Hertz Car Rental - Parkville - East Joppa Road Photos










Hertz Car Rental - Parkville - East Joppa Road Introduce
When you're a local in Maryland, having reliable transportation is key, whether it's for a weekend getaway, a business trip, or simply when your personal vehicle is in the shop. For many in the Parkville area and beyond, Hertz Car Rental - Parkville - East Joppa Road stands out as a convenient and accessible option. This article aims to provide a clear, engaging, and informative overview of this local car rental branch, designed with the Maryland resident in mind.
Hertz is a globally recognized name in car rentals, and their Parkville - East Joppa Road location brings that trusted service right to your neighborhood. Situated conveniently in Parkville, MD, this branch is geared towards serving the everyday needs of local residents. While it might be a smaller location compared to major airport hubs, it strives to provide a focused and efficient experience for those living and working in the area. From compact cars for daily errands to larger vehicles for family trips, this Hertz branch aims to offer solutions for various transportation requirements. Understanding the local user's perspective, this location often caters to situations like temporary vehicle needs due to repairs, supplementary vehicles for family events, or even just a change of pace for a short trip around Maryland.
The Hertz Car Rental - Parkville - East Joppa Road branch is strategically located at 1763 E Joppa Rd, Parkville, MD 21234, USA. This address places it within easy reach for residents of Parkville, Towson, and surrounding communities in Baltimore County. Its position on East Joppa Road, a well-trafficked thoroughfare, makes it relatively simple to find and access. For those relying on public transport, it's advisable to check local bus routes for connectivity, though typically, a car rental location like this is best accessed by a short drive from nearby neighborhoods. The proximity to residential areas and local businesses makes it a practical choice for quick pick-ups and returns without the hustle and bustle often associated with airport car rental counters.
Hertz Car Rental - Parkville - East Joppa Road offers a range of services designed to meet diverse customer needs. While specific inventory can vary, generally, you can expect the following:
Vehicle Rentals: A variety of car classes are typically available, including:
Economy and Compact Cars: Ideal for fuel efficiency and city driving.
Mid-size and Full-size Sedans: Offering more comfort and space for everyday use or longer journeys.
SUVs: Suitable for families, more cargo space, or those seeking a higher driving position.
Specialty Vehicles: Availability of specific types like minivans, trucks, or even electric vehicles (EVs) may vary, and it's always recommended to confirm availability for specific needs.
Reservations: Customers can make reservations online or over the phone to ensure vehicle availability for their desired dates.
Flexible Rental Periods: Options for daily, weekend, and weekly rentals are standard, allowing you to choose the duration that best suits your plans.
Insurance and Protection Options: Hertz offers various protection plans, such as Damage Waiver (DW) and Liability Insurance Supplement (LIS), to provide peace of mind during your rental.
Additional Equipment: Depending on availability, extras like child safety seats and GPS navigation systems can often be rented for an additional charge.
This specific Hertz location, while a neighborhood branch, possesses several features that can be particularly appealing to local Marylanders:
Convenient Local Access: Its prime location in Parkville makes it an excellent alternative to busy airport rental counters, saving locals time and travel hassle.
Personalized Service: Based on customer feedback, the staff at this location, like Tyrone and Igor mentioned in reviews, often go the extra mile to assist customers, demonstrating a more personalized and patient approach than might be found in larger, high-volume branches. This can include helping with specific vehicle requests or accommodating minor schedule changes.
Focus on Customer Satisfaction: Despite being a smaller location with a potentially limited inventory, the staff reportedly makes an effort to ensure customers get the vehicle they need and have a positive experience, including addressing concerns and making the pick-up and drop-off process efficient.
Variety of Vehicle Options (within limits): While not exhaustive, the branch generally offers popular vehicle types like the Ford Escape or Mazda 3, suitable for most local travel needs.
Streamlined Processes: Efforts are made to get customers in and out quickly, a valuable feature for busy individuals.
Address: 1763 E Joppa Rd, Parkville, MD 21234, USA
Phone: (410) 661-0037
Mobile Phone: +1 410-661-0037
For residents of Maryland, particularly those in the Parkville area and neighboring communities, Hertz Car Rental - Parkville - East Joppa Road offers a pragmatic and reliable solution for their car rental needs. Its local presence eliminates the need to travel to larger, often more chaotic, airport rental facilities. The branch aims to provide a friendly, professional, and efficient service that caters to the specific demands of local users.
While some reviews indicate occasional challenges with vehicle availability for specific types (like EVs) or cleanliness issues, it’s important to note that these can be isolated incidents, and the general sentiment often points to a dedicated staff who strive to resolve issues and ensure customer satisfaction. The personalized assistance, as exemplified by employees like Tyrone and Igor, can make a significant difference in the rental experience. For those needing a car for a short period due to repairs, a local outing, or an extended family visit, the convenience, accessibility, and commitment to service at this Hertz location make it a highly suitable choice. It’s a neighborhood resource designed to keep Marylanders moving, providing a dependable service with a personal touch that resonates with the community. Before your next rental, consider visiting or calling this local Hertz branch for your transportation needs.
Hertz Car Rental - Parkville - East Joppa Road Services
Car Rental Agency
- Cargo Van Rental
Hertz Car Rental - Parkville - East Joppa Road Details
Service options
- Onsite services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Hertz Car Rental - Parkville - East Joppa Road Location
Hertz Car Rental - Parkville - East Joppa Road
1763 E Joppa Rd, Parkville, MD 21234, USA
Hertz Car Rental - Parkville - East Joppa Road Reviews
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★ 5★ 4★ 3★ 2★ 1I made reservations for a Thrifty rental through Expedia and got the Manager's special, so I was a little confused to pull up to a Hertz when I got to the address. While they do not have a phone number that they answer regularly - so I could not call in advance to request the type of vehicle I needed - I was able to make the request for a larger vehicle with leg room and storage space when i arrived, as I was traveling with 4 adult sized teenagers and their luggage. Tyrone was cleaning another vehicle in the garage area and was the only one working the desk that day but he helped me get exactly the type of car I needed and even helped me park my personal car in a spot that would be safe while I used the rental. He was kind, patient, and efficient. When I returned the vehicle, there was a line of about 4 customers but the wait was no more than 10 minutes and Igor helped me be in and out quickly and didn't even charge me for being a little late! I got a Ford Escape that was clean inside and did not smell of smoke or animals. It is a smaller location so they do not have a large variety or quantity of stock but they do try to make sure you get what you need.
Jul 11, 2025 · NikkiBisme PFS2eI reserved a vehicle in April. I reserved an EV with purpose and intent. It was important for me to have an EV for this occasion. Not a hybrid, not a gas-powered vehicle. I needed an EV car. When I arrived to pick up my rental vehicle (June 18), I was told that all they had was a pick-up truck, which would definitely not work for me for this occasion. I said I would cancel and was told that I wouldn't get a refund. The customer service rep reluctantly put me in a gas-powered Nissan Altima. He demanded I have it back because he needed it for another reservation. (Screw me on my reservation?)With no other choice, I agreed to take the car. The car was filthy; sticky steering wheel, disgusting cup holder, muddy floor mats and smelled bad. That staff was less than friendly with no empathy or concern. They made me feel as if it was my fault that I was disappointed that they didn't have the vehicle I reserved. Just an overall poor experience. I'll go to Budget or Enterprise next time.
Jun 24, 2025 · Lawrence WestThe gentleman that handled my rental kept his composure as I was running late due to an accident on 83. He had 1 customer returning and one customer waiting to rent a car plus me. The place closes a 5 and he did a great job cleaning the rental for both clients and the rental I received as well. I greatly appreciate him for staying and helping us. He should be recognized for his work. I thank him now and I thanked him personally. And one more time,Thank you!
Apr 25, 2025 · Blair PowellThe people working here are pretty down to earth, nice, caring, and most importantly REAL. Not afraid to joke around and try to make light of bad situation. Some of the kindest and honest people when my family went in on June 9th. These people put up with a lot of nonsense and still try to have a smile on and be polite. Got helped by the guy who had the motorcycle. Very nice guy who seems like he deals with a lot of nonsense.
Jun 10, 2025 · Green BirdOne star because they don’t give an option for NO STARS. The staff (most of them, especially the one that waited on me) are unprofessional. I live about 10 minutes from this location ( maybe less with traffic and lights). I pick up the car (a dirty Toyota), take my son home and then head to Home Depot. If you know the area, you know that Morven Ave is close to both these locations. When I left Home Depot and returned to the car….. IT WOULD NOT START. I hadn’t had this car for an hour. I called the office and THEY DONT ANSWER, NEVER ANSWER. I get another vehicle and no one apologizes or anything. Thank god my insurance company didn’t pay for this piss poor service and I’m sorry the other persons insurance had to pay. WORSE EXPERIENCE EVER AND I WILL NEVER GIVE ANY HERTZ MY BUSINESS.
Apr 26, 2025 · Lavonya Holley
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