Hertz Car Rental - Riverhead - West Main Street Photos










Hertz Car Rental - Riverhead - West Main Street Introduce
For residents across New York, particularly those living on Long Island, having access to convenient and reliable car rental services is crucial for navigating daily life, weekend getaways to the Hamptons, or even business travel within the tri-state area. In Riverhead, a globally recognized name in vehicle rentals, Hertz Car Rental, is a local option striving to meet these diverse needs. Located strategically on West Main Street, this branch aims to provide an array of vehicles and services, making temporary transportation solutions accessible to our community members. Understanding the offerings of a local Hertz branch can help you make an informed decision for your next rental.
Hertz Car Rental - Riverhead - West Main Street is situated at 1830 W Main St, Riverhead, NY 11901, USA. This location offers excellent accessibility for individuals living in Riverhead and the wider East End of Long Island. West Main Street is a prominent thoroughfare, ensuring that the branch is easy to find and reach from various parts of the region. Whether you're coming from nearby Calverton, Flanders, or even further west on Long Island, the convenience of a local neighborhood branch significantly reduces travel time and logistical complexities often associated with airport rental locations. Its presence serves as a key resource for residents who need a car for a short period, for extended trips, or as a temporary replacement for their own vehicle.
Hertz is renowned for its extensive fleet and a broad spectrum of services designed to cater to various customer requirements. At the Riverhead - West Main Street location, customers can typically expect to find:
- Diverse Car Selection: The fleet usually includes a range of vehicles from economical compact cars like a Ford Focus or Toyota Corolla, perfect for solo travel or short trips, to comfortable mid-size and full-size sedans such as a Chevrolet Malibu or Nissan Altima for families or those seeking more space.
- SUV and Minivan Rentals: For those needing more passenger or cargo capacity, the branch often offers a selection of SUVs, including compact SUVs like the Nissan Rogue or larger models like the GMC Yukon. Minivans, such as the Chrysler Pacifica, are also typically available, ideal for family vacations or group outings.
- Truck Rentals: In addition to cars, Hertz often provides options for truck rentals, including box trucks and cargo vans, which are invaluable for moving, transporting goods, or tackling larger projects around the home or for a business.
- Specialty and Premium Vehicles: Depending on availability, customers may find specialty cars for unique occasions or premium vehicles that offer an enhanced driving experience.
- Flexible Rental Durations: Hertz accommodates a variety of rental periods, from daily and weekend rentals to weekly and long-term options, providing flexibility for different travel plans and needs.
- Optional Extras: To enhance the rental experience, customers can often add extras such as GPS navigation systems, child safety seats, and various protection plans (like Liability Insurance Supplement and Loss Damage Waiver), although it's crucial to understand the terms and exclusions, especially for New York rentals.
Several features and highlights contribute to Hertz Car Rental's standing as a prominent choice for local New York users:
- Global Brand Recognition and Standards: As an internationally recognized brand, Hertz generally maintains a consistent level of quality in its vehicles and services. This includes efforts towards vehicle maintenance and a standardized rental process.
- Hertz Gold Plus Rewards Program: This loyalty program offers perks such as expedited pickup, earning points for free rental days, and potential vehicle upgrades. While not always available at every small neighborhood location for immediate upgrades, the program's benefits can accumulate over time for frequent renters.
- Online and Mobile Convenience: Hertz provides robust digital platforms for easy booking, modification, and management of reservations, which is a significant convenience for modern users.
- Local Support: A local branch means more direct communication and potentially more personalized problem-solving. While customer experiences can vary, as highlighted by some reviews, the presence of local staff like "Barbara" who can be helpful indicates a commitment to customer support.
For all your car rental inquiries or to make a reservation at the Riverhead - West Main Street Hertz location, you can use the following contact information:
Address: 1830 W Main St, Riverhead, NY 11901, USA
Phone: (631) 727-7892
Mobile Phone: +1 631-727-7892
For New York residents, especially those in the Riverhead area and surrounding Long Island communities, Hertz Car Rental on West Main Street offers a suitable option for their diverse transportation needs. The convenience of a local branch of a well-known brand is a significant advantage, providing accessibility and a wide range of vehicle types from economy cars to SUVs and vans. While customer experiences can sometimes present challenges, as reflected in reviews noting issues with vehicle availability, condition, or specific rental policies for certain customer segments (e.g., Uber riders), it is important to consider these individual instances within the broader context of a large rental operation. Conversely, a positive review highlighted "professional super kind" staff and an "easy reserve and easy return" process, indicating the potential for a smooth and pleasant experience at this location. For locals, choosing Hertz means access to a potentially vast fleet for various purposes, supported by a global infrastructure and a loyalty program. Whether you need a temporary vehicle while yours is in the shop, a spacious car for a family trip to the North Fork vineyards, or a truck for a moving project, Hertz in Riverhead aims to provide a reliable solution. It is always recommended to confirm specific vehicle availability, review rental terms thoroughly, and clarify any special requirements or payment policies directly with the branch to ensure a seamless rental experience tailored to your needs.
Hertz Car Rental - Riverhead - West Main Street Services
Car Rental Agency
- Cargo Van Rental
Hertz Car Rental - Riverhead - West Main Street Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Hertz Car Rental - Riverhead - West Main Street Location
Hertz Car Rental - Riverhead - West Main Street
1830 W Main St, Riverhead, NY 11901, USA
Hertz Car Rental - Riverhead - West Main Street Reviews
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★ 5★ 4★ 3★ 2★ 1Don’t even bother! They don’t have any cars here! The one car they had , brakes were squeaky and wheel was clicking when you turn it and had no gas, ran a lil rough! While Barbara was helpful there’s nothing that would make me consider renting from there again. Very inconvenient and also if you do ride share with Uber they only rent to Uber riders Tues-Fri via Barbara. It’s not noted when renting or anywhere in the facility.
Mar 18, 2024 · B GibbsI was denied a vehicle rental due to a minor chip on the top right corner of my driver’s license. The damage does not obscure any critical information such as my photo, name, license number, or barcode. The chip is purely superficial and does not interfere with the license’s readability or legitimacy. Never have I been denied a rental due to my license.
Apr 12, 2025 · Marisol ArveloGood experience at this Hertz. Didn’t have to wait, was offered a clean and new car with a full tank and after hours drop off. This location is inside the Indigo hotel.
Jun 12, 2025 · Sonja WosnitzerAwful experience. Said that my booking had to be cancelled due to no available cars despite me booking months in advance.The guy working there did not offer any alternative or work to resolve the issue.By sheer luck, someone dropped off a car which we were able to use and granted, it was a nice car however I know there were other bookings that day that would not have been so lucky.I cannot fathom how this can occur and very much hope others were not stranded.Definitely recommend avoiding. Hope Herz offers compensation and sorts this issue out.
Aug 29, 2024 · Matt McVaySo the poor guy working at the desk, Mehrab, is fine and just doing the best he can. He is clearly handcuffed by a bad system at the corporate level. I spent 3h waiting here to pick up my car. Biggest offenses: desk was understaffed. One guy to handle both cleaning the cars and checking in an onslaught of customers picking up, and clearly not enough inventory to support high season.Mehrab was unable to release a prepaid car for an early pick up even if I paid extra. I had booked for noon but showed up at 9am. So after trying several times to release the car to me, he told me to call the corporate line. I was quoted a 10 minute hold time and then waited 21 minutes. The call center is clearly run from India, the guy on the phone took one minute to rebook my reservation for 10:30a (which is what time it was by then), easy peasy. So I waited in line again, another half hour, and get to the front: lo and behold, the reservation had not been changed in the system. I called corporate line again, again quoted 10 mins, and then held this time for 28 minutes. At this point it is 11:40a, 20 mins before my actual reservation was about to start. I just asked them to release the car so I wouldn’t have to wait the additional 20 mins, and he would only do it if I paid extra. Just a poorly run company. Horrific customer service. Will not be renting from them again and will warn away everyone.
Jul 18, 2024 · Jocelyn Leavitt
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