Hertz Car Rental - Salem - Bridge Street Photos










Hertz Car Rental - Salem - Bridge Street Introduce
Hello, Massachusetts residents! When you're planning a journey, whether it's a coastal adventure along the North Shore, a business trip to Boston, or simply needing a dependable vehicle while yours is in the shop, having access to a high-quality car rental service makes all the difference. This article is your comprehensive guide to Hertz Car Rental - Salem - Bridge Street, a local branch that has garnered significant praise for its exceptional customer service and well-maintained fleet, making it a standout choice for the Salem community and beyond.
For many of us living in Massachusetts, a car is an indispensable part of our daily lives and weekend plans. However, there are numerous occasions when a rental car becomes not just convenient, but essential. Perhaps you're moving a child home from college and need an SUV, or you're curious to try an electric vehicle like a Tesla for a unique driving experience. Knowing that a reputable brand like Hertz has a local presence, offering a diverse range of vehicles and a team committed to customer satisfaction, provides immense peace of mind. This article will delve into the specifics of the Salem Bridge Street Hertz location, highlighting why it's becoming a preferred choice for our local community.
Hertz Car Rental - Salem - Bridge Street is conveniently located at 33 Bridge St, Salem, MA 01970, USA. This prime location on Bridge Street, a significant thoroughfare in Salem, offers excellent accessibility for residents in Salem and surrounding North Shore communities. Towns like Beverly, Peabody, Danvers, and Marblehead can easily reach this branch without significant detours, making pick-up and drop-off processes straightforward and efficient.
The branch operates with hours designed to accommodate various schedules: Monday through Friday from 8:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays. These hours are well-suited for planned rentals for business trips, weekend getaways, or temporary vehicle needs during the work week. The easily identifiable location and accessible hours contribute significantly to its convenience, allowing local users to seamlessly integrate car rental into their busy lives.
Services Offered:
- Daily, weekly, and monthly car rentals to accommodate various durations.
- A diverse fleet including economy cars, compact, mid-size, full-size sedans (like Chevrolet Malibu), SUVs (e.g., Nissan Rogue, GMC Yukon, Chevrolet Equinox), minivans (e.g., Chrysler Pacifica), and even electric vehicles (e.g., Tesla, Kia EV6, or Manager Special EV).
- Specialty car options, which can include unique vehicles like Teslas as highlighted by customer reviews.
- Hertz Gold Plus Rewards program, offering benefits like faster service, earning points, and exclusive discounts for members.
- Optional add-ons such as GPS navigation (Hertz NeverLost®), child safety seats (infant, child, or booster seats), and various protection plans (Loss Damage Waiver, Liability Insurance Supplement, Personal Accident Insurance).
- Free unlimited mileage on most rentals (check specific terms for any exclusions).
- One-way rental options, allowing for drop-offs at other Hertz locations (fees and restrictions may apply).
- Business rental programs tailored for corporate clients.
- Vehicle pick-up service, potentially available in certain circumstances (requires direct inquiry).
Features / Highlights:
- Exceptional Customer Service: This is a standout feature, consistently praised by local customers. As one reviewer, who booked a Tesla, stated, "Kevin was amazing making sure car I booked... He made sure car was clean, fully charged, and parked ready to go. Took 5 minutes to get fully checked in and when I dropped it off... he was there to ask how the rental went. Excellent customer service, 2nd time booking at this location and both times Kevin made sure I left happy with choosing Hertz." Another customer moving their son from college added, "The kind, professional women running this business made the whole process easy and enjoyable. I will rent again from here for sure." This dedication to making the process "easy and enjoyable" is a strong draw.
- Well-Maintained and Clean Fleet: Customers highlight that vehicles, including specialized ones like Teslas, are consistently clean, fully prepared, and in excellent condition, ensuring a pleasant and reliable driving experience.
- Efficient and Quick Process: Testimonials confirm a quick check-in and check-out process, with one customer noting it took "5 minutes to get fully checked in," which is a significant time-saver for busy individuals.
- Diverse Vehicle Selection, Including EVs: The availability of electric vehicles like Teslas (Manager Special EV, Kia EV6) alongside traditional sedans and SUVs demonstrates a modern and varied fleet, catering to different preferences and environmental considerations.
- Proactive Customer Engagement: The staff's willingness to go the extra mile, such as ensuring a specific car is ready or checking in on the rental experience during drop-off, creates a positive and personalized interaction.
- Reliable Local Resource: As a neighborhood Hertz branch, it provides a consistent and trusted source for car rentals for the Salem community, fostering repeat business.
Contact Information:
Address: 33 Bridge St, Salem, MA 01970, USA
Phone: (978) 744-2151
Mobile Phone: +1 978-744-2151
In conclusion, for Massachusetts locals, particularly those residing in Salem and the surrounding North Shore communities, Hertz Car Rental - Salem - Bridge Street is an exceptionally suitable and highly recommended choice for all their car rental needs. The consistent and glowing customer testimonials paint a clear picture of a branch that excels in customer service, with staff members like Kevin praised for their professionalism, helpfulness, and genuine commitment to ensuring a positive rental experience. This personalized and attentive approach sets them apart, fostering a sense of trust and satisfaction among local users.
Beyond the superb service, the practical advantages are numerous. Its central location on Bridge Street provides easy access, making pick-ups and drop-offs convenient for busy schedules. The diverse and well-maintained fleet, including options like electric vehicles and various SUVs, ensures that whether you need a compact car for daily errands, a spacious vehicle for a family move, or a unique ride for a special occasion, Hertz in Salem has you covered. For Massachusetts residents seeking a reliable, efficient, and genuinely customer-focused car rental experience, Hertz Car Rental - Salem - Bridge Street stands out as a top-tier local resource that consistently delivers on its promise of quality and satisfaction.
Hertz Car Rental - Salem - Bridge Street Services
Car Rental Agency
- Cargo Van Rental
Hertz Car Rental - Salem - Bridge Street Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- Credit cards
Hertz Car Rental - Salem - Bridge Street Location
Hertz Car Rental - Salem - Bridge Street
33 Bridge St, Salem, MA 01970, USA
Hertz Car Rental - Salem - Bridge Street Reviews
pricephoneEVdrivedoorteamexpediateslamanagerconvenience
★ 5★ 4★ 3★ 2★ 1Booked a Tesla back in July 2024, Kevin was amazing making sure car I booked after seeing him a few days earlier to make sure I got the car booked. He made sure car was clean, fully charged, and parked ready to go. Took 5 minutes to get fully checked in and when I dropped it off a few days later, he was there to ask how the rental went. Excellent customer service, 2nd time booking at this location and both times Kevin made sure I left happy with choosing Hertz.
Nov 21, 2024 · R ReddyI had a great experience renting an SUV to move my son home from college. The kind, professional women running this business made the whole process easy and enjoyable. I will rent again from here for sure.
May 22, 2025 · Matt BouldryPicked up the car and left as I had somewhere to be and looked down and saw it had a quarter tank of gas. I also looked at the mileage and it was off from my paper. So they never updated the details after the last person dropped the car off.The staff was rude and appeared annoyed I walked in to pick up my car at the alloted time requested.Even though I have a time stamp hertz won't help me.I will never rent a car from them ever again.Make sure you check your gas and mileage before you drive away since they aren't updating it or care.Also, the car smelled of cigarettes and had a weird noise coming from the vents. You want a junk box you can rent from here, but I'd go somewhere else.
Mar 22, 2025 · Go B'sRented for a 3 day trip and booked an EV due to fact that I am on the market for an EV. Kenia (on her way to a well deserved vacation) was amazing and great at answering my questions and giving me an upgrade to the new (5000 mi) Kia EV6 that was charged to above 80% (really helped w/trip), really impressed w/the car. When dropping off the car, dropped it off w/79% charge and just w/in the 29 min grace period and notified Kevin if he could waive the fee, when I looked at my final bill, the total came out to exactly what i booked it for. Really impressed by the service and will continue to rent from Hertz, being a former frequent Enterprise customer for work, and may be on the market from Hertz for one of there used EVs. Great job Kenia & Kevin.
Jan 11, 2024 · Ricky ReddyBooking online was easy. The price was right. The vehicle was great... but there was an hour wait to get the car on a scheduled pick up. I honestly would have rated this much lower if it wasn't for the guy who helped me. When i say down with him, there was seat dripping down his face, he didn't tell me what to do if i had a problem or an accident with the car or how to return the key or anything.... it's because HE DIDN'T HAVE TIME TO DO THIS! He said he would go take pictures and bring the cat around front so i walked around the building and saw him vacuuming and preparing my car, as I'm guessing he did for the 3 people before me in line! This is a 1 man operation so shame on Hertz for making it this way. I'm torn as to whether or not I'll return there. I now despise Hertz, but i don't want this man to suffer in their stead. Positive attitude, smiled AMF apologized for the wait, wasn't complaining or making excuses, extremely professional. I would hire him myself if he ever approached me. So, yeah, buyer beware lol
Jul 09, 2024 · Michael
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