Hertz Car Rental - Staten Island - Cary Avenue Photos










Hertz Car Rental - Staten Island - Cary Avenue Introduce
For New Yorkers on Staten Island, the need for a reliable and flexible mode of transportation is often paramount. While the city's public transit offers extensive coverage, there are countless occasions when a personal vehicle provides unmatched convenience, whether for daily commutes, weekend excursions, or essential errands. Hertz Car Rental on Cary Avenue understands these needs implicitly, offering a trusted solution that puts you in control of your journey.
Hertz is a globally recognized leader in the car rental industry, celebrated for its extensive fleet, commitment to quality, and focus on customer satisfaction. The Staten Island - Cary Avenue location upholds this legacy, serving the local community with a dedicated team and a wide array of vehicles designed to meet diverse travel requirements. We know that for many Staten Islanders, renting a car isn't just about getting from point A to point B; it's about freedom, flexibility, and experiencing the comfort of a well-maintained vehicle.
From navigating the unique topography of Staten Island to venturing into other boroughs or beyond, a Hertz rental provides the independence you seek. Our friendly and professional staff are committed to making your rental experience as smooth and enjoyable as possible, ensuring you feel confident and comfortable behind the wheel. At Hertz Cary Avenue, we strive to be more than just a car rental service; we aim to be your preferred partner for all your temporary transportation needs, ensuring every trip is a positive one.
Location and Accessibility
Hertz Car Rental - Staten Island - Cary Avenue is conveniently situated at 543 Cary Ave, Staten Island, NY 10310, USA. This accessible location makes it a prime choice for residents throughout Staten Island, particularly those in the northern and central parts of the borough.
Cary Avenue is a well-established street in a bustling section of Staten Island, ensuring relative ease of access from various neighborhoods. For locals, reaching our branch is typically straightforward, whether by personal vehicle, a short ride-share, or public transportation. The area is served by local bus routes, offering connectivity to the Staten Island Ferry Terminal in St. George, which in turn provides a vital link to Manhattan. This means that whether you're coming from another part of the island or even commuting from Manhattan for a rental, our location is designed for your convenience.
The branch's presence on Cary Avenue contributes to its local suitability. It's nestled within a community, making it less intimidating than larger airport-based rental hubs. This localized presence ensures that the staff are often more familiar with the specific needs and driving conditions of Staten Island, offering a more personalized service. Our operating hours are tailored to accommodate common rental needs, typically from 8:00 AM to 5:00 PM on weekdays and 9:00 AM to 12:00 PM on Saturdays, ensuring flexibility for pickups and returns.
Services Offered
- Diverse Vehicle Selection: Hertz offers a wide array of vehicles to fit every need and budget, including economy cars, compact cars, sedans (mid-size, full-size), SUVs (small, medium, large like the Nissan Rogue, a popular choice at this location), minivans, and even specialty vehicles.
- Short-Term and Long-Term Rentals: Whether you need a car for a day trip, a weekend getaway, a week-long vacation, or an extended period due to car repairs or projects, Hertz provides flexible daily, weekly, and monthly rental options.
- Insurance Replacement Rentals: We frequently assist customers whose personal vehicles are undergoing repairs after an accident or breakdown, often working directly with insurance providers to facilitate a smooth replacement process.
- Hertz Gold Plus Rewards Program: Customers can join this loyalty program to enjoy benefits such as expedited pick-up and drop-off, skipping the counter, earning points for free rental days, and exclusive discounts.
- Optional Add-Ons: Enhance your rental experience with available extras like GPS navigation systems (Hertz NeverLost®), child safety seats (infant, toddler, booster), and various protection plans.
- AAA Member Benefits: For AAA members, this location may offer special discounts including up to 10% off and Honors points, free use of one child seat, free additional qualified AAA drivers, and a reduced fee on GPS rental.
- Unlimited Mileage: Most rentals come with unlimited mileage, providing freedom for extensive travel without worrying about extra charges.
- One-Way Rentals: The convenience of picking up your rental at the Cary Avenue location and returning it to another Hertz branch, either locally or in a different city or state.
Features / Highlights
- Exceptional Customer Service: As highlighted in customer reviews, the staff and manager at this location are often described as "super nice and friendly," "wonderful, caring and helpful." This commitment to positive customer interaction ensures a pleasant and stress-free rental experience, even when unforeseen issues arise.
- Seamless Rental Process: Customers consistently praise the "fast, smooth and easy" rental process, from booking to pick-up. This efficiency is a major advantage for busy New Yorkers who value their time.
- High-Quality, Well-Maintained Vehicles: Reviews commend the "very nice" cars, equipped with "all amenities." Hertz maintains a modern fleet that is regularly cleaned and serviced, ensuring reliability, comfort, and safety for every renter.
- Problem-Solving Approach: The staff's ability to handle "mishaps" and resolve issues "without any hassle on my end," even when it creates "a headache for them," demonstrates a strong commitment to customer satisfaction and problem-solving.
- Local Expertise: Being a well-established branch on Staten Island, the team possesses local knowledge, which can be helpful for navigating the borough and recommending optimal routes for your travel plans.
- Commitment to Repeat Business: The positive experiences shared by customers, leading them to become "repeat customers" and "definitely come back again," underscore the branch's success in building lasting relationships with the local community.
- Transparency and Support: While always important to review rental agreements, the overall impression from reviews is a team that aims for clarity and supports customers through their rental journey.
Contact Information
Address: 543 Cary Ave, Staten Island, NY 10310, USA
Phone: (718) 442-3059
Mobile Phone: +1 718-442-3059
Conclusion: Why this place is suitable for locals
For the residents of Staten Island, Hertz Car Rental on Cary Avenue offers an exceptionally suitable and highly recommended service that aligns perfectly with the dynamic transportation needs of New Yorkers. While the extensive MTA network serves many purposes, the freedom and flexibility of a rental car are often indispensable for daily life, special occasions, or simply exploring beyond the reach of public transit.
The glowing customer reviews provide concrete evidence of why this Hertz location is a preferred choice for locals. The consistent praise for the "super nice and friendly" staff and manager, along with their willingness to navigate "mishaps" without fuss, highlights a customer-centric approach that truly resonates with New Yorkers. In a busy city, efficient, hassle-free service is paramount, and the "fast, smooth and easy" rental process at this branch clearly meets that demand. The positive experience, even when issues like vehicle updates arise, demonstrates a level of dedication to customer satisfaction that builds trust and loyalty.
Furthermore, the availability of a diverse and "very nice" fleet, with vehicles that include "all amenities," means that Staten Islanders can find the perfect car for any occasion – from a practical daily driver during a personal car repair to a comfortable SUV for a family trip. The local presence means the team understands the specific driving conditions and routes unique to Staten Island, offering a more tailored and informed experience than a generic, out-of-borough service might.
Ultimately, Hertz Car Rental on Cary Avenue proves to be an invaluable asset for Staten Islanders. Its commitment to outstanding customer service, combined with a reliable fleet and a convenient local presence, makes it the go-to choice for anyone seeking a seamless and positive car rental experience, reinforcing its status as a highly recommended local business.
Hertz Car Rental - Staten Island - Cary Avenue Services
Car Rental Agency
- Cargo van rental
Hertz Car Rental - Staten Island - Cary Avenue Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
Parking
- On-site parking
Hertz Car Rental - Staten Island - Cary Avenue Location
Hertz Car Rental - Staten Island - Cary Avenue
543 Cary Ave, Staten Island, NY 10310, USA
Hertz Car Rental - Staten Island - Cary Avenue Reviews
pricecredit cardpaymanagerdebit cardteamnumberpick upcallsinsurance
★ 5★ 4★ 3★ 2★ 1Highly recommended!! Staff and manager are super nice and friendly, easy to deal with. I had a great experience renting from this location and I'll definitely come back again. I exchanged my vehicle at another location and it wasn't updated in the system yet when I returned it, was still able to return the vehicle without any hassle on my end although it was a headache for them. The agent at the desk was happy and very easy about the whole mishap.
Apr 25, 2025 · Efraim LandauI will be a repeat customer. Garrett and his team are wonderful, caring and helpful. The cars are very nice, with all amenities, and their service always comes with a smile. They make the rental process fast, smooth and easy!!
Jul 12, 2025 · Miss DarleneThe amazing team lead by Garrett gave me the best car rental experience! Arriving there with a huge selection of new cars I was greeted by the friendly secretaries within minutes guided to my brand new 2025 SUV!And the same when I returned the car the manager Garrett came out to the parking lot took the keys and said that I'm good to go!!!! What could be better!!
Jun 22, 2025 · YehoshuaIt’s important for me to give an honest review. People sometimes talk about a place and they involve everyone when it’s typically one person.I had a disgusting and disgraceful experience with the manager who runs this Hertz. He should definitely be demoted. He wears his manager tag as if he’s a sheriff.I rented a car that I chose, which had a problem with the tire twice as I set off on my business trip. This was after I filled the tank and had the cost of a bridge..His initial response to me was I told you to take a better car (reportedly)… or “you chose that car”…not I’m sorry for your experience. I then said “so are you saying you gave me a lemon if you appear to focus on the upgrade I should have taken which was more money”. Then he mentioned..” No one ever had a problem with the tire or that car maybe it was you”..after escalating me continuously he then threaten to not provide me a car twice for myself and my young daughter on a freezing day with all of our bags on the car and no transportation. He then put us in another car that was filthy with a quarter tank gas. Upon returning an associate charged me more money for an upgrade I didn’t ask for… I asked for a replacement.Stand as a community and make him pay…. We keep these people in business and they have no right to treat us this way. When you want to rent a car think about another place. Treat yourself with respect and stay away from him.I will tell you I called Hertz and they gave me a full refund on everything. God bless the company for doing the right thing. I’m not looking for him to get fired because his karma will take care of that on his own. I never want to put another man out on the street. I also don’t want anyone to have the same experience. All smiles when you walk in until things go wrong. Thank you for listening.
Mar 02, 2025 · Toni G"I'm thrilled to share my exceptional experience renting a vehicle from this location! 🚗 Their impressive fleet boasts modern, meticulously maintained cars at unbeatable prices. 🤩 What truly sets them apart, however, is the top-notch service provided by MR. GARRETT and his team. They went above and beyond to ensure my rental experience was seamless, efficient, and enjoyable. 🙌 From start to finish, their expertise and guidance made the process a breeze. I'd sum it up in one word: "phenomenal". 🌟 If you're in the market for a stress-free rental experience, look no further! I'm already planning my next rental with them. 👍 Five stars isn't enough – I'd give them ten stars if I could! ⭐️"
Apr 06, 2025 · Shlomie Klein
More Car Rental Near Me

1230 Castleton Ave #117, Staten Island, NY 10310, USA

1852 Richmond Ter, Staten Island, NY 10310, USA

19 Granite Ave, Staten Island, NY 10303, USA

180 E 22nd St, Bayonne, NJ 07002, USA

180 E 22nd St, Bayonne, NJ 07002, USA

263 Bay St, Staten Island, NY 10301, USA

56 Bay St ste 985, Staten Island, NY 10301, USA

645 Broadway, Bayonne, NJ 07002, USA

1 Edgewater St ste 541, Staten Island, NY 10305, USA

910 Broadway, Bayonne, NJ 07002, USA

1120 South Ave, Staten Island, NY 10314, USA

1120 South Ave, Staten Island, NY 10314, USA
Categories
Top Visited Sites






Top Searches
Trending Drive Smart Posts





