Hertz Car Rental - San Bernardino - Camino Real Photos










Hertz Car Rental - San Bernardino - Camino Real Introduce
As residents of the Golden State, we know that getting around California often requires a reliable set of wheels. Whether you're planning a weekend getaway to the coast, need a temporary vehicle while yours is in the shop, or are simply looking to explore more of our beautiful region, a dependable car rental service is essential. This article shines a light on Hertz Car Rental - San Bernardino - Camino Real, a local branch aiming to provide convenient and quality transportation solutions right here in our community.
Located in the heart of San Bernardino, Hertz Car Rental - San Bernardino - Camino Real serves as a readily accessible option for individuals and families needing a car for various purposes. We'll delve into what makes this particular Hertz location a suitable choice for local users, from its convenient position to the range of services it offers.
It's important to note that experiences can vary, and while the majority of customers find their rental process smooth, some have encountered challenges. For instance, one customer reported a very positive experience during drop-off, praising the staff for going "out of their way to provide a very good service" and even offering a ride back to their personal vehicle. They specifically highlighted the "Great job, Maurice Polk and his crew team members!" This suggests a commitment to customer service and a willingness to resolve issues.
However, another customer shared a significantly less favorable experience, describing it as "very bad." This individual reported an extended wait time despite a reservation, being offered only an electric car against their preference, and ultimately being told to leave by someone identified as "the owner of the place" after a prolonged wait. This highlights the importance of clear communication, managing expectations, and consistent service delivery. As local users, we appreciate transparency and efficient service, and it's valuable to be aware of the range of experiences.
Understanding these varied customer interactions provides a more complete picture of what to expect, allowing you to approach your rental with informed expectations. While it's always advisable to confirm details directly with the branch, the goal here is to provide a comprehensive overview for our fellow Californians.
Hertz Car Rental - San Bernardino - Camino Real is conveniently situated at 1352 Camino Real Suite 100, San Bernardino, CA 92408, USA. This central San Bernardino address makes it easily accessible for residents across the city and surrounding areas of the Inland Empire. Its location on Camino Real, a well-known thoroughfare, means it’s typically easy to find and reach by car. For those relying on public transportation, checking local bus routes or ride-sharing options to this specific address would be advisable. Proximity to major roads and highways like the I-215 and I-10 ensures that once you pick up your vehicle, you can quickly be on your way to your destination, whether it's within San Bernardino, across Southern California, or even further afield for a longer road trip. This ease of access is a significant advantage for local users who prioritize convenience in their travel plans.
- Wide selection of vehicles: Hertz typically offers a diverse fleet, ranging from economy cars for budget-conscious travelers to sedans, SUVs for families or those needing more space, and even electric vehicles.
- Short-term and long-term rentals: Whether you need a car for a day, a weekend, a week, or even longer, rental options are available to suit various durations.
- One-way rentals: For those planning a trip that doesn't involve returning to the original pick-up location, Hertz often facilitates one-way rentals, providing flexibility for travel plans across California or beyond.
- GPS navigation systems (Hertz NeverLost®): Available for rent to help navigate unfamiliar roads, a valuable addition for exploring new areas of California.
- Child, infant, or booster seats: For families traveling with young children, these are often available for rent, providing convenience and safety.
- Additional qualified driver options: Allows for more than one person to drive the rental car, which can be beneficial for long journeys.
- Membership benefits: Programs like Hertz Gold Plus Rewards® and AAA member discounts often provide perks such as expedited service, free rental days, and reduced rates.
- Electric Vehicle (EV) rentals: Reflecting the growing interest in sustainable transportation, Hertz offers electric vehicles for rent, allowing users to experience the benefits of electric driving.
- Various payment methods: Accepts major credit cards and sometimes debit cards, with specific policies and deposit requirements to be confirmed at the branch.
- Convenient San Bernardino location: Its position on Camino Real makes it a practical choice for local residents in San Bernardino and the surrounding Inland Empire.
- Variety of vehicle classes: The availability of different car types, from compact cars like the Chevrolet Malibu to SUVs and potentially electric vehicles, caters to diverse travel needs and preferences.
- Potential for expedited service: Programs like Hertz Gold Plus Rewards can offer quicker pick-up and drop-off processes, a valuable feature for busy individuals.
- Customer service focus: As evidenced by some positive reviews, the team at this location can demonstrate a commitment to resolving issues and ensuring customer satisfaction, especially during the drop-off process.
- Options for various travel needs: Whether it's for daily commutes, weekend trips, or more extensive California adventures, the range of services aims to accommodate different requirements.
- Potential discounts and promotions: Keep an eye out for special offers, especially for members of partner organizations like AAA, which can provide significant savings on rental costs and additional perks.
Address: 1352 Camino Real Suite 100, San Bernardino, CA 92408, USA
Phone: (909) 381-8152
Mobile Phone: +1 909-381-8152
For those of us living in California, having access to a reliable and convenient car rental service like Hertz Car Rental - San Bernardino - Camino Real is incredibly beneficial. Its strategic location in San Bernardino makes it an easy pick-up point, saving valuable time that would otherwise be spent traveling to more distant rental hubs. The variety of vehicles on offer means that whether you need a compact car for city driving, a spacious SUV for a family trip to the mountains, or an eco-friendly electric vehicle for an extended journey, you're likely to find a suitable option. This flexibility is key for Californians whose diverse lifestyles often necessitate different vehicle types for various occasions.
Moreover, the potential for membership benefits through programs like Hertz Gold Plus Rewards or partnerships with organizations like AAA can enhance the rental experience significantly for local users. These benefits can translate into quicker service, valuable discounts, and additional perks that make renting a car more streamlined and cost-effective. While individual experiences can vary, as highlighted by some customer reviews, the presence of dedicated staff members who go the extra mile to assist customers, particularly during the return process, speaks to a commitment to service that can be invaluable. For those looking for a local solution to their temporary transportation needs, Hertz Car Rental - San Bernardino - Camino Real offers a practical and accessible option, enabling residents to explore the vast and beautiful landscapes of California with ease and convenience.
Hertz Car Rental - San Bernardino - Camino Real Services
Car Rental Agency
- Cargo Van Rental
Hertz Car Rental - San Bernardino - Camino Real Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Hertz Car Rental - San Bernardino - Camino Real Location
Hertz Car Rental - San Bernardino - Camino Real
1352 Camino Real Suite 100, San Bernardino, CA 92408, USA
Hertz Car Rental - San Bernardino - Camino Real Reviews
managermoneycleaninsurancepick upinformationEVhalf hourcredit cardemployee
★ 5★ 4★ 3★ 2★ 1There were a few hiccups during my first visit to pick up the rental, but they went out of their way to provide a very good service when I was dropping it off. They also gave me a ride back to the location of my car. Great job, Maurice Polk and his crew team members!
May 09, 2025 · Natalia GolicovaSadly, this was a very bad experience for us, My husband was treated very badly. He made a reservation to pick up a car at 12:00 pm . They told him to wait, so he waited . About half an hour later, they told him the only car available was an electric car, even though he did not wish to rent such a car. but they didn't give him any other choice, so he waited patiently. After another hour, he asked them again, and they told him to wait for another half an hour . After being very patient for almost two and a half hours, my husband talked to this person who says that he is the owner of the place ..... this person started shouted telling him "I 've had enough of you, I don't want you here, I'm not going to rent you any car and get out of my office "...so he did.Please don't rent with these people. They don't deserve our business they were very disrespectful and forgot he was a customer.
Jun 06, 2025 · Ximena MicheasDo not bother coming here, I came to this location and reneged an electric car. A body shop recommend me to go here since my car was being repaired through insurance. Damon or Damian was so rude in helping me find a location to charge the car. He sent me to macys to charge but the chargers they weren't compatible to the vehicle so I couldn't charge. They day before turning in the car I charged the vehicle in the application I was told to use for “cheaper” price. It took me 4hrs just to get 30% charge. Ended up going home and decided to just charge the next day in the morning because it was charging so slow. Damian or Damon was so RACIST and treated me so poorly on the phone I chose to hangup instead because I ended up returning to the location. Mind you I got the rental at 67% charged. Damon said it would be $45 on the phone and when I get to the office they charged me $65 and belittled me by saying “that's why I'm in the position you're in” I was not the only one he mistreated he did the same thing to an older Hispanic man! Damon is the manager and this company doesn't care that he treats customers poorly! The spoke to the body shop and they said they will no longer work with them and send customers there.
Mar 12, 2025 · MArrived at this location and was told I couldn’t pick up my car without my physical passport, which was unfortunate but okay. My colleague went to go get my passport while I stayed at the location trying to get work done. My colleague came back with my passport around the same time another lady walks in to pick up her car. When the next person is ready to be helped, the manager picks the woman that arrived after me. I was very upset considering that I’ve been at this location for an hour and a half and the woman that got helped before me saw me waiting before her. When it was finally my turn and the manager filled out all the forms and was going outside to get my car so I followed him, he then said to me “no you stay here for I need to inspect and vacuum the car” I quickly said “no you don’t have to vacuum you car, I need to get back to work, I’ve been here for 2 hours” and he responds “well most of that was your fault”. He proceeds to vacuum the car - not sure why that can’t be done before customers come. Anyways after that experience and the lack of trying to provide good customer service I will never be renting a car from Hertz again.
Feb 22, 2025 · Leah MartensManager told us to leave the keys and we are good to go without a walk through. Beware as they charged us a $150 outside wash fee when there was nothing wrong with the car we only rented for a day and drove from home to work. Will never rent here again and advise you to do the same.
Feb 26, 2025 · Johnny Hephner
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