Hertz

- 3800 Richmond Hwy, Alexandria, VA 22150

For the vibrant communities of Alexandria and wider Northern Virginia, having access to reliable and convenient transportation is often essential. Whether it's for navigating daily life when your personal car is unavailable, managing business travel, or simply needing an extra vehicle for a weekend trip, car rental services play a significant role. Among the many options, Hertz, a globally recognized brand, has a presence at 3800 Richmond Hwy, Alexandria, VA, aiming to provide solutions for local residents and visitors alike.

Hertz typically offers a diverse fleet of vehicles, ranging from fuel-efficient compact cars for city driving to larger SUVs for family excursions, and even specialized options that cater to various needs. This particular location in Alexandria is situated on a major route, making it a potentially convenient stop for many. While Hertz strives to uphold a standard of service and vehicle quality across its network, understanding the local operational specifics is crucial for customers in Virginia. This article aims to provide a factual, engaging, and informative look at the Hertz branch on Richmond Highway, offering insights into its services, accessibility, and what locals can expect from their rental experience.

For Virginians, especially those in the bustling Alexandria area, choosing a car rental provider involves weighing factors like vehicle availability, efficiency of service, and overall customer support. This review will delve into how this specific Hertz location attempts to meet those needs, based on publicly available information and customer feedback.

The Hertz Car Rental branch is located at 3800 Richmond Hwy, Alexandria, VA 22150, USA. This address places it directly on a significant thoroughfare in Alexandria, Richmond Highway (US-1), which is a major north-south artery connecting various communities in Northern Virginia. Its location makes it relatively accessible for residents from different parts of Alexandria, as well as those in neighboring areas like Fairfax County and Prince William County.

Accessibility by personal vehicle is generally straightforward due to its position on a main road. For those relying on public transportation, Richmond Highway is typically served by local bus routes, which could provide a connection to the rental office, though direct stops may vary. Customers should consult local transit schedules if they plan to arrive via bus. Given its setting on a busy highway, customers arriving by ride-share services will find it easy to locate and be dropped off directly at the facility.

While the provided phone numbers (703) 503-7900 and +1 703-503-7900 appear to be associated with another Enterprise location in Burke based on the search results, the correct phone number for Hertz at 3800 Richmond Hwy, Alexandria, VA, based on a general Hertz search for Alexandria locations, appears to be (703) 461-8601 (for the 501 S Pickett Street location which is indicated as the primary Hertz location in Alexandria in some search results. It is possible the 3800 Richmond Hwy address is associated with a specific program like "Uber Rentals" which may have different contact methods or operational structures than a standard Hertz branch). It is always advisable for customers to double-check the exact contact information and operating hours for the 3800 Richmond Hwy location before visiting, as specific "Uber Rental" operations can differ from traditional retail rental counters. Operating hours for standard Hertz locations in Alexandria typically run Monday-Friday from 8:00 AM - 5:00 PM and Saturday from 9:00 AM - 12:00 PM, with Sundays closed. However, for a specific "Uber Rental" counter, these hours and the phone responsiveness could vary, as indicated by some customer reviews.

Hertz, as a globally recognized car rental brand, generally offers a wide array of services designed to meet various customer needs. While the specific offerings at the 3800 Richmond Hwy, Alexandria, VA location may be tailored, particularly if it's primarily an "Uber Rental" focused branch, standard Hertz services typically include:

• Diverse Vehicle Fleet: Hertz usually provides a broad selection of vehicle classes, which may include:
  • Economy and Compact Cars: Ideal for daily commutes, short trips, and those prioritizing fuel efficiency and budget-friendliness.
  • Mid-size and Full-size Sedans: Offering more comfort and space for families or business travelers.
  • SUVs: Ranging from compact to full-size, suitable for more passengers, luggage, or varied terrains in Virginia.
  • Vans: Including minivans for group travel or cargo vans for moving and hauling.
  • Electric Vehicles (EVs): Hertz has been expanding its EV fleet, offering a sustainable option for renters.
  • Premium and Luxury Cars: For special occasions or those desiring an elevated driving experience.
• Daily, Weekly, and Monthly Rentals: Flexible rental periods to accommodate short-term needs, extended stays, or temporary vehicle requirements.
• One-Way Rentals: While general Hertz policy allows one-way rentals between locations, the availability for this specific branch, especially if it's an "Uber Rental" specific hub, should always be confirmed directly with the counter due to potential restrictions.
• Business Rentals: Solutions for corporate clients, including negotiated rates and tailored programs.
• Insurance Replacement Rentals: Providing vehicles for customers whose cars are undergoing repairs, often facilitating direct billing with insurance providers.
• Additional Driver Options: Policies for adding authorized drivers to the rental agreement, with potential fees (spouses/domestic partners often included free for Hertz Gold Plus Rewards members in the U.S.).
• Optional Protection Plans: Various supplemental coverage options like Loss Damage Waiver (LDW), Liability Insurance Supplement (LIS), Personal Accident Insurance (PAI), and Roadside Assistance Protection (RAP) are typically available for purchase.
• GPS Navigation and Child Safety Seats: Available for rent as optional add-ons to enhance convenience and safety.

Hertz, as a major car rental company, aims to offer several features that can be highlights for customers, though the experience at specific local branches like 3800 Richmond Hwy in Alexandria, VA, can influence their perceived effectiveness:

• Broad Vehicle Selection: One of Hertz's general strengths is its wide range of vehicle types, allowing customers to choose a car that best fits their needs, from economy to specialty models.
• Hertz Gold Plus Rewards Program: This loyalty program is designed to enhance the rental experience, offering perks such as:
  • Expedited Service: Members can often bypass traditional counter lines, allowing for quicker pickup and drop-off, a crucial benefit in busy areas.
  • Points for Free Rentals: Earning points on every eligible rental, redeemable for free rental days.
  • Vehicle Upgrades: Higher tiers (e.g., Five Star, President's Circle) may receive complimentary upgrades, subject to availability.
• Online Reservation System: Hertz's robust online platform allows for convenient booking, modification, and management of reservations, providing customers with flexibility and control.
• Geographic Presence: Being part of a large national and international network means customers have broad access to Hertz locations, which can be beneficial for one-way rentals (where applicable) and consistent service standards (in theory).

It is important for potential renters to note that while these are general Hertz highlights, individual branch performance, as indicated by some customer reviews, can significantly impact the actual experience, particularly regarding reservation fulfillment, wait times, and customer service responsiveness. Therefore, confirming specific services and inventory availability directly with this branch is highly recommended, especially for critical or time-sensitive rentals.

• Address: 3800 Richmond Hwy, Alexandria, VA 22150, USA
• Phone: (The publicly listed phone number for Hertz in Alexandria often directs to their 501 S Pickett Street location, which is (703) 461-8601. For the 3800 Richmond Hwy location specifically, especially if it's an "Uber Rental" facility, direct phone numbers may not be as readily available or consistently answered, as suggested by customer feedback. It is highly recommended to consult the official Hertz website or your rental confirmation for the most accurate and operational contact number for this specific branch.)
• Mobile Phone: +1 703-461-8601 (Refer to the note above regarding primary contact number for this specific address.)
• Website: For reservations and general information, customers should visit the main Hertz Car Rental website (www.hertz.com) and search for locations in Alexandria, VA.
• Hours of Operation: Standard Hertz neighborhood locations typically operate Monday-Friday from 8:00 AM - 5:00 PM and Saturday from 9:00 AM - 12:00 PM (Noon), with Sundays closed. However, hours for an "Uber Rental" specific location might vary. It is crucial to verify the precise operating hours directly with the branch or on the Hertz website for the 3800 Richmond Hwy location to avoid issues with pickup or return.

For residents of Alexandria and the surrounding Northern Virginia communities, the Hertz Car Rental location at 3800 Richmond Hwy presents a potentially suitable option for their car rental needs, particularly for those seeking a globally recognized brand with a local presence. While recent customer experiences may highlight challenges, understanding the intended benefits can help locals make an informed decision.

Firstly, the location on Richmond Highway offers geographical convenience for many in Alexandria. Its position on a major arterial route means it's generally accessible by personal vehicle and potentially by local bus routes, reducing the need for lengthy travel to obtain a rental. This local presence is often preferred by residents over airport-based rentals, especially for day-to-day needs or when their own car is undergoing maintenance.

Secondly, as a Hertz branch, it aims to provide access to a wide variety of vehicles. This diversity is crucial for Virginians who might need anything from an economical sedan for city errands to a larger SUV for family outings or specific utility needs. The promise of a broad fleet means that customers have options to match their specific requirements for comfort, capacity, and fuel efficiency.

Furthermore, for individuals who are part of the Hertz Gold Plus Rewards program, the potential for expedited service and loyalty benefits (such as earning points for free rentals and possible upgrades) can be a significant advantage. When these systems work optimally, they offer a streamlined experience that saves valuable time, a key consideration for busy Northern Virginians. This program aims to cater to frequent renters, making the process smoother and more rewarding over time.

However, it is vital for locals to approach this location with an understanding that, as with any high-volume service, operational efficiency can fluctuate. While the aspiration is to provide seamless service and readily available inventory, confirming reservations and anticipating potential wait times, especially during peak periods, would be a prudent approach. For those prioritizing a familiar brand with a physical location conveniently situated within Alexandria, and who are willing to proactively communicate regarding their reservation, this Hertz branch remains a viable option for addressing their car rental needs.

Hertz

3800 Richmond Hwy, Alexandria, VA 22150, USA