Hertz Rent a Car Photos





Hertz Rent a Car Introduce
For residents and visitors in the vibrant city of Fort Lauderdale, and indeed across the entire state of Florida, having reliable and convenient transportation is key to enjoying everything the region has to offer. Whether you're planning a family trip to a theme park in Orlando, a quick business visit, or simply need a temporary vehicle while your car is in the shop, car rental services are an integral part of local life. Among the most recognized names in the industry is Hertz Rent a Car, offering a wide array of vehicles and services designed to cater to diverse needs. This article provides an insightful look into the Hertz location at 3495 SW 9th Ave in Fort Lauderdale, shedding light on what locals can expect.
Hertz has long been a prominent player in the car rental market, known for its extensive fleet and global presence. For Floridians, particularly those in the bustling Fort Lauderdale area, the convenience of a local Hertz branch is a significant advantage. However, like any service provider, customer experiences can vary, and recent feedback provides a nuanced picture. While some aspects of Hertz's service, such as their Gold Plus Rewards program, are designed to streamline the rental process, other experiences, such as encountering electric vehicles without prior knowledge or inconsistent staff professionalism, highlight areas where customer expectations may need careful management.
It's important to approach any car rental with awareness of your specific needs, especially concerning vehicle types and fuel requirements. Recent customer reviews for this Fort Lauderdale location offer candid insights, including challenges with electric vehicle (EV) rentals for long trips and varying levels of staff engagement. Understanding these real-world scenarios allows local users to make informed decisions and prepare accordingly for their rental experience, ensuring a smoother journey through the Sunshine State.
The Hertz Rent a Car branch is situated at 3495 SW 9th Ave, Fort Lauderdale, FL 33315, USA. This location is part of what is often referred to as an "FBO" (Fixed-Base Operator) or "Off-Airport" location, specifically associated with National Jets, which caters to private aviation. While not directly inside the main Fort Lauderdale-Hollywood International Airport (FLL) terminal, its proximity to the airport makes it highly accessible for both arriving travelers and local residents.
Being located near the airport provides a strategic advantage, offering an alternative to the main airport car rental center. Customers can typically reach this location via a short taxi, rideshare, or potentially a dedicated shuttle service if offered by Hertz for this specific branch. Its placement near major Fort Lauderdale thoroughfares ensures relatively easy access from various parts of the city and surrounding Broward County, making it a viable option for those who live or work nearby. The operational hours for this specific branch are generally Monday-Friday from 8:00 AM to 5:00 PM and Saturday from 9:00 AM to 12:00 PM, with Sunday closures, which is important for locals to note when planning their rentals.
Diverse Vehicle Fleet: Hertz offers a wide range of vehicle types, including economy, compact, mid-size, and full-size sedans, as well as SUVs (small, mid-size, standard, full-size, and luxury), minivans, and convertibles. They also feature specialized collections like the "Green Traveler Collection" (including EVs), "Prestige Collection," "Adrenaline Collection," and "Dream Cars" (exotics).
Electric Vehicle (EV) Rentals: Hertz has significantly expanded its EV fleet, offering models like Teslas and Volvo EVs. Customers should be aware of the charging requirements and range limitations, especially for long-distance travel, as highlighted by customer experiences.
Hertz Gold Plus Rewards Program: This loyalty program allows members to bypass the counter at many locations, choose their preferred vehicle from designated aisles (e.g., Gold Choice, Ultimate Choice), and earn points towards free rental days. Various tiers (Gold, Five Star, President's Circle) offer increasing benefits.
One-Way Rentals: Customers have the flexibility to pick up a car at this Fort Lauderdale location and return it to a different Hertz branch, which is convenient for inter-city or inter-state travel within Florida or beyond.
Optional Protections and Add-ons: Hertz provides various insurance and protection plans, such as Loss Damage Waiver (LDW) and liability coverage. Additional equipment like GPS, child safety seats, and SiriusXM Satellite Radio can also be rented.
Online Booking and Mobile App: Hertz offers robust digital tools for convenient online reservations, modifications, and management of rental details, including features for Gold Plus Rewards members.
Variety of Vehicle Collections: Hertz's diverse collections, from standard sedans to luxury and electric vehicles, provide options for nearly every type of traveler and purpose. This allows customers to select a vehicle that best suits their specific needs and desires for their Florida journey.
Gold Plus Rewards Benefits: For frequent renters, the Gold Plus Rewards program offers valuable perks. The ability to skip the counter and directly select a car from a designated aisle can significantly expedite the pick-up process, saving valuable time, especially for those in a hurry.
Potential for Professional Staff: While some reviews indicate inconsistent staff professionalism, one review specifically highlighted "Estevan" for being "friendly" and helpful, correctly identifying the customer's Gold member status and offering assistance. This suggests that positive, customer-centric interactions are indeed possible at this location.
Strategic Location: Although not directly in the main FLL terminal, its close proximity to the airport and its focus as an FBO location mean it can serve a specific clientele efficiently, especially those flying in via private jets or looking for a rental slightly away from the main airport crowds.
Address: 3495 SW 9th Ave, Fort Lauderdale, FL 33315, USA
Phone: +1 954-986-8734 (This number was found during research, as the provided phone numbers were general reservation lines. It's listed on Hertz's location page for this specific branch.)
Mobile Phone: +1 954-986-8734 (Often the same as the main landline for local branches)
For locals in Fort Lauderdale and surrounding areas, Hertz Rent a Car at 3495 SW 9th Ave presents a suitable option for car rental, albeit with considerations based on recent customer experiences. Its location, while not the primary FLL airport terminal, offers convenience for those seeking a rental close to the airport, especially if flying private or living nearby. The availability of a wide range of vehicles, including various collections, ensures that Floridians can find a car tailored to their specific needs, whether it's a practical sedan for daily errands or a specialty vehicle for a special occasion.
The Hertz Gold Plus Rewards program remains a significant draw, offering expedited service for members which can be a huge time-saver for locals on tight schedules. However, it's crucial for local users to note the mixed reviews, particularly regarding staff professionalism and the nuances of renting electric vehicles. If considering an EV, it's highly recommended to understand the charging infrastructure for your planned route and clarify any specific fuel requirements (e.g., premium vs. regular) at the time of rental to avoid unexpected costs or inconveniences, as one customer experienced. Similarly, leveraging your Gold membership benefits by confirming your status and politely addressing any service discrepancies could lead to a more satisfactory outcome. Despite some challenges, Hertz's brand recognition, diverse fleet, and the potential for a streamlined Gold member experience make it a viable choice for many Floridians seeking a car rental solution in Fort Lauderdale.
Hertz Rent a Car Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- NFC mobile payments
Hertz Rent a Car Location
Hertz Rent a Car
3495 SW 9th Ave, Fort Lauderdale, FL 33315, USA
Hertz Rent a Car Reviews
goldprice
★ 5★ 4★ 3★ 2★ 1I was told to pick any car in the aisle. Grabbed a Volvo. When it didn't start I asked the attendant who said it was electric. Never driven one, I said OK sure.This was one of the worst experiences with a vehicle. I will never, repeat, never get an EV ever again. Took this for a family trip up to Disney Orlando from Ft. Lauderdale. I was constantly looking for charging stations. Constantly needing a charge. Never a charger around when you need one. Close to being stranded on the road several times. Stressed out all the time for what should have been a fun Disney week.Waisted my valuable hours and hours waiting for this thing to charge all week at charging stations. I didn't go on vacation to endlessly sit at charging stations. Horrible experience. No EV ever again. There should be a giant disclaimer in Bold Letters for these.
Apr 12, 2024 · The Spades05/07- The 2 🌟 is for Estevan, who helped me. When I went to Saim and Maria they were on their phones. They looked put out by me. Neither one looked up to help me, and when they did it was to tell me to go to the other line. I didn't get a chance to tell them I am a Gold member.Estevan was helping customers and he was friendly. The first thing he told me was that I was Gold, and could have gone to the side. I told him they were unprofessional. He said they were management.If Hertz is paying managers to sit and play on their phones then I want to make sure everyone knows what to expect when you rent from them.I came with a group who all booked with "E" and had a good experience. I'm a 30 day rental that won't use Hertz again.
May 26, 2023 · El PadreWe rented a car from FLL airport. I had to go over 4 cars in the parking lot to find a decent car. Unfortunatly, as soon as I left the parking lot, I started to hear a noise in the front end of the vehicule (and the car started to smell cigarette). We had a very long trip behind us so we decided to drive to the hotel a few miles away first to get some sleep. On the morning, I woke to a flat tire.I called Hertz and and was billed $112.68. The tire just needed some air.We eventually brought the vehicule back a day earlier as we did not felt confident to drive this vehicule anymore.I am president circle, I will match my status to another rental agency and will say good bye to HertzReply to Hertz answered: you are asking me to go to Facebook messenger to solve this problem... I think you can do better!
Dec 27, 2023 · Benjamin LohierThe people at the desk told us we could extend our rental and found out later on that we could not. This was a huge inconvenience to us and for our vacation. How do you not know your own policies? Not only that but when we tried to get someone to help us over the phone it took two hours to get an actual person to answer. It went straight to their corporate “calling center” and when they tried to connect us to the FLL Hertz it went straight to voicemail multiple times. Extremely unprofessional and honestly ruined a whole day of our vacation. Would rent somewhere else where they have a better handle on their business.
Jan 17, 2021 · Julianne KochMaps wrongly brought me to the 1st fl(via 818/perimeter Rd) no entrance. Stay on hiway, follow signs. Good but made it sound as if the lower insurance choice was included, No, lucky I caught it. Use your own, if applicable.
Sep 20, 2023 · Rog L
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