Drive is a significant local artery, connecting various residential neighborhoods with commercial centers, ensuring that the branch is not tucked away in an inconvenient spot. Its position facilitates straightforward access whether you're coming from the heart of Parker, or from communities further north or south.

For those relying on public transportation, local bus routes may service the Cottonwood Drive area, though direct stops right at the office might require a short walk. Checking the latest RTD schedules for Parker would be advisable to plan your trip. The accessibility of this specific Hertz branch is a notable advantage for locals, as it means less time spent commuting to and from the rental office. Its presence in a bustling, yet easily navigable, part of Parker also means that customers often have access to other amenities nearby before or after their rental transaction. Ample parking for personal vehicles is typically available on-site for customers picking up or dropping off a rental, further enhancing the convenience of this neighborhood location. This central and well-connected placement contributes significantly to its suitability for the Parker community's car rental needs.

Services Offered:

Short-term car rentals for daily, weekly, or weekend requirements.
Long-term car rental options for extended periods.
A diverse fleet of vehicles, typically including economy cars (e.g., Chevrolet Spark), compact cars, sedans (e.g., Chevrolet Malibu), SUVs (e.g., Chevrolet Equinox, Nissan Pathfinder), minivans, and potentially specialty vehicles like EVs (e.g., Tesla Model 3) or cargo vans.
Options for additional equipment such as GPS navigation systems and child safety seats.
One-way rentals may be available, allowing pick-up in Parker and drop-off at another Hertz location (subject to availability and intercity fees).
Online reservation and check-in services to streamline the pick-up process.
Hertz Gold Plus Rewards program for expedited service and loyalty benefits for frequent renters, including potential upgrades and free rental days.
Accepts major credit cards and, under specific conditions, debit cards (check Hertz policy for details regarding debit card use).

Features / Highlights:

Part of a globally recognized car rental brand, offering a degree of standardized service and reliability.
Convenient neighborhood location in Parker, directly serving the local community.
Staff members like "Gerard" have been highlighted for providing exceptional customer service, going "above and beyond" to resolve booking and pricing issues, demonstrating kindness, and being knowledgeable.
The willingness of some employees to work with customers for an extended period (e.g., "almost an hour") to ensure the best deal and option.
While experiences can vary, positive interactions with dedicated staff members are a significant highlight.
Offers a variety of car classes to suit different needs, from fuel-efficient economy cars to spacious SUVs.
The location operates with specific hours during the week and on Saturdays, with Sundays typically closed, allowing for planned pick-ups and returns.

Contact Information:

Address: 17886 Cottonwood Dr, Parker, CO 80134, USA

Phone: (720) 851-1240

Mobile Phone: +1 720-851-1240

For locals in Parker and the surrounding Colorado communities, Hertz Car Rental on Cottonwood Drive offers a convenient and accessible option for their vehicle rental needs. While customer experiences, as with any service, can sometimes be mixed—highlighting both exceptional individual service and challenging interactions—the presence of a globally recognized brand in a local neighborhood is a significant benefit. The positive feedback specifically mentioning staff like Gerard, who displayed remarkable dedication in resolving complex booking and pricing issues, underscores the potential for truly outstanding customer care at this location. This kind of personalized effort, where an employee goes "above and beyond" for nearly an hour to ensure customer satisfaction, is invaluable and makes a substantial difference for local users.

The accessibility of the Cottonwood Drive location is a key advantage for Parker residents, reducing travel time and simplifying the logistics of picking up or returning a vehicle. For a Colorado local needing a rental for anything from a family road trip to a temporary replacement, having a well-known provider close to home with a diverse fleet is practical. While it's always advisable to communicate any potential delays or changes to your reservation, and to approach any interaction with a calm and respectful demeanor, the potential for an excellent experience with dedicated staff members at this Hertz branch makes it a suitable choice for your transportation needs. By utilizing their online services and communicating clearly, Parker residents can leverage this local Hertz location for their next car rental with confidence, knowing that a positive experience is within reach.

Hertz Car Rental - Parker - Cottonwood Drive Services

Car Rental Agency
Cargo van rental

Hertz Car Rental - Parker - Cottonwood Drive Details

Service options
Onsite services

Highlights
Active military discounts

Accessibility
Wheelchair accessible entrance
Wheelchair accessible parking lot

Payments
Credit cards
Debit cards
Credit cards

Hertz Car Rental - Parker - Cottonwood Drive Location

Hertz Car Rental - Parker - Cottonwood Drive

Colorado Douglas County Parker Cottonwood Drive

17886 Cottonwood Dr, Parker, CO 80134, USA

Hertz Car Rental - Parker - Cottonwood Drive Reviews

An average rating of ★2.9 from 157 user reviews.

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★ 5★ 4★ 3★ 2★ 1

Had a great experience working with Gerard. There was a mix up with our booking and our pricing and he went above and beyond to make sure we got our original pricing and the best option available. He worked with us for almost an hour to get us the best deal and we are very appreciative of all his hard work. He was very kind and knowledgeable. We will definitely be coming back to work with him again!
May 15, 2025 · Lucy E
Short Version: The Manager (at least I think it was the manager, but he is African-American) has some issues and will interrupt his employee to go off on you if you did something wrong (in my case, being late for pickup). The employee deserves a better manager (or co-worker) and it is no wonder he, the employee, seemed uncomfortable when his manager (or co-worker) starts yelling at me. 0 Stars for the Manager/Co-worker, 5 Stars to the Employee that was assisting me.Long Version:The manager (or co-worker) is extremely rude and disrespectful. The employee was great and helpful (5 Stars to the employee). I was working on getting a car with his employee and he interrupts the employee to go off on me. The employee stated that I was late for pickup and the manager goes off on me. He stated very loudly, "We have the right to give away the car if you do not show up on time, and to google their phone number if I have to make changes to my pickup time". I told him I understand but he keeps going on and on about it. If the car wasn't available, the employee can do his job and state this. Then I could have walked away and blamed this on myself instead of writing a review about this interaction. The manager keeps arguing with me even though I told him I understand. The website clearly states that any changes to the reservation within 24 hours of pickup will charge you extra, but even a no-show will charge you as well. So I didn't make changes and I showed up to at least to not be charged either way. The manager should have kept to his lane while assisting the other customers. He did this not only in front of the employee, but other customers as well which I think some of them left because of that.For the Owner of this Location:I only went through Hertz because of the manager special which was a good deal in my opinion. I didn't care for what car I was going to get since it was for some light traveling. The time of the incident since you have a camera right there behind the desk, was around 3:50 PM on 3/14/25. The employee helping me was great, but the other employee or manager needs to work on his customer service. There are better ways he could have handled the situation and even let the employee helping me, go over what he said without having to interrupt our transaction. He made it extremely uncomfortable in the room. Even the employee seemed uncomfortable as well. I was pretty heated and annoyed with the situation. I should have left as soon as that happened instead of staying since the employee I was working didn't deserve my attitude after that argument. I will go to a different location next time to avoid being yelled at over such a small issue. I only showed up because there is a no-show fee and I was okay if the car was given away but didn't want to be charged for that fee. I would have rather been told we gave the car away instead of being yelled at for being late.
Mar 16, 2025 · TheNumb Lock
Where do I even begin with this debacle of a situation… I searched and found a rate of $98 for 7-passenger vehicle on April 18, 2024, I attempted to book said car online through AAA. This car was not available. I called on April 19, 2024 at 11:30am and spoke with the manager Frank about the 7-passenger suv Suburban and why it wasn’t booking online. I asked if I could book it directly with him and refused stating he couldn’t online pricing and that the code AAA provides needs to be used in person versus booking online. Okay… I arrive to the location in person as requested after booking a reservation through AAA. I asked that the reservation be canceled and new one created. The woman undertaking the task decided to “UPGRADE” my reservation which isn’t what I asked for! I was charged $249 extra for a car that wasn’t even allowing booking on the website. They essentially said oh, well there’s nothing we can do. Due to a death on the family and my husband’s car being in the shop for service we needed a rental car immediately. The lady who assisted never provided the total amount. I was given three different prices $173, $98, and $112. Collective we had agreed on $112 for the rental since they could not ‘honor’ the $98 online or use the AAA I provided. After checking out I notice I was charged $160 per day instead of the $112. I called and spoke with Frank on April 21, 2024 and he was zero help he kept stating how do you feel you were overcharged when it was an upgrade? It wasn’t an upgrade it was a new booking reservation but if we want to go based on the previous reservation at $53 per day and pay the difference it still should’ve been under $112 per day. I do not recommend booking. Heed the reviews. The representatives are rude, unprofessional, and ignore you and purposefully make you wait more than 10 minutes before even acknowledging you. At pick up and drop off(April 23, 2024) the representative did not do a walk through luckily I took a video of possession and return of the car so I’m not overly charged more than already OVERCHARGED me! This location should be closed based on the poor reviews alone of the representatives and the service received. I will be disputing all charges with my bank. They gave me a dirty car but it was “fueled” I returned it cleaned and in better condition than it was rented to me. Pictures provided as proof of the condition of the car. As Frank stated on the call he was tasked with ‘cleaning’ the car and sending off to a different location but I happened to have rented it before it was sent to be delivered to the intended location. The lack of transparency and not honoring pricing per the rental agreement this rental agency needs to be reported and held accountable for their transgressions and taking advantage of clients and hindering and forcing undue financial consequences on the consumer/renter. Again heed the reviews and book elsewhere this hertz is a a bad business transaction.
Apr 23, 2024 · A. H.
Avoid this Hertz location at all costs. I rented a “manager’s special” for $29/day and was given an EV with only 80 miles of charge and no adapter for Tesla chargers. After driving 20 miles and realizing charging was impractical, I returned the car within 4 hours.The manager (African-American) was unhelpful and claimed the computer was down (a lie), promising to email a receipt. Instead of the agreed $29, I was charged $109—including a bogus $50 refueling fee for an EV that wasn’t fully charged to begin with.Customer support refunded only part ($50) of it, but the experience was dishonest and frustrating. This location gives Hertz a bad name.
May 11, 2025 · Rt Denver91
Was an hour late picking up my rental and got a short lecture from one of the workers about next time give us a call. Dude, I rent weekly traveling for work and never get lectured. Clearly needs to learn to be customer oriented and learn flexibility. There are other choices of places to rent from...I believe this was the manger and based on other reviews it seems Hertz needs to do some training with this manager. If I owned this location I would not be happy that customers are complaining and clearly there's been no behavior change.
Apr 12, 2025 · June Reese