Hertz Car Rental - Tamarac - Madison Avenue

- 5901 Madison Ave, Tamarac, FL 33321

Hello, Florida residents! When it comes to renting a vehicle in our bustling state, having a reliable and convenient option can make all the difference, whether you're tackling a big move, heading out on a road trip, or simply need a temporary ride while your car is in the shop. Hertz is a globally recognized name in car rentals, and for those in the Fort Lauderdale area, the Hertz Car Rental - Tamarac - Madison Avenue location offers a local point of access to their services.

Florida's diverse landscape, from the sprawling suburbs of Broward County to the vibrant city centers and beautiful natural attractions, often necessitates personal transportation. A rental car provides the flexibility to explore, manage daily tasks, or handle specific needs like moving large items. Understanding what a local Hertz branch can offer is key to a smooth and efficient rental experience right here in your community.

This article will provide a clear, engaging, and factual overview of the Hertz Car Rental branch located at 5901 Madison Ave, Tamarac, FL 33321, USA. We'll cover everything from its convenient location and accessibility to the range of vehicles and services typically offered by Hertz. We'll also delve into insights from customer experiences, highlighting both positive interactions and potential challenges, to help you make an informed decision when considering Hertz for your next car rental in Florida.

The Hertz Car Rental - Tamarac - Madison Avenue branch is conveniently located at 5901 Madison Ave, Tamarac, FL 33321, USA. This placement in Tamarac makes it a practical option for residents not only within Tamarac but also from neighboring communities such as Lauderhill, Sunrise, Coral Springs, and North Lauderdale. Madison Avenue is a local street, but its proximity to major thoroughfares in the Tamarac area likely ensures good accessibility by car.

Being a neighborhood location rather than an airport branch, this Hertz office offers a potentially less hectic experience compared to the larger, busier airport counters. For locals whose vehicles are undergoing repair or who need a temporary car for local use, this can be a significant advantage. While direct public transportation might require some planning depending on your starting point, driving to this location is generally straightforward from most parts of central and western Broward County. It’s important to note their operating hours, as one customer mentioned locations closing at 5 PM, which could be a factor if you work late or need to exchange a vehicle outside of typical business hours. Always confirm the specific hours of operation for this branch when planning your pick-up or return. This local presence serves as a convenient alternative to traveling to busier airport locations, especially for Tamarac and nearby residents.

• Diverse Vehicle Fleet: Hertz typically offers a wide variety of vehicles to suit different needs. This includes standard cars (economy, compact, mid-size, full-size sedans like the Chevrolet Malibu or Ford Focus), SUVs (like the Chevrolet Equinox), and even larger options like vans and trucks. One customer specifically praised their cargo van rental, highlighting its cleanliness and reliability. This broad selection aims to cater to personal travel, family trips, business needs, and even moving or hauling requirements.

• Cargo Van and Box Truck Rentals: A notable service, as evidenced by customer feedback, is the availability of cargo vans. Hertz also offers box trucks, which are ideal for larger moving tasks or business logistics. This specialized offering is particularly useful for locals who need to transport goods or undertake DIY moves within Florida.

• One-Way Rentals: For those planning a trip across Florida or even out of state without needing to return to the original pick-up location, Hertz generally offers one-way rental options, providing flexibility for diverse travel itineraries.

• Hertz Gold Plus Rewards Program: Hertz operates a loyalty program that allows members to skip the counter, choose their vehicle, earn points for free rental days and upgrades, and potentially receive exclusive discounts. This program can significantly enhance the rental experience for frequent renters, providing benefits like expedited pick-up and drop-off, and sometimes a complimentary one-car-class upgrade.

• Roadside Assistance: Hertz provides 24/7 emergency roadside assistance for mechanical defects. While one customer experienced vehicle issues, Hertz does have a system in place for support. They also offer an optional Premium Emergency Roadside Service for non-mechanical issues like lockouts, flat tires (if no spare), or out-of-gas situations.

• Corporate and Business Rentals: Hertz caters to businesses with programs designed for corporate accounts, meetings, and conventions, which can be beneficial for local businesses in the Tamarac area needing regular vehicle access.

• Electric Vehicle (EV) Rentals: In line with modern trends, Hertz offers electric vehicles in some locations, allowing customers to experience sustainable driving with access to charging networks.

• Professional and Friendly Staff: A significant highlight, as praised by a customer, is the exceptional service from specific team members like Aaron and Gary. They were described as "incredibly professional, friendly, and knowledgeable," making the rental process "quick and stress-free." This indicates that positive, individual interactions with staff can greatly enhance the customer experience.

• Clean and Reliable Vehicles (with exceptions): One customer raved about the cleanliness and reliability of their rented cargo van. Hertz generally aims to provide a well-maintained fleet. However, it's crucial to acknowledge the contrasting experience of another customer who received two different vehicles with significant maintenance and safety issues (warnings on the dashboard, bad transmission shifting, non-functional steering wheel controls, a screw in the sidewall of a tire). This highlights an inconsistency in vehicle condition and maintenance, which is a major concern.

• Variety of Vehicle Types for Specific Needs: The ability to rent specialized vehicles like cargo vans, as highlighted by a positive review, demonstrates Hertz's capacity to meet diverse customer demands beyond standard car rentals, which is a key feature for individuals or businesses requiring specific utility vehicles.

• Brand Recognition and Network: As a major international rental company, Hertz offers widespread brand recognition and a large network of locations, which can be beneficial for one-way rentals or finding support in different parts of Florida or across the country. This extensive presence provides a sense of security for many renters.

• Customer Service Challenges at Corporate Level: While local staff might be excellent, one customer reported significant difficulty reaching a live agent at Hertz corporate via phone, being forced to use text chat for issue resolution. This indicates a potential challenge in escalating and resolving complex issues when local branch hours are a limiting factor.

• Vehicle Safety and Maintenance Concerns: The concerning review about receiving multiple unsafe vehicles raises serious questions about Hertz's vehicle maintenance and pre-rental inspection processes at times. While Hertz states a policy of not renting vehicles with recall notices and regular safety reviews, this customer experience suggests gaps in practical application or local branch adherence. Customers are advised to thoroughly inspect vehicles upon pickup and report any issues immediately.

Address: 5901 Madison Ave, Tamarac, FL 33321, USA

Phone: (754) 203-0206

Mobile Phone: +1 754-203-0206

Please note: While these are the direct contact numbers for the Tamarac - Madison Avenue location, as noted in customer reviews, reaching corporate support for broader issues may involve different channels or challenges. For general Hertz customer support for future reservations, you can call 800-654-3131 or 800-654-3001. For assistance during a rental, the emergency roadside assistance number is 800-654-5060.

For Florida locals, particularly those in Tamarac and the surrounding Broward County communities, Hertz Car Rental - Tamarac - Madison Avenue offers a convenient and accessible option for their vehicle needs. Its location away from the bustling airports can often mean a quicker and more personal pick-up and drop-off experience, which is a significant advantage for those integrating a rental into their daily routines or local projects.

The branch’s ability to provide a diverse fleet, including specialized vehicles like cargo vans, makes it a suitable choice for a variety of local requirements, from moving belongings for a home renovation to transporting equipment for a small business. Positive feedback regarding individual staff members like Aaron and Gary highlights the potential for excellent, personable service that can make a rental experience truly pleasant and stress-free, a quality highly valued by local consumers.

However, it is crucial for locals to be aware of the inconsistencies in vehicle maintenance and the potential difficulties in resolving significant issues at a corporate level, as reported by one customer. This underscores the importance of thoroughly inspecting any rental vehicle before leaving the lot and addressing any concerns immediately with the local branch. Understanding their operating hours is also key, especially for exchanges or returns.

Despite these points of caution, Hertz, as a major brand, generally offers the security of a large network and established procedures. For Floridians who might already be Hertz Gold Plus Rewards members or prefer the convenience of a well-known national chain, this Tamarac location provides a local touchpoint. By being proactive and vigilant during the rental process, locals can leverage the convenience and diverse offerings of Hertz Car Rental - Tamarac - Madison Avenue for their various transportation needs within our vibrant Florida community. It can be a reliable solution, especially when you encounter the exemplary service that team members are capable of providing.

Hertz Car Rental - Tamarac - Madison Avenue

5901 Madison Ave, Tamarac, FL 33321, USA