Hertz Car Rental - Providence - Silver Spring Street Photos










Hertz Car Rental - Providence - Silver Spring Street Introduce
For residents across the Ocean State, whether you're planning a scenic drive along the coast, navigating the vibrant streets of Providence, or simply need a temporary vehicle while yours is serviced, access to a dependable car rental service is a common necessity. In Providence, Rhode Island, Hertz Car Rental at 400 Silver Spring Street aims to be a key resource for your transportation needs. This article will provide a comprehensive overview of this specific Hertz location, detailing its accessibility, the range of services it offers, and what local users in Rhode Island can anticipate when choosing Hertz for their car rental requirements.
Hertz is a globally recognized brand in the car rental industry, known for its extensive network and diverse fleet. The Providence - Silver Spring Street branch is part of this larger system, and while it benefits from the brand's reach and resources, individual experiences can vary. This location is positioned to serve the bustling capital city and surrounding areas of Rhode Island, providing options for both short-term rentals and longer journeys. Understanding the typical offerings of Hertz, combined with insights from local customer experiences, can help Rhode Islanders make informed decisions for their travel plans, whether for business or leisure.
Hertz Car Rental - Providence - Silver Spring Street is conveniently situated at 400 Silver Spring St, Providence, RI 02904, USA. This address places it within the vibrant capital city, offering a degree of accessibility for residents of Providence and neighboring communities. Silver Spring Street is located somewhat north of the immediate downtown core, but it remains within easy reach of various parts of the city.
While not directly at T.F. Green International Airport (PVD), which is serviced by other Hertz locations, this Silver Spring Street branch serves as a neighborhood location, primarily catering to local pick-ups and drop-offs. Its proximity to major roadways within Providence, and relatively straightforward access from Interstate 95, a critical north-south artery connecting Rhode Island to Massachusetts and Connecticut, makes it accessible for drivers coming from different parts of the state. For Rhode Island locals who prefer to pick up a car outside of the airport hustle, this location offers an alternative that is still well-connected to the broader road network. The established presence in a commercial area ensures it’s relatively easy to locate and navigate to for residents needing a rental car for various purposes within the state.
Hertz, as a major car rental provider, typically offers a comprehensive range of services, and the Providence - Silver Spring Street branch is generally equipped to provide these to its customers.
- Diverse Vehicle Fleet: Hertz maintains a wide variety of vehicles to suit different travel requirements. This typically includes economy cars for budget-conscious renters, compact and standard sedans, a range of SUVs for more space and varied terrain, minivans for larger groups, and sometimes even specialty vehicles like electric cars (EVs), luxury models, or trucks and cargo vans. While specific availability can fluctuate, the aim is to cater to various needs.
- Short-Term and Long-Term Rentals: Whether you need a vehicle for a single day, a weekend trip, a full week, or an extended monthly rental, Hertz generally offers flexible durations to accommodate diverse travel schedules. This is suitable for temporary transportation needs, vacations, or business travel within Rhode Island or beyond.
- One-Way Rental Options: Hertz typically facilitates one-way rentals, allowing customers to pick up a vehicle at the Providence - Silver Spring Street location and return it to another Hertz branch, either elsewhere in Rhode Island, another state, or even across the border into Canada without an additional charge. This flexibility is convenient for non-circular travel plans.
- Hertz Gold Plus Rewards Program: Customers can join the complimentary Hertz Gold Plus Rewards program. This loyalty program offers perks such as expedited service, earning points toward free rental days, and potential vehicle upgrades. It's designed to streamline the rental process for frequent renters.
- Optional Protection Plans and Add-Ons: Various optional protection plans, including Loss Damage Waiver (LDW) and Personal Accident Insurance (PAI), are typically available, allowing customers to choose additional coverage for peace of mind. Add-ons like GPS navigation, child safety seats, and satellite radio can also be rented.
- Online Booking and Management: Hertz provides online platforms for easy booking, modification, and cancellation of reservations, offering convenience and control over rental plans.
Hertz Car Rental - Providence - Silver Spring Street, as part of the broader Hertz brand, offers certain features that aim to enhance the rental experience. However, it's important to note that specific customer experiences at this location, as indicated by recent reviews, highlight areas where operational efficiency might not always meet expectations.
- Recognized Brand Presence: Being a part of a major global brand like Hertz generally implies access to a large fleet and standardized procedures. This can offer a sense of familiarity and reliability for many customers.
- Variety of Vehicle Types: The ability to rent various vehicle types, from economy cars to SUVs and potentially EVs, allows customers to choose the most suitable option for their specific needs, whether for city driving or longer journeys across Rhode Island.
- Hertz Gold Plus Rewards Benefits: For members of the loyalty program, benefits such as expedited service and earning points can make future rentals more rewarding, though direct experiences at this branch suggest that counter wait times can still be an issue.
- Flexible Operating Hours: The Silver Spring Street location maintains consistent operating hours throughout the week (Monday-Friday 8:00 am - 5:00 pm, Saturday 9:00 am - 12:00 pm, closed Sunday), providing clear windows for pick-up and drop-off, which is beneficial for planning.
- Cross-Border Travel Permitted (to Canada): Hertz generally allows rentals from this location to cross into Canada without an additional charge, which is a significant highlight for locals planning international road trips, provided all necessary identification is carried.
- Proximity to Providence City Center: While not downtown, its location on Silver Spring Street means it's still relatively close to key areas of Providence, making it convenient for residents of the capital city.
For reservations, inquiries, or any assistance regarding your car rental needs at Hertz Car Rental - Providence - Silver Spring Street, you can use the following contact details:
Address: 400 Silver Spring St, Providence, RI 02904, USA
Phone: (401) 274-4043
Mobile Phone: +1 401-274-4043
For residents across Rhode Island, particularly those in the Providence area, Hertz Car Rental at 400 Silver Spring Street presents itself as an option for securing a rental vehicle. Its convenient location within the capital city, accessible via local roads and in relatively close proximity to major interstate routes like I-95, means it's a practical choice for locals seeking a car without necessarily heading to the airport. The global recognition of the Hertz brand also provides an inherent sense of reliability and a diverse fleet from which to choose, catering to various travel needs, from compact cars for city navigation to larger SUVs for family excursions or even EVs for the environmentally conscious.
However, it is crucial for Rhode Island locals to consider recent customer feedback. Reviews indicate significant challenges with staffing levels, leading to extended wait times, and, critically, issues with vehicle availability, even for advanced bookings. Instances of cars being dirty or unsuitable for interstate travel due to low charge on an EV were also reported. While the staff were noted as "very nice," the operational difficulties highlight potential inconveniences. Therefore, while Hertz Providence - Silver Spring Street offers the broad range of services typical of a major rental company, locals planning to rent from this branch should manage their expectations regarding wait times and vehicle guarantees. It may be suitable for those with flexible schedules or who are comfortable with potential last-minute vehicle changes, but for those with strict timelines or specific vehicle requirements, direct confirmation of availability close to the pick-up time would be highly advisable to ensure a smoother experience when navigating our small but vibrant state.
Hertz Car Rental - Providence - Silver Spring Street Services
Car Rental Agency
- Cargo van rental
Hertz Car Rental - Providence - Silver Spring Street Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Hertz Car Rental - Providence - Silver Spring Street Location
Hertz Car Rental - Providence - Silver Spring Street
400 Silver Spring St, Providence, RI 02904, USA
Hertz Car Rental - Providence - Silver Spring Street Reviews
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★ 5★ 4★ 3★ 2★ 1They had one person all day handling the entirety of the day to day operation. While she was very nice, it made for a very inconvenient experience. It took us over an hour to get our car and when we got it, we realized it was filthy and in rough shape. They need to have at least 2 people at the counters and an additional person handling the turnover of the cars. The person behind us in line was told to come back in 2.5hrs after she had already been waiting 45 mins.I understand the predicament the sole employee was in and she was doing what she could, but it’s unacceptable to have to go through that when you made a booking in advance. Will not be going back ever again.
Jul 13, 2025 · Nicole DiazWorst experience ever. I am a gold member, I made a reservation for a mid size sedan. I arrived to pick my car, but they didn’t have a car to offer. I said I will settle for a smaller car, they had no car. The only car they had was an EV with 165 miles range with 78% charge, for an interstate booking.They just know how to take a reservation, they don’t know how to hold it. You see, the point of taking a reservation is holding it, anybody can take it.The worst part is the nonchalant behavior of the staff.
May 21, 2025 · Syeda AfreenDO NOT RENT A CAR HERE! I’m actually shocked at how many things went wrong with the Hertz rental and how little (aka nothing) Hertz did to resolve the situation.Things you should know:1. This is NOT at or near the Providence Amtrak station, as the Hertz website claims. It took me 30 minutes in traffic to get from Amtrak to Hertz in an Uber2. They ran out of cars and weren’t able to honor the reservations. There were three separate parties at the office at the same time and only one could get a car (a tiny electric car). And they one employee working there said there were ten more reservations today that wouldn’t be able to get cars.3. They didn’t contact me or anyone else to let us know our reservation wouldn’t be honored.4. They didn’t apologize nor did they offer a solution to get me a car another way. The employee just said he had no cars and we were out of luck.5. I asked if I could go to the airport Hertz to get a car and he said that they “might” honor my reservation there if provide my reservation number and if they have cars.So as I write this, I’m Ubering to the airport Hertz, prepared to enter another circle of hell there.I usually rent from National or Avis, but was considering switching to Hertz because my credit card offered free loyalty status with Hertz. This was the first time I tried renting from them and will be the last.
Oct 11, 2024 · Jennifer WindbeckReserved a car. They called me 10 minutes before reservation to tell.me no car. Staff nice and helpful, but this location has no president circle or board....or cars. Website still taking reservations though.
Jun 19, 2025 · D WandellBooking a car in advance and they “couldn’t find my reservation” and “were sold out”. Booked a second time and same thing they couldn’t find the reservation. The parking lot was full of cars. Thank you I was supposed to drop people off at the airport. This location is a joke. I should’ve have listen to my gut and book at the airport as I usually do.
Jul 02, 2024 · S A
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