Marks One Car Rental

- 2325 8 Mile Rd, Warren, MI 48091

For many Michigan residents, particularly in the Metro Detroit area, having access to a rental car is often a necessity, whether for routine transportation, business needs, or as a replacement vehicle during auto repairs. When considering local car rental options, businesses like Marks One Car Rental in Warren, MI, might appear as a convenient choice, especially if linked to other automotive services.

This article aims to provide a factual and informative overview of Marks One Car Rental, located on 8 Mile Road in Warren, from the perspective of Michigan locals. We will explore its location, commonly expected services, and highlight key information, particularly drawing from publicly available customer reviews, to help users make informed decisions about their car rental needs in the Great Lakes State.

Marks One Car Rental is situated at 2325 8 Mile Rd, Warren, MI 48091, USA. Eight Mile Road is one of the most significant and well-known east-west thoroughfares in Metro Detroit, serving as a major boundary and connecting numerous communities. Its location directly on 8 Mile Road provides high visibility and relatively easy access for residents of Warren, as well as those in neighboring cities like Hazel Park, Royal Oak, and even parts of Detroit and Sterling Heights.

This prominent location on a major road means that the facility is generally straightforward to find for those traveling by car. For Michigan residents seeking a car rental in the vicinity of their homes or workplaces within this bustling corridor, the accessibility of Marks One Car Rental could initially seem appealing.

While specific, detailed service offerings from Marks One Car Rental are not extensively listed in general public data beyond what can be inferred from reviews, car rental businesses typically provide:

• Vehicle Rentals: The core service would be the rental of various types of vehicles for temporary use. Given the direct and indirect customer feedback, it appears they offer a range of cars for rental.
• Association with Auto Collision Services: Based on a prominent customer review, Marks One Car Rental appears to be linked or associated with a collision repair shop, specifically "Prime Collision in Warren." This suggests they might offer rental vehicles as part of a package deal for customers whose cars are being repaired at the associated body shop.

It is essential for potential renters in Michigan to directly inquire about the types of vehicles available, rental durations (daily, weekly, etc.), insurance requirements, age restrictions, and specific payment policies, especially given some of the highlighted customer experiences.

In a standard business analysis, features and highlights would typically emphasize positive aspects. However, based on the provided customer reviews, it is crucial to present a factual account of the experiences reported by Michigan locals, which indicate significant concerns:

• "CASH ONLY" Payment Requirement: Multiple reviews highlight a "CASH ONLY" policy for rentals and related payments. This is a significant deviation from industry standards, where major credit cards are universally accepted, and debit card policies often involve specific, transparent procedures. The claim of "card machines were down" for an extended period, as reported, raises questions about business practices.
• "Sketchy" and "Under the Table" Paperwork: A customer explicitly described the rental paperwork as "sketchy" and "under the table," suggesting a lack of transparency and professionalism in the documentation provided for the rental agreement. Standard car rental companies provide clear, itemized receipts and contracts.
• Vehicle Condition Concerns: A review mentioned being "put in a gross smoke stained rental" after a prior vehicle was rear-ended. This directly contradicts expectations for clean and well-maintained rental vehicles, which are standard across the industry.
• Accident Reporting Allegations: A serious allegation was made that the company "tried to coach me through reporting it to the other drivers insurance only, likely to hide one of their scams" after an accident. This suggests potentially unethical practices regarding insurance claims and accident management.
• Association with Prime Collision in Warren and Allegations of Misleading Reviews: Multiple reviews link Marks One Car Rental directly to "Prime Collision in Warren" and allege that they are "hiding their true reviews there" and manipulating online feedback. This calls into question the integrity of their online presence and business practices.
• Repair Delays and Lack of Communication (via associated collision shop): A detailed review describes a car being held for two full months for cosmetic repairs, with "ignored phone calls and emails." This reflects extremely poor customer service and communication, particularly when a rental vehicle from Marks One One Car Rental was being used during the repair period.
• Deductible Payment Issues and No Receipts: A customer claimed they were told their deductible would be covered, then were required to pay it in cash, with "no receipt for anything," before their car was released. This points to highly problematic financial practices and a lack of transparency.
• Post-Repair Mechanical Issues: Alarmingly, a customer reported "nine codes have popped up with my check engine light, all major mechanical issues I didn’t have prior" immediately after retrieving their vehicle from the associated repair shop. This suggests potential issues with the quality of repairs or vehicle handling.
• Overall Allegations of Fraud: The reviews frequently use strong terms like "MAJOR SCAM," "FRAUDS," "thieves and liars," and "rip offffffff!!!" indicating deeply negative experiences from multiple customers.

For any inquiries or to learn more about Marks One Car Rental, the provided contact details are:

Address: 2325 8 Mile Rd, Warren, MI 48091, USA

Phone: (586) 619-3030

Mobile Phone: +1 586-619-3030

Based on the publicly available customer reviews, Marks One Car Rental in Warren, MI, presents significant and serious concerns for Michigan locals seeking car rental services. While its location on 8 Mile Road offers accessibility, the overwhelming negative feedback from multiple customers warrants extreme caution.

The numerous allegations, including a "CASH ONLY" policy, "sketchy" paperwork, poor vehicle condition (smoke-stained), alleged coaching to hide accident details from insurance companies, severe communication breakdowns, issues with deductible payments (cash-only, no receipts), and post-repair mechanical problems on vehicles linked to their associated collision shop (Prime Collision), all point to a pattern of highly questionable business practices. The terms "MAJOR SCAM," "FRAUDS," and "trash" used by customers are stark warnings.

Therefore, despite its local presence, Michigan residents are strongly advised to exercise extreme vigilance and thorough due diligence before considering Marks One Car Rental. It is crucial to be aware of the serious customer complaints and potential risks associated with engaging with this establishment, particularly regarding payment methods, contract transparency, vehicle condition, and potential links to other automotive service issues. For reliable and reputable car rental services in Michigan, locals are generally encouraged to consider companies with transparent policies, clear contracts, diverse payment options, and consistently positive customer service records.

Marks One Car Rental

2325 8 Mile Rd, Warren, MI 48091, USA