Hertz Car Rental - Signal Hill - Cherry Avenue

- 2687 Cherry Ave, Signal Hill, CA 90755

For residents of California, particularly those navigating the diverse landscapes of Southern California, a dependable car rental service is often more than a luxury—it's a fundamental tool for daily life, business, and leisure. Whether your personal vehicle is in the shop, you're planning a weekend getaway along the coast, or you need temporary transportation for specific needs, having access to a reliable and efficient car rental provider is paramount. Hertz Car Rental at 2687 Cherry Ave in Signal Hill, California, offers itself as a significant option for these varied automotive requirements.

Hertz is a globally recognized leader in the car rental industry, and their Signal Hill - Cherry Avenue branch serves as a local hub for many Californians. In this comprehensive article, we will delve into what makes this specific Hertz location a relevant choice for local users in the Golden State. We'll explore its strategic position, the array of services it provides, and highlight the features that contribute to its customer experience, acknowledging both glowing praises and areas where challenges might arise, ensuring a balanced and factual overview for your informed decision-making.

Hertz Car Rental - Signal Hill - Cherry Avenue is located at 2687 Cherry Ave, Signal Hill, CA 90755, USA. This address places it within Signal Hill, a distinct city nestled almost entirely within the city of Long Beach, in Los Angeles County. Cherry Avenue is a major thoroughfare, providing easy access and visibility for both local residents and those commuting through the area.

The branch's location offers excellent accessibility to various parts of Long Beach and the broader Southern California region. It is conveniently situated close to major freeways, including the 405 (San Diego Freeway) and the 710 (Long Beach Freeway), which connect Signal Hill to downtown Los Angeles, Orange County, and other significant destinations across Southern California. While not directly an airport location, it is a relatively short drive from Long Beach Airport (LGB) and offers an alternative for those seeking to avoid the larger, often more congested, rental car centers at Los Angeles International Airport (LAX). For local Californians, this "neighborhood" location provides a more accessible and potentially less stressful pick-up and drop-off experience compared to airport branches. Its operating hours, typically Monday to Friday from 8:00 AM to 5:00 PM and Saturday from 9:00 AM to 12:00 PM (closed Sundays), cater to standard weekly rental needs.

Services Offered:

• Diverse Vehicle Fleet: Hertz offers a wide range of vehicles to meet various customer needs, from fuel-efficient economy and compact cars (e.g., Kia Niro, Ford Focus) for daily commutes, to comfortable mid-size and full-size sedans (e.g., Mazda 3, Chevrolet Malibu).

• SUVs and Vans: For families, groups, or those requiring more space and versatility, the fleet includes various sizes of SUVs (e.g., GMC Yukon, Nissan Rogue, Jeep Compass, Chevrolet Equinox) and minivans (e.g., Chrysler Pacifica), suitable for longer road trips or adventures.

• Specialty Collections: While subject to availability and age restrictions for younger renters, Hertz generally offers access to its specialized collections, which may include electric vehicles (e.g., Chevrolet Bolt EUV), and potentially some premium, luxury, or high-performance models for special occasions.

• Flexible Rental Durations: Customers can typically rent vehicles for flexible periods, including daily, weekend, weekly, and monthly options, accommodating both short-term and extended transportation needs.

• Hertz Gold Plus Rewards Program: This loyalty program allows members to enjoy benefits such as expedited service, bypassing the counter, earning points for free rental days, and potential vehicle upgrades, enhancing the convenience for frequent renters.

• Optional Protection Plans: Hertz offers various protection products, including Loss Damage Waiver (LDW) to reduce the renter's financial responsibility for vehicle damage, and Liability Insurance Supplement (LIS) for third-party claims, along with Personal Accident Insurance (PAI) and Personal Effects Coverage (PEC).

• Roadside Assistance: Hertz provides its own roadside assistance service for support during the rental period, covering issues like breakdowns or flat tires.

• Online Booking and Mobile App: Convenient online reservation systems and a mobile app are available for booking, modifying, and managing rentals.

• Under 25 Rentals: Hertz rents to drivers 20 years old and up in California, though a "Young Renter Fee" is applied, varying by car class and location. Specific vehicle restrictions apply for young renters (e.g., exclusion from Dream Car, Prestige, and Adrenaline collections).

Features / Highlights:

• Exceptional Branch Management: A significant highlight is the leadership provided by the branch manager, Jon. Multiple positive reviews specifically commend him for making rental processes "smooth, stress-free," and for being "professional, accommodating," and genuinely caring about customers' needs, even helping coordinate complex situations.

• Problem-Solving and Customer Care: Jon's demonstrated ability to "go above and beyond" and make "a frustrating situation feel manageable" highlights a strong commitment to service recovery and customer satisfaction, which is invaluable.

• Convenient Neighborhood Location: Being situated in Signal Hill offers an easily accessible point for residents of Long Beach and surrounding areas, providing an alternative to busier airport locations.

• Wide Range of Vehicles: The availability of various car types, from compact sedans to larger SUVs, ensures that customers can find a vehicle suitable for their specific purpose.

Contact Information:

Address: 2687 Cherry Ave, Signal Hill, CA 90755, USA

Phone: (562) 424-4418

For locals in California, particularly those in the Long Beach and Signal Hill area, Hertz Car Rental at 2687 Cherry Ave presents a dual-faceted experience, but with significant strengths that make it a suitable choice for many. While some customers have faced challenges, particularly concerning billing discrepancies or vehicle maintenance (as highlighted in one review), the strong and consistent positive feedback regarding the branch's management paints a clear picture of its potential for excellent service.

The presence of a dedicated and accommodating branch manager like Jon is a huge asset. His ability to streamline rental processes, address customer concerns with professionalism, and even go out of his way to coordinate complex logistics, as praised by customers, demonstrates a rare level of commitment to service recovery and client satisfaction. For a local Californian dealing with their own car being in the shop, or navigating temporary transportation needs, this kind of supportive and efficient service can transform a potentially stressful situation into a manageable one.

Furthermore, the convenient Signal Hill location provides easy access for residents throughout the Long Beach area, bypassing the larger airport rental hubs. The wide range of vehicles, from standard sedans to various SUVs, ensures that the branch can meet diverse needs, whether it's for daily commuting or a weekend adventure. While it is always advisable for customers to meticulously review their rental agreements and vehicle condition upon pickup, the strong positive testimonials regarding the staff's dedication suggest that for many, Hertz Car Rental in Signal Hill is a dependable and customer-focused option for their car rental needs in the Golden State.

Hertz Car Rental - Signal Hill - Cherry Avenue

2687 Cherry Ave, Signal Hill, CA 90755, USA