Hertz Car Rental - Union City - Shannon Mall Parkway Photos










Hertz Car Rental - Union City - Shannon Mall Parkway Introduce
Introduction / Overview: Your Reliable Local Car Rental Partner
For residents and visitors in the South Fulton County area, securing a dependable rental car without the hassle of airport travel is a top priority. The Hertz Car Rental - Union City - Shannon Mall Parkway location stands out as a highly recommended local resource, combining the trusted fleet quality of a national brand with genuinely exceptional neighborhood service. Situated conveniently in Union City, GA, this branch offers a streamlined process that is valued by customers needing anything from a sedan for a commute to a specialized vehicle like a cargo van for local moving or business use.
The reviews for this particular location consistently highlight the staff's dedication to making the rental experience "fast and painless." One customer, who switched from a competitor, praised the manager and associates for their "great customer service" and noted being "in and out in less than 20 minutes." Another glowing testimonial specifically mentions the staff, including a gentleman named Tim, going "above and beyond" to provide a smooth process and even offering a ride to a nearby dealership. This strong focus on customer accommodation and professional kindness is a defining trait of the Shannon Mall Parkway team, making it a reliable choice for your transportation needs across Georgia.
Location and Accessibility
The Hertz Car Rental on Shannon Mall Parkway is strategically placed for maximum convenience for the Union City and wider Atlanta Metro area community. Its easily identifiable location minimizes travel time and complexity compared to navigating the larger rental facilities closer to the airport.
The branch is located at:
6851 Shannon Pkwy Ste 3, Union City, GA 30291, USA
This address is near major retail and automotive centers, making it a practical stop for local users. The proximity to Interstate 85 (I-85) ensures a quick connection to Atlanta for city-bound journeys or swift travel south into other parts of Georgia.
A significant highlight of this facility is its commitment to serving all customers seamlessly through essential accessibility features:
- Wheelchair accessible entrance: Providing a non-discriminatory and easy entry point for all individuals entering the office.
- Wheelchair accessible parking lot: Offering designated, spacious, and conveniently located parking spaces to facilitate easy vehicle transfer and access.
These features ensure that all members of the Georgia community can utilize the services with ease.
Services Offered
As a key local presence of the Hertz network, this Union City branch provides a full spectrum of car rental services tailored to both general and specialized transportation requirements.
- Standard Car Rental: Offering flexible daily, weekly, and monthly rental options for personal and professional use.
- Diverse Passenger Fleet: Providing a selection of popular vehicle classes, including fuel-efficient economy cars (like the Chevrolet Spark), standard sedans (such as the Volkswagen Jetta), and versatile SUVs (like the Nissan Rogue) to suit different road trips and family needs.
- Cargo Van Rental: A crucial offering for local businesses and residential moving needs, providing specialized vehicles for transporting goods and larger items.
- Onsite Services: The convenience of completing the entire rental transaction, from pickup to drop-off, directly at the Shannon Mall Parkway location.
- Rental Enhancements: Availability of optional additions such as Liability Insurance Supplements, Loss Damage Waiver, GPS navigation, and child safety seats.
- Multiple Payment Methods: Accepting a range of modern payment options for flexibility, including Credit cards, Debit cards (subject to standard terms), and NFC mobile payments for quick tap-and-go transactions.
- Hertz Gold Plus Rewards Program: Facilitating membership enrollment and benefits, which includes points accumulation toward free rentals and expedited vehicle pickup at select locations.
Features / Highlights
Beyond the basic rental service, the Union City Hertz branch distinguishes itself with several customer-focused features designed to provide a better overall value and experience.
- Active Military Discounts: A notable commitment to the community is providing special pricing or promotions for Active military personnel, recognizing their service with financial savings on base rates.
- Dedicated Customer Care: Multiple customer testimonials praise the kind, helpful, and professional staff, highlighting an above-average commitment to service and accommodation, even offering assistance with rides to nearby locations.
- Quick Turnaround: The location is recognized for its operational efficiency, with customers reporting fast processes and minimal wait times, indicating a well-managed front counter and vehicle preparation team.
- Vehicle Diversity: The confirmed availability of Cargo Van Rental broadens the utility of this location beyond passenger cars, serving customers with light commercial or moving-related needs.
- Modern Payment Flexibility: The acceptance of NFC mobile payments provides a modern, secure, and rapid transaction method for customers utilizing digital wallets on their smartphones.
- High Accessibility Standards: The provision of both a Wheelchair accessible entrance and a Wheelchair accessible parking lot ensures a hassle-free experience for customers requiring mobility assistance.
Contact Information
For booking your reservation, confirming vehicle availability, or contacting the team directly, please use the following details for the Hertz Car Rental - Union City - Shannon Mall Parkway location:
Address:6851 Shannon Pkwy Ste 3, Union City, GA 30291, USA
Phone:(770) 306-1115
Mobile Phone:+1 770-306-1115
What is Worth Choosing
For Georgia residents in the greater Atlanta area, particularly those in Fulton County, the Hertz Car Rental on Shannon Mall Parkway represents an exceptional blend of national credibility and personalized local service. What truly sets this branch apart is the consistently positive customer feedback centered on the staff's professionalism and willingness to go the extra mile. The expressed appreciation for the 'fast and painless' process and the specific mention of staff assistance—like Tim helping a customer get to the nearby dealership—shows this is more than just a counter transaction; it's a customer-first approach.
The inclusion of key practical services also makes it highly advantageous. The ability to secure a Cargo Van Rental, for instance, provides a single, convenient source for both personal vehicles and larger transport needs. Furthermore, the availability of Active military discounts is a valuable feature that provides tangible savings for service members and their families in the community.
In a market where rental experiences can be unpredictable, choosing this Union City Hertz location means opting for reliability, efficiency, and a confirmed track record of excellent customer accommodation. For anyone needing a rental car that is clean, comfortable, and affordable, delivered with a smile and a commitment to keeping their experience smooth—whether a loyal Hertz customer or a first-time renter—this Shannon Mall Parkway location is clearly worth recommending.
Hertz Car Rental - Union City - Shannon Mall Parkway Services
Car Rental Agency
- Cargo Van Rental
Hertz Car Rental - Union City - Shannon Mall Parkway Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Hertz Car Rental - Union City - Shannon Mall Parkway Location
Hertz Car Rental - Union City - Shannon Mall Parkway
6851 Shannon Pkwy Ste 3, Union City, GA 30291, USA
Hertz Car Rental - Union City - Shannon Mall Parkway Reviews
phoneinsurancepick upstarsmanagercreditzerodoorpaynumber
★ 5★ 4★ 3★ 2★ 1The biggest surprise was the manager at the front counter with the associates assisting in customer accommodations. I really appreciate that. The process was fast and painless. It was 3 customers ahead of me and I was in and out in less than 20 minutes. Thanks for the great customer service. They even pulled the vehicle to the front door for me. You guys outperformed every expectations I had. Bye Budget hello Hertz. Way to go Shannon Mall Union City Ga Location!!!
Aug 22, 2025 · Desmond FlournoyI had a great experience with the gentlemen at Hertz! I needed a rental because my car was at the Nissan dealership for repairs, and they really went above and beyond to help me. They made the process smooth and easy, and the car they provided was clean, comfortable, and affordable.When it came time to return the rental, I needed a ride to the Nissan dealership right next door, and I believe the gentleman who helped me was named Tim. He was so kind and made sure I got there safely and that everything was good before he left. I really appreciated that extra care.If you’re in need of a rental car, I highly recommend this Hertz location. The service is excellent, the staff is kind and helpful, and the cars are great. Thank you again to the team here!
Jun 29, 2025 · Delilia ShamburgerI had the most amazing experience with Hertz, thanks to Justin Williams! From the moment I walked in, Justin made the entire process smooth, stress-free, and even enjoyable. He was incredibly patient and understanding, taking the time to really listen to what I needed.Not only did he help me find the perfect car, but he also went above and beyond to make sure everything was just right. His level of customer service was through the roof—truly some of the best I’ve ever experienced.If you’re looking for someone who genuinely cares and will do everything to make sure you leave happy, ask for Justin. He’s a gem and a total pro!
Jul 28, 2025 · Tamara SimmonsGreat customer service by all the folks here!! Aalyah and Justin was fantastic. It was a busy day and they still managed to get us the car on time. They took the time to talk and even give tips around town..Tim (manager) was polite in answering all our questions regarding insurance and taking the car for the drivers road test ..PS- the car was super clean!
Aug 02, 2025 · Josiane BoninI had an amazing experience with Tim. I went to the store to get a specific car, but it wasn’t in stock. Instead of turning me away or offering something else, Tim went above and beyond — he actually drove to another location in the rain just to get the car I wanted. That level of dedication and customer service was truly exceptional. I left with exactly what I came for, and it’s all thanks to Tim’s kindness and willingness to go the extra mile. Highly recommend!
Jul 28, 2025 · Tamara L. Simmons
More Car Rental Near Me

5000 GA-138, Union City, GA 30291, USA

4205 Jonesboro Rd, Union City, GA 30291, USA

5036 Union St suite a, Union City, GA 30291, USA
![Boines USA [Cash Car Rental]](https://img.carvelcarrental.com/d14/2509/26465527416293_450x375.webp)
6531 Roosevelt Hwy, Union City, GA 30291, USA

27 W Campbellton St, Fairburn, GA 30213, USA

450 Senoia Rd, Fairburn, GA 30213, USA

3600 Naturally Fresh Blvd, College Park, GA 30349, USA

4854 Old National Hwy, College Park, GA 30337, USA

4854 Old National Hwy #130, College Park, GA 30337, USA

4820 Old National Hwy, College Park, GA 30337, USA

Lynmark Way, Fairburn, GA 30213, USA

2144 Sullivan Rd, College Park, GA 30337, USA
Categories
Top Visited Sites






Top Searches
Trending Drive Smart Posts





