Hertz Car Rental - Virginia Beach - Laskin Road

- 1940 Laskin Rd #308, Virginia Beach, VA 23454

For residents and visitors navigating the vibrant landscapes of Virginia, having access to a reliable and convenient car rental service is often essential. Whether it's for a weekend getaway to the Blue Ridge Mountains, a family vacation along the Virginia Beach oceanfront, or simply needing a temporary vehicle while your own is in the shop, a trustworthy car rental partner makes all the difference. Hertz Car Rental - Virginia Beach - Laskin Road stands as a well-known option in the Hampton Roads area, offering a range of vehicles and a commitment to customer satisfaction that has earned it a loyal local following. This article will explore what makes this particular Hertz location a suitable choice for those seeking car rental services in Virginia.

Virginia's diverse geography and widespread attractions mean that public transportation, while available in some urban centers, might not always suffice for comprehensive travel. From the historic significance of Jamestown and Yorktown to the bustling modernity of cities like Virginia Beach and Norfolk, a personal vehicle or a rental offers the freedom and flexibility to explore at one's own pace. Large, established brands like Hertz provide a level of infrastructure and consistency that can be reassuring for renters, backed by a wide fleet and extensive support systems. The Virginia Beach - Laskin Road location aims to embody these qualities, striving to provide a smooth and efficient rental experience for every customer.

Customer experiences often vary across different branches of even the largest companies, and local management and staff play a crucial role in shaping the reputation of a specific location. The feedback from customers of the Laskin Road Hertz highlights both the challenges that can arise in a busy rental environment and the dedication of staff members to resolve issues, turning potentially negative situations into positive outcomes. This responsiveness is a key indicator of a service provider's commitment to its clientele.

Hertz Car Rental - Virginia Beach - Laskin Road is conveniently located at 1940 Laskin Rd #308, Virginia Beach, VA 23454, USA. Laskin Road is a major commercial artery in Virginia Beach, making this location highly accessible for residents across the city and surrounding areas within Hampton Roads. Its position within a commercial area means it's generally easy to find, often with other businesses nearby that might be part of a customer's errand list.

Virginia Beach boasts an extensive road network, with Laskin Road connecting to significant thoroughfares like Virginia Beach Boulevard and Interstate 264. This connectivity allows for relatively quick and easy access from neighborhoods throughout Virginia Beach, as well as from neighboring cities such as Norfolk and Chesapeake. For travelers arriving via Norfolk International Airport (ORF), the Laskin Road location is a manageable drive away, providing a convenient alternative to airport-specific rental counters, often with potentially different pricing or vehicle availability.

While some customers note that parking at the location can be a "bit tight," this is a common characteristic of many urban or suburban business locations. Despite this, the overall accessibility of the Laskin Road branch, situated in a bustling part of Virginia Beach, makes it a practical choice for locals needing a rental car without having to travel too far out of their way. The operating hours, generally from 8:00 AM to 5:00 PM on weekdays and 9:00 AM to 12:00 PM on Saturdays (closed Sundays), also cater to standard business and weekend travel schedules.

As a global leader in car rentals, Hertz typically offers a comprehensive range of services, and the Virginia Beach - Laskin Road location would reflect many of these. These generally include:

• Diverse Vehicle Fleet: Hertz offers a wide selection of vehicles to suit various needs and preferences. This commonly includes economy and compact cars for budget-conscious travel or city driving, standard and full-size sedans for comfortable family or business trips, SUVs for more space and varied terrain, minivans for larger groups or families, and specialty vehicles such as convertibles or luxury cars for special occasions.

• Flexible Rental Options: Customers can typically choose from daily, weekly, and monthly rental periods, providing flexibility for short-term needs, vacation planning, or longer-term vehicle solutions. One-way rentals, allowing pick-up at one location and drop-off at another, are also a common offering for road trips or relocation needs.

• Protection and Coverage Plans: Hertz offers various options for insurance and protection, including Liability Coverage, Personal Accident Insurance (PAI), Personal Effects Coverage (PEC), and Loss Damage Waiver (LDW), allowing customers to choose the level of coverage that best suits their comfort level and existing insurance policies.

• Additional Services and Accessories: To enhance the rental experience, customers can often add extras such as GPS navigation systems (like Hertz NeverLost®), child safety seats (infant, toddler, or booster), satellite radio, and roadside assistance protection (RAP).

• Hertz Gold Plus Rewards Program: This loyalty program offers benefits like expedited pick-up and drop-off, earning points for free rental days, and access to exclusive counter services, which can be particularly advantageous for frequent renters.

• Corporate and AAA Discounts: Hertz frequently partners with organizations like AAA, offering members discounts on rental rates, complimentary additional drivers, and reduced fees on certain add-ons, making it a cost-effective choice for many Virginia residents who are members.

• Dedicated Customer Service: Despite occasional high-pressure situations (as noted by a customer witnessing a busy Saturday with a lone, calm employee), the Laskin Road team, particularly mentioned with "Mike," demonstrates a commitment to resolving issues. One review specifically praises Mike for giving a "new rental with zero hassles, along with a certificate to cover a future rental" after a technical issue with a previous car. This level of problem-solving and proactive customer care is a significant highlight.

• Flexibility in Problem Resolution: The ability of the staff to address unforeseen technical issues with a vehicle and provide a seamless exchange, even compensating for future rentals, shows a strong commitment to customer satisfaction and operational flexibility.

• Competitive Pricing and Value: A customer noted that the price was "very compatible" when reserving through the AAA website, indicating that this Hertz location can offer good value, especially when leveraging available discounts or loyalty programs. The mention of a "new" vehicle also suggests a well-maintained fleet.

• Transparency Regarding Holds: The information about the "$200 hold on your credit card until the vehicle is returned" for potential cleaning fees (if the vehicle is smoked in or returned a complete mess) is a clear and helpful detail that manages customer expectations upfront.

• Positive Overall Experience Despite Initial Skepticism: The sentiment of a customer being "skeptical because 2.9 stars is crazy, but I was desperate... and it was actually an overall positive experience!!" is a powerful endorsement. It suggests that despite online ratings, the actual experience can be surprisingly positive, driven by effective in-person service.

Address: 1940 Laskin Rd #308, Virginia Beach, VA 23454, USA

Phone: (757) 463-4560

Mobile Phone: +1 757-463-4560

For residents of Virginia, particularly in the Virginia Beach area, Hertz Car Rental on Laskin Road offers a compelling option for their vehicle needs. Its location on a major road provides excellent accessibility, making it convenient for both planned trips and unexpected situations where a rental car becomes necessary. Whether you're commuting within the city, taking a family road trip across the state, or simply need a temporary car while yours is being serviced, this Hertz branch is well-positioned to serve your needs.

What truly makes this location suitable for locals, beyond the convenience of its address, is the demonstrated commitment to customer service. The reviews highlight instances where staff, even under pressure, remained calm and effective, going the extra mile to resolve issues and ensure customer satisfaction. The seamless exchange of a vehicle due to technical issues and the provision of a future rental certificate exemplify a level of care and problem-solving that builds trust and loyalty among local patrons.

Furthermore, as part of the globally recognized Hertz brand, customers can expect a diverse and well-maintained fleet, offering a wide array of vehicle types to match any specific requirement. For Virginia locals who value a combination of national brand reliability with attentive, local customer service, the Hertz Car Rental - Virginia Beach - Laskin Road location stands out as a practical and positively reviewed choice for all their car rental needs within the Commonwealth.

Hertz Car Rental - Virginia Beach - Laskin Road

1940 Laskin Rd #308, Virginia Beach, VA 23454, USA